Journal of Advance Research in Business, Management and Accounting (ISSN: 2456-3544)
Not a member yet
207 research outputs found
Sort by
The Effect of Board Independence, Board Size, and Ceo Duality on Jordanian Firm Performance
Get PDFBoard of director characteristics plays a major role in the firms’ performance. From those characteristics, board independence, the board size, and CEO duality were found to be effective in many studies. Therefore, this particular study is an examination of the relationships between three antecedents; board independence, the board size, and CEO duality; and the firms’ performance among the Jordanian listed firms. This study is composing a predictive model of Tobin’s Q based on three BoD antecedents as the independent variables. The regression model has the board independence, board size, and CEO duality as predictors of Tobin’s Q. This article is based on quantitative methods that used regression-based analysis for secondary panel data in the context of the Amman Stock Exchange (ASE). The time span is 10 years from 2008 to 2018 and 180 firms from the non-financial sector are included. The results revealed that the three relationships in the proposed model were found to be significant with board size having the highest negative impact, followed by CEO duality the board independence and both have a positive impact. The study can explain 62.64% of Tobin’s Q variance based on three corporate governance variables that are based on the board of directors\u27 structure. In the future, adding more corporate governance variables such as ownership structure, board meetings, and audit committees will contribute to the proposed conceptual framework
The Impact of New Technologies “E-Learning” on the Productivity of Companies in a Period of Crisis: Interviewing BPOs During Covid-19
Get PDFNew information and communication technologies have changed our economic and business functions. In this case, the training strategy has changed, disrupting the internal functioning of the organization. For this reason, information and communication technologies (ICT) must be applied in training, creating a new reality called “E-learning”. Indeed, the Covid-19 crisis has disrupted the economic system in all sectors and proved the limits of face-to-face training. As a result, the company is forced to change its habits and adapt more quickly to these turbulences to weather the financial crisis and ensure performance. This article aims to explore the contribution of e-learning to the commercial performance of three companies in the field of outsourcing and transaction management BPO’s in times of covid-19 crisis. A qualitative analysis was conducted: A series of semi-directional interviews were conducted with about 14 participants from the Human Resources Department. The companies studied have therefore embarked on this new practice, which is beginning to grow
Implementation Strategies and Performance of Non-Governmental Organization Projects in Rwanda: A Case of Faith Victory Association Projects, Kayonza District
Get PDFThe general objective of this study is to assess the effect of implementation strategies on performance of NGO projects with specific reference to Gikuriro project implemented by Faith Victory Association in Kayonza.The specific objectives were to examine the community empowerment ,capacity building and community participation on performance of NGO projects.The study played a significant role to various people including researcher, the management of the project itself, government and academic researchers.When conducting this study, a descriptive research design with two mixed methods such as quantitative and qualitative approach was used.The target population were project beneficiaries who were given questionnaires and the project administrators as well as staff who were interviewied. In total the total target population was 13250 people, from whom a sample of 400 were selected USING Sloven’s formula.The study used a stratified random sampling technique and data were collected using questionnaires and interviews.The analysis of data was done using SPSS version 22.0 and Microsoft Excel. Both inferential (correlation and regression analysis)and descriptive statistics(mean and standard deviation) were used. The findings pertaining research objectives showed that the community empowerment, capacity building and community participation affect performance of NGO projects. On community empowerment 95% of the respondents Community training, Farmer learning schools, Village Nutrition Schools as capacity building startegy affected performance of NGO projects. The study findings further showed that 89% of respondents agreed that community empowermnt through saving groups affected performance of NGO projects.The study findings showed the community participation in utilities or consumable agriculture products was 61%. animal assets was24% in agricultural tools represent 47% while in house and land assets 54.8%. When assessing the relationship between implementation strategies and performance of NGO projects with specific reference to Gikuriro project implemented by Faith Victory Association in Kayonza, the study findings showed that there is a significant relationship between implementation strategies and performance of NGO projects which presented a positive correlation with p-value (r = 0.092, p = 0.067), (r = -0.008, p = 0.000), (r = 0.016, p = 0.000), (r = 0.042, p = 0.000), (r = 0.006. p = 0.000) and (r = -0.036, p = 0.000). The study concludes that community empowermnnt, Capacity building and community participation on performance of NGO projects are important satrategies for ensuring project sustainability. The study, recommended that NGO funded projects in Kayonza District should be having clear guiding implementation strategies and procedure, community participation strategy in place and integrating monitoring in their implementation strategies at all stages
