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Pengaruh Promosi Penjualan dan Kualitas Pelayanan terhadap Loyalitas Konsumen pada Chinoss Coffeespace di Pekanbaru
Get PDFSince the development of lifestyles has become increasingly rapid, the activity of drinking coffee has become a lifestyle in itself. We can see one of these phenomena from the rise of coffee shops that are scattered around offering one stop shopping. Chinoss Coffeespace is a Coffee Shop in Pekanbaru. Coffee Shop initially only provided a place to drink coffee and tea quickly. This research is in line with the Stimulus Organism Response (S-O-R) theory where in essence, good and appropriate sales promotions and service quality can also cause good reactions from consumers, namely loyalty from consumers themselves, and vice versa, if sales promotions and The quality of the service provided is poor so it gets less reaction from consumers, namely consumers do not become loyal to Coffeeshop. This research aims to find out how much sales promotions at Chinoss Coffeespace can influence consumer loyalty.This research uses quantitative research methods, survey methods. The population in this study are consumers who have a loyalty card from Chinos Coffeeshop. In this sample, researchers took a sample of 154 consumers. And also to find out how much the quality of service at Chinoss Coffeespace can influence consumer loyalty. From the results obtained from the Chinoss owner, 1000 cards have been distributed to customers, where each customer must collect 4 cards to be able to exchange them and get a tumbler prize.That the coefficient of determination is 0.812 or equal to 81.2%, this means that variable X1 and Variable X2, in this case Sales Promotion and Customer Quality in the case of Chinoss Coffeespace, can influence variable Y, namely Consumer Loyalty. After the data was processed using the SPSS version 25 application, the researcher knew that the calculated F value of 325.660 had a significance level of 0.000. Therefore, because the significance value in this research is 0.000 which is smaller than the standard significance of 0.05, we can conclude that variables X1 (sales promotion) and X2 (service quality) have an influence on variable Y (Consumer Loyalty). It can be concluded that sales promotion as variable X1 and service quality as variable X2 influence consumer loyalty as variable Y for Chinoss Coffeespace consumers
Pengaruh Komitmen Organisasi dan Pelatihan terhadap Kinerja Karyawan Melalui Loyalitas Sebagai Variabel Moderasi
Get PDFThe increasingly tight level of business competition has resulted in companies being faced with the challenge of improving employee performance in order to maintain the company's survival. Employee performance itself is a fairly complex problem where the level of performance can be influenced by a number of factors such as organizational commitment and job training. Work loyalty is also expected to moderate between Organizational Commitment and Training. Because employees who have a high sense of loyalty can work optimally and have a high sense of responsibility for what they do. This study aims to determine the effect of Organizational Commitment and Training on Employee Performance through Loyalty as a moderating variable at PT Bunga Jaya Jati Bintang Company. This study uses a quantitative approach with data collection techniques using questionnaires. The population of this study was 60 employees with a sample of 60 employees, who were selected as a whole and analyzed using the SPSS (Statistical Package for the Social Sciences) version 26 analysis tool. The results of this study indicate (1) Organizational Commitment has a positive and significant effect on Employee Performance, (2) Training has a positive and significant effect on Employee Performance, (3) Loyalty can moderate (strengthen) the effect of Organizational Commitment on Employee Performance, and (4) Loyalty can moderate (strengthen) the effect of Training on Employee Performance
Pengaruh Harga, Promosi dan Kualitas Pelayanan terhadap Keputusan Pembelian pada Mixue Ice Cream dan Tea Nusukan Surakarta
Get PDFConsumer purchasing decisions are a process in consumer behavior where consumers have taken action to make a purchase after searching and understanding information. The increase in sales occurred at Mixue Ice Cream & Tea Nusukan, where this increase was one of the impacts of consumer decisions. This research purpose to analyze factors that influence purchasing decisions, including price, promotion and service quality at Mixue Ice Cream & Tea Nusukan. The population in this research are consumers who make purchases at Ice Cream & Tea Nusukan. The samples obtained were 100 people using Leedy technique calculations. The sampling technique used was accidental sampling with data collection techniques using questionnaires. Data analysis techniques in this research use validity tests, reliability tests, classical assumption tests, descriptive analysis, multiple linear regression analysis, t test, F test and coefficient of determination test. The results of the analysis stated that all questionnaire items as research instruments were valid and reliabel, as well as the classical assumption tests, including the multicollinearity test, autocorrelation test, heteroscedasticity test and normality test, all variabels were declared to have passed the classical assumption test. Multiple linear regression analysis obtained that all regression coefficients were positive with the equation Y= 3.809 + 0.134X1 + 0.365X2 + 0.230X3 + e which means that variabels X1 (price), X2 (promotion) and X3 (service quality) on Mixue Ice Cream & Tea Nusukan. Hypothesis testing shows that price has a significant effect on purchasing decisions at Mixue Ice Cream & Tea Nusukan. Promotions have a significant influence on purchasing decisions for Mixue Ice Cream & Tea Nusukan. Service quality has a significant influence on purchasing decisions at Mixue Ice Cream & Tea Nusukan. The F test states that the research model for the influence of the independent variabel on the dependent variabel is correct. The coefficient of determination test shows that price, promotion and service quality are able to explain purchasing decisions by 42.6%
