AAB College repository

Vehapi, Shemsedin

Te Mesuarit dhe Kontrolli Motor

Merovci, Safet

Ndermarresit dhe Inovacionet

Reçica, Fetah

Metodologjia Kerkimore me Statistike

Bushi, Petrit

E Drejta e Puneas dhe e Drejta Sociale

This study will fully analyze and elaborate the political communication and message carried over to all newspaper readers, from Feb-March 1997 through “Koha Jonë’’ editorial.

My main goal will be the understanding of the media’s role in conveying political messages to the public masses, considering the impact that this newspaper, in particular, had on the  Albanian public at the time.

Through a detailed analysis I will aim to bring a closer view to the style, tone, figuration and all elements used by this type of journalism.

A considerable part of the same analysis, will be the role of this editorial as a catalyst of the political developments.

As I will analyze the message, I will also intend to analyze its author (i.e., editor, director of the newspaper and the like) as a political information communicator and in some stances even as a key player taking over the role of a political party. My analysis will be based on political communication literature and peer reviews.

The 1997 newspaper “Koha Jonë’’ marked the last period of this linear media that flourished at the time

Gogo, Valmora

Political communication through “Koha jonë” editorial (1997)

Master Thesis.
Mentor: Prof. ass. dr. Shaip Bytyc

Ferizi, Lavdije

‘’IMPLEMENTATION OF MARKETING OF TRADE ENTERPRISES THROUGH SOCIAL NETWORKS’’

Hashani, Flaka

 FACULTY OF ECONOMICS 
DEPARTMENT: MANAGEMENT AND INFORMATICS 
 
 
 
 
 
 
 
MASTER THESIS 
HUMAN RESOURCE MANAGEMENT AND PERFORMANCE 
EVALUATION 
CASE STUDY: "MUNICIPAL ASSEMBLY OBILIQ" 
 
 
 
 
 
 
 
Mentor:                                                                                                                             Candidate: 
Prof. Dr. Jonuz Abdullai                                                                                             Flaka Hashani 
Pristinë, 2015 
CONTENT 
Introduction 
Abstract 
Acknowledgments 
List of illustrations 
List of tables 
Chapter I: Importance, aim and methodology of the study 
1.1 Objectives of the study 
1.2 Research questions (Hypotheses) 
1.3 Aim of the paper 
1.4 Methodology of the study  
Chapter II: Theoretical aspects of human resource management 
2.1 The notion of management - the pre-modern era 
2.2 Adam Smith's contribution in the field of management 
2.3 Frederik Taylor's contribution in the field of management 
2.4 Human resource management in theory and practice 
2.5 Career management 
2.6 Performance evaluation 
2.7 Performance management and performance evaluation 
2.7.1 Identification and advantages of performance 
2.7.2 Performance standards 
2.7.3 Use and evaluation of performance  
2.7.4 Manage performance problems 
2.7.5 Review and performance evaluation 
2.7.6 Performance evaluation responsibilities 
2.7.7 Time of performance evaluation  
2.8 Rewards related to performance 
2.9 Performance evaluation methods 
2.9.1 Evaluation by rank 
2.9.2 Evaluation by graphical scale 
2.9.3 Checklist 
2.9.4 Comparative methods 
2.9.5 Narrative methods 
2.9.6 Methods of critical incident 
2.9.7 Management by objectives (MBO) 
2.9.8 Evaluation 360 
2.9.9 Combination of evaluation methods 
2.10 Civil service 
Chapter III: Human resource management, performance evaluation in M.C Obiliq 
3.1 Municipal Assembly of Obiliq 
3.2 Human resources situation in M.C Obiliq 
3.3 Classification of the employees in the Municipality of Obiliq 
Chapter IV: Disclosure of results 
Conclusions 
Recommendations 
Bibliography 
 
 
ABSTRACT 
Performance evaluation is one of the most important human resource management functions. Once 
the organization is selected and staffed, an organization must then be evaluated and motivated. 
Only when they feel valued and motivated employees can work effectively and will not be inclined 
to leave the enterprise. 
Employee evaluation is a process that happens constantly. In each organization, senior officers 
evaluate the employees, the employees evaluate the superior, the employees evaluate each other. 
Ideally, an evaluation system should include: evaluation objectives, criteria and evaluation rates, 
methods and forms to be used. Also, the formalization of the evaluation activities requires to 
determine who will evaluate and what role the employee will have in the evaluation. 
The employee performance evaluation is seen as a central problem for good human resource 
management. 
How much importance do managers put on human resources management functions and the proper 
awareness of the managers regarding this topic, as well as the proper awareness of the 
administration staff of M.C Obiliq for the importance of a participatory and fair performance 
evaluation were the questions that started at the beginning of this paper, which aims to clear up the 
answers through the study. The study summarizes the analysis of 110 questionnaires completed by 
different staff who differ in age, gender, ethnicity and work experience. The study also includes 5 
interviews with the mayor, the deputy chairman, the chairperson and several directors. 
The performance evaluation and job satisfaction at M.C Obiliq was done by the employees using 
the Likert scale in answering the questionnaire. From 1 to 5 or from 1 to 10 (where 1 implies 
"little" and 5 means "many"). 
 
