E-QIEN - Jurnal Ekonomi dan Bisnis
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PENGARUH KECERDASAN EMOSIONAL TERHADAP KINERJA PEGAWAI DI KANTOR KELURAHAN SUNGAI LILIN KABUPATEN MUSI BANYUASIN
This study aims to determine the effect of emotional intelligence on employees at the Sungai Lilin Village Office, Musi Banyuasin Regency. This study used a quantitative method, this research was conducted on employees at the Sungai Lilin Village Office, the data sources for this research were primary data and secondary data using data collection techniques using questionnaires, interviews, observation and literature studies. The population in this study were employees at the Singai Lilin Village Office, the sample in this study was 59 respondents using Sugiyono\u27s theory. The sampling technique uses non-probability sampling, namely accidental sampling (accidental sampling). The data processing technique of this study used the SPSS version 25. The results of this study showed that emotional intelligence (X) had an effect on employee performance (Y), this was obtained from a correlation value of 0.805 with a significance level of 1,000, which means emotional intelligence and employee performance has a high relationship, the coefficient of determination test (R2) is 0.647 meaning that the emotional intelligence variable affects employee performance by 64.7%, while the remaining 35.3% is influenced by variables not examined in this study. In the t-test (hypothesis test), the value of tcount > t-table is 6.175 > 2.002 and is corroborated by sig. t-test is 0.000 < 0.05, which means that emotional intelligence has an effect on improving employee performance.Penelitian ini bertujuan untuk mengetahui pengaruh kecerdasan emosional pada pegawai di Kantor Desa Sungai Lilin Kabupaten Musi Banyuasin. Penelitian ini menggunakan metode kuantitatif, penelitian ini dilakukan pada pegawai di Kantor Kelurahan Sungai Lilin, sumber data penelitian ini adalah data primer dan data sekunder dengan teknik pengumpulan data menggunakan kuesioner, wawancara, observasi dan studi literatur. Populasi dalam penelitian ini adalah pegawai di Kantor Desa Singai Lilin, sampel dalam penelitian ini adalah 59 responden dengan menggunakan teori Sugiyono. Teknik pengambilan sampel menggunakan non-probability sampling yaitu pengambilan sampel secara tidak sengaja (accidental sampling). Teknik pengolahan data penelitian ini menggunakan SPSS versi 25. Hasil penelitian ini menunjukkan bahwa kecerdasan emosional (X) berpengaruh terhadap kinerja karyawan (Y), hal ini diperoleh dari nilai korelasi sebesar 0,805 dengan taraf signifikansi 1.000 , yang berarti kecerdasan emosional dan kinerja karyawan memiliki hubungan yang tinggi, uji koefisien determinasi (R2) sebesar 0,647 artinya variabel kecerdasan emosional mempengaruhi kinerja karyawan sebesar 64,7%, sedangkan sisanya sebesar 35,3% dipengaruhi oleh variabel yang tidak diteliti dalam penelitian ini. . Pada uji-t (uji hipotesis), nilai thitung > t-tabel adalah 6,175 > 2,002 dan dikuatkan dengan sig. t-test sebesar 0,000 < 0,05 artinya kecerdasan emosional berpengaruh terhadap peningkatan kinerja karyawan
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DI ALFAMART KOTA SORONG
The purpose of this study was to analyze the effect of service quality on customer satisfaction at Alfamart Sorong City. This type of research is quantitative. This research was conducted at Alfamart Sorong City in July 2022. The population in the study amounted to 125 customers. The research sample was 55 respondents. There are 2 sources of data used, namely primary data and secondary data. The data collection technique used is a questionnaire. The data analysis technique used is simple linear regression analysis test, t-test, and coefficient of determination test. The results showed that the calculation of the simple regression coefficient showed that the value of the constant coefficient was 4.666, the coefficient of the independent variable (X) was 0.511. So that the regression equation Y=4.666+0.511X is obtained, the value of the t-count hypothesis is greater than the t-table value, namely 4.215 > 2.460 with a significance level of 0.000 <0.05, and the coefficient of determination test shows the adjusted R square value of 0.240 or 24.0 %. This means that the quality of service affects customer satisfaction at Alfamart in Sorong City 24.0%.The purpose of this study was to analyze the effect of service quality on customer satisfaction at Alfamart Sorong City. This type of research is