Pengaruh Proses Blanching pada Pembuatan Tepung Terhadap Organoleptik Tepung Daun Pepaya Jepang (Cnidoscolus aconitifolius)
Get PDFJapanese pepaya leaves have many benefits in the body, especially preventing anemia. Making Japanese pepaya leaf flour can encourage the emergence of various and practical processed products. One physical method for modifying flour is blanching. The aim of this research was to determine the effect of blanching on the organoleptic properties of Japanese pepaya leaf flour. This research was experimental with Randomized Control Design (RCD), with 3 treatments, namely making flour without blanching, making flour with water blanching and making flour with steam blanching and 2 repetitions. Data were collected using organoleptic tests which included color, taste and aroma of Japanese pepaya leaf flour by 20 panelists. The organoleptic test results showed that the most preferred color of Japanese pepaya leaf flour was treatment A with a value of (4.05) and p=0.00. In terms of aroma, treatment C was the most liked with a value of (4.1), p value = 0.00. Based on the taste of treatment C, it was liked with a value of (4.15) in the very, very like category and p = 0.00
Pengaruh Terapi Inhalasi Sederhana Untuk Meningkatkan Bersihan Jalan Napas pada Anak Dengan ISPA di Wilayah Puskesmas Bugangan Kota Semarang
Get PDFARI is an acute respiratory disease characterized by signs of cough, runny nose, hoarseness, fever and discharge of mucus or mucus that lasts up to 14 days. The impact of ARI begins with the interaction of the virus with the body, viral irritation that causes damage to the structure of the lining of the respiratory tract which results in increased activity of the mucus glands in the walls of the respiratory tract, resulting in the release of mucosal fluid that exceeds normal and the problem that arises is ineffective airway clearance. The application of simple inhalation using eucalyptus oil can improve airway clearance in ARI patients. The purpose of this study was to analyze the effect of simple inhalation on improving airway clearance in children with ARI. The research method is experimental with a pre-post test design. The study was conducted by assessing airway clearance before and after simple inhalation therapy. The sample size in the study was 30 respondents determined by purposive sampling. The results of the study to be achieved in the form of a textbook integrated with the learning outcomes of the Pediatric Nursing course, HAKI, and national publications. The TKT target of this study is at level 2. The results of this study indicate that there is an effect of simple steam inhalation in improving airway clearance in children with ARI with a p value of 0.000. The conclusion of this study shows that simple steam inhalation can improve airway clearance in children with ARI. The suggestion of this study can be used as a guide for mothers at home who have children who experience ineffective airway clearance due to ARI
Penerapan Senam Kaki Diabetik Terhadap Sensitivitas Kaki Penderita DM di Desa Sangkrah Pasar Kliwon Surakarta
Get PDFDiabetes Mellitus is a metabolic disease that has hyperglycemia caused by abnormalities in insulin secretion, insulin performance, or both. DM will cause several complications, one of which is sensory neuropathy or damage to sensory nerve fibers which causes DM patients to experience decreased foot sensitivity. The number of DM sufferers at the Sangkrah Health Center in 2022 was 2,404 cases. To describe the results of the implementation before and after the application of diabetic foot exercises on foot sensitivity in patients with diabetes mellitus. This study used a descriptive design by observing foot sensitivity in 2 respondents, carried out in the morning for 1 week with 2 meetings each meeting 15 minutes. The instruments used were observation sheets, monofilament test tools, and newspapers. There was an increase in foot sensitivity scores after diabetic foot exercises were carried out for 2 days in 1 week each meeting 15 minutes to both respondents. The application of diabetic foot exercises can be useful for increasing foot sensitivity in both respondents with diabetes mellitus
Penyuluhan Pemantauan Status Gizi Balita di Desa Kedungsoka Kecamatan Puloampel Kabupaten Serang Provinsi Banten
