IJAL (Indonesian Journal of Academic Librarianship)
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Strategi pemanfaatan media sosial sebagai sarana promosi perpustakaan: Studi analisis persepsi pemustaka tentang efektifitas pemanfaatan media sosial sebagai sarana promosi layanan Perpustakaan UIN Sunan Ampel
Full text linkENGLISH
The purpose of this study is to find out what sosial media and strategies are used by the UIN Sunan Ampel Surabaya Library in an effort to spread service promotion. As well as knowing students' perceptions about the effectiveness of the use of sosial media as a means of spreading service promotion at the UIN Sunan Ampel Library. Utilization of sosial media in the promotion of services, services, and library products can be said to be very effective and efficient. This is because online media with easy access wherever and whenever are very popular with young people. Information and promotions provided through online/sosial media will be immediately conveyed to users while responding at the same time. This feature like like or comment makes sosial media more attractive and liked by users (friend/follower). Followers can provide suggestions, responses, proposals and even consultancy librarians via private messages. The research method uses a descriptive quantitative approach that collects data using observations and interviews to sosial media accounts and account managers (Administrators) and distributing questionnaires to followers/friends of sosial media. The data obtained were then processed and analyzed using the linkert scale and the simple formula p=f/nX100% and consulted into the category table (bad, medium, good, very good). The results of the study are based on the calculation of the total questionnaire distributed to one hundred visitors obtained a figure of 2831 from the total possible that can be obtained at 3300. This figure is then entered into the formula p=2831/3300X100% and the results obtained by 85.7% which means it has a very good category. So, sosial media is very good / very effective to be used as a means of library promotion at the UIN Sunan Ampel Surabaya Library.
INDONESIA
Tujuan penelitian ini adalah untuk mengetahui media sosial apa saja dan stategi yang digunakan Perpustakaan UIN Sunan Ampel Surabaya dalam upaya penyebaran promosi layanan. Sekaligus mengetahui persepsi mahasiswa tentang efektifitas pemanfaatan media sosial sebagai sarana penyebaran promosi layanan di Perpustakaan UIN Sunan Ampel. Pemanfaatan media sosial dalam promosi jasa, layanan, dan produk perpustakaan bisa dikatakan sangat efektif dan efisien. Hal ini dikarenakan media online dengan kemudahan akses dimananpun dan kapanpun sangat digemari oleh generasi muda. Informasi dan promosi yang diberikan melalui media online/sosial akan dengan segera tersampaikan kepada pengguna sekaligus memberikan respon dalam waktu yang bersamaan. Fitur berupa like atau komentar inilah yag membuat media sosial menjadi lebih atraktif dan disukai oleh pengguna (friend/follower). Follower bisa memberikan saran, tanggapan, usulan bahkan konsultasi kepustakawanan melalui pesan pribadi. Adapun metode penelitian menggunakan pendekatan kuantitatif deskriptif yang pengumpulan datanya menggunakan observasi dan interview kepada akun media sosial dan pengelola akun (Administrator) dan penyebaran kuesioner kepada para follower/friend media sosial. Data yang diperoleh selanjutnya diolah dan dianalisa menggunakan skala linkert dan rumus sederhana p=f/nX100% dan dikonsultasikan kedalam tabel kategori (buruk, sedang, baik, baik sekali). Hasil penelitian berdasarkan hitungan total angket yang disebar kepada seratus pemustaka diperoleh angka 2831 dari kemungkinan total yang bisa diperoleh sebesar 3300. Angka ini seterusnya dimasukkan ke dalam rumus p=2831/3300X100% dan diperoleh hasil sebesar 85.7% yang berarti memiliki kategori baik sekali. Dengan demikian, media sosial baik sekali/efektif sekali digunakan sebagai sarana promosi perpustakaan di Perpustakaan UIN Sunan Ampel Surabaya
Tantangan Intellectual Movement Community (IMC) sebagai Communities of Practice (CoP) di IAIN Jember dan Peran Pustakawan dalam mendukung Keberhasilan IMC
Full text linkAs the part of knowledge management, Community of Practice (CoP) is the strategic media through knowledge sharing for organization success. This research focus on the effectiveness of Intellectual Movement Community (IMC) IAIN Jember based on four challenging variables, it explains the relationship between variable and librarian role supporting to achieve the success of a community. The method that use in this research is mixed method and use concurrent triangulation model design. The population is IMC members and as the sample role too. The data collection use questionnaire with Likert scale, documentation and interview. The result of the research show that the correlation between four variables toward IMC community success are personal challenge correlation has