Open Journal System Universiti Malaysia Kelantan
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Effects of Authentic Leadership on Work Engagement and Employee Turnover Intention in Malaysia Call Centres
No full textOne of the biggest challenges for the call centre industry is the high turnover rate. Past studies revealed that affective commitment, organisational commitment, psychological capital, job satisfaction, work environment and problematic customer behaviours were some of the contributing factors of turnover. However, authentic leadership and the role of work engagement as mediators lacked investigation for the service industry in Malaysia. Therefore, this study aimed to investigate the influence of four dimensions in authentic leadership on employees\u27 turnover intention in Malaysia call centres with work engagement as the mediating role. A total of 389 online surveys were distributed to employees working in call centres in Klang Valley and Cyberjaya. This study obtained 240 valid samples with a return rate of 60%. The results indicated that self-awareness and balanced processing of information had a significant relationship with work engagement. Work engagement was significantly related to turnover intention. Work engagement contributed as a mediator to some variables towards employees\u27 turnover intention. Hence, leaders are encouraged to manage tasks and relational roles. Different leadership styles have their strengths and limitations which could impact the employees\u27 engagement to the company
Analysis of tree biomass, net sequestered carbon and bioenergy potency in dry forest ecosystem, Indonesia
No full textThis study examines the potential to tree component biomass, biomass for bioenergy product and sequester carbon of forest area. CO2FIX program was used to determine about these value. In order to know about these values, we used CO2FIX program. Thinning harvesting scenarios were analysed, involving the establishment of short rotation harvesting (each 10 years) and long rotation plantations (200 year). As a result, an overall tree biomass components (stem, foliage, branch and root) were respectively recorded as follow: 2.49 ton/ha±0.67, 0.14 ton/ha±0.03, 0.35 ton/ha±0.09 and 0.65 ton/ha±0.18. The potential of biomass for bioenergy product and sequester carbon was increase until the end of project simulation. The increase average biomass of bioenergy was 25.96 Mg/ha±13.46 and the average of net sequestered carbon increase about 16.6±35.9 MgCO2equiv/ha. Our analysis on this study for all research variables is highest at each 40 years period because at this age, the rate of increment in the biomass of the tree is maximized
وحدة تعليمية أنموذجية مقترحة في توظيف معيار الإبلاغية لاكتساب مهارة الكتابة لدى الطلبة الناطقين بغير العربية: A proposed model of educational unit using the informative standard
No full textيهدف هذا البحث إلى إبراز أهمية علم اللسانيات النصية في تعليم مهارة الكتابة للناطقين بغير العربية في ضوء معيار الإبلاغية لدى بورت دي بوجراند، كما يوظف وحدة لغوية أنموذجية لتطوير برامج تعليم اللغة العربية من الأسلوب التقليدي إلى الأسلوب الحديث الذي يعنى بتوظيف أحد معايير النصية (الإبلاغية) ؛ إذ يسعى البحث إلى تحديد حاجات عينة من دارسي اللغة العربية من الناطقين بغيرها من الجامعة الإسلامية العالمية بماليزيا من المستوى المتقدم وتحليلها في سبيل حصر حاجاتهم لتعلم الكتابة، وعلى منوالها تم صياغة وحدة لغوية أنموذجية، وسيظهر البحث ذلك النموذج المقترح للوحدة اللغوية عبر تطبيقها في تعليم مهارة الكتابة للناطقين بغير العربية، يراعى فيه الأسس النظرية والتطبيقية المهمة في تعليم مهارات اللغات الأجنبية ويركز على مهارة الكتابة.
الكلمات المفتاحية: الوحدة التعليمية، علم اللسانيات النصية، معيار الإبلاغية، اكتساب مهارة الكتابة، تعليم اللغة الأجنبية.