Get PDFGood nutritional status of toddlers plays an important role in growth and development, especially in the golden period in the first five years. The purpose of this activity is to increase mothers' knowledge of the nutritional status of toddlers so that it can reduce the incidence of malnutrition or undernutrition in toddlers. This community service activity was carried out in Kp. Kali Keranjang, Kedungsoka Village, Puloampel District, Serang Regency by weighing toddlers, providing counseling to parents/caregivers of toddlers, This community service activity was attended by 30-35 toddlers. Through education about balanced nutrition, there has been an increase in mothers' knowledge about balanced nutrition in toddlers. Increased knowledge about balanced nutrition and food selection may be followed by changes in behavior. Nutrition counseling with the lecture method and ongoing nutritional status examinations are one of the learning approaches by providing a set of knowledge and skills needed to be able to determine the right behavioral choices to improve the nutritional status of their toddlers
Penerapan Hipnosis 5 Jari Terhadap Tingkat Kecemasan Pada Mahasiswa Yang Menyelesaikan Tugas Akhir di Universitas ‘Aisyiyah Surakarta
Get PDFBackground: Final year students must complete a final assignment or thesis, on a topic in a particular field. Students experience a lot of stress and anxiety during the process of compiling their final assignment. The prevalence of anxiety disorders in adolescents in Central Java was recorded at 7.71%, up 4.7% from 2013 to 2018. To overcome anxiety can be done with pharmacology or non-pharmacology. Five-finger hypnosis is one type of relaxation therapy that can reduce anxiety and tension. Objective: To determine the effect of 5-finger hypnosis on reducing anxiety at Universitas 'Aisyiyah Surakarta. Method: Using a pre-test-post-test design. Samples of two students who are working on their final assignment and experiencing moderate to severe anxiety levels. The HARS questionnaire was used to measure anxiety levels. Results: The level of anxiety before and after being given Five Finger Hypnosis was that Ms. R's anxiety changed from moderate to mild and Ms. M's anxiety changed from severe to moderate. Conclusion: There is an influence on the anxiety experienced by students who are completing their final assignments before and after being given Five (5) Finger Hypnosis at 'Aisyiyah University, Surakarta
Hubungan Pengetahuan Gizi, Asupan Lemak dan Perilaku Merokok dengan Kejadian Hipertensi di Wilayah Kerja Puskesmas Kondodewata Kabupaten Tana Toraja
Get PDFHypertension is a condition when the systolic blood pressure in the human body is ≥140 mmHg and diastolic blood pressure ≥90 mmHg. Hypertension is dangerous because it has an impact on cardiovascular disease. The aim of this research is to determine the relationship between nutritional knowledge, fat intake and smoking behavior with the incidence of hypertension in the community in the Kondodewata Community Health Center working area.The type of research used was quantitative with a cross sectional design. The population in this study was 238 people aged >15 years with a research sample of 75 people using a simple random sampling technique. The instruments used were questionnaires for nutritional knowledge and smoking behavior, while the Food Recall for Fat Intake was then processed in the form of univariate analysis and bivariate analysis with p value = 0.05.The results of this study show that there is a relationship between nutritional knowledge and the incidence of hypertension in the Kondodewata health center working area with p value = 0.014. There is a relationship between fat intake and the incidence of hypertension in the Kondodewata health center working area with p value = 0.000. There is no relationship between smoking behavior and the incidence of hypertension in the Kondodewata health center working area with p value = 0.072.The conclusion of this study shows that nutritional knowledge and fat intake are related to the incidence of hypertension in the Kondodewata health center working area. Meanwhile, smoking behavior has no relationship with the incidence of hypertension in the Kondodewata Community Health Center working area. It is recommended that health workers in the Kondodewata health center work area provide education to the public regarding nutritional knowledge, fat consumption patterns and the dangers of smoking
Pengaruh Lingkungan Kerja dan Stres Kerja terhadap Kinerja Karyawan Pada PT Cakra Transport Utama
Get PDFThis study aims to determine whether there is effect from the work environment and work stress partially and simultaneously on employee performance at PT Cakra Transport Utama. This study uses primary data by distributing questionnaires to employees. The population used in this study were 60 people. The sample used is Proportionate Random Sampling and obtained 52 people as respondents. This study used statistical tests and used several data analysis techniques, namely descriptive analysis, simple and multiple linear regression tests, correlation and determination coefficient tests, and hypothesis testing. Based on the research test simultaneously the results of the analysis of variables (XI) Work Environment, (X2) Work Stress and (Y) Performance seen from the fcount of 15.069 with a ftable of 3.187 or 15.069 > 3.187 and the resulting significant value is 0.000 <0.05. It can be stated that the variables of Work Environment and Work Stress have an effect on Employee Performance at PT Cakra Transport Utama. And based on the results of the analysis of the coefficient of determination, the R Square value is 0.381 or 38.1%. So it can be concluded that the work environment and work stress together have an effect of 38.1% on employee performance, while the remaining 69.1% is influenced by other factors not examined in this study