Portal Jurnal (Institut Pesantren KH Abdul Chalim Mojokerto)
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The Influence of Leadership Style and Work Motivation on Employee Performance at Mutiara Cikutra Main Clinic
Full text linkThis study aims to examine the influence of leadership style and work motivation on employee performance. The research population consists of employees of Klinik Utama Mutiara Bandung. A quantitative associative approach was employed to measure the relationships and effects among variables numerically. The sample included 50 respondents, determined using the Slovin formula with a 5 percent margin of error, comprising medical staff, paramedics, and administrative personnel. The research instrument was a questionnaire based on a five-point Likert scale, developed using indicators derived from relevant literature. Data were analyzed with SPSS software through descriptive statistics, validity and reliability testing, and simple linear regression analysis. The results revealed that, partially, leadership style had no significant effect on employee performance, while work motivation showed a positive and significant impact. However, when tested simultaneously, leadership style and work motivation together demonstrated a significant influence on performance. These findings indicate that effective leadership combined with high motivation can enhance employee performance within Klinik Utama Mutiara Bandung
The Role of the Government Internal Control Apparatus (APIP) and Corruption Control Strategy in Increasing Regional Original Revenue (PAD) in Indonesia
Full text linkRegional Original Revenue (PAD) plays a vital role in ensuring regional fiscal independence, yet many local governments in Indonesia still rely heavily on central transfers. This study aims to analyze the role of the Government Internal Control Apparatus (APIP) and corruption control strategies in improving PAD, as well as to identify the most affected PAD components. Using a quantitative research method with local government data from 2022 and a total of 534 observations at the provincial, regency, and city levels, this study employs simple linear regression analysis. The findings reveal that the role of APIP and effective corruption control strategies significantly and positively affect the increase of PAD. Specifically, regional taxes and other legitimate local revenues show consistent improvement, while regional levies and segregated regional wealth management exhibit insignificant influence from the tested variables. These results underscore the importance of strengthening APIP’s supervisory function and implementing integrated anti-corruption measures to enhance accountability and optimize regional revenue management. The study concludes that effective internal control and corruption prevention are essential for fiscal independence, and recommends future research using multi-year panel data and moderation variables for deeper analysis
Service Quality Analysis of BPR XYZ
No full textBPR XYZ is a banking company engaged in savings, deposit, and loan services. In providing services to customers, its employees follow service standards established by the company. However, in reality, there are still many complaints from customers. Therefore, it is necessary to measure the quality of the services provided to determine whether they meet customer expectations and identify areas for improvement. This must be addressed immediately if the company wishes to remain competitive. This study will use the Service Quality (Servqual) method to address the issues faced. The Servqual method is used to measure the quality of service based on attributes of each dimension, resulting in a gap value that indicates the difference between consumer perceptions of the services received and their expectations of what should be received. This study evaluates 21 attributes, covering both service and product attributes offered. The results show that 12 attributes exceed customer expectations, including strategic location, availability of queue numbers, appropriate operating hours, clear and easy-to-understand information, assistance from officers when customers face issues, trustworthiness, the bank’s ability to ensure customer data security, confidentiality of customer data, non-discrimination, and understanding of customer needs. However, there are still 9 attributes below customer expectations, including the comfort of the waiting room, sufficient parking area, ease of transactions, reliability in resolving customer issues, waiting time, service speed, responsiveness to customer complaints, politeness in service, and the overall impression given to customers by the service provided
The Influence of Motivation, Time Management, Self-Efficacy, And Social Support on the Academic Achievement of Activist Students Participating in Student Organizations (ORMAWA) at Universitas Muhammadiyah Surakarta
No full textThis study aims to analyze the influence of motivation, time management, self-efficacy, and social support on the academic achievement of activist students active in student organizations (ORMAWA) at Universitas Muhammadiyah Surakarta. Employing a quantitative descriptive approach, this research involves ORMAWA-affiliated activist students as respondents. Primary data were collected through a Likert scale questionnaire covering motivation, time management, self-efficacy, social support, and academic achievement variables. Data analysis was performed using Structural Equation Modeling (SEM) with SmartPLS software to assess validity, reliability, and the influence of independent variables on academic achievement. The findings indicate that these four variables contribute significantly, accounting for 70.3% of students' academic achievement in ORMAWA. This result underscores the importance of developing motivation, time management skills, self-efficacy, and social support to enhance students' academic success. Universities are encouraged to offer relevant programs to improve students' soft skills. This study contributes to the literature and provides opportunities for further research by adding variables and expanding the sample
Analysis of the Influence of Social Media Marketing and E-Wom on Purchase Intention of Somethinc Products Mediated by Brand Trust in Solo Raya
No full textThis study investigates the influence of Social Media Marketing and electronic Word of Mouth (e-WOM) on Purchase Intention for Somethinc products, with Brand Trust as a mediating variable in the Solo Raya region. Using a quantitative approach, data were collected via an online questionnaire from 178 individuals who had previously purchased Somethinc products, selected through purposive sampling, and analyzed using Smart PLS 4.0 software. The study acknowledges that purposive sampling may introduce bias by excluding non-customers, and future research should include broader demographics to capture a comprehensive view of consumer behavior. While the sample size was adequate, expanding it in future studies would enhance generalizability. Social Media Marketing was measured through content consistency, interactivity, and customer engagement on platforms like Instagram and TikTok, while e-WOM was assessed via online reviews, recommendations, and discussions. Results indicate that both Social Media Marketing and e-WOM significantly and positively affect Purchase Intention, directly and indirectly via Brand Trust. To enhance Purchase Intention, Somethinc should prioritize consistent, engaging content, active customer feedback responses, and environmentally sustainable marketing strategies