Relationship Between Enterpreneurial Orientation and Performance of Family Owned Enterpries in Nairobi County: Enterpreneurial Orientation and Performance of Family Owned Enterprises in Nairobi County
No full textSmall and Medium Family Owned Enterprises (SMFEs) are the engines of economic development through job creation and poverty reduction in any nation. Currently, the SMFEs sector in Kenya contributes over 70% of the country’s GDP. This is in spite of the challenges surrounding this vital sector including low performance as compared to non family enterprises, high mortality rate especially after the founder exits, lack of finances among others. The study seeks to establish the relationship between entrepreneurial orientation and small and medium family owned enterprises performance in Kenya. The specific objectives are to find out the role of innovativeness, risk taking and proactiveness in the performance of family owned enterprises in Kenya. Parker’s Theory of Proactiveness and Schumpeter’s theory of innovation were the theoretical framework for this study. Cross sectional survey design was adopted. The study population was the manufacturing family owned enterprises registered by Kenya Association of Manufacturers based in Nairobi City County. The respondents were the Founders, C.E.Os, Directors and Managers of the firms. Data was collected using a questionnaire and the quantitative data was analyzed by calculating the response rate with descriptive statistics such as mean, statistical deviation and proportion using Statistical Packages for Social Scientists (SPSS) version 21 and Microsoft Excel. Inferential data analysis was carried out by the use of factor correlation analysis to determine the strength and the direction of the relationship between the dependent and the independent variables. A regression model was fitted and hypothesis testing carried out using multiple regression analysis. Results of the study revealed a positive and significant relationship between innovativeness, risk taking and proactiveness on firm performance
Stakeholder Participation and Project Sustainability: A Case of Deaf Donor Funded Project in Kicukiro, Rwanda
Get PDFResearches has shown that due to less participation of stakeholders in project sustainability, most of donor funded projects fail or get stuck just after withdrawal of funds by donors. Hence, the purpose of this study of assessing the contribution of stakeholder’s participation in promoting project sustainability with a case study of Deaf Donor Funded Project in Kicukiro. The researcher used descriptive research design to a target population of 246 people in which 152 respondents’ were chosen using the formula of Yamane (1967) with census and purposive sampling techniques. The questionnaires were distributed to the respondents because the researcher did self – administration of questionnaires while collecting data, but a sign language translator was hired to help capture all the necessary information. The analysis of the questionnaire was done through use of SPSS version 21.0 hence the use of descriptive, regression and correlation tables within this study about participation of stakeholders and project sustainability. The findings also prove that there is a relationship between Skills and Ownership (p=.851 and sig=.000), between skills and continuation (p=.786 and sig=.000), between material and effective leader (p=.899 and sig=.000) because all calculated p- values are less than 0.01 level of significance
Solvency Requirements Effect on the Financial Performance of Merged Commercial Banks in Rwanda: A Case of Banque Populaire Du Rwanda Public Limited Company (BPR) Atlas Mara
Get PDFAs the world is becoming global and competitive is growing at an increasing rate where firms are engaging themselves in the rivalry and banks are not left behind. One of the best strategies used by firms to penetrate into the competition is mergers. The purpose of the study was to evaluate the effect of solvency requirements on merged commercial banks in Rwanda guided by shareholder’s wealth maximization theories, Trade–off theory of capital structure and the theory of Modigliani and Miller. The targeted population was 70 employees of BPR Rwanda Atlas Mara. The sample size was picked from the different departments by the help of purposive sampling technique. The researcher used the questionnaires to gather data and also the published information from the company websites and the data analysed using Statistical Packages for Social Sciences (SPSS) version 21. The findings on solvency requirement had influence on the financial performance after merger efforts and the overall mean of 3.138 agreed with the statement. The Spearman’s Rho correlation coefficient is 0.674 implying that the variables used in subsequent regression modelling are not similar and thus, there are no multicollinearities. This means that 67.4% of the changes in the financial performance of firms is being affected by the merger process. The regression results indicated that the coefficient is positive (0.79) and the significant levels are less than 0.05 (P-value=0.0033). This indicates that banks engage in various merger activities in order to improve their financial performance. The study concludes that solvency requirements contribute to financial performance of commercial banks in Rwanda. The researcher recommended that banks should engage themselves in merger activities in order to maintain the competition since it got a bigger effect concerning the performance improvements