 
CONCLUSIONS 
Employee performance evaluation is one of the most important human resource management 
functions. It starts after the employees get hired and continue throughout the entire employment 
process. Continuous and honest evaluation of staff is related to their motivation and further 
performance in the workplace. Conducting regular evaluations should be done at certain time 
intervals. Organizations can set these intervals according to their individual conditions. The 
purpose of performance evaluation is for employees to recognize their weaknesses while 
performing certain tasks. Knowing them creates the opportunity to work to make the necessary 
improvements. The performance evaluation in Obiliq municipality is based on the achievement of 
the objectives for each job and the main skills needed to perform the tasks. Given that Obiliq 
municipality’s employees have the status of civil servants, the overall evaluation is done on four 
levels of performance at work, which are: "Very good”, “Good", "Satisfactory" and "Insufficient". 
The first three levels are positive evaluations, directly related to the confirmation procedure at the 
end of the probation period, the parallel movement and promotion, the certification as the best 
employee. Senior rapporteur in Obiliq municipality has knowledge for the place of work, and that 
the evaluation reflects the annual work as a whole, the chief reporter keeps records on the 
performance of the employees throughout the year. 
From the respondents' data, it is seen that 56.3% responded that they are very satisfied with the 
performance evaluation that has been made. 
Understanding the importance of performance is one of the important criteria of the study. From 
the analysis made, the hypothesis was confirmed that we still do not have a proper awareness of 
the employees regarding the importance of performance evaluation. 
From the data of the respondents it is seen that the highest percentage (49.4%) responded that they 
were "slightly" rewarded for efforts to achieve the desired results in the workplace, then with 
"somehow" responded to 48.3%, this proves that most do not feel comfortable in their efforts to 
achieve the desired results in their workplace. But compared to women with men, women have 
responded that they feel more rewarded than men. 
Another important conclusion is that the general managers as challenges for the future consider 
the training and further development of their employees, while from the respondents' data to the 
question of which training you need, they have responded that they didn’t need much, we also had 
a good percentage of those who answered that we do not need training, we have completed all the 
trainings we needed. 
 
Recommendations 
At the end of this diploma topic, some recommendations for all managers to improve the 
organization's situation regarding employee evaluation and satisfaction at work are: 
➢ More than half of the respondents answered that they are very pleased with the performance 
evaluation they are taking, but we think there is room for improvement. 
➢ Some employees need to know the importance of performance evaluation, while analyzing 
employees for the importance of performance, this remains a worrying fact. 
➢ Performance evaluation is accompanied by material or monetary benefits, which would 
also increase the level of employee engagement in the organization and job satisfaction. 
➢ Training and development of employees should be continuous in each organization. The 
question of which trainings you need, they have responded to a very low percentage, but it 
is still worrying that a very good percentage responded that we have completed all the 
trainings we needed. 
The results of this paper I believe will be a modest contribution to the wide range of human 
resources management and can assist the managers of the Obiliq municipality. 
As a conclusion, we can say that the paths that lead us to the most effective way of managing 
human resources are the management's conviction and education for the importance and the 
necessity of the human resources management and performance evaluation. 


CASE STUDY: "MUNICIPAL ASSEMBLY OBILIQ"

Rexhepi, Zija

Historia e Filmit dhe Televizionitt

Miski, Rasim

 FACULTY OF ECONOMICS  
MASTER STUDIES 
 
 
 
 
 
 
 
MASTER THESIS 
ROLE OF GLOBAL CRISIS IN INTERNATIONAL BUSINESS 
 
 
 
 
 
 
 
 
 
