Central European Public Administration Review (E-Journal)
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Management of IT Outsourcing in the Slovenian Public Sector – Material and Procedural Aspects
Get PDFPublic sector management in Slovenia has been following the trends in information technology (IT) outsourcing since the mid-nineties of the last century. Being aware of the complex role of IT in modern public sector organizations and its ubiquitous implications, the paper focuses on in-depth analysis of the critical success factors, benefits and risks within the concept of IT outsourcing, while employing the international studies and primarily the results of own research examining the current situation and identifying the main drivers for IT outsourcing in Slovenian municipalities. The paper additionally analyses the material, procedural and other relevant aspects within the process of IT outsourcing, provides an overview of its potentially positive and negative implications and eventually presents a contextual framework for management of IT outsourcing along with applicable guidelines for effective utilization and implementation of IT outsourcing in the public sector
Fremdsprachenausbildung – Bedarfs- und Erfahrungsanalyse der Fremdsprachenausbildung in der slowenischen öffentlichen Verwaltung
Get PDFWährend der Bedarf an Fremdsprachenausbildung und Selbststudium in der Privatwirtschaft fast ein Muss ist, ist die Situation in der öffentlichen Verwaltung verhältnismäßig unbekannt. Mit Hilfe der Forschung verschiedener Meinungen und Erfahrungen, wollten wir den Bedarf der Verwaltungsangestellten an Fremdsprachenkenntnissen und Sprachenkompetenzen (Schreiben, Sprechen, Hören und Lesen) am Arbeitsplatz überprüfen. Die Bedarfs- und Erfahrungsanalyse der slowenischen öffentlichen Verwaltung im Bereich der Fremdsprachenausbildung zeigte, dass Verwaltungsangestellte Kenntnisse der englischen (83%) und deutschen Sprache (68%) benötigen, während der Bedarf an Kenntnissen der französischen Sprache trotz der engeren internationalen Zusammenarbeit der slowenischen öffentlichen Dienste mit den EU-Institutionen um gut ein Viertel (26,22%) niedriger ist als an der kroatischen und serbischen Sprache, die wegen der Einwanderung der Staatsbürger aus dem Gebiet des ehemaligen Jugoslawien in gut der Hälfte der befragten Organisationen benötigt werden. Der Bedarf an Fremdsprachenkenntnissen ist an verschiedenen Arbeitsplätzen vorhanden: die Fremdsprachenkenntnisse benötigen sowohl leitende Verwaltungsangestellte als auch Berater, (Staats-)Sekretären, Beamten, die für Ausländer und internationale Zusammenarbeit verantwortlich sind. Der größte Bedarf am Fremdsprachenerwerb steht im Zusammenhang mit der Zusammenarbeit Sloweniens mit der EU (Angestellte der öffentlichen Verwaltung benötigen Fremdsprachen am häufigsten für die Teilnahme an den EU-Ausschreibungen), der Verfolgung der europäischen Gesetzgebung und der internationalen Zusammenarbeit (z.B. bei der Leitung von internationalen Arbeitsgruppen oder bei der Kommunikation mit benachbarten Gemeinden). Der Bedarf an Fremdsprachenkenntnissen ist geringer im Bereich der Rechtspflege, Steuern, Sachgebiet- und Protokollentwicklung und der Kommunikation mit den Kunden aus dem Ausland
Pooblastila naravovarstvenih nadzornikov v Triglavskem narodnem parku – med teorijo, zakonodajo in prakso
Get PDFV Triglavskem narodnem parku (TNP) kot največjem zavarovanem območju v Republiki Sloveniji se naravovarstveni nadzor izvaja že od leta 1981. Njegova učinkovitost na ravni regulacije in izvajanja predpisov doslej še ni bila raziskana, zato je bila v letu 2011 opravljena poglobljena normativna, empirična, historična in primerjalnopravna analiza pooblastil nadzornikov, zlasti njihovega cilja, pravne narave, obsega in zahtevnosti. V raziskavi je bilo ugotovljeno, da so pooblastila predvsem prekrškovna in ne upravna, pogosto nejasna in le delno smiselno umeščena v kontekst javne službe in TNP kot javnega zavoda. Vendar se po novem zakonu o TNP iz leta 2010 ta pooblastila še povečujejo. Razkorak med zakonodajo in teoretičnimi spoznanji upravnopravne znanosti pa nujno vodi v (pre)nizko stopnjo učinkovitosti varstva področne javne koristi v praksi. V okviru raziskave je bil zato oblikovan predlog modela pooblastil nadzornikov de lege ferenda, ki naj bi omogočil optimalno zaščito ohranitve narave v zavarovanem območju, zlasti definiranje ukrepov v zakonu iz prekrškovnih v primarno upravno-ureditvene ukrepe ter redefinicijo naravovarstvenega nadzora kot dela državne inšpekcijske službe
Economic Activities of German Local Authorities – Critical Notes from a Public Finance Perspective
Get PDFWithin the last two decades, local authorities throughout Germany have increased their revenue by stepping up their economic activities. Municipal business ventures range from energy supply to catering services and even food retail, and are almost all justified by some public purpose or other. In 2010, local authorities in western Germany earned 5.3 pc of total revenue from their economic activities, compared to 4.7 pc in 1992. The share in eastern Germany was rising over the same period from 4.3 pc to 5.1 pc. In fact in 2010 a total of € 9.3 billion was earned by local authorities this way (compared to € 6.0 billion in 1992). The aim of the paper is to examine this trend from the perspective of public finance by drawing on the theory of public goods, the theory of fiscal federalism and some aspects of new political economy. Although the results vary somewhat depending on the angle taken, on balance the new economic activities by local government in Germany must be assessed negatively
Public Managers: Their Behavior, their Change Potential and the Behavior of Women and Men in Public Organizations
Get PDFThis survey article addresses three questions based on the assumption that significant differences exist between public and private organizations. If this assumption is correct managerial and leadership behavior will differ between public and private managers. Additionally, the propensity to change will also differ between public and private managers. Since a number of studies indicate that managers’ leadership behavior in public organizations differ from that of private managers, difference and similarities in leadership behavior between women and men in public organizations are examined. Three studies are presented here which show that public and private managers have different behavioral patterns of leadership. However, public managers turn out to be more change- oriented than business managers. In the public organizations investigated no differences in leadership behavior between women and men were found