Implications of Participative Management as a Factor in Sustainable Performance: Analysis of Advantages and Forms of Management Approaches within Morocco’s SME’s
Get PDFThe purpose of this analysis is to examine the competitive advantages that can be generated by the application of participative management within the organization. Among the many approaches and technologies that have been applied to date, some methods and technologies have proven to be unsuitable for the current economic and social environment. At the same time, organizations are always looking for more competitive resources to apply innovation and novelty in this field. Through the test model, the results of the analysis refer to data from 93 small and medium-sized companies and 86 in Morocco. In general, managers who adopt participatory and inclusive management practices such as strategic awareness and employee involvement in the implementation of organizational goals have better employee satisfaction and engagement, especially better employee performance and participation, ultimately giving the organization a competitive advantage
Financial Inclusion Support and Performance of Livelihood Project in Rwanda: A Case of Street Vendors\u27 Project in Gasabo District
Get PDFThis paper aims at examining the influence of financial inclusion support on performance of livelihood project among street vendors. Data for this study was collected from livelihood projects in Kigali City; Rwanda. The paper tested the hypothesis that there is significant influence of financial inclusion support on performance of livelihood project among street vendors. This study used correlation research design in order to evaluate the influence of project financial inclusion support on performance of livelihood project in Gasabo district; Rwanda. The population of this research were 200 people including street vendors and head of departments as well as managers of financial institutions; while sample size were 134 respondents that was obtained by using Slovin’s formula. Questionaires and guided interview were used as data collection instruments where descriptive statistics was used for quantitative data analysis through the software of statistical package for the social sciences(SPSS) version 21;qualitative data were analysed by using thematic method ; Karl Pearson product moment correlation coefficient was used to establish relationship between variables while regression analysis was used to check the influence of project financial inclusion support to performance of livelihood project at 16.9 percent of R -square. Cronbach\u27s alpha coefficient of 77 percent showed that the instruments were reliable while the validity was established by peer discussion with experts. This study will be significant to head departments, financial inclusion managers, street vendors and MINECOFINE. The findings on the first objective showed that table banking and saving account are considered as capacity building as it was confirmed by 55.5 percent of street vendors that they save money after selling. The findings on the second objective showed that 91.8 percent of the street vendors agreed that they use cashless payment .The findings on the third objective showed that entrepreneurial activities support; monitoring and evaluation influence livelihood project performance , it was also shown that there is significant low degree of positive correlation of 0.402 between capital support and improvement of street vendors\u27 quality and that every increase on us of start-up capital leads to livelihood performance increase somewhere between 7.7 percent and 36.1 percent. It was concluded that effective implementation of project financial inclusion support leads to positive performance of livelihood project. The study recommends that national budget planners and intervening people should provide financial facilities and make effective set up that should enhance performance of livelihood project. The researcher suggests that further research can be done to examine the influence of financial inclusion support on development of livelihood project among street vendors in Rwanda so as to come up with comparative analysis
Customer Retention Strategies and Performance of Commercial Banks in Rwanda: A Case Study of Equity Bank Rwanda Public Limited Company (PLC)
Get PDFThe main objective of research was to examine the influence of consumer retention strategies on the performance of Commercial Banks in Rwanda; taking Equity Bank Rwanda PLC as the case study. More specifically the study sought to; examine how consumer retention strategies affect the performance of Equity Bank Rwanda PLC; to determine the performance level of Equity Bank Rwanda PLC; and to establish the relationship between consumer retention strategies and the performance of Equity Bank Rwanda PLC. The study adopted three theories; relationship commitment model, customer bonding theory and disconfirmation of customer satisfaction. The study used descriptive case study research design. The study’s target population was 134 staff members. Slovin’s formula was used to calculate the sample size n=100. Purposive technique of sampling was used dependent