ABSTRACT
This research aims to highlight the importance of textual linguistics in teaching writing skills to non-Arabic speakers concerning informativity standard, one of Robert De Beaugrande’s textual standards. The research attempts to identify and analyse the needs of a sample of Arabic-speaking learners from the International Islamic University Malaysia in order to limit their learning needs. Based on the sample, a model language module had been formulated, and the research will present the proposed model of the linguistic units through its application in the teaching of writing skills for non-Arabic speakers. Theoretical and practical foundations in the teaching of foreign language skills will be considered, specifically focusing on writing skills
Cabaran Memperkukuh Kesepaduan Sosial dalam Masyarakat Superdiversity di Malaysia
No full textMalaysia kini terdiri daripada masyarakat superdiversity yang berbeza bahasa, budaya, warna kulit, agama, adat resam dan sebagainya. Justeru, superdiversity ini menjadi cabaran kepada masyarakat Malaysia untuk memperkukuhkan kesepaduan sosial yang dikecapi hari ini. Mengurus masyarakat superdiversitybukan suatu perkara yang mudah kerana kerana ia memerlukan pelbagai pendekatan dan strategi supaya masyarakat dapat menerima serta membina hubungan bekerjasama. Pelbagai usaha yang dilaksanakan oleh pihak kerajaan dalam memantau hubungan masyarakat supaya tidak timbul konflik dan ketegangan. Maka, artikel ini bertujuan mengenal pasti cabaran dalam memperkukuhkan kesepaduan sosial dalam masyarakat superdiversity. Artikel ini menggunakan kaedah pengumpulan data melalui kaedah kepustakaan untuk mendapatkan maklumat yang diperlukan dan analisis kandungan digunakan bagi tujuan penganalisisan data. Hasil dapatan mendapati cabaran dalam memperkukuh masyarakat superdiversity merangkumi aspek etnik, agama, budaya, sosioekonomi, politik dan pendidikan. Pendekatan yang bijaksana dan kerjasama daripada semua pihak diperlukan bagi menghadapi cabaran ini seterusnya mengekalkan kesepaduan sosial
Concentration of the PM2.5 according to the sampling areas associated with the concentration of heavy metals and anions in Penang
No full textParticulate matter (PM) was identified as the main air pollutants in Malaysia which directly impose a treat to human health and understanding this pollutant is also crucial for its mitigation and control. This study aims to determine and characterize the PM2.5 with the influence of meteorological parameters. The PM2.5 samples were collected at Perai, Nibong Tebal and highway of Penang Bridge represented the industrial, residential, and roadside areas of Mainland Penang, respectively. The descriptive statistical analysis was conducted to understand the variations of PM2.5 concentration on the study areas, while its relationship with meteorological parameters were tested using Pearson correlation. Eleven heavy metals and three anions were determined using mass spectrometry (ICP-MS) and Ion Chromatography, respectively. Results showed that the mean concentration of PM2.5 are 10.88 ?g/m³, 31.96 ?g/m³, and 39.35 g/m³ for residential area, industrial area, and roadside, respectively. The results revealed that mean concentrations of PM2.5 (39.35 ?g/m³) in the roadside are significantly higher than NAAQG 24-h average of 35 ?g/m³. Result also suggested that meteorological parameters were lest significant in controlling the PM2.5 concentrations as only the air pressure was found to be significant with the value of correlation coefficient of 0.476. The major components such as SO42-, K and Na account for about 70-90% of the PM2.5
Citrus scented natural essential oils for crystal salt deodorant
No full textAlum natural mineral salt is the world\u27s leading crystal deodorant which works in removing unpleasant body smell. Some other products attempt to block the sweat pores with harmful chemicals such as aluminum chlorohydrates or aluminum zirconium. However, crystal is hypoallergenic deodorant that is healthy, safe, and effective in inhibiting odor formation on the axillary. The light scent infused with natural essential oils might enhance the properties of the crystal deodorant and its antimicrobial activity in fighting against body odor bacteria. This study was conducted to evaluate the potential antimicrobial activity of both citrus essential oils and alum salt. The essential oils were extracted from Citrus aurantifolia, and Citrus sinensis peels by water-steam distillation and analysed using gas chromatography-mass spectrometry (GC-MS). Antibacterial assay against Escherichia coli was carried out on the extracted essential oils using paper disc diffusion assay. Results showed that no lead and cadmium constituents were detected, while low concentration of iron (0.993 ± 0.0059 ppm) and copper (0.134 ± 0.0078 ppm) were detected in the crystal salt (15% w/v). D-limonene, decanal and citral were major components responsible for the citrus scents aroma. The C. aurantifolia essential oil and 15% w/v alum salt were active against E. coli with inhibitory zones at 7.23 ± 0.15 mm and 11.13 ± 0.51 mm respectively. The citrus scented crystal deodorant was successfully developed and tested
Effect of frozen storage on the chemical and sensory properties of red tilapia (Oreochromis niloticus)
