JESS (Journal of Education on Social Science)
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Evaluasi Aplikasi Depok Single Window (DSW) dalam Mendukung Konsep Smart City di Dinas Komunikasi dan Informatika Kota Depok
The Depok Single Window (DSW) application is a media portal in the form of e-Government which was initiated by the Depok City Communication and Information Department to make it easier for people to get services and can also support the smart city concept. The background to this research is that many people in Depok City are not aware of the existence of the Depok Single Window (DSW) application, and there are still several services provided by each OPD that have not been integrated, as well as many complaints from the public. There was a decrease in the level of use of the Depok Single Window (DSW) application. The purpose of this research is to determine the evaluation of the Depok Single Window (DSW) application in supporting the Smart City Concept in the Depok City Communication and Information Department. The method used is a descriptive qualitative method by conducting interviews, observation and documentation. There are 6 (six) dimensions consisting of effectiveness, efficiency, adequacy, alignment, responsiveness and accuracy. The data source used is primary data obtained directly from informants and observations. Secondary data comes from existing data from the Depok City Communication and Information Office as well as documents. The results of the research show that the evaluation of the Depok Single Window (DSW) application has been carried out sufficiently to support the smart city concept in the Depok City Communication and Information Department, which is a form of smart government. However, implementation is still not optimal. There are still quite a lot of people in Depok City who don't know about it and there are still several obstacles experienced by people in using it. It was concluded that the evaluation of the Depok Single Window (DSW) application had been carried out but had not been carried out optimally
Teknik Komunikasi Persuasif Pimpinan Pondok Pesantren Darul Arafah Raya dalam Mengoptimalkan Citra Positif di Kalangan Masyarakat Sumatera Utara
This study aims to determine how the persuasive communication techniques of Darul Arafah Islamic boarding school in optimizing a positive image among the people of North Sumatra. This research uses descriptive qualitative techniques using data collection methods by means of semistructured interviews, observation and documentation. Data analysis using analysis techniques with four processes, namely data collection, data reduction, data dispalay and data verification. Then tested the validity of the data using data validity techniques in the form of tringulation of sources, techniques and time. The results of the research on persuasive communication techniques on the part of the Darularafah Islamic boarding school introduce this pesantren by inviting and determining marketing strategies in attracting public interest, namely with activities that are useful and in accordance with the needs of the local community such as holding bazaars, etc. and the pesantren also conducts social activities such as, gotong royong, mass circumcision, recitation, celebrating the independence day of the Indonesian republic, celebrating Islamic days (isrami'raj, one muharram, etc.) to attract the public by uploading positive content by spreading information that darularafah does not teach religious knowledge only but general knowledge as well. So that its alumni can continue their studies to general universities (USU, UI, UGM, IPB, UNIMED, UNPAD, etc.) of course to religious universities (IAIN Indonesia, Al Azhar / Egypt, Univ. Madinah/Saudi Arabi
Pengaruh Program Keluarga Harapan terhadap Kesejahteraan Masyarakat di Kecamatan Kubung Kabupaten Solok
Poverty and the level of social welfare are often problems that are often faced by every country. Various efforts, both in the form of programs and policies, have been made by the government to overcome this problem. In Indonesia, one of the efforts to overcome this problem is to issue a Family of Hope (PKH) policy and program. So the purpose of this article is to discuss the effect of the family hope program on people's welfare. This research uses quantitative methods with associative quantitative types. Data collection was carried out using a Likert scale questionnaire supported by a documentation study. Using the Simple Random Sampling technique and the Yamane formula, a sample of 61 respondents was determined. Regression analysis is used to analyze field data that has previously been tested with classical assumptions. The results showed that the Family Hope Program (PKH) positively and significantly affects the welfare of the people in Kubung District, Solok Regency, with an influence contribution of 0.315 or 31.5%
Pelestarian Seni Tradisional Randai dalam Arus Globalisasi: Refleksi Pengalaman Pengabdian Masyarakat di Kenagarian Padang Laweh Malalo, Tanah Datar
This article was a reflection from experiences of Community Service program among younger generation in Padang Laweh Malalo Village at Tanah Datar Regency. This program was intended to increase the understanding, awareness, and skills the younger generation to the importance of preserving the traditional arts of randai as one of the cultural heritages and at the same time the potential and tourist attraction that has been neglected all this time. This program was inspired by various conditions that indicated the lack of interest, awareness, and skills of the younger generation in preserving this randai art, while on the other hand traditional randai art could be used as an attraction and is a potential for cultural tourism that can be packaged and adapted to the current context. On the other side, the preservation of traditional art like Randai in the face of massive globalization required a comprehensive and multi-faceted approach. This approach included efforts such as documentation, education, partnerships, adaptation, youth engagement, and policy development. Based on this phenomena, various coaching, training and management programs had been done to improve the abilities and skills of the partner groups, especially the youth group who were members of the "Sanggar Seni Salapan Suku" group at Kenagarian Padang Laweh Malalo Tanah Datar, both in terms of knowledge and skills, in order to increase the professionalism of youth groups and it is hope that they could become pioneers and motivators for other youth generations in the development of traditional randai arts
