International Journal of Accounting, Finance, Auditing, Management and Economics
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De la compétence numérique au technostress : Enjeux et répercussions chez les enseignants-chercheurs au Maroc
No full textIn a context marked by the rapid expansion of information and communication technologies (ICT) within Moroccan universities, academic staff are facing new professional demands. The growing integration of digital tools into teaching and research practices is transforming working methods, raising questions about its impact on well-being in the workplace. Among the negative effects associated with this digital transition, technostress—stress induced by the use of technology—emerges as a significant concern.
This article investigates the influence of digital competencies on technostress among Moroccan higher education faculty members. A qualitative approach was adopted, based on semi-structured interviews conducted with 16 academic staff members from three Moroccan universities. The analysis reveals that the overall level of digital skills among participants is moderate. These competencies are mainly focused on basic office software and information transmission tools, with limited proficiency in more advanced applications such as data analysis, online collaboration platforms, or complex digital systems. This limited skill set contributes to a high level of technostress, manifested through cognitive overload, a sense of technological inadequacy, and the encroachment of digital tools into personal time and space.
The findings highlight the importance of implementing targeted continuing education programs, as well as institutional support mechanisms, to help academic staff navigate the digital transition more effectively and safeguard their professional well-being in an increasingly digital academic environment.
JEL Classification: J24
Productivity Paper type: Empirical research.Dans un contexte marqué par l’essor rapide des technologies de l’information et de la communication (TIC) dans les universités marocaines, les enseignants-chercheurs se retrouvent confrontés à de nouvelles exigences professionnelles. L’intégration croissante des outils numériques dans les pratiques pédagogiques et scientifiques transforme les modes de travail, ce qui soulève des interrogations quant à son impact sur la qualité de vie au travail. Parmi les effets potentiellement négatifs associés à cette transformation, le technostress — stress induit par l’usage des technologies — émerge comme un phénomène préoccupant.
Cet article s’intéresse à l’influence des compétences numériques sur le technostress chez les enseignants-chercheurs marocains. Pour ce faire, une approche qualitative a été adoptée, reposant sur des entretiens semi-directifs réalisés auprès de 16 enseignants-chercheurs issus de trois universités marocaines. L’analyse révèle que le niveau des compétences numériques de ces enseignants est globalement moyen. Ces compétences sont principalement centrées sur l’usage d’outils bureautiques et de transmission de l’information, avec une faible maîtrise des outils plus avancés liés à l’analyse de données, à la collaboration en ligne ou à la gestion de plateformes complexes. Cette limitation contribue à un niveau élevé de technostress, caractérisé par une surcharge cognitive, un sentiment de décalage technologique, et une intrusion du numérique dans la sphère personnelle.
Les résultats de cette étude soulignent la nécessité de mettre en place des dispositifs de formation continue ciblés, ainsi qu’un accompagnement institutionnel, afin de soutenir les enseignants-chercheurs dans cette transition numérique et de préserver leur bien-être.
Classification JEL : J24
Type de l’article : Recherche appliquée
A conceptual framework for integrating Robotic Process Automation in logistics audits and supply chain management
No full textDigital transformation has become a central theme in logistics auditing, especially with the increasing importance of digital technology in the organizational and societal environments. This study is based on an integrative literature review to propose a conceptual framework for integrating Robotic Process Automation (RPA) into logistics audits, aiming to enhance operational efficiency, accuracy, and strategic decision-making. The framework is structured around five stages: Requirements Analysis, Performance Analysis, Process Analysis, Structural Analysis, and Comparative Analysis. Each step of the conceptual framework is inspired by traditional audit methodologies, such as needs analysis, performance analysis, process analysis, structural analysis, and benchmarking. It leverages the capabilities of RPA to automate repetitive tasks, enhance data integrity, and instantly provide real-time process analyses on an annual basis. The findings highlight that RPA significantly enhances resilience and transparency in the supply chain by automating tasks related to invoice verification, shipment tracking, and compliance monitoring. However, organizational readiness and technological infrastructure could affect the applicability of the framework. The degree of difficulty in RPA amplitude integration with existing systems also contributes to the limitations placed on the framework's adoption. All of these reservations indicate the continued need for empirical studies to put the framework through its paces in various organizational contexts. From the viewpoint of practical contributions, the study provides actionable guidelines for organizations to implement RPA in logistics audits, emphasizing the importance of stakeholder alignment, continuous monitoring, and benchmarking against industry standards. The theoretical contribution lies in bridging the gap between RPA and auditing practices, offering a structured approach that combines traditional auditing methods with cutting-edge automation technologies.
