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Why would consumers risk taking purchase recommendations from voice assistants?
International audiencePurpose This study aims to identify and explore different risk typologies associated with consumer acceptance of purchase recommendations from voice assistants (VAs). Design/methodology/approach Drawing on components of perceived risk, consumer trust theory, and consumption value theory, a research model was proposed and tested using structural equation modeling (SEM) with data from 482 voice shoppers. Findings The results reveal that, unlike risks associated with physical harm, privacy breaches, and security threats, a variety of other concerns—including financial, psychological, social, performance-related risks, time loss, and the overall perceived risks—significantly influence consumers' willingness to accept VAs purchase recommendations. The effect is mediated by trust in VA purchase recommendations and their perceived value. Different types of risk affect various consumption values, with functional value being the most influential. The model explains 58.6% of the variance in purchase recommendation acceptance and significantly elucidates the variance in all consumption values. Originality/value This study contributes crucial knowledge to understanding consumer decision-making processes as they increasingly leverage AI-powered voice-based dialogue platforms for online purchasing. It emphasizes recognizing diverse risk typologies associated with VA purchase recommendations and their impact on consumer purchase behavior. The findings offer insights for marketing managers seeking to navigate the challenges posed by consumers' perceived risks while leveraging VAs as an integral component of modern shopping environments
Connecting art, maintenance, and motherhood: How Ukeles's maintenance art shapes understandings of maintenance
International audienceThis paper proposes an alternative feminist understanding of maintenance by investigating the artistic practices and lived experiences of feminist artist Mierle Laderman Ukeles (b. 1939). Our main theoretical and empirical focus lies on maintenance, and we show how art and motherhood as productive connection points proffer different ways of perceiving, understanding, and practicing maintenance. By contextualizing our case within the historical backdrop of New York between the late 1960s and 1980s, we demonstrate how Ukeles's maintenance art proposes novel ways of perceiving the value of maintenance, from the maintenance performed by mothers to considerations of the broader societal implications of maintenance. Such alternative political understanding aligns with critiques of postfeminist societal discourse. We contend that Ukeles's art inspires a political shift in our thinking about maintenance, where maintenance is valued not solely for its indispensable and utilitarian attributes but also it's relational, emotional, and embodied qualities. This nuanced understanding requests visibility for maintenance and foregrounds "more-than-I," agency, and continuity of life, thereby acknowledging the inherent value of the political dimensions of maintenance.</div
How does the heterogeneity of institutional investors influence corporate tax avoidance? The moderating role of family ownership
International audienceThis study provides new insights into the relationship between the heterogeneity of institutional investors (IIs) and corporate tax avoidance (CTA). It also investigates whether family ownership moderates this relationship.Based on a sample of 200 French-listed firms from 2008 to 2017, we use the generalized method of moment (GMM) estimator proposed by Arellano and Bover (1995) and developed by Blundell and Bond (1998) to address endogeneity and omitted variable concerns.The results show that passive IIs are associated with an increase in the level of tax avoidance. However, active ones significantly decrease the levels of tax avoidance practices. Moreover, we show that institutional activism is not sufficient to control managerial actions, particularly in the context of controlled family businesses. The results suggest that families may expropriate the rights of minority shareholders through a controlling coalition with passive IIs.This study has several practical implications. First, the results are useful for policymakers who should constrain passive IIs to provide only one service (asset management). Second, this study may sensitize family owners to the need to cooperate with active IIs that are effective in monitoring the firm. In particular, families should be willing to sacrifice some of their socioemotional wealth to promote a balanced ownership structure, which is important for responsible and effective corporate governance.This paper extends previous research by investigating the heterogeneity of IIs in terms of horizon, ownership and control. In addition, this paper sheds a new light on how family firms behave regarding tax avoidance practices in the presence of active and passive IIs
Cultural factors and low‐salt consumption: A mixed methods approach
