Universiti Islam Melaka Open Journal Systems
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    CONSUMER AWARENESS OF PRODUCT, FINANCIAL, AND PRIVACY RISKS IN ONLINE SHOPPING AMONG EMPLOYEES OF TENAGA NASIONAL BERHAD (TNB) BERTAM

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    This study examines the relationship between online purchasing risk dimensions and consumer awareness among employees of Tenaga Nasional Berhad (TNB) in Bertam, Kepala Batas, Penang. The study focuses on three main types of risks: product risk, financial risk, and privacy risk. A total of 63 respondents participated in the study, with data collected through a questionnaire as the primary research instrument. The data were analyzed using the Statistical Package for Social Sciences (SPSS) version 27.0, employing descriptive analysis, Pearson correlation, and mean score analysis. The findings reveal that product risk and financial risk do not have a significant relationship with consumer awareness, whereas privacy risk shows a significant positive relationship with consumer awareness of online purchasing risks. This study highlights the importance of consumer awareness, particularly in relation to data security and personal information protection, within the rapidly expanding e-commerce environment. Keywords: Consumer awareness, Product risk, Financial risk, Privacy risk, Online purchasin

    A CONCEPTUAL FRAMEWORK FOR ISLAMIC FINTECH SERVICES ADOPTION: EXTENDING THE UTAUT MODEL WITH TRUST

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    The rapid growth of financial technology has revolutionized global financial services especially in developing country. However, the adoption of Islamic fintech remain comparatively limited despite its potential to offer Shariah-compliant financial solutions. This concept paper aims to propose a theoretical framework to better understand the factors influencing the adoption of Islamic fintech services among users. The grounded theory used in this study is Unified Theory of Acceptance and Use of Technology (UTAUT) which incorporated four core determinants which are Performance Expectancy, Effort Expectancy, Social Influence and Facilitating Conditions while extending the model to include Trust as mediating variable. This integration recognizes the unique role of ethical assurance, data protection and Shariah compliance in shaping user behavioural intention within Islamic financial ecosystems. The proposed framework contributes to theory development by adapting UTAUT to a faith-based digital finance context and offers practical implications for policymakers, financial institutions and fintech developers to design strategies that strengthen user trust, improve technological readiness and encourage sustainable adoption. This study hopefully can contribute to the literature by contextualizing UTAUT in an Islamic finance setting where trust and Shariah compliance are key determinants of technology adoption. As conclusion, this study underscores the importance of aligning innovation with Islamic ethical values to enhance financial inclusion and resilience in the digital era

    ISU-ISU SYARIAH DALAM PELABURAN EMAS SECARA DIGITAL DI MALAYSIA

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    Pelaburan emas adalah salah satu instrumen pelaburan yang semakin rancak disertai oleh pelbagai lapisan masyarakat dalam negara mahupun luar negara. Penyertaan ini bukan sahaja daripada institusi kewangan, tetapi juga melibatkan syarikat-syarikat kewangan dan individu tertentu. Pelaburan emas dalam sistem kewangan Islam mempunyai prinsip dan kriteria tertentu yang perlu dipatuhi, untuk memastikan produk, teknik dan bentuk-bentuk transaksi patuh syariah. Objektif kajian ini adalah untuk menganalisis beberapa isu syariah terkait salah satu bentuk pelaburan emas, iaitu produk pelaburan emas secara digital yang aktif dilaksanakan di Malaysia. Parameter yang digunakan dalam analisis ini adalah mengikut panduan parameter pelaburan emas yang diparakukan oleh Jawatankuasa Fatwa Majlis Kebangsaan bagi Hal Ehwal Ugama Islam Malaysia. Bentuk kajian ini dibuat dalam tiga pembahagian utama. Bahagian pertama berkaitan pelaburan emas secara umum mengikut perspektif syariah. Bahagian kedua menerangkan bentuk-bentuk pelaburan emas yang dijalankan di Malaysia. Dan bahagian yang ke tiga memaparkan beberapa bentuk produk, pelan pelaburan emas secara digital untuk dianalisis dari sudut perspektif syariah berpandukan kepada panduan parameter pelaburan emas patuh syariah. Kajian mendapati wujud beberapa bentuk pelaburan emas secara digital yang menepati hukum hakam syariah, dan sebahagian yang lain memerlukan kepada beberapa pemurnian teknik dan bentuk transaksi supaya selari dengan parameter pelaburan emas yang telah digariskan oleh Jawatankuasa Fatwa Majlis Kebangsaan bagi Hal Ehwal Ugama Islam Malaysia