Classification JEL: M15, L23, O33
Paper type: Theoretical ResearchDigital transformation has become a central theme in logistics auditing, especially with the increasing importance of digital technology in the organizational and societal environments. This study is based on an integrative literature review to propose a conceptual framework for integrating Robotic Process Automation (RPA) into logistics audits, aiming to enhance operational efficiency, accuracy, and strategic decision-making. The framework is structured around five stages: Requirements Analysis, Performance Analysis, Process Analysis, Structural Analysis, and Comparative Analysis. Each step of the conceptual framework is inspired by traditional audit methodologies, such as needs analysis, performance analysis, process analysis, structural analysis, and benchmarking. It leverages the capabilities of RPA to automate repetitive tasks, enhance data integrity, and instantly provide real-time process analyses on an annual basis. The findings highlight that RPA significantly enhances resilience and transparency in the supply chain by automating tasks related to invoice verification, shipment tracking, and compliance monitoring. However, organizational readiness and technological infrastructure could affect the applicability of the framework. The degree of difficulty in RPA amplitude integration with existing systems also contributes to the limitations placed on the framework's adoption. All of these reservations indicate the continued need for empirical studies to put the framework through its paces in various organizational contexts. From the viewpoint of practical contributions, the study provides actionable guidelines for organizations to implement RPA in logistics audits, emphasizing the importance of stakeholder alignment, continuous monitoring, and benchmarking against industry standards. The theoretical contribution lies in bridging the gap between RPA and auditing practices, offering a structured approach that combines traditional auditing methods with cutting-edge automation technologies.
Classification JEL: M15, L23, O33
Paper type: Theoretical Researc
Entrepreneuriat Féminin en Mauritanie : Freins et barrières
No full textMauritania, a country strategically located between sub-Saharan Africa and the Maghreb, possesses significant economic potential thanks to key sectors such as agriculture, fishing, mining resources (iron, gold), and renewable energy. Despite these assets, the Mauritanian economy continues to face structural challenges that hinder its development. Among these challenges is the limited access of Mauritanians to entrepreneurship, particularly for women.
Female entrepreneurship in Mauritania still faces numerous obstacles that limit its development. This research aims to analyze the specific barriers faced by women entrepreneurs, focusing on sociocultural, financial, administrative, and commercial dimensions. To achieve this, a mixed-methods approach was adopted: semi-structured interviews were conducted with Mauritanian women entrepreneurs, complemented by a quantitative survey using a questionnaire.
The results show that the main barriers are linked to limited access to financing, gender stereotypes, the complexity of administrative procedures, and difficulties accessing markets. In conclusion, the study recommends the implementation of inclusive public policies aimed at facilitating access to funding, simplifying administrative procedures, and strengthening women's capacities through targeted training and support.
JEL Classification: J16, L26, O55.
Paper Type: Empirical Research. La Mauritanie, un pays stratégiquement situé entre l’Afrique subsaharienne et le Maghreb, possède un potentiel économique important grâce à des secteurs porteurs comme l’agriculture, la pêche, les ressources minières (fer, or) et les énergies renouvelables. Malgré ces atouts, l’économie mauritanienne reste confrontée à des défis structurels qui entravent son développement. Parmi ces défis figure l’accès limité des Mauritaniens à l’entrepreneuriat, en particulier pour les femmes.