quantitative. This research was conducted at Alfamart Sorong City in July 2022. The population in the study amounted to 125 customers. The research sample was 55 respondents. There are 2 sources of data used, namely primary data and secondary data. The data collection technique used is a questionnaire. The data analysis technique used is simple linear regression analysis test, t-test, and coefficient of determination test. The results showed that the calculation of the simple regression coefficient showed that the value of the constant coefficient was 4.666, the coefficient of the independent variable (X) was 0.511. So that the regression equation Y=4.666+0.511X is obtained, the value of the t-count hypothesis is greater than the t-table value, namely 4.215 > 2.460 with a significance level of 0.000 <0.05, and the coefficient of determination test shows the adjusted R square value of 0.240 or 24.0 %. This means that the quality of service affects customer satisfaction at Alfamart in Sorong City 24.0%
PENGARUH PENGGUNAAN TEKNOLOGI INFORMASI DAN ORIENTASI PASAR TERHADAP KINERJA PELAKU UMKM GERAI PONSEL DI KECAMATAN MEDAN AMPLAS
This study aims to determine the effect of the use of information technology and market orientation on the performance of MSME actors at cellphone outlets in Medan Amplas District. This study uses descriptive and quantitative methods, the population is all the owners of mobile phone outlets in the District of Medan Amplas as many as 84 cell phone outlets. The location of this research is the Mobile Phone Outlet in Medan Amplas Subdistrict, North Sumatra, which starts from January to October 2022. The sampling technique for this research uses Saturated Samples, so that the research sample is set at 84 cellphone outlets. The results of this study indicate the multiple linear regression equation obtained by the equation Y = 1.369 + 0.355X1 + 0.532X2. The results of the t-test obtained that the value of tcount = 7.705 > ttable 1.663 and a significance of 0.000 <0.05, then Ha is accepted and Ho is rejected, which means that the Information Technology variable (X1) partially has a significant influence on the performance of MSME actors in Mobile Phone Outlets in Medan Amplas District. The value of tcount = 4.377 > ttable of 1.663 and a significance of 0.003 <0.05, then Ha is accepted and Ho is rejected, which means that the Market Orientation variable (X2) partially has a significant influence on the performance of MSME actors in Mobile Phone Outlets in Medan Amplas District. The results of the F test obtained a positive value of Fcount = 79,171>Ftable = 2.72 and a significance of 0.000 <0.05, meaning that information technology and market orientation variables simultaneously have a positive and significant effect on the performance of MSMEs at Mobile Phone Outlets in Medan Amplas District. The value of Adjusted R Square (R2) is 0.842 or 84.2%, while the remaining 15.8% is explained by other variables not examined in this study. So this research concludes that the use of Information Technology (X1) and Market Orientation (X2) affects the performance of MSME Actors at Mobile Phone Outlets (Y) in Medan Amplas District.This study aims to determine the effect of the use of information technology and market orientation on the performance of MSME actors at cellphone outlets in Medan Amplas District. This study uses descriptive and quantitative methods, the population is all the owners of mobile phone outlets in the District of Medan Amplas as many as 84 cell phone outlets. The location of this research is the Mobile Phone Outlet in Medan Amplas Subdistrict, North Sumatra, which starts from January to October 2022. The sampling technique for this research uses Saturated Samples, so that the research sample is set at 84 cellphone outlets. The results of this study indicate the multiple linear regression equation obtained by the equation Y = 1.369 + 0.355X1 + 0.532X2. The results of the t-test obtained that the value of tcount = 7.705 > ttable 1.663 and a significance of 0.000 <0.05, then Ha is accepted and Ho is rejected, which means that the Information Technology variable (X1) partially has a significant influence on the performance of MSME actors in Mobile Phone Outlets in Medan Amplas District. The value of tcount = 4.377 > ttable of 1.663 and a significance of 0.003 <0.05, then Ha is accepted and Ho is rejected, which means that the Market Orientation variable (X2) partially has a significant influence on the performance of MSME actors in Mobile Phone