Peran Konseling Islam dalam Menanamkan Moderasi Beragama di Kantor Urusan Agama Kecamatan Medan Perjuangan
This study aims to determine the role of Islamic counseling in instilling religious moderation in the Medan Perjuangan District Office of Religious Affairs. This research is a type of field research (field study). The method used is qualitative. Data collection was carried out by interview, observation, and documentation methods. The subject of this research is the Islamic Extension Officer of the Medan Perjuangan District Office. The collected data were then analyzed using Miles and Hubberman's theory which included data reduction, data presentation, and drawing conclusions. The results of the study show that 1. Religious educators play an important role in helping people understand and instill religious values and religious moderation through the study of religious knowledge and understanding and by continuing to provide religious advice to help people understand religious moderation through scientific research, understanding religion, sustainable religious development, teaching moral principles and upholding humanity by applying the principles of justice, balance and tolerance. 2. Islamic counseling has a role as a service and facility in providing assistance to the community to provide an understanding of religion and religious moderation, with individual counseling in solving problems. 3. In the form of joint sports activities, joint karaoke and carrying out social activities in the form of mutual cooperation activities, socialization and seminars in the form of discussion forums where discussions with institutions
Perspektif Realisme tentang Kepentingan Nasional Rusia dalam Menyerang Ukraina
Conflict is unavoidable. Regardless of the nature of the conflict, war is the last alternative when the peace effort has failed to take. Russia's attack on Ukraine is the last stage in resolving the conflict due to the failure of peace negotiations between the two sides. This study aims to analyze the national interest of Russia in invading Ukraine through the perspective of realism. The method used in this research is a descriptive method with a qualitative approach. The data collection technique is secondary data through documentation or literature study. In this case, the researcher conducted previous research with the research topic studied from scientific articles in libraries and cyberspace. This study's results indicate an iceberg phenomenon in Russia's national interest in invading Ukrainian territory. Western expansion into the territory of Ukraine has created a security dilemma for Russia, so the war is used as momentum for Russia to achieve its national interests. Through the war, Russia played zero-sum to achieve its national interests, as a balance of power from Western powers, power expansion into the territory of Ukraine, and the power struggle. The armed conflict between the two countries is a challenge that must face by countries around the world, including Indonesia. In response to it, Indonesia used an independent-active principle based on Indonesia's national interests
Implikasi Penerapan Good Governance terhadap Pembangunan Berkelanjutan di Bangladesh
Good governance has an important role in sustainable development in Bangladesh. As a developing country, Bangladesh faces a range of economic, political, social challenges and has placed significant hope in good governance to achieve sustainable development and address development-related issues. Since gaining independence in 1971, the development process in Bangladesh has faced challenges. Bangladesh has initiated the adoption of principles of good governance to improve its poor economic, political, and social conditions and to realize sustainable development. This study aims to analyze the implications of implementing good governance on sustainable development in Bangladesh. This is a qualitative research used the literature review analysis. The study used the concept of good governance and sustainable development from the UNDP which states that good governance is a crucial prerequisite for achieving sustainable development. The findings of this study indicate that the implementation of good governance in Bangladesh is primarily influenced by external pressures. The implications of implementing good governance in Bangladesh have not been fully maximized, especially concerning principles such as participation, transparency, the rule of law, justice, and accountability
Pengaruh Profesionalisme, Komitmen dan Kinerja Pegawai Terhadap Kepuasan Masyarakat pada Kementerian Agraria dan Tata Ruang (ATR/BPN) Kota Padang
This research was motivated by the lack of optimal community satisfaction in the Ministry of Agrarian and Spatial Planning (ATR / BPN) of Padang City. This study aims to analyze: 1) the effect of professionalism on community satisfaction; 2) the effect of commitment on the quality of community satisfaction; 3) the effect of employee performance on community satisfaction; 4) the simultaneous influence of professionalism, commitment and employee performance on community satisfaction in the Ministry of Agrarian and Spatial Planning (ATR / BPN) of Padang City. In this study, the population is the entire Padang City Community who have received services at the Office of the Ministry of Agrarian and City Spatial Planning (ATR / BPN) of Padang City. From the calculation of the Slovin formula above, the number of samples obtained from the calculation results above is 131 samples. Data collection is carried out by survey method with questionnaire. The data analysis techniques used in this study are descriptive and quantitative analysis. The data collected are primary and secondary data that can be classified as independent variables and dependent variables. Hypothesis testing in this study used multiple linear regression tests.