L’entrepreneuriat féminin en Mauritanie reste confronté à de nombreux obstacles qui limitent son développement. Cette recherche vise à analyser les freins spécifiques auxquels sont confrontées les femmes entrepreneures, en mettant l’accent sur les dimensions socioculturelles, financières, administratives et commerciales. Pour cela, une approche méthodologique mixte a été adoptée : des entretiens semi-directifs ont été menés auprès d’entrepreneures mauritaniennes, complétés par une enquête quantitative par questionnaire. Les résultats montrent que les principales barrières sont liées au manque d’accès au financement, aux stéréotypes de genre, à la complexité des démarches administratives et aux difficultés d’accès au marché. En conclusion, l’étude recommande la mise en œuvre de politiques publiques inclusives visant à faciliter l’accès au financement, à simplifier les procédures administratives, et à renforcer les capacités des femmes à travers des formations et un accompagnement ciblé.
Classification JEL : J16, L26, O55.
Type du papier : Recherche empirique
Implémentation de la comptabilité analytique en milieu hospitalier : étude de cas d’un service d’imagerie médicale au sein d’un hôpital public marocain (SEGMA)
No full textThis article examines the implementation conditions of cost accounting (CA) in a Moroccan public hospital (SEGMA), through a case study of a medical imaging department. In a context of health system reform and the expansion of Mandatory Health Insurance (AMO), controlling hospital costs has become a strategic issue. The objective of this research is to analyze the benefits, obstacles, and enablers of analytical cost management in a transitioning hospital environment. To achieve this, a mixed-method approach was used, combining an analysis of direct and indirect costs associated with medical procedures and semi-structured interviews conducted with healthcare professionals. This dual approach allows for the cross-referencing of financial data with the perceptions of hospital actors. Quantitative results reveal a significant imbalance between production costs and AMO reimbursement rates, with losses recorded for several procedures (notably MRI and ultrasound). The study also shows that the depreciation costs of equipment and buildings place a substantial burden on the department’s budget. Qualitative data indicate that cost accounting remains largely unfamiliar to medical professionals, most of whom were trained without a management-oriented perspective. Major barriers persist, such as the lack of training, resistance to change, and weak interdepartmental coordination. In conclusion, this study highlights the importance of cost accounting as a lever for performance and financial sustainability in the hospital sector. It advocates for a broader adoption of this tool in public health institutions, through targeted training programs, modernization of information systems, and better integration between clinical, administrative, and financial dimensions.
Classification JEL: I18, H51, M41, L32, D24
Paper type: Empirical ResearchCet article examine les conditions d’implémentation de la comptabilité analytique (CA) dans un hôpital public marocain (SEGMA), à travers l’étude de cas d’un service d’imagerie médicale. Dans un contexte de réforme du système de santé et de généralisation de l’Assurance Maladie Obligatoire (AMO), la maîtrise des coûts hospitaliers devient un enjeu stratégique. L’objectif de cette recherche est d’analyser les apports, les obstacles et les leviers d’une gestion analytique des coûts dans un environnement hospitalier en transition. Pour ce faire, une méthodologie mixte a été mobilisée, combinant une analyse des coûts directs et indirects liés aux actes médicaux, et des entretiens semi-directifs menés auprès de professionnels de santé. Cette double approche permet de croiser les données financières avec les perceptions des acteurs hospitaliers. Les résultats quantitatifs révèlent un déséquilibre notable entre les coûts de production et les tarifs de remboursement de l’AMO, avec des pertes enregistrées sur plusieurs examens (notamment l’IRM et l’échographie). L’étude montre également que les coûts d’amortissement des équipements et des bâtiments pèsent significativement sur le budget du service. Les données qualitatives indiquent que la comptabilité analytique est encore peu connue des professionnels médicaux, majoritairement formés sans approche de gestion. Des freins importants subsistent, tels que l’absence de formation, la résistance au changement et le manque de coordination entre services. En conclusion, cette étude souligne l’importance de la comptabilité analytique comme levier de performance et de viabilité financière dans le secteur hospitalier. Elle plaide pour une diffusion plus large de cet outil dans les établissements publics de santé, à travers des formations ciblées, une modernisation des systèmes d’information, et une meilleure articulation entre les volets clinique, administratif et financier.