International audienceBecause bread consumption significantly contributes to salt intake and health risk, the acceptance of low‐salt reformulations has mainly been examined from an organoleptic perspective. However, the influence of cultural patterns has largely been neglected; working in the French context, our study aimed to fill this gap by considering the conflicts between health and cultural norms associated with bread, a totem food . We adopted a sequential and mixed (qualitative and quantitative) research approach based on interviews to grasp the cultural representations associated with bread and to sodium‐reduction strategy and based on a quantitative survey at worksite canteens that combined the overall sensory appreciation of a reformulated bread, along with a questionnaire on motivations and attitudes. We used structural equation modeling to explore the acceptance of this new bread, as well as segment analysis to highlight the potential heterogeneity among consumers. The results showed the influence of sensory appreciation and health motivations, which were found to be highly determined by the perceived benefits of a low‐salt diet. Unexpectedly, an attachment to the cultural values associated with traditional bread and seeking hedonism through salty food did not inhibit the consumption of reformulated bread. We discussed the scope of an approach embracing the normative pluralism around a totem food to better envision the future of low‐salt bread in collective food services. Practical implications can help restaurant managers promote sodium‐reduced meals while ensuring compliance with social normativity and cultural values
How founders harness tensions in hybrid venture development
International audienceAlthough the simultaneous presence of multiple ambitions is inherent in hybrid venturing, pursuing social and/or environmental missions while securing commercial viability can generate ambivalence amongst stakeholders. In this study, we draw on the notion of ‘holism’ to show how venture founders both embrace tensioned ambitions and sustain hybridity during critical venture development phases. Based on six years of data on The People’s Supermarket in the UK, we identify three distinct practices––fantasising, bartering, and conjuring––used by founders to harness tensions productively, without compromising their venture’s multiple ambitions. These practices demonstrate founders’ ability to maintain a venture’s hybrid nature throughout the ideation, organisational, and scale-up phases, thereby shedding light on the application of ‘holism’ within the realm of hybrid venturing
The Relationship of Political Entertainment Media Use and Political Efficacy: A Comparative Study in 18 Countries
International audiencePolitical entertainment programs have gained worldwide popularity, prompting research on their effects. One area of interest has been whether this media programming has an impact upon political efficacy. However, existing literature has only examined the impact of a limited number of programs, has failed to consider the simultaneous influence of different genres, and has focused primarily on the U.S. To address these limitations, we conducted a comparative survey in 18 democracies in 2022, with a sample size of N = 26,000. The findings revealed that viewers of political talk shows exhibited higher levels of both external and internal political efficacy in most countries. Additionally, frequent exposure to political comedy news or satire was positively related to internal political efficacy in certain countries. Finally, the consumption of fictional political dramas was also linked to political efficacy, but only in a few countries
Coconcevoir la transition inclusive : la création d'objets frontières comme médiums « en absence » dans les communautés émergentes
International audienceThis article presents a qualitative analysis of the practices of an association working towards the inclusive transition of culture, through the design of a tool for self-diagnosing the level and ambitions of accessibility and inclusiveness of cultural institutions. The analysis of this medium as a boundary object has enabled us to establish a dialogue between the way it has been designed, and the mediation activity it enables, towards the co-design of an inclusive transition. This article presents a participant observation of the designing of the tool, in conjunction with that of an inclusive community of practice made up of members of the public, artists and agents of cultural structures, who co-designed the tool. Conducted through approaches of grounded theory revisited by social design, this qualitative analysis leads us to rethink the roles of boundary objects and the community: it plays an important role in the creation of these tools, which in turn reshape it. This analysis enables us to highlight how such boundary objects in-use empower the community and support the transition design methodology by enabling shared representation, helping to envision the future, mobilizing communities through action, and legitimizing both the transition to inclusion and the design methodology as a means of achieving it. Finally, the analysis questions the community’s need for autonomy: it reveals that such a tool cannot function in absence of human mediation.Cet article présente une analyse qualitative des pratiques d’une association oeuvrant à la transition inclusive, qui a conçu un outil d’autodiagnostic