The results showed that (1) Professionalism has a positive and significant effect on community satisfaction in the Ministry of Agrarian and Spatial Planning (ATR / BPN) of Padang City. (2) Commitment has a positive and significant effect on community satisfaction in the Ministry of Agrarian and Spatial Planning (ATR / BPN) of Padang City. (3) Employee performance has a positive and significant effect on community satisfaction in the Ministry of Agrarian and Spatial Planning (ATR / BPN) of Padang City. (4) Professionalism, commitment and employee performance have a positive and significant effect on community satisfaction in the Ministry of Agrarian and Spatial Planning (ATR / BPN) of Padang City.
Keywords: Professionalism, Commitment, Employee Performance, Community Satisfactio
Profesionalisme dan Ketepatan Waktu dalam Manajemen Pelayanan Publik
In Public sector management, public service has the main goal to realize good service by equity theory. At this time, equity theory is considered relevant because it can describe the relationship between customer perceptions of the distribution of human resources (employees). This employee’s perceptions was demanded that the employees must exhibit their capability which representation through professionalism and timeliness of employees. The novelty of this research is responsiveness as an intervening variable to increase public service. The ability of the employee to solve customer problems also to be customer assessment of service quality, especially in terms of responsiveness. In-depth, good service describe an employee’s timeliness in responding to customer needs, which one aspect to realize customer satisfaction. The objective of this research is to prove the implementation of professionalism and timeliness in increasing customer satisfaction through responsiveness as an intervening variable. This research used a quantitative method with a survey strategy. The research is located at the Class II Immigration office of Agam, West Sumatera. Data was collected using a valid and reliable questionnaire. Then, Data was analyzed using path analysis. The result of the research explains that there are influences of professionalism and timeliness as direct and indirect toward customer satisfaction
The Improvement of Employee Performance by Public Service Management of Hospital in Bukittinggi City
Employee performance is a key factor in organisations and is still a serious concern today, as it is directly related to the success of the organisation. Employee performance must be responsible and professional, which is achieved by carrying out tasks seriously, providing services quickly, easily and cost-effectively and treating every customer fairly. One factor that is still little known but has a very strong influence on performance is Public Service Management (PSM). PSM is assumed to be a factor influencing performance because this theory states that employee behaviour is influenced by the socio-historical context, motivation and characteristics of the employees themselves and is not solely the result of job requirements. The behavioural factor of job satisfaction is assumed to be the bridge between PSM and employee performance. In general, this study aims to prove the existence of linkages between the dimensions described above. Specifically, this study determines the direct effect of PSM on employee performance and the indirect effect of the two dimensions through the behavioural dimensions of innovation and job satisfaction. This research was conducted using a quantitative approach for one year. The research data were collected through a questionnaire that had been validated and reliable beforehand. Data collection was carried out on research samples drawn by total sampling technique. The collected data will be analysed using SEM. The results of the study state that there is an indirect and indirect effect of PSM variables on performanc