Journal of Widya Mataram University
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Peran kepuasan terhadap minat beli ulang dengan word-of-mouth sebagai mediator ada pelanggan Kopi Tuku di Jabodetabek
Get PDFKopi Tuku is one of the modern café brands, specifically because it’s included in the Contemporary Coffee which uses Indonesian local coffee beans. The existence of Kopi Tuku makes researchist eager to know and analyze its customers behaviors specially in Jabodetabek area. This research aims to see the effect of customer satisfaction on repurchase intention with word-of-mouth as the intervening variable. This is a quantitative research with purposive sampling method to obtain the respondents. The research data was taken using g-form questionare which was processed and tested using Structural Equation Model analysis using AMOS 21 software. The population for this research is Kopi Tuku customers in Jabodetabek area with 214 respondents as its samples. After researchist conducting the hypothesis testing, the result are(1) Satisfaction has a positive and significant effect on Repurchase Intention, (2) Satisfaction has positive and significant effect on Word-of-Mouth, (3) Word-of-Mouth has no significant effect on Repurchase Intention and (4) Satisfaction has a positive and significant effect on Repurchase Intention with Word-of-Mouth as a mediating variable. This research also put the company’s policy regarding green policy as an indicator that reflects customer satisfactio
Indonesia's Position As Mediating State In Handling The Conflict Russia-Ukraine Conflict Based On The Concept Of Responsibility To Protect (R2P)
Get PDFRussia-Ukraine Conflict in the Perspective of International Law” Indonesia's current position is an active mediator so that it must strive non-formally and formally. Indonesia is the president of the G20 which has a strong role because this conflict has an impact on the economy. What Indonesia is doing is referring to the pursuit of peace, m to build international stability. The type of research used by the author is normative research. Normative research is a type of legal research derived from scientific research procedures in order to find the truth based on legal objectives from the normative side. “Responsibility to Protect” is a principle in international relations that aims to prevent genocide, war crimes, ethnic cleansing and crimes against humanity. State action in carrying out humanitarian interventions is often based on the reason that there has been an extraordinary humanitarian tragedy that can threaten international peace and security as the goal of the United Nations
The Importance of Trade Unions / Labor Unions in Companies
Get PDFAn employment relationship occurs if there are elements of orders, wages, work carried out between the employer and the worker/laborer. Once there is an employment relationship, workers/laborers have the right to establish a workers/labor union within the Company. After workers/laborers have a trade union/labor union organization in the company, the worker/labor union has rights that must be accepted by the company in order to achieve dynamic work relations within the company. The rights of workers/labor unions that must be accepted after being established in a company are; represent workers/laborers to negotiate with employers, make collective work agreements, fight for share ownership for workers/laborers in the company and fight for the rights of every worker/laborer as regulated in labor legislation. Employers should not be arbitrary in providing every right to workers/laborers in the company because the rights of every worker have been regulated in legislation, for example regarding the Regency Minimum Wage (UMK) which has been regulated by the Governor's Regulation. Every company must comply with it to pay wages for its employees according to the UMK. . UMK is a safety net for workers to earn wages in order to achieve peace of mind at work. Even though wages are determined every year, if employers want to pay above the minimum wage, it is also permissible because workers/laborers are company assets that need to be looked after in order to make the production process more productive. But sometimes entrepreneurs underestimate workers/laborers because there are many workers out there who are unemployed, so between support and demand, supply and demand are not balanced, the bargaining position of workers/laborers is very low. So, to protect workers/laborers, it is absolutely necessary to have a workers/labor union in the company to act as a representative in every industrial relationship with the employer. One of the roles of trade unions is to represent workers/laborers when facing employers' lawsuits, whether regarding employment disputes or other disputes. One of the dispute claims that is submitted must be carried out by bipartite efforts first between the worker/laborer and the employer after which mediation is carried out by the department that handles employment issues
Program Penyuluhan Hukum Tentang Permasalahan Hukum Waris di Indonesia