the highest percentage (92,3%), community challenge has the lowest correlation (87,1%). Those variables show the correlation toward IMC community’s success degree amount 89,4%. The correlation between variable show that management challenging has the positive correlation and strong toward technical challenge (71,6%), it is also strong enough toward community challenge (42,5%) and personal challenge (49,2%). The correlation of community challenging and personal challenging also has the strong correlation (42,7%). However, the correlation of technical challenging toward community challenging (36,3%) and personal challenging (19,3%) show the negative correlation or weak. This research also found some internal and external factors that make librarian did not give the optimal contribute in supporting IMC success
Penerapan Teori Deming untuk Meningkatkan Manajemen Mutu di Perpustakaan
No full textLibrary can serve as a vehicle for education, research, conservation, information, and recreation to improve the intelligence and empowerment of the nation. The policy to advance the library world in Indonesia is considered the most realistic option as a lifelong learning vehicle to develop the potential of the community to become a human being who believes and cautious to God Almighty, having noble character, healthy, knowledgeable, capable, creative, independent, and citizen a democratic country and responsible for supporting the implementation of national education. However, the development of the library as the center of the development of science is constrained by the quality management in the library that has not been able to reach the maximum level. The problem boils down to one major problem ie the lack of a quality assurance system in the library that becomes the driving spirit in order to realize the maximum library development. The above mentioned problems can be solved if a library has a good quality management system. After the authors searched the literature on library quality management systems, the authors found only one quality management used in Indonesia that is ISO 9001: 2008. This paper will discuss more about library development using quality management initiated by Edward Deming, because it focuses on the customer or library users using the 14 principles that have been formulated
Survei Kepuasan Pemustaka Terhadap Layanan Referensi di Perpustakaan IAIN Purwokerto
No full textThis study aims to determine the level of satisfaction of library users towards reference services at the Library of IAIN Purwokerto. The researcher adopted descriptive quantitative approach and involved active library users as the population of the study. Sampling is carried out using slovin formula with 10% sampling error taken from 100 respondents. Three different collection methods are used, namely observation, questionnaires and documentation. The results of this study show the values of each sub variable: satisfaction towards facilities is 3.08; satisfaction towards collection is 2.73; satisfaction towards services is 3.04; satisfaction towards officers is 3.40; satisfaction towards regulation is 3.08. With average value of all sub-variables at 3.07, it can be concluded that the level of satisfaction of library users in the library of IAIN Purwokerto can be categorized high enough which means the service is considered satisfactory by the library user. The results of this study are used as reference for librarians in compiling work program plans. Since satisfaction with the collection has the lowest value, the improvement of quality and quantity of book collection deserves priority.
Keywords: Library services, Library user, Reference services, User satisfaction, Academic library.
ABSTRAK
Penelitian ini bertujuan untuk mengetahui tingkat kepuasan pemustaka terhadap layanan referensi pada bagian layanan jurnal, ensiklopedi, kamus dan hasil penelitian di Perpustakaan IAIN Purwokerto. Penelitian ini menggunakan pendekatan kuantitatif deskriptif dengan populasi anggota aktif di perpustakaan IAIN Purwokerto. Pengambilan sampel menggunakan rumus slovin dengan sampling error 10% dan diambil sampel 100 responden. Metode pengambilan datanya adalah observasi, kuesioner dan dokumentasi. Hasil penelitian ini menunjukkan bahwa nilai masing-masing sub variabel kepuasan pemustaka sebagai berikut: kepuasan terhadap fasilitas 3.08; kepuasan terhadap koleksi 2.73; kepuasan terhadap layanan 3.04; kepuasan terhadap petugas 3.40; kepuasan terhadap peraturan 3.08. Dengan nilai rata-rata keseluruhan sub variabel sebesar 3.07 maka dapat disimpulkan bahwa tingkat kepuasan pemustaka di Perpustakaan IAIN Purwokerto dapat dikategorikan cukup tinggi yang berarti layanannya dinilai memuaskan oleh pemustaka. Hasil penelitian ini digunakan untuk memandu pustakawan referensi dalam membuat rencana program kerja. Karena kepuasan terhadap koleksi mendapat nilai terendah, maka perbaikan kualitas dan kuantitas koleksi mendapat perhatian utama.