Mentor:                                                                                                                             Candidate: 
Dr. Sc. Vjollca Hasani                                                                                                   Rasim Miski 
Pristine, July, 2015 
CONTENT 
CHAPTER I 
1.0.1 INTRODUCTION 
1.0.2 ORGANIZATION OF THE PAPER 
1.0.3 PURPOSE 
1.0.4 OBJECTIVES 
1.0.5 HYPOTHESES 
1.0.6 RESEARCH METHODOLOGY 
CHAPTER II 
2.0 ECONOMY AND ECONOMIC SYSTEM 
2.0.1 INSUFFICIENCY OF RESOURCES 
2.0.2 WHAT IS ECONOMY 
2.0.3 BACKGROUND OF THE ECONOMY 
2.0.4 SOME DEFINITIONS OF ECONOMY 
2.0.5 OBJECT OF ECONOMY 
2.0.6 LIMIT FOR PRODUCTION OPPORTUNITIES 
2.0.7 ECONOMIC ANALYSIS 
2.0.8 ECONOMIC STRUCTURE 
2.0.9 AGRICULTURE 
2.1.0 INDUSTRY 
2.1.1 COMMUNICATION 
2.1.2 TRADE 
2.1.3 CONSTRUCTION 
2.1.4 TOURISM 
CHAPTER III 
3.0.1 GLOBALIZATION 
3.0.2 MAIN GLOBALIZATION ELEMENTS 
3.0.3 SOME FIGURES THAT REVIVE DEBATE 
3.1.0 BASIC GLOBALIZATION ASPECTS 
3.1.1 GLOBALIZATION IN TREND 
3.1.2 GLOBALIZATION IN PRODUCTION 
3.1.3 GLOBALIZATION IN WORK MARKETS 
CHAPTER IV 
4.0.0 GLOBAL FINANCIAL CRISIS 
4.0.1 THE GROUND OF GLOBAL FINANCIAL CRISIS 
4.0.2 THE HISTORY OF FINANCIAL CRISIS 
4.0.3 SAVINGS AND CREDIT SOCIETIES IN ALBANIA 
4.0.4 SITUATION CHANGE 
4.0.5 THE REASONS FOR THE START OF CRISIS 
4.0.6 HOW DID THE TSUNAMI OF FINANCIAL CRISIS SPREAD 
4.0.7 THE FINANCIAL CRISIS DIMENSIONS 
4.0.8 HOW WAS CRISIS MANAGED 
4.0.9 THE CASE OF THE IMPACT OF CRISIS IN FINANCIAL MARKETS 
4.1.0 THE EXTINCTION AND DEPTH OF CRISIS 
4.1.1 WHAT WERE THE ASSISTANCES THAT THE GOVERNMENT OF COUNTRIES 
WITH CRISIS TOOK FOR THE MEASUREMENT OF THE POVERTY 
4.1.2 WHO WON FROM THIS CRISIS? 
4.1.3 WHO LOST? 
CHAPTER V 
5.0.1 IMPACT OF GLOBAL FINANCIAL CRISIS IN REGIONAL COUNTRIES 
5.0.2 ECONOMIC CRISIS IN GREECE 
5.0.3 SAMPLE G20 
5.0.4 WHY SHOULD THE ECONOMIC STATUS OF A CRISIS ECONOMY BE READ WITH 
OBJECTIVES  
REFERENCES 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CHAPTER I 
INTRODUCTION 
This Master's thesis is about the role of the global crisis in the international business, the latest in 
the world. 
This study will try to explore and analyze more, in order to understand why this crisis has occurred 
and what is happening. Therefore, with the utmost desire I have started to do this research and 
analysis of this problematic. For this topic, the scientific literature is very small, so I have accessed 
various scientific articles, different newsletters and websites. 
Of some versions circulating in connection with the beginning of the crisis, for me the most likely 
is the version that was analyzed during the content of the topic. Just as I could understand from all 
the literature I've read, is that a version of the cause of the beginning of the crisis can be something 
secret that we can never know or learn after many years. The second version is the one that I have 
emphasized at the beginning of the topic, let's say that it is completely self-directed or randomly 
realized, while the third version may be a struggle between the banks to dominate the market. This 
is reinforced by the fact that even during the recent collapse there have been some banks and 
bankers who have been enriched to a large extent. 
I believe that it has almost been possible to enter the essence of the topic, and that it is given a 
contribution that figures and facts appear all that has happened in the international market. 
 
 
 
 
 
 
 
CONCLUSION 
Wall Street, last year, was facing the collapse of a pyramid built on archaeological levers, 
accelerated in recent decades and characterized by a steady increase in asset value/price, ranging 
from real estate such as land and houses. 
The complex financial system that has its roots in Wall Street is in some ways the engine of funding 
global economic growth. Economic slowdown in the United States brings down imports from the 
emerging world, affecting the order in their economy. Likewise, this slowdown has an impact on 
unemployment, lower sales, consumer confidence deterioration that ultimately lead to lower 
spending levels in general markets and direct pressure on the value of real estate assets. 
Kosovo and Albania as countries with very few financial systems that are linked to the European 
and American financial systems have much less felt this crisis. This is also the case with the Central 
Banks of the two countries. However, the closure of the foreign market for Albanian and Kosovo 
products has, to a large extent, hampered their economies and hampered their biggest economic 
growth. When we add this to the reduction of remittances from abroad, then we can say that we 
have been fortunate that we have not had any bigger reduction of economic growth and with this 
increase of unemployment. 


ROLE OF GLOBAL CRISIS IN INTERNATIONAL BUSINESS

Germiza, Flutura

Psikologjia Sociale II

AAB College

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