    TAHAP PENGLIBATAN IBU BAPA DALAM AKTIVITI MEMBACA DALAM KALANGAN KANAK-KANAK TADIKA SWASTA

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    Kajian ini bertujuan mengenal pasti tahap penglibatan ibu bapa dalam aktiviti membacadalam kalangan kanak-kanak di TADIKA swasta. Kajian ini berbentuk kajian tinjauandengan pendekatan kuantitatif. Sampel kajian melibatkan 83 orang yang terdiri daripada ibubapa kanak-kanak yang berusia antara 5 hingga 6 tahun. Kajian ini menggunakan soal selidiksebagai instrumen kajian. Hasil kajian dianalisis dengan menggunakan Statistical Packagefor Social Science (SPSS) versi 22. Kajian ini analisis deskriptif melibatkan nilai kekerapan,min dan peratusan. Dapatan kajian menunjukkan bahawa tahap penglibatan ibu bapa dalampendidikan awal kanak-kanak merangkumi aktiviti membaca, berada pada tahap sederhanadengan nilai min >2.331 iaitu Min=2.84, Sp=.366. Justeru, dapatan ini menunjukkan bahawaenglibatan ibu bapa dalam aktiviti membaca perlu ditingkatkan lagi bagi menyokongperkembangan yang holistik dalam diri kanak-kanak. Cadagan untuk kajian lanjutan adalahkajian terhadap hubungan antara penglibatan ibu bapa dalam aktiviti membaca denganperkembangan literasi awal kanak-kanak

    NEGLECT OF INDIGENT ELDERLY PARENTS IN MALAYSIA: A CURRENT LEGAL ANALYSIS IN CONTEMPORARY CONTEXT

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    The neglect of elderly, incapacitated parents by their adult children is an escalating concern in Malaysia’s ageing society. This article examines the issue from a legal perspective, analyzing existing Malaysian laws and identifying gaps in protections for vulnerable elderly parents. A qualitative doctrinal approach is used, reviewing statutory provisions (civil and Islamic family law) and related policies. The findings indicate that current legal frameworks – including the Penal Code, Domestic Violence Act 1994, and Islamic family law provisions – only partially address elder neglect, focusing mainly on physical abuse or spousal/child victims. Key legal lacunae are evident: there is no explicit statutory duty of adult children to support or care for ageing parents in civil law, and enforcement of Islamic maintenance obligations for parents remains weak. This has contributed to inadequate protection, as seen in rising cases of abandoned elderly parents. The article discusses comparative insights from jurisdictions like Singapore and India, where specific legislation mandates filial responsibility. It recommends legal reforms in Malaysia, including amending existing laws and enacting a dedicated Senior Citizens Act or Maintenance of Parents Act to impose clear responsibilities and penalties for neglect. Such reforms, coupled with strengthened social support and awareness, are crucial to safeguard the rights and welfare of incompetent elderly parents in line with Islamic principles, societal values, and international human rights standards. The conclusion calls for urgent, comprehensive legal intervention to ensure no elderly parent is left neglected or destitute

    BURNOUT: HUBUNGAN DENGAN KEPUASAN KERJA DALAM KALANGAN KAKITANGAN JABATAN KEBAJIKAN MASYARAKAT NEGERI JOHOR

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    Kepuasan kerja adalah perkara asas bagi menghasilkan kualiti kerja yang terbaik sehingga mempengaruhi gejala burnout dalam kalangan masyarakat terutama para pekerja di pelbagai organisasi. Kajian ini bertujuan untuk melihat hubungan burnout dengan kepuasan kerja dalam kalangan kakitangan Jabatan Kebajikan Masyarakat Negeri Johor. Satu tinjauan dengan menggunakan set soal selidik yang telah dijalankan ke atas 60 orang kakitangan yang berkhidmat di jabatan tersebut. Instrumen kajian yang digunakan ialah maklumat berkaitan dengan demografi iaitu jantina, agama, bangsa, status perkahwinan dan taraf pendidikan kakitangan JKM Negeri Johor. Seterusnya bagi mengukur burnout, penyelidik menggunakan Inventori Burnout Maslach yang dibangunkan oleh Christina Maslach dan Susan Jackson (1979) dan bagi mengukur kepuasan kerja, Inventori Kepuasan Kerja diasaskan oleh Scheider dan Dacheler (1989) digunakan. Kaedah analisis data menggunakan perisian Statistical Package For Social Science, Version 26 (SPSS) bagi menganalisis data yang diperolehi. Data dianalisis menggunakan kaedah kolerasi, Ujian-t dan Anova Sehala. Hasil kajian mendapati bahawa terdapat hubungan yang signifikan antara burnout terhadap kepuasan kerja (r = .287, k .05]. Kajian juga menunjukkan hipotesis ditolak kerana tidak terdapat perbezaan signifikan dalam burnout berdasarkan jantina (t (58) = .039, k> .05). Kajian ini diharapkan dapat memberikan manfaat kepada para majikan khususnya dalam mengurangkan kadar burnout dalam kalangan pekerja di organisasi masing-masing