Keywords: Layanan perpustakaan, Pemustaka, Layanan referensi, Kepuasan pemustaka, Perpustakaan perguruan tinggi.
Makna bentuk simbolik kontrol sosial di Perpustakaan Pusat UIN Maulana Malik Ibrahim Malang
No full text The purpose of this study was to understand the meaning of symbolic forms of social control in the Library of UIN Maulana Malik Ibrahim Malang, including rules/orders, ritual activities, spatial and furniture. The study uses an ethnographic approach to describe organizational culture through observation and interviews. This study indicates that symbolic forms, including rules/orders, ritual activities, spatial and furniture, impact staff conduct their duties. This finding contributes knowledge about organizational culture regarding the meaning of symbolic forms of social control in libraries
Membekali Diri Untuk Menghadapi Fenomena Post-truth
Full text linkRight now we are dealing with a post-truth phenomenon. The phenomenon where people believe more in something that by their belief is right even though it is not in accordance with the facts The rise of information about hoaxes and fake news makes people unable to distinguish between accurate information and wrong information, between fiction and nonfiction, as if the boundaries of truth and errors are blurred. Donald Trump's victory and Ahok's defeat in political contestation is an example that we are in an era of post-truth. Social media has a significant contribution to the formation of the post-truth era. Public opinion formed through social media is stronger than the press based on facts and data. This article aims to provide an understanding of the post-truth phenomenon, also illustrates how to equip yourself to deal with this post-truth phenomenon
Sistem Informasi “Aspirasiâ€: Sebuah Bentuk Penanganan Complain Perpustakaan Universitas Gadjah Mada
No full textContinuous improvement is the key word for a Library that has already implemented international standard organization (ISO) in its services. The library should pay attention to customer complaint as an input for improvement. UGM Library in coordination with Public Relations of Universitas Gadjah Mada, using Information System "ASPIRASI" (SIAP) as a communication channel to public. The ASPIRASI is managed by UGM Public Relation whom has authority to arrange complaint disposition. Observation and document study of Library ISO-Like and Aspirations of UGM indicate the existence of several factors that become the subject of complaints namely physical facilities, information access, rules of library, collection, information system, and library’s human resource. In the future, with SIAP, continuous improvement could be made and the number of complaints decreases from year to year, or at least, there is no complaint about the same thing
Urgensi Peran Perpustakaan dalam Mendukung Proses Pembelajaran di Perguruan Tinggi
Full text linkAn academic library has many significant roles, which includes providing students with resources for their study and research needs and promoting the reading culture. This article focused on three main areas, i.e. academic library management, higher education’s learning process, and the need for the library to support teaching-learning programs. It is concluded that a library does not merely collect resources, but also meets the students’ needs for learning and research supports. The teaching-learning process in the higher education system is closely related to the learning strategies and methods, the quality of lecturers, and students and university’s facilities which includes libraries. Nowadays, many libraries have transformed into students’ main learning resources together with the teaching staff. In this context, the libraries have evolved as a place where students can improve their knowledge. In order to maximize its services, libraries need to continuously improve their management practices
Problematika Pengembangan Profesi Pustakawan
No full textA library is a workplace where resources are organized, managed, stored, and gathered. Those resources are organized systematically so that users can access and use them as sources of information as well as of fun and enjoyable learning resources. Functional librarian officer is a public servant librarian who is given duties, responsibilities and full authorities and rights by the appointed officer to do librarianship tasks at the units of library, documentation, and information in a governmental organisation or other types of institution based on their certain skills which are practised independently. Considering the importance of librarians’ professional development, the author aims to examine this topic further
Upaya Meningkatkan Kompetensi Pengelola Perpustakaan Melalui Kegiatan Komunitas SLiMS Kediri Raya
No full textThe fast development of library technology has forced librarians and information managers to continually improve their competencies. In order to enhance their skills, ones can participate in both formal and informal education. One of the informal ways of sharpening skills is to engage in communities. SLiMS Kediri Raya Community is a community which concerns on sharpening their members’ librarianship skills, primarily in enhancing their library IT skills. There are several activities held by the community which include gathering day, workshops or training session, library automation consultation and guidance, and online learning through social media. It is hoped that by participating in those activities, the community members who majority did not have any librarianship educational backgrounds will be able to improve their skills and competencies in the field