JEL Classification : I18, H51, M41, L32, D24
Type du papier : article empiriqu
Les Partenariats Publics-Privés (PPP) comme levier de développement des infrastructures : Revue de littérature
No full textIn a context characterized by the scarcity of public resources and the need to modernize infrastructure, Public-Private Partnerships have emerged as a strategic alternative that reconciles economic efficiency with the public interest. This study presents a theoretical and empirical literature review on PPPs in the infrastructure sector, drawing on key conceptual foundations as well as a set of case analyses at both international and Moroccan levels. It highlights, on the one hand, the contributions of PPPs in terms of financing, management, and infrastructure project performance, and on the other hand, the challenges related to contractual governance, risk allocation, and access inequalities. Through diverse examples, the study emphasizes that the success of PPPs largely depends on the quality of the institutional, legal, and organizational framework in which they are implemented. It thus offers a critical and structured perspective on the role PPPs can play in the sustainable development of infrastructure, with a particular focus on Morocco’s experience.
Classification JEL: H54
Paper type: Theoretical ResearchDans un contexte marqué par la rareté des ressources publiques et la nécessité de moderniser les infrastructures, les partenariats public-privé apparaissent comme une alternative stratégique permettant de concilier efficacité économique et intérêt général. Cette étude propose une revue de littérature intégrative (théorique et empirique) sur les PPP appliqués au secteur des infrastructures, en mobilisant les principaux fondements conceptuels ainsi qu’un corpus d’analyses de cas à l’échelle internationale et marocaine. Elle met en évidence, d’une part, les apports des PPP en termes de financement, de gestion et de performance des projets d’infrastructure, et d’autre part, les défis liés à la gouvernance contractuelle, à la répartition des risques et aux inégalités d’accès. À travers des exemples variés, notre revue de littérature souligne que la réussite des PPP dépend largement de la qualité du cadre institutionnel, juridique et organisationnel dans lequel ils s’inscrivent. Elle offre ainsi une lecture critique et structurée du rôle que peuvent jouer les PPP dans le développement durable des infrastructures, avec un focus particulier sur l’expérience du Maroc.
JEL Classification : H54
Type du papier : Recherche Théoriqu
Au-delà de la satisfaction : explorer l’engagement comme levier stratégique de performance organisationnelle dans les centres de langues au Maroc - Étude qualitative
No full textWhile satisfaction has long been used as a key relational indicator, it appears insufficient to capture the full complexity of customer relationships, particularly in the context of education. This study explores how language centers in Morocco can shift from a satisfaction-driven approach to a more engagement-oriented model in managing student relationships. A qualitative methodology was employed, through a focus group consisting of 12 professionals, guided by a semi-structured interview protocol and with data analyzed using ATLAS.ti software. Findings reveal that student engagement encompasses affective, cognitive, and behavioral dimensions and can be fostered through organizational and staff-driven practices. Moreover, the study highlights relational outcomes of engagement, such as loyalty and value co-creation. By shedding light on the dynamics of engagement within educational services, the study contributes to the academic literature and offers practical insights for institutions aiming to build deeper, more meaningful relationships with their students.