Outlets in Medan Amplas District. The results of the F test obtained a positive value of Fcount = 79,171>Ftable = 2.72 and a significance of 0.000 <0.05, meaning that information technology and market orientation variables simultaneously have a positive and significant effect on the performance of MSMEs at Mobile Phone Outlets in Medan Amplas District. The value of Adjusted R Square (R2) is 0.842 or 84.2%, while the remaining 15.8% is explained by other variables not examined in this study. So this research concludes that the use of Information Technology (X1) and Market Orientation (X2) affects the performance of MSME Actors at Mobile Phone Outlets (Y) in Medan Amplas District
PENGARUH STRES KERJA DAN BEBAN KERJA TERHADAP KINERJA KARYAWAN DIVISI KURIR STUDI PADA J&T EXPRESS GARUT 01 (PT. GLOBAL JET EXPRESS)
This research is motivated by the performance of employees at J&T Express Garut 01 (PT. Global Jet Express) which is categorized as not optimal because there are still many influencing factors. The purpose of this study was to determine the effect of work stress and workload on the performance of the study courier division employees at J&T Express Garut 01 (PT. Global Jet Express) partially and simultaneously. The research method used is a quantitative method with a descriptive and associative approach. The population is 33 couriers (sales), all of which are used as saturated samples. Based on the simple correlation test analysis, the effect of work stress variable (X1) on employee performance (Y) has a strong/close relationship that is equal to r = 0.622. From the simple correlation test, the effect of the workload variable (X2) on employee performance (Y) has a fairly strong/close enough relationship that is equal to r = 0.548. From the multiple correlation test, the effect of work stress (X1) and workload (X2) on employee performance (Y) has a fairly strong/close enough relationship that is equal to r = 0.591. The coefficient of determination test or R square is 0.420, which means that 42% of employee performance variables can be influenced by work stress and workload variablesPenelian ini dilatar belakangi oleh kinerja karyawan yang ada pada J&T Express Garut 01 (PT. Global Jet Express) yang dikategorikan belum optimal karena masih banyak faktor yang mempengaruhi. Tujuan penelitian ini adalah untuk mengetahui pengaruh stres kerja dan beban kerja terhadap kinerja karyawan divisi kurir studi pada J&T Express Garut 01 (PT. Global Jet Express) secara parsial dan simultan. Metode penelitian yang digunakan adalah metode kuantitatif dengan pendekatan deskriptif dan asosiatif. Populasi sebanyak 33 kurir (sales) yang semuanya dijadikan sampel jenuh. Berdasarkan analisis uji korelasi sederhana pengaruh variabel stres kerja (X1) terhadap kinerja karyawan (Y) memiliki hubungan kuat/erat yaitu sebesar r = 0,622. Dari uji korelasi sederhana pengaruh variabel beban kerja (X2) terhadap kinerja karyawan (Y) memiliki hubungan cukup kuat/cukup erat yaitu sebesar r = 0,548. Dari uji korelasi berganda pengaruh variabel stres kerja (X1) dan beban kerja (X2) terhadap kinerja karyawan (Y) memiliki hubungan cukup kuat/cukup erat yaitu sebesar r = 0,591. Uji koefisien determinasi atau R square adalah 0,420 hal tersebut berarti 42% variabel kinerja karyawan dapat dipengaruhi oleh variabel stres kerja dan beban kerja
GREEN HUMAN RESOURCES MANAGEMENT TERHADAP KINERJA PERAWAT IGD DI RUMAH SAKIT UMUM SARI ASIH TANGERANG
The purpose of this study was to determine the Green Human Resources Management on the performance of ER Nurses. This study uses the associative method with a quantitative approach. The sample of this study was 70 respondents of emergency room nurses at Sari Asih General Hospital using a saturated sample. Primary data collection by distributing questionnaires. Multiple regression analysis technique using SPSS 25 software. The results showed partially that the Green Recruitment variable (X1) had a significant effect on Nurse Performance (Y). This is indicated by tcount > ttable (2.404 > 1.996), Green Training (X2) has a significant effect on Nurse Performance (Y). It is shown that tcount > ttable (3,077 > 1,996) and Green Compensation (X3) has a significant effect on the performance of Nurses (Y). This is indicated by tcount > ttable (5.333 > 1.996). And simultaneously Green Human Resources Management has a significant effect on Nurse Performance, namely Fcount > Ftable of (33.933 > 2.74). With a coefficient of determination of 58.90%, the rest were not examined in this study.