No full textTilapia is one of the fastest growing aquaculture productions in the world and understanding of its storage to ensure the quality of the fish before the product reaches consumer is important. Freezing changes a food physical state by changing water into ice when energy is removed in the form of cooling below freezing temperature and its effect on the quality of fish is widely studied. This present study evaluated the effect of frozen storage of tilapia fillet at -18°C over 120 days. The study revealed that all the chemical quality indices studied like pH (6.60±0.02 to 6.98±0.05), TVB-N (11.81±0.03 N/100g to 22.98±0.18 N/100g), TBA (0.03±0.02 mg malondialdehyde/Kg to 0.18±0.06 mg malondialdehyde/Kg) and PV (0.02±0.00 mEq/kg to 0.80±0.07 mEq/kg) increased in value over the 120 days of storage period. Meanwhile the sensory attribute of the fillet decreased for all parameters evaluated, but were still considered acceptable at the end of the storage period
Lightning in Northeast Bangladesh: Relation with climatic variables, consequences and adaptation
No full textIn Bangladesh, the lightning during a thunderstorm has recently been officially declared as natural disaster, resulting in numerous fatalities each year, especially in the country\u27s northeast. This study aims to look into the relationships between lightning and climatic variables, the spatial distribution of deaths, people\u27s perceptions of the disaster\u27s consequences and adaptation measures, and the influencing factors that make people victims in Sunamganj District. Several statistical approaches, such as descriptive statistics, correlation, and the Mann-Kendall Test, were used to meet the study objectives by examining time series data of climatic variables, lightning events, and household survey data. The data imply that lightning strikes have a positive and statistically significant relationship with climatic variables such as temperature, rainfall, humidity, and air pressure. Moreover, that lightning strikes may become more common in the future as climatic variables increase. The perceived consequences of lightning strikes include disruption of human life, injury, damage and or burning of environmental and infrastructural elements, etc. Going outside during a thunderstorm and/or remaining outside during a thunderstorm are the primary factors contributing to a tragic accident. Those who were engaged in income-generating activities during the monsoon, like agricultural operations such as Boro Rice farming and fishing, were the most vulnerable to this hazard. Therefore, several adaptation strategies, including house safety and facilitating emergency shelter; assisting victim families for recovery and rehabilitation; travelling in covered vehicles during a thunderstorm; and disseminating knowledge about proper lightning safety measures, outside movement during a thunderstorm, and first aid information for initial treatment through awareness building campaign should be implemented to reduce the number of casualties
Gaya Bahasa Dalam Kepengarangan Puisi: Kajian Perbandingan Stilistik Penerima S.E.A Write Award Malaysia (Usman Awang) Dan Indonesia (Afrizal Malna): Language Styles In Poetry Authors: A Stylistic Comparison Study Of Recipients S.E.A Write Award Malaysia (Usman Awang) And Indonesia (Afrizal Malna)
No full textTeknik penulisan dalam sesebuah karya sastera adalah cerminan dari legasi pemikiran dan keperibadian seseorang penulis. Pengungkapan melalui tema, persoalan dan langgam bahasa yang dihasilkan penulis meletakkan diri mereka dalam kategori yang tertentu. Puisi merupakan antara genre dianggap sukar untuk dimergertikan dari aspek penggayaan bahasa yang digunakan. Diksi yang minima tetapi sarat dengan perjuangan falsafah, menuntut pembaca untuk mentafsir dari pelbagai sudut persepsi. Tokoh penyair Malaysia seperti Usman Awang, A. Samad Ismail, dan Baha Zain antara penyair yang mempunyai identiti tersendiri dalam mewadahkan bahasa kreatif mereka. Begitu juga dengan negara Indonesia seperti Sapardi Djoko Damono, Chairil Anwar, dan Afrizal Malna turut mempunyai kredibiliti tersendiri dalam teknik penulisan puisi. Justeru itu, kajian ini dijalankan sebagai merungkai persoalan tentang proses penulisan sajak dari aspek teknik gaya bahasa yang disampaikan penyair. Pemilihan dua tokoh sastera nusantara iaitu Usman Awang dan Afrizal Malna yang juga penerima Anugerah S.E.A Write terawal dan mutakhir dalam skop kajian adalah bagi memperlihat identiti gaya bahasa yang diguna pakai mereka ketika proses pengkaryaan dijalankan. Kedua-dua tokoh ini begitu terkenal dengan aliran perjuangan kemanusiaan yang menjadikan penulisan sajak sebagai medan menyedarkan sikap kemanusiaan. Meskipun begitu, mereka mempunyai cara tersendiri dalam penyampaian karya. Kaedah kajian ini dijalankan secara kualitatif dengan menganalisis dokumen teks. Teori stilistik dijadikan sebagai sandaran untuk merungkaikan setiap teknik gaya bahasa, unsur kesamaran, bauran kiasan dan simbolisme bagi membuktikan falsafah gaya penyampaian pengkarya. Hasil kajian perbandingan ini mendapati bahawa kedua-dua tokoh penyair ini mempunyai keunikan tersendiri dalam menyempurnakan tanggungjawab sebagai pejuang kemanusiaan. Rentak implisit, satira dan simbolisme yang digarapkan tokoh penyair Malaysia dan Indonesia ini adalah cerminan terhadap nilai falsafah keintelektualan mereka berkarya, di samping memberi kesedaran kepada masyarakat terhadap keunggulan sastera dalam memperjuangkan hak kemanusiaan yang tertindas.