Classification JEL: M31
Paper type: Empirical ResearchAlors que la satisfaction est largement utilisée comme indicateur relationnel, elle semble insuffisante pour capter la richesse des relations avec les clients, notamment dans le secteur de l’éducation. Cette étude vise à explorer comment les centres de langues au Maroc peuvent passer d’une logique de satisfaction à une logique d’engagement dans la gestion des relations avec les étudiants. Une approche qualitative a été adoptée à travers un focus group regroupant 12 professionnels, conduit à l’aide d’un guide d’entretien semi-directif. Les résultats ont été analysés à l’aide du logiciel ATLAS.ti. L’analyse révèle que l’engagement se manifeste à travers des dimensions affectives, cognitives et comportementales, et qu’il peut être initié par des pratiques liées à l’organisation et aux personnels. Par ailleurs, l’étude met en évidence des résultats relationnels de l’engagement, notamment la fidélité et la co-création. L’étude enrichit la littérature sur l’engagement dans les services de l’éducation et offre aux praticiens des leviers concrets pour instaurer l’engagement avec les clients.
JEL Classification : M31
Type du papier : Recherche Empiriqu
Public Debt: Facilitator or barrier? A literature review of its impact on economic growth
No full textThe sharp rise of public debt over the past years has renewed the debate about its impact on economic growth. This article provides a review of the main theoretical and empirical perspectives, highlighting the Keynesian, classical and threshold-based approaches. While Keynesian studies emphasize the potential of public debt to stimulate growth when used to finance productive investments during downturns, classical view warns against the risks of excessive borrowing, including crowding out and fiscal instability. Threshold-based perspective, suggest a non-linear relationship, suggesting that debt supports growth at moderate levels but becomes harmful when certain limits are exceeded.
Empirical evidence from advances, emerging and low-income economies, including recent findings from Africa, the MENA region and Europe, shows that the impact of public debt on economic growth varies considerably, depending on internal and external factors such as institutional quality, fiscal policy frameworks and macroeconomic conditions. The often cited 90% debt-to-GDP ratio found by Reinhart and Rogoff, illustrates the importance of identifying critical levels at which debt starts impacting negatively growth. However, as the reviewed studies reveal, such thresholds are not universal and unique, their effects vary between countries, and depend on many factors. The findings suggest that public debt can support economic growth when managed prudently and used to finance productive investments, but can be harmful when mismanaged or accumulated.
Classification JEL: H63
Paper type: Theoretical ResearchThe sharp rise of public debt over the past years has renewed the debate about its impact on economic growth. This article provides a review of the main theoretical and empirical perspectives, highlighting the Keynesian, classical and threshold-based approaches. While Keynesian studies emphasize the potential of public debt to stimulate growth when used to finance productive investments during downturns, classical view warns against the risks of excessive borrowing, including crowding out and fiscal instability. Threshold-based perspective, suggest a non-linear relationship, suggesting that debt supports growth at moderate levels but becomes harmful when certain limits are exceeded.
Empirical evidence from advances, emerging and low-income economies, including recent findings from Africa, the MENA region and Europe, shows that the impact of public debt on economic growth varies considerably, depending on internal and external factors such as institutional quality, fiscal policy frameworks and macroeconomic conditions. The often cited 90% debt-to-GDP ratio found by Reinhart and Rogoff, illustrates the importance of identifying critical levels at which debt starts impacting negatively growth. However, as the reviewed studies reveal, such thresholds are not universal and unique, their effects vary between countries, and depend on many factors. The findings suggest that public debt can support economic growth when managed prudently and used to finance productive investments, but can be harmful when mismanaged or accumulated.
Classification JEL: H63
Paper type: Theoretical Researc
A conceptual framework for a symbiotic integration of generative AI in post-secondary technical and vocational education and training (TVET): Bridging pedagogy, technology, and ethics
No full textGenerative Artificial Intelligence (GenAI) is poised to reshape Post-Secondary Technical and Vocational Education and Training (TVET), a sector critical for aligning formal education with industry demands. While the potential of GenAI is widely discussed, the literature lacks a holistic framework to guide its strategic and ethically sound integration. This paper addresses this gap by synthesizing existing research to develop a novel conceptual model for the symbiotic integration of GenAI in TVET.