Crisis and Organisational Innovation: Icelandic Local Government Responses
Get PDFThis article examines the relationship between radical change in an institutional context and organisational innovation. It is based on an exploratory case study of three Icelandic local governments conducted in autumn 2010 and summer 2011. While many crises, when scrutinised closely, appear to be more like threats of crisis, Iceland’s economic crisis is a genuine crisis with real and immediate effects. The three local governments studied responded to the crisis with actions that promote cooperation, reorganisation, acquiescence and involvement. The study demonstrates that most of these actions were reactive and somewhat non-innovative, though some were innovative – at least in this particular context
Comparison of Public and Private Home Care Services for Elderly in Gothenburg Region, Sweden 2013
Get PDFThe purpose of this study is to compare and evaluate the public and private home care services for elderly given economic limitations after delegating them to municipality in the Gothenburg Region. The additional aim is to make politicians conscious about this development. The theoretical model of delegation and decentralization by Cristiano Castelfranchi and Rino Falcone (1998) and the Resource Dependency Theory by Pfeffer and Salancik (1978) constitute the theoretical reference frame. The study is based on an analysis of state regulation, policy documents and semi-structured interviews with the chief responsible for public and private home care services for elderly at the municipal level. This study reveals that the delegation of care for elderly to the municipalities faced some serious problems not to be solved until 2013 and surprisingly that these problems are especially seen where the recipients of such care don’t have a choice on their service provider. The lesson drawn from the research is that if politicians or other authorities take away the right from people to make their own decisions about their own lives, this inevitably results in dissatisfaction and subsequent reforms
Innovation and Creativity in Public Sector
Get PDFThe position of public sector in European countries is significant, especially now when Europe has a goal of smart, inclusive and sustainable growth. The paper examines manners how public sector can contribute to achievement of this goal. The aim of the paper is to investigate the existing modern perspectives on public sector and find out the linkages between them. It deals with the role and importance of intelligence, innovation and creativity in public sector processes. It examines the nature of smart, innovative and creative approach to public sector, their main factors, indicators and variables. The purpose of the paper is to introduce and point out the mentioned approaches that may provide alternatives to previous procedures in public sector. The main findings are based on the main aim of this article, which is to develop a better understanding of innovative, smart and creative approach in public sector with a particular focus on the public involvement
A Vision of the Policy Concerning the Financing and Management of Physical Infrastructure in Network Industries in Slovenia
Get PDFThere are many reasons why Slovenia needs to change its management of network industry infrastructure and question the legacy we wish to pass onto the next generation. However, these issues are not at the forefront of the public debate despite being as relevant today as the pension reform, if not even more. Until now, no government in Slovenia has adopted a systemic approach to infrastructure-related issues; instead, they have let partial interests prevail. This paper and the vision of infrastructure management present a synthesis of the current state of profession and past experiences in infrastructure management and financing acquired by the most developed countries, as well as practical experiences concerning the regulation, financing, and management of network industry infrastructure. The practical experience and empirical findings call for a consistent use of the RAB principles and for the restructuring of certain and partial privatization of all network industries. Foreign experience tells us that if the changes are correctly implemented, the current state of infrastructure can be significantly improved and could lead to a considerable decrease in real infrastructure costs and/or an increase in the availability of funds for infrastructure renovation or expansion. In the future, EU regulations might also expand and raise their requirements to meet the state of the art, but Slovenia need not wait for the EU. The introduction of such a policy would also mean a quantum leap in terms of the competitiveness of Slovenia's economy and bring the country closer to the world's most developed economies
Prožnost dela v javnem in zasebnem sektorju v Sloveniji
Get PDFRazprave o prožnosti organizacij na področju dela so bolj pogoste v zadnjih letih, predvsem kot posledica gospodarske recesije. Strukturne spremembe in globalizacija vplivajo tako na organizacije kot na zaposlene. Organizacije morajo ostati prožne, da se lahko odzivajo na nepričakovane spremembe povpraševanja in se prilagajajo novim tehnologijam ter drugim vplivom. Za povečanje prožnosti zato različno ukrepajo na področju obsega in časovne razporeditve dela, notranje mobilnosti zaposlenih ali na področju plač in stroškov dela. Prispevek prikazuje rezultate raziskave, v okviru katere se je ugotavljalo, ali obstajajo razlike glede prožnosti organizacij na področju dela med zaposlenimi v javnem in zasebnem sektorju v Sloveniji. Analiza rezultatov je pokazala, da zasebne organizacije pogosteje omogočajo notranjo numerično, funkcionalno ter prostorsko prožnost. Med organizacijami javnega sektorja pa so najbolj prožne javne agencije oziroma zavodi