Get PDFKegiatan Pengabdian Masyarakat ini bertujuan untuk memberikan pemahaman kepada masyarakat tentang arti penting hukum waris di Indonesia khususnya bagi ibu-ibu PKK RT. 037, Kelurahan Tahunan, Kecematan Umbulharjo, Yogyakarta. Seiring dengan perkembangan waktu semakin banyak kasus-kasus hukum waris yang terjadi di masyarakat akibat tidak pahamnya masyarakat tentang hukum waris di Indonesia, sehingga menimbulkan sengketa waris bahkan sengketa tersebut terjadi antar ahli waris. Dengan pengabdian masyarakat ini diharapkan banyak masyarakat yang mengerti serta memahami hukum waris di Indonesia sehingga persoalan-persoalan hukum waris di Indonesia dapat diminimalisir. Pelaksanaan kegiatan pengabdian masyarakat ini dilakukan melalui metode ceramah, diskusi, dan evaluasi. Kesimpulan akhir dari pengabdian masyarakat ini adalah masyarakat khususnya ibu-ibu PKK RT.037 Kelurahan Tahunan, Kecamatan Umbulharjo semakin mengerti serta memahami tentang hukum waris baik hukum Waris Islam, hukum Waris Adat serta Hukum Waris KUH Perdata dan diharapkan kegiatan pengabdian seperti dapat dapat di selenggarakan secara berkelanjutan
Analysis of company performance measurement using the balanced scorecard method and analytical hierarchy process (AHP) at PT XYZ
Get PDFPT XYZ is a private company engaged in freight forwarding services in Surabaya - Waingapu. In its journey, the company experienced many challenges, which continuously improved its performance management, starting from financial issues, customers, internal business processes, and learning and growth. This study aims to determine the level of company performance and provide recommendations for improvements to the Key Performance Indicator below the target. The method used is the Balanced Scorecard (BSC) supported by the Analytical Hierarchy Process (AHP). The study results show that PT XYZ's company performance score in 2020 produced a score weight of 2.88 which is included in the good category. In contrast, in 2021, the company's performance made a weighted score of 2.78 which is included in the good category, and 2022, the company's performance had a weighted score of 2.26 which is included in the sufficient category. Internal Business Processes are the focus of improvement because the achievement score still needs to catch up to the target to improve PT XYZ's performance
Analisis Budidaya dan Pascapanen Melon Hidroponik di Akaruku Hydro Farm Berbasis Greenhouse
Get PDFHydroponic farming is increasingly popular as a modern, efficient, environmentally friendly, and sustainable agricultural solution, including in the cultivation of horticultural commodities such as melon (Cucumis melo L.). This study aims to analyze the stages of melon cultivation and post-harvest applied at Akaruku Hydro Farm, an agribusiness that develops a closed greenhouse hydroponic system in Cisauk District, Tangerang Regency, Banten. This study uses a qualitative descriptive method, with data collection techniques in the form of field observations and direct interviews with managers. The results of the study indicate that melon cultivation is carried out through the stages of sowing, planting, intensive care (embroidery, fertilization, pruning, pollination), harvesting when the fruit reaches optimal ripeness, and post-harvest which includes sorting, grading, packaging, labeling, and direct distribution to consumers. The application of modern agricultural technology in this practice not only produces high-quality commodities, but also makes a real contribution to food security and improving the local econom
Collaborative Governance in Strengthening And Developing Umkm In The City Of Surakarta
Get PDFStrengthening and developing MSMEs is a priority for the Surakarta City Industrial SME Cooperative Service. The growth of MSMEs in the City of Surakarta has been positive in the last three years. In 2022, there will be 11,157 micro, small and medium enterprises (MSMEs) in the area. Data from the previous year, 2021, only saw 3,635 MSMEs. Collaboration is essential to create competitive MSMEs. This research aims to explain the strategy of the Industrial SME Cooperative Service in collaborating to advance MSMEs. Collaborative Governance Research Results, De Seve (2007:50) are as follows: Network Structure, the type of collaboration structure applied is Self Governance. Commitment to a common purpose has a different goal than in theory. Trust among the participants, that is, there is trust between stakeholders seen from the running of the collaborative program. Governance, Boundaries, and exclusivity have been fulfilled. Rules have yet to be fulfilled, while self-determination and network management have yet to be implemented firmly. Access to authority, there is a legal basis for implementing the MSME Strengthening and Development program. Distributive Accountability, there are procedures for implementing activities in the form of SOPs made by the Industrial SME Cooperative Service. Information Sharing is shared on MSME activities through the MSME Association WA Group, the Department's Instagram account, and the Industrial SME Cooperative Service website so that MSMEs can easily access it. Access to Resources, three resources have been met, namely human resources, budget and infrastructure.