This study employs an integrative literature review methodology. A purposive selection of recent, peer-reviewed literature (post-2020) was analyzed to synthesize key opportunities, such as hyper-personalized learning and immersive training, alongside significant systemic barriers, including infrastructural constraints, AI literacy gaps, and ethical risks. These insights were then structured into a multi-layered conceptual framework.
The review identifies three core domains of GenAI's impact: the evolution of pedagogy from standardization to personalization, the enhancement of learner engagement, and the reconceptualization of skills assessment. To navigate the complexities of implementation, the paper proposes the «Integrated Symbiotic Model». This model reframes GenAI integration as a collaborative «teacher-machine-student» ecosystem, structured across four interdependent layers: (1) foundational enablers (infrastructure, policy, AI literacy), (2) the core triad of actors (learner, educator, AI), (3) core pedagogical processes, and (4) the central objective of enhanced workforce readiness.
The primary contribution of this paper is the « Integrated Symbiotic Model », a novel framework designed to guide institutional leaders and educators in the strategic and ethically-grounded integration of GenAI. It moves beyond traditional technology adoption models to offer a pedagogically-focused, systemic roadmap for transforming TVET in the age of AI.
Classification JEL: O33, Q55, A20
Paper type: Theoretical ResearchGenerative Artificial Intelligence (GenAI) is poised to reshape Post-Secondary Technical and Vocational Education and Training (TVET), a sector critical for aligning formal education with industry demands. While the potential of GenAI is widely discussed, the literature lacks a holistic framework to guide its strategic and ethically sound integration. This paper addresses this gap by synthesizing existing research to develop a novel conceptual model for the symbiotic integration of GenAI in TVET.
This study employs an integrative literature review methodology. A purposive selection of recent, peer-reviewed literature (post-2020) was analyzed to synthesize key opportunities, such as hyper-personalized learning and immersive training, alongside significant systemic barriers, including infrastructural constraints, AI literacy gaps, and ethical risks. These insights were then structured into a multi-layered conceptual framework.
The review identifies three core domains of GenAI's impact: the evolution of pedagogy from standardization to personalization, the enhancement of learner engagement, and the reconceptualization of skills assessment. To navigate the complexities of implementation, the paper proposes the «Integrated Symbiotic Model». This model reframes GenAI integration as a collaborative «teacher-machine-student» ecosystem, structured across four interdependent layers: (1) foundational enablers (infrastructure, policy, AI literacy), (2) the core triad of actors (learner, educator, AI), (3) core pedagogical processes, and (4) the central objective of enhanced workforce readiness.
The primary contribution of this paper is the « Integrated Symbiotic Model », a novel framework designed to guide institutional leaders and educators in the strategic and ethically-grounded integration of GenAI. It moves beyond traditional technology adoption models to offer a pedagogically-focused, systemic roadmap for transforming TVET in the age of AI.
Classification JEL: O33, Q55, A20
Paper type: Theoretical Researc
L’intelligence artificielle et son impact sur l'engagement des consommateurs
No full textIn a constantly evolving market, where competition among companies is intense, the adoption of artificial intelligence has become an essential requirement to ensure the sustainability of any business. To illustrate research in this field, we based our study on the Technology Acceptance Model (TAM) and the Social Influence Theory as the theoretical foundation of our article. These frameworks demonstrate how technologies such as virtual reality, augmented reality, and chatbots enhance interactions with consumers. Such technologies increase both emotional and cognitive engagement, thereby promoting purchase intentions and brand loyalty. Based on a sample of 108 respondents and using a Partial Least Squares Structural Equation Modeling (PLS-SEM) approach, the study analyzes the mediating role of satisfaction and experience in the relationship between AI and engagement. The analyses reveal a significant and positive influence of AI on satisfaction and engagement. The study also highlights the methodological improvement achieved after removing the "Experience" variable, which showed low reliability. This removal strengthened the explanatory power of the model.