 
PENERAPAN ANALISIS COST VOLUME PROFIT (CVP) ANALYSIS PUNTUK PERENCANAAN LABA JANGKA PENDEK PADA TKIT AL FATHONY DEPOK
TKIT Al Fathony is a school located in Depok, West Java. In carrying out its activities for the last three years, TKIT Al Fathony has experienced a decrease in revenue until it suffers a loss in 2020. Facing this problem, TKIT Al Fathony needs to start doing good financial management and profit planning. Therefore the question in this study is about how the financial management at TKIT Al Fathony and how the profitability of TKIT Al Fathony by using Cost Volume Profit (CVP) analysis. The analytical method used in this research is to compare the budget and the realization of revenues and costs during 2021. In addition, it also uses CVP analysis to find out what the break even point and margin of safety are at TKIT Al Fathony. The results of the analysis show that in financial management, TKIT Al Fathony\u27s financial planning is quite good, but in terms of controlling income and costs it is still weak. Profit calculation using CVP analysis produces almost the same profit as without using CVP analysis. So that the results of the calculation of the break even point and the margin of safety results can be applied at TKIT Al Fathony for profit planning.TKIT Al Fathony is a school located in Depok, West Java. In carrying out its activities for the last three years, TKIT Al Fathony has experienced a decrease in revenue until it suffers a loss in 2020. Facing this problem, TKIT Al Fathony needs to start doing good financial management and profit planning. Therefore the question in this study is about how the financial management at TKIT Al Fathony and how the profitability of TKIT Al Fathony by using Cost Volume Profit (CVP) analysis. The analytical method used in this research is to compare the budget and the realization of revenues and costs during 2021. In addition, it also uses CVP analysis to find out what the break even point and margin of safety are at TKIT Al Fathony. The results of the analysis show that in financial management, TKIT Al Fathony\u27s financial planning is quite good, but in terms of controlling income and costs it is still weak. Profit calculation using CVP analysis produces almost the same profit as without using CVP analysis. So that the results of the calculation of the break even point and the margin of safety results can be applied at TKIT Al Fathony for profit planning
PENGARUH PERTUMBUHAN LABA DAN UKURAN PERUSAHAAN TERHADAP KUALITAS LABA DENGAN MEDIASI PERENCANAAN PAJAK PADA JAKARTA ISLAMIC INDEX
The purpose of this study was to obtain empirical evidence regarding the effect of earnings growth and firm size on earnings quality through mediation of tax planning in Islamic companies listed on the Jakarta Islamic Index (JII). Data processing was obtained from twelve sharia companies consistently listing in the Jakarta Islamic Index (JII) during the 2017-2021 period through purposive sampling method and analyzed using a structural model with the help of the WrapPLS software version 5. The findings of the study show that tax planning is proven to mediate the effect of growth earnings and company size on earnings quality. Directly, profitability and firm size have no effect on earnings quality. Tax planning directly has a positive effect on earnings quality. Profitability mediated by tax planning has a negative effect on earnings quality, while firm size through tax planning has a positive effect on earnings quality.The purpose of this study was to obtain empirical evidence regarding the effect of earnings growth and firm size on earnings quality through mediation of tax planning in Islamic companies listed on the Jakarta Islamic Index (JII). Data processing was obtained from twelve sharia companies consistently listing in the Jakarta Islamic Index (JII) during the 2017-2021 period through purposive sampling method and analyzed using a structural model with the help of the WrapPLS software version 5. The findings of the study show that tax planning is proven to mediate the effect of growth earnings and company size on earnings quality. Directly, profitability and firm size have no effect on earnings quality. Tax planning directly has a positive effect on earnings quality. Profitability mediated by tax planning has a negative effect on earnings quality, while firm size through tax planning has a positive effect on earnings quality
PENGARUH BEBAN KERJA DAN TEAMWORK TERHADAP KEPUASAN KERJA DAN PRODUKTIVITAS KERJA KARYAWAN PADA PT PERTAMINA HULU ROKAN ZONA XXX
Oil and gas industry is one of the industry that demand human resources with high competency due to work risk and one of the Indonesia’s government backbone in generating revenue for the country. PT Pertamina Hulu Rokan Zona XXX is one of PT Pertamina (Persero) business subsidiary focusing on exploration and exploitation of oil in gas within Sumatra island. PT Pertamina Hulu Rokan Zona XXX is responsible in managing oil and gas block from Jambi Province to Nanggroe Aceh Darussalam Province, so that managing human resources is crucial to help the company reach its own target. To reach its target, employee work productivity plays an important role. Variable used to measure employee work productivity is workload, teamwork and job satisfaction. This research aims to analyze the interaction between every variables in employee work productivity on PT Pertamina Hulu Rokan Zona XXX. The result of this study indicate that workload, teamwork and job satisfaction have a significant effect on employee work productivity, where workload giving a negative effect empoloyee work productivity, teamwork and job satisfaction giving positive effect on employee