on the analyst\u27s judgment that the selected sample matched the study’s objectives. The researcher collected primary data from the respondents using survey questionnaires. Secondary data was sourced from open access libraries and peer reviewed journals relevant to the study. Questionnaires that were accurately completed were assigned with codes and entered into the SPSS computer software for analysis. Data was presented using frequencies, rates, and means, standard deviations, and exhibited as tables. Person correlations and regression examinations were utilized to decide and clarify the connection between study variables. Respondents strongly agreed that products and services presented by the bank meet the needs of the customers (mean 4.54); agreed that; services given by the bank coordinate the requirements of the customers (mean 4.42); accuracy was assured in all bank transactions (mean 4.24); bank officials made follow-ups to ensure that complaints were handled effectively and consumers were satisfied (mean 4.25); and customer complaints were handled immediately (mean 4.08). Respondents strongly agreed that the bank has memorable advertisements that capture significant data with respect to their products and services (mean 4.59); agreed that the bank offered novel and particular items (mean 4.46); the bank used latest technology that had diversified its ability to offer services to customers (mean 4.17); and the adoption of Mobile banking and the frequency of transactions using Money Transfer technologies ‘EazzyPay” had increased the bank’s profitability (mean 4.13). A regression analysis was conducted to determine the influence of consumer retention strategies on bank performance when the dependent variables were regressed against the independent variables. The findings suggested a 65.3% variance of customer retention rates, 75.5% variance of customer growth, and 53.5% variance of Banking operational costs as accounted for by the model, in this case, consumer perceived pricing, service quality delivery, and product diversification. ANOVA results suggested consumer retention rates (p=.006), customer growth (p = .024), Banking operational costs (.003) indicating that the models were significant in predicting the influence of consumer retention strategies on bank performance given that the p values were <0.05 or < 0.01. Conclusions made by the study suggested that Equity bank had adopted customer retention strategies that contribute towards improving its market share. Service quality consumer retention strategies adopted by the bank had contributed towards increment in the quantity of consumers seeking products and services. Product diversity retention strategies had led to high satisfaction rates among consumers. The study recommended that banks should strengthen consumer analysis in order to ensure that it foresees changing needs for more quality products and services
ELECTRONIC BANKING TOOLS AND FINANCIAL PERFORMANCE OF COMMERCIAL BANKING IN RWANDA: A CASE STUDY OF BANK OF KIGALI
Get PDFThe purpose of this study was to analyze the contribution of e-banking tools on financial performance of commercial banks in Rwanda. Specifically, the study verified the contribution of ATMs use, mobile banking, and internet banking, and established the extent of contribution and link between those variables namely ATMs, mobile banking and internet banking on financial performance of Bank of Kigali. Descriptive survey design and correlational design were adopted. Fifty-two staff members from Bank of Kigali were the target population of Bank of Kigali. The information utilized in this research was quantitative in nature. Also, secondary information namely annual publications from 2016 to 2020 (5 years) were collected from Bank of Kigali. This included balance sheet, income statements and executives’ reports. Regression analysis was employed to examine the link between e-banking tools and performance of Bank of Kigali. To gather info, a form survey and interviews were adopted and SPSS 22 version supported in data analysis process. All ethical issues were considered. Through ought the data, it was concluded that many of participants agreed that ATMs contributed a lot on financial performance of BK; this was indicated by the overall mean of 4.612 and a Std.Dev of 0.4882. Majority also agreed that mobile banking contributed to financial performance of BK, evidenced by mean of 4.556 and Std.Dev. of 0.481. To the same extent the study also revealed that internet banking contributed to financial performance of BK, and this was evidenced by the overall mean of 4.610 and a standard deviation of 0.481. Looking at correlation, the study reported a positive degree of relationship between E-banking tools and financial performance at BK as indicated by the following ratios; 0.700, 1 and 0.422 for ATMs, mobile banking and internet banking respectively. Finally, the regression model of the study was Y: 4.321+0.667X1 + 0.308X2 + 0.213X3. In conclusion, these findings proved that e-banking tools contributed a lot to financial performance of Bank of Kigali, and in these recent years the use of e-banking tools in providing financial services have significantly increased meaning the revenues from the use of these tools also increased as shown by positive correlation within key variables under investigation. The researcher recommends Bank of Kigali and other financial institutions to put in place sustainable measures and infrastructures to maintain and improve the use of e-banking tools as they are great sources of income