Classification JEL : M31
Paper type: Empirical ResearchDans un marché en perpétuelle mutation, où la concurrence entre les entreprises est intense, l'adoption de l'intelligence artificielle est désormais une exigence incontournable pour assurer la pérennité de toute activité. Pour illustrer les recherches dans ce domaine, nous nous sommes basés sur le modèle d'acceptation technologique (TAM) et la théorie de l'influence sociale comme soubassement théorique de notre article. Dans les contextes étudiés, les technologies d’IA (chatbots, AR/VR) favorisent l’engagement cognitif (attention, traitement) et affectif (intérêt, plaisir), ce qui renforce l’intention d’achat et la fidélité. Sur la base d’un échantillon de 108 répondants, et en mobilisant une approche de modélisation des équations structurelles par moindres carrés partiels (PLS-SEM), la recherche analyse le rôle médiateur de la satisfaction et de l’expérience dans la relation entre l'IA et l'engagement. Les analyses révèlent une influence significative et positive de l'IA sur la satisfaction et l’engagement. L'étude met en avant l'amélioration méthodologique obtenue après la suppression de la variable "Expérience", qui affichait une faible fiabilité. Cette suppression a renforcé la puissance explicative du modèle.
JEL Classification : M31
Type du papier : Recherche empiriqu
L’éclairage public à Agadir : de l’évolution historique à son rôle dans la construction de la ville intelligente
No full textAgadir, inspired by Casablanca and Marrakech, is modernizing its lighting with smart lamp posts to reduce its carbon footprint and improve quality of life. The article examines the evolution of public lighting within the framework of the transformation into a smart city, driven by goals of sustainability, energy efficiency, and safety. This process faces challenges such as data protection and social inclusion.
The methodology is based on a case study in Agadir, using a sample of 100 citizens to assess their expectations compared to the forecasts of decision-makers. The results reveal a notable gap: 56% of citizens report an improvement in quality of life, but only 7% perceive better security. Ongoing projects show a 71% reduction in energy costs and a 20% decrease in light pollution.
In summary, the article emphasizes the importance of a collaborative approach to maximize the benefits of smart lighting, while also calling for particular attention to accessibility and the effectiveness of systems in building a sustainable and resilient city.
Classification JEL : O32
Paper type : Theoretical ResearchAgadir, inspirée par Casablanca et Marrakech, modernise son éclairage avec des lampadaires intelligents pour réduire son empreinte carbone et améliorer la qualité de vie. Cet article examine l'évolution de l'éclairage public dans le cadre de la transformation vers une ville intelligente, motivée par des objectifs de durabilité, d'efficacité énergétique et de sécurité, tout en faisant face à des défis tels que la protection des données et l'inclusion sociale.
La méthodologie repose sur une étude de cas à Agadir, utilisant un échantillon non probabiliste de 100 citoyens pour évaluer leurs attentes par rapport aux prévisions des décideurs. Les résultats montrent un écart notable : 56 % des citoyens constatent une amélioration de la qualité de vie, mais seulement 7 % perçoivent une meilleure sécurité. Les projets en cours indiquent une réduction des coûts énergétiques de 71 % et une diminution de la pollution lumineuse de 20 %.
L'article souligne l'importance d'une approche collaborative pour maximiser les bénéfices de l'éclairage intelligent, en insistant sur l'accessibilité et l'efficacité des systèmes. Le cadre théorique, axé sur la durabilité et l'inclusion sociale, sert de fondement pour interpréter les résultats empiriques. La réduction des coûts et de la pollution corroborent les objectifs de durabilité, tandis que l'écart entre perceptions citoyennes et prévisions des décideurs révèle la nécessité d'améliorer l'inclusion sociale. Ces résultats valident les hypothèses du cadre théorique et mettent en lumière des domaines nécessitant davantage d'attention pour une transformation urbaine efficace et inclusive.
JEL Classification : O32
Type du papier : Recherche Théoriqu