work productivity. Conclusion of this research is that workload giving negative effect and significant on job satisfaction as well as employee work productivity due to high workload with insufficient appreciation from the company causing the job satisfaction decreases which imply on the reduction of employee work productivity. Meanwhile, teamwork giving positive effect and significant on job satisfaction, since increase in teamwork attitude within colleagues will raise employee work productivity on PT Pertamina Hulu Rokan Zona XXX.Oil and gas industry is one of the industry that demand human resources with high competency due to work risk and one of the Indonesia’s government backbone in generating revenue for the country. PT Pertamina Hulu Rokan Zona XXX is one of PT Pertamina (Persero) business subsidiary focusing on exploration and exploitation of oil in gas within Sumatra island. PT Pertamina Hulu Rokan Zona XXX is responsible in managing oil and gas block from Jambi Province to Nanggroe Aceh Darussalam Province, so that managing human resources is crucial to help the company reach its own target. To reach its target, employee work productivity plays an important role. Variable used to measure employee work productivity is workload, teamwork and job satisfaction. This research aims to analyze the interaction between every variables in employee work productivity on PT Pertamina Hulu Rokan Zona XXX. The result of this study indicate that workload, teamwork and job satisfaction have a significant effect on employee work productivity, where workload giving a negative effect empoloyee work productivity, teamwork and job satisfaction giving positive effect on employee work productivity. Conclusion of this research is that workload giving negative effect and significant on job satisfaction as well as employee work productivity due to high workload with insufficient appreciation from the company causing the job satisfaction decreases which imply on the reduction of employee work productivity. Meanwhile, teamwork giving positive effect and significant on job satisfaction, since increase in teamwork attitude within colleagues will raise employee work productivity on PT Pertamina Hulu Rokan Zona XXX
PENGARUH KOMPENSASI DAN PENGEMBANGAN KARIR TERHADAP KINERJA KARYAWAN PADA PT ERA MULIA ABADI SEJAHTERA DI MALANG
This study aims to determine the effect of compensation and career development on employee performance. This research was conducted on employees at PT Era Mulia Abadi Sejahtera in Malang, East Java. The research method used in this research is descriptive by using quantitative methods. This study uses primary data, namely the distribution of questionnaires by taking employee respondents at PT Era Mulia Abadi Sejahtera in Malang, East Java. This study uses a sample of the total population of the number of employees in the office. The analytical method used is multiple regression analysis which is processed using the SPSS application. The results of this study indicate that the variables of compensation and career development have a positive effect on employee performance. And the variables of compensation and career development simultaneously affect employee performance.This study aims to determine the effect of compensation and career development on employee performance. This research was conducted on employees at PT Era Mulia Abadi Sejahtera in Malang, East Java. The research method used in this research is descriptive by using quantitative methods. This study uses primary data, namely the distribution of questionnaires by taking employee respondents at PT Era Mulia Abadi Sejahtera in Malang, East Java. This study uses a sample of the total population of the number of employees in the office. The analytical method used is multiple regression analysis which is processed using the SPSS application. The results of this study indicate that the variables of compensation and career development have a positive effect on employee performance. And the variables of compensation and career development simultaneously affect employee performance
IMPLEMENTASI BIG DATA ANALYSTICS DALAM PRAKTIK AUDIT PADA PERUSAHAAN: LITERATURE REVIEW
This study aims to determine the benefits of implementing big data analytics in auditing practices in companies. The design of this research is Sistematic Literature Review (SLR) uses a narrative method. The results show that through its capabilities, big data can maximize the forensic audit function to detect fraud. This can then be an answer to overcome agency problems that arise due to fraud. It is known that one of the factors that hinders auditors from detecting fraud is that the auditors have limitations in analyzing various unstructured data and non-financial data (such as contract details, meeting results, news related to management, and so on). This problem can be overcome by auditors by utilizing big data, through the function of data analytics tools.This study aims to determine the benefits of implementing big data analytics in auditing practices in companies. The design of this research is Sistematic Literature Review (SLR) uses a narrative method. The results show that through its capabilities, big data can maximize the forensic audit function to detect fraud. This can then be an answer to overcome agency problems that arise due to fraud. It is known that one of the factors that hinders auditors from detecting fraud is that the auditors have limitations in analyzing various unstructured data and non-financial data (such as contract details, meeting results, news related to management, and so on). This problem can be overcome by auditors by utilizing big data, through the function of data analytics tools