collectif du niveau et des ambitions d’accessibilité et d’inclusivité des structures culturelles. L’analyse de ce médium en tant qu’objet frontière a permis de faire dialoguer ses modalités de conception et l’activité de médiation qu’il permet d’engager, vers le codesign d’une transition inclusive. L’article présente l’observation participante de sa conception, concomitante avec celle d’une communauté de pratique inclusive composée de publics, d’artistes et d’agents de structures culturelles, coconceptrice de l’outil. Menée selon les approches de la théorie ancrée revisitées par le design social, cette analyse qualitative nous amène à repenser les rôles des objets frontières et de la communauté : elle joue un rôle important dans la création de ces outils, qui la remodèlent à son tour. L’analyse nous permet de souligner comment de tels objets frontières en cours d’utilisation encapacitent la communauté et soutiennent la méthodologie de design de transition en permettant une représentation partagée, en aidant à envisager l’avenir, en mobilisant les communautés par l’action et en légitimant à la fois la transition vers l’inclusion et la méthodologie de design comme moyen d’y parvenir. Enfin, l’analyse questionne les besoins d’autonomie de la communauté : elle révèle qu’un tel outil ne peut fonctionner en absence de médiation humaine
Long-term institutional investors and climate change news Beta
International audienceWe predict and confirm that long-term institutional investors (LTIOs) play an important role in mitigating the negative market perceptions of US stocks following mainstream print media coverage of climate change. We observe a stronger effect of LTIOs for companies that lack corporate social responsibility and have less diverse and more co-opted boards. Overall, these findings indicate that the US equity market views LTIOs as effective monitors who can help guide companies facing climate risks toward a more sustainable trajectory
Family entrepreneurship: a perspective article
International audienceThe author synthesizes research at the genesis of the field of family entrepreneurship, allowing to distinguish it from the field of family business. Indeed, family entrepreneurship is at the intersection of family, entrepreneurship and family business and is dedicated to the understanding of entrepreneurial behaviors of family, family members and family businesses. Here, the author emphasizes the importance of context as well as bidirectional relationships to grasp the multiplicity of behaviors and their antecedents and outcomes. The author offers an overview of possible futures: how family entrepreneurship can be instrumental in understanding and taking action in face of ecological, economic and societal issues.Design/methodology/approachThe author synthesizes, critically assesses and integrates extant research, offering a state of the art of the field of family entrepreneurship accessible to a wide audience of readers.FindingsThe author reviews and integrates the literature that undergirds family entrepreneurship, flushing out its idiosyncratic value relative to family business. The author underscores how framing situations and issues with family entrepreneurship is a promising avenue to better understand and navigate pending ecological, economic and societal stakes.Originality/valueThis perspectives paper distinguishes family entrepreneurship from family business, the former building on and expanding the latter. It highlights how the augmented view is useful to understand entrepreneurial behaviors of families, family members and family businesses because it triangulates family, entrepreneurship and family business. Consequently, the present state of the art provides a useful synthesis and perspectives of possible futures. The originality of this research relies in offering a snapshot integrating prior research at the genesis of the field and demonstrating how the field can fruitfully support future research and practice, in particular to address grand challenges and wicked problems
Neurodivergence and the persistence of neurotypical norms and inequalities in educational and occupational settings
International audienceThis article points to the mechanism that reinforces neurotypical norms and inequalities through the internalization of stigma associated with neurodiversity and social class within educational and occupational settings. We draw upon the literatures of neurodiversity, neurotypical norms and the internalization of stigma. We report on two studies conducted in France – one survey-based (324 neurodivergent students) and another interview-based (25 neurodivergent working adults) – and find a common awareness of and perceived pressure among neurodivergent students and working adults to conform to neurotypical norms. Internalizing the stigma associated with their condition, both students and working adults employ individual coping strategies to present themselves as neurotypical. We also find that social class exacerbates inequalities as individuals from lower social classes are less likely to get diagnosed and have access to accommodations and support. This has implications for educational institutions and organizations alike on how these spaces can be made more inclusive for neurodivergent individuals