ABSTRACT
The writing technique in a literary work is a reflection of the legacy of a writer\u27s thoughts and personality. Expressions through themes, questions and language expressions produced by the author place themselves in a certain category. Poetry between genres is considered difficult to understand from the aspect of language styling used. Minimal but full of philosophical struggles requires the reader to interpret from various angles of perception. Malaysian poets such as Usman Awang, A. Samad Ismail, and Baha Zain are among the poets who have their own identity in conveying their creative language. Similarly, the Indonesian nation such as Sapardi Djoko Damono, Chairil Anwar, and Afrizal Malna also have their own credibility in poetry writing techniques. Therefore, this study was conducted to unravel the question of the process of writing poems from the aspect of language style techniques presented by poets. The selection of two nusantara literary figures, namely Usman Awang and Afrizal Malna who are also the recipients of the earliest and most recent S.E.A Write Award in the scope of the study is to show the identity of the language style used by them during the creative process. These two figures are so famous for the flow of humanitarian struggles that make poetry writing a platform to awaken the humanitarian attitude. Even so, they have their own way of delivering work. The method of this study was conducted qualitatively by analyzing the text documents. Stylistic theory is used as a basis to unravel every technique of language style, elements of ambiguity, fusion mixing and symbolism to prove the philosophy of the artist\u27s delivery style. The results of this comparative study found that the two poets have their own uniqueness in fulfilling their responsibilities as humanitarian fighters. The implicit rhythm, satire and symbolism employed by Malaysian and Indonesian poets are a reflection of the philosophical value of their intellectualism in their work, while giving awareness to the community on the superiority of literature in fighting for oppressed human rights
Mediasi Aktif Dalam Pengasuhan Digital Ke Atas Perkembangan Kanak-kanak: Active Mediation in Digital Parenting on Children Development
No full textKertas ini membincangkan mengenai kepentingan mediasi aktif terhadap pengasuhan digital ke atas perkembangan kanak-kanak. Mediasi aktif merupakan komunikasi yang melibatkan proses perbualan atau percakapan dua hala di mana kedua belah pihak iaitu ibu bapa dan anak memberikan respon terhadap sesuatu informasi yang disampaikan. Ibu bapa berkomunikasi dengan anak bagi mengenal pasti kefahaman, sikap, tingkah laku dan tindakan anak sama ada mereka bersetuju atau tidak ke atas sesuatu isu. Selain itu, tidak dapat dinafikan juga bahawa mediasi aktif merupakan salah satu bentuk amalan ibu bapa yang sangat penting kerana ia boleh mempengaruhi tingkah laku, sikap, dan pemikiran seseorang anak yang menggunakan peranti digital. Tanpa disedari, mediasi aktif menjadi pelengkap kepada pengasuhan digital, iaitu ibu bapa mengasuh anak mereka dengan menggunakan peranti digital di mana perkembangan teknologi digital termasuklah penggunaan peranti digital yang pesat pada masa kini memberikan kesan ke atas cara pengasuhan. Tambahan pula, perkembangan kanak-kanak seawal usia enam tahun seperti kognitif, sosial dan fizikal adalah berhubung kait dengan keberkesanan amalan mediasi aktif terhadap pengasuhan digital yang diberikan oleh ibu bapa. Terdapat kajian lepas yang membincangkan mediasi aktif dari sudut tingkah laku dan sikap, tetapi fokus perbincangan tersebut hanyalah berkisar kepada kanak-kanak sekolah rendah dan remaja serta hanya terdapat sedikit sahaja kajian terhadap kanak-kanak seawal usia enam bulan sehingga lima tahun. Oleh yang demikian, mediasi aktif dalam pengasuhan digital perlu diberikan penekanan kerana ia merupakan perkara penting bagi ibu bapa dalam memastikan anak seawal usia enam bulan dapat memahami kepentingan komunikasi seterusnya mendisiplinkan mereka apabila menggunakan peranti digital.
ABSTRACT
This paper discusses the importance of active mediation of digital parenting on children development. Active mediation is communication of conversation or conversation between two parties which is parents and children respond to the information presented. Parents communicate because they want to dominate children understanding, the attitude, behaviour and actions whether they devise or not on an issue. In addition, there is no denying that active mediation is one of the most important forms of parental practice because it can influence the behavior, attitudes, and thoughts of a child using digital devices. Without realizing it, active mediation is a complement to the digital upbringing of parents who raise their children using digital devices, where the development of digital technology including the rapid use of digital devices nowadays has impact on parenting methods. Furthermore, the development of children as early as six month of age such as cognitive, social and physical is related to the effectiveness of active mediation practices on digital parenting provided by parents. Previous studies have discussed active mediation in term of behavior, attitudes but the focus of discussion only revolves around primary school and adolescent and there are few studies on children as young as six months to five years old. Therefore, active mediation in digital parenting gives more emphasis because it is very important for parents in ensuring that children as young as six months old to understand the importance of communication to discipline them while using digital devices