    THE RHETORICAL STRATEGIES OF AN INTERNATIONALLY RENOWNED PREACHER: NOUMAN ALI KHAN

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    Nouman Ali Khan, a distinguished preacher at the international level, accentuates a remarkable phenomenon in preaching history as he has been consecutively listed among 500 influential Muslims for almost a decade. This raises the question of how prominent his preaching approach is in the realm of Islamic discourse. Despite his incredible achievement in this sphere, there is a paucity of his discourse analysis to exemplify the preaching strategies to other preachers. Hence, this study aims to investigate his video’s most crucial persuasive features to identify the rhetorical strategies. The transcribed video scripts were analysed using ATLAS.ti 23 through thematic analysis, guided by Fairclough’s triple-dimensional model. Regarding the preliminary analysis done, the present emphasis is on analysing the text rather than discursive and social practices, which is the highlight of the paper. As a result, Khan’s speech on the ‘Power of Bismillah’ orchestrates three significant elements of ethos, pathos, and logos based on Aristotle’s persuasion triad. It concludes that logos is the highest component Khan utilises. The significance of such approaches in giving da’wah will enhance one’s skills when delivering Islamic knowledge to the audience. The study has implications for Muslims, especially preachers worldwide, as a milestone in conducting effective preaching

    FACTORS INFLUENCING CONSUMER CHOICES IN RETAIL PURCHASES AMONG RURAL COMMUNITIES

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    The retail industry in Malaysia is one of the rapidly growing industries. In addition to contributing to the country's economic growth, this industry also provides wider job opportunities and promotes entrepreneurship development. However, this phenomenon has triggered intense competition and pressure on local businesses. This study is a research on the factors influencing consumer choices in retail purchases among rural communities for daily needs. The study aims to examine the relationship between place, price, and product factors with consumer tendencies in making retail purchase choices. The research focuses on the rural community in Kampung Bukit Badong, Bestari Jaya, who have shopped at local retail stores within the village. The sampling method used in this study is the quota sampling method, and 217 respondents answered the distributed questionnaire. Data were collected, and SPSS software was used to analyze the data using correlation analysis methods. The results of the study found that all factors had a significant positive relationship with consumer tendencies in making retail purchase choices, with the price factor showing the strongest relationship compared to place and product.Keywords: Price, Place, Product, Consumer choices in retail purchases

    FAKTOR-FAKTOR KESETIAAN PELANGGAN TERHADAP MAKANAN SEGERA DI KENTUCKY FRIED CHICKEN (KFC) MERLIMAU MELAKA

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    Makanan segera boleh ditakrifkan sebagai makanan yang dapatdisediakan dan dihidangkan dengan pantas dan mula populardi Amerika Syarikat dalam tahun 1950-an.. Di peringkat global, kebanyakan syarikat makanan segera dibuka secara francais dan telah mendapat sambutan yang hangat dari pelanggan yang menginginkan perkhidmatan yang cepat, makanan yang mudah untukdibeli dan boleh dimakan di mana sahaja.Kajian ini adalah bertujuan untuk mengkaji faktor-faktor kesetiaan pelanggan terhadap makanan segera di KFC Merlimau Melaka. Berdasarkan kajian-kajian lepas, tiga pembolehubah yang akan dikenalpasti mempengaruhi kesetiaan pelanggan iaitu faktor kualiti servis, kualiti makanan dan tanggapan nilai. Ketiga-tiga faktor tersebut akan diterangkan dalam hubungan bahagian kedua kajian ini.dari sudut metodologi , kajian ini berbentuk kuantitatif dan menggunakan borang soal selidik sebagai instrumen kajian. Maka data yang akan diperolehi adalah dari sumber data primer dan data sekunder. Keseluruhan data yang diperolehi melalui borang soal selidik akan dianalisis melalui perisian Statistical Package for Science Social versi 25.0

    KNOWLEDGE AND PRACTICE OF BODY MECHANIC AMONG INTENSIVE CARE NURSES IN HOSPITAL

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    Introduction: Poor body mechanics that result in low back discomfort remain one of the main work-related risks for healthcare professionals, particularly nurses and doctors. Objectives: This research aims to investigate low back pain among intensive care nurses by evaluating their understanding and use of appropriate body mechanics at the Johor Bahru Hospital's Intensive Care Unit. Methodology: Using an internet platform, a selfadministered questionnaire in the form of a quantitative study design was distributed to the participants who met the inclusion criteria. The Statistical Package of Social Sciences (SPSS) 26.0 was used to analyse the data using descriptive statistics and the Chi-Square test. Twenty people in all responded to the disseminated questionnaire, which had three sections: body mechanics practice, knowledge, and demographics. Finding: The data indicates that there is a high degree of knowledge among hospitalized intensive care nurses, with a mean percentage of 37.5% for agree and 48% for strongly agreeing, as well as good body mechanics practice, with a mean percentage of 63% for agree and 24.5% for strongly agreeing. Additionally, the results indicate that there is no significant correlation between working experience and body mechanic knowledge among nurses (p=0.125) or between working experience and body mechanic practice (p=0.089). Conclusion: Intensive Care Nurses have strong levels of knowledge and practice, and there is a lack of association between job experience and body mechanics expertis

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