Keywords: Collaborative Governance; Development and Strengthening of MSMEs; Role of the Industrial SME Cooperative Servic
Pemberdayaan Buruh Migran Indonesia (BMI) di Singapura: Penyusunan Panduan Kehidupan Berbangsa dan Bernegara
Get PDFIt is known that the number of BMI in Singapore in 2020 was 88 thousand people, including those from Ponorogo. On the other hand, the population in Singapore consists of various ethnicities and religions. Of course this also has an influence on religious life. The aim of community service with Madani Intitut Singapore is to prepare guidelines for national and state life for BMI in Singapore, especially in worship. The implementation method used in this service is in the form of collaboration with Madani Intitut by carrying out various activities, including: hearings, counseling and hearings. The results of this collaborative service, apart from obtaining an MoU with Madani Intitut Singapore, are also the preparation of practical guidelines for national and state life for Indonesian female workers in Singapore, especially in worship for Indonesian female workers in Singapore. The conclusion from the activity is that Singapore is a country that upholds pluralism, meritocracy and the supremacy of law. The key is that all agreements are stated in the employment agreement, including in worship. Then the state will guarantee the rights of the community, including BSI in Singapore, to worship
Perancangan Ulang Desain Kursi Roda Untuk Penderita Stroke Dengan Menggunakan Metode Kano
Get PDFData di Indonesia memperlihatkan bahwa penyakit stroke menjadi salah satu faktor kematian terbanyak ketiga dengan angka kematian sebanyak 138.268 jiwa atau 9,7% dari total kematian. Stroke merupakan kelainan pada fungsional tubuh yang terjadi secara mendadak disebabkan oleh adanya gangguan vaskular dalam kekurangan oksigen terhadap otak yang berlangsung lebih dari satu hari, sehingga dengan itu hal ini mengakibatkan adanya kerusakan sistem pada jaringan otak. Kursi roda merupakan alat bantu yang kerap banyak digunakan oleh penderita stroke dalam melakukan aktivitas kegiatan sehari-harinya. Akan tetapi kursi roda pada umumnya belum efektif dalam memenuhi mobilitas yang dibutuhkan penderita stroke. Penulis melakukan penelitian dalam membuat perancangan ulang terhadap perbaikan kursi roda yang dapat disesuaikan dengan kebutuhan penderita stroke. Penelitian ini dilakukan dengan menggunakan metode kano untuk mengetahui urgensi masing-masing atribut berdasarkan voice of customer yang telah diperoleh sebelumnya. Hasil penelitian diperoleh bahwa atribut kebutuhan kursi roda yang dibutuhkan penderita stroke diantaranya yaitu adanya sistem multifungsi pada kursi roda, memiliki double rem, kursi roda yang dapat dilipat, massa kursi roda yang ringan, bantalan yang nyaman, kerangka yang kuat dan alas ban yang kasar. Sehingga ketujuh atribut tersebut dapat dijadikan landasan perancangan ulang kursi roda bagi penderita stroke
Analisis Postur Kerja Berdasarkan Metode Owas Dan Nordic Body Map Pada Pekerja Bongkar Muat Barang Di Pasar Klaten
Get PDFPenelitian ini bertujuan untuk mengidentifikasi besarnya tingkat resiko pekerjaan bongkar muat barang dan bagian tubuh yang paling dominan dirasakan rasa sakit oleh pekerja, mengetahui besarnya action limit dan mengetahui saran pebaikan untuk pekerjaan bongkar muat barang di pasar darurat 3 lantai Kabupaten Klaten. Hal ini dikarenakan pasar mansih menganut sistem tradisional, pekerja memiliki peran dominan dalam penanganan barang secara manual untuk pelayanan terhadap konsumen, penanganan barang tersebut dilakukan setiap hari dan secara terus menerus, maka sudah seharusnya dilakukan analisis dan evaluasi yang mengacu pada postur kerja untuk menjamin pekerja dari risiko cidera otot pada tulang belakang. Penelitian ini merupakan identifikasi pada 10 orang pekerja dengan menggunakan metode OWAS dapat diketahui tingkat resiko dan penentuan saran perbaikan, dengan metode Nordic Body Map untuk mengetahui bagian tubuh yang dominan dirasakan rasa sakit, dan action limit untuk mengetahui batasan berat beban yang dapat diangkut secara manual. Hasil penentuan skor OWAS dari pekerjaan bongkar muat barang yang berkativitas mengangkut menunjukkan kategori postur. Besar resiko pekerjaan bongkar muat barang yang berkativitas mengangkut adalah kategori 4 dan tubuh yang paling dominan dirasakan Pinggang, Bokong, Paha kiri, Paha kanan, Bahu kanan, Lutut kiri, Lutut kanan, Betis kiri, Betis kanan, nilai action limit (AL) 219,65 N dibandingkan dengan nilai Maximum Pressible Limit (MPL) sebesar 6.589,63 N dan FCL5/S1 sebesar 5.230,15 N maka dikategorikan berbahaya. Guna mengurangi cidera musculoskeletal memberikan edukasi kepada pekerja pentingnya postur kerja dan memfasilitasi pekerja diusulkan dengan alat bantu berupa Troli