Analysis of the Influence of Religious Beliefs and Solidarity on Product Boycott Behavior
No full textThis study analyzes the impact of religious belief and social solidarity on the boycott behavior of pro-Israel products. A quantitative descriptive approach was used with random sampling to select 101 participants who met the criteria, using a closed-ended questionnaire consisting of 30 statements focused on intrinsic and extrinsic factors influencing boycott behavior. The primary data were collected directly from the respondents. The variables in this study include two independent variables, religious belief (X1) and social solidarity (X2), and one dependent variable, boycott behavior (Y). The population of this study consisted of residents in Surakarta who were involved in the boycott movement. The analysis of data included tests for validity and reliability, classical assumptions (normality, multicollinearity, and heteroscedasticity), and both simple and multiple linear regression analysis. Hypothesis testing was conducted using t-tests, F-tests, and the coefficient of determination (R²). The results reveal that both religious belief and social solidarity significantly positively influence boycott behavior. The higher the level of religious belief and social solidarity, the greater the tendency to engage in the boycott as a form of support for Palestine. Simultaneously, these two variables explain 74.2% of the variation in boycott behavior, highlighting the importance of religious belief and social solidarity in motivating individuals to participate in social movements. The study also suggests that other factors, such as brand loyalty or media influence, which were not analyzed in this study, may affect boycott behavior and should be considered in future research
Representing Peace in the Songs "Palestīna Bilādī" and "We Will Not Go Down": Study of Comparative Literature
No full textPurpose - This study aims to find the intertextual relationship between the song "Palestīna Bilādī" by Ajlān Thabet and the song "We Will Not Go Down" by Michael Heart, and to find the differences between the two in representing the peace that is the hope of the Palestinian people.
Design/methodology/approach - by using qualitative research methods and Julia Kristeva's intertextual approach, the researcher will compare the two songs. The data collection techniques used include the technique of listening to the involved conversation, which is done by seeking information from the songwriter through his social media, as well as the technique of listening to the free involved conversation with the technique of note-taking as a follow-up technique. The researcher will listen to both songs and conduct an analysis with the help of other secondary data such as books and related articles.
Findings/results – The results of the study indicate an intertextual relationship between the song "We Will Not Go Down" and the song "Palestīna Bilādī". The relationship is that the first song is a hypogram text, while the second song is a transformation text. The song created by Michael Heart focuses more on describing the suffering experienced by the Palestinian people, and in a very painful situation, they remain alive and continue to fight to achieve independence. Meanwhile, in the song "Palestīna Bilādī” there is a picture of a peaceful life that Palestine will achieve, which emphasizes that the results of the struggle, if accompanied by unity, will lead to victory.
Originality/value - The benefits of this research are to increase the social and political awareness of readers and to prove that every literary work must have a relationship with other literary works. This paper also provides reading contributions for researchers around comparative and intertextual literature.
Paper type – Research pape
Optimization of the Financial Services Authority (OJK) as a Regulator and Supervisor of Insurance Related to the Issuance of Shipping Insurance Policy Guarantee Regulations to Support Indonesia's Economic Development
No full textThis study aims to determine the function of the Financial Services Authority in guiding and supervising insurance companies related to shipping insurance in the insurance legal system in Indonesia, and the effectiveness of the contribution of the Financial Services Authority in contributing to economic development in Indonesia. This research is normative juridical research with a focus on analyzing relevant laws and regulations. The approach includes a statutory approach, a conceptual approach, and a case approach to explain and solve problems. Data is obtained from library research and interviews. The results of this study show that: 1) Friedman's theory identifies OJK's imbalance in insurance law enforcement, prioritizing market players over large entities, with inconsistent policies and suboptimal consumer protection; 2) Raharjo's analysis underscores the necessity of a shipping insurance policy guarantee law to bolster OJK's role. Rawls' theory emphasizes the ignorance of justice. Troubled insurance cases emphasize the need for policy guarantees to alleviate consumer burden and attract investment, though OJK's operational costs from the state budget may tighten supervision. The research conclusion shows the importance of OJK's function for consumers, prompting the need for a shipping insurance policy guarantee law. FSAs in the US, Japan, and Singapore use state budget funds to supervise financial services, with success in all three countries
Analysis of Digital Potential Development Factors for Enterpreneurs in the Z Generation
No full textMeasurement of achievement in three main areas conducted by PISA (Program for Entrepreneurship Level in Indonesia is still relatively low compared to other countries. The role of entrepreneurs is very important for strengthening a country's economy. The potential of the dominant generation Z in the next few years must be prepared as early as possible to be ready to become entrepreneurs. However, not many young people or students have a strong desire to become entrepreneurs. Especially among students. Students are a potential age group and have great potential in starting or developing an entrepreneurial spirit. So, it is necessary to understand how to see the entrepreneurial potential of students. Entrepreneurial potential will be greatly influenced by a person's motivation. A person's motivation is greatly influenced by internal and external factors. Internal motivation is everything related to the individual, including: feeling the need for personal challenges, self-esteem, and the desire to lead. External motivation is everything that grows from factors outside the individual, such as the school environment, education, and family environment. External motivation in this study consists of entrepreneurship education, basic knowledge of entrepreneurship, and perceptions of social support. The sample in this study was taken from Generation Z from various regions who were pursuing higher education in Surabaya, to support the strengthening of the Indonesian economy in the future. The method used in this study is a quantitative approach. The research instrument used was a questionnaire, which would then be tested descriptively and inferentially using SmartPLS software. The results of the data test showed that external motivation, which in this study included entrepreneurship education, basic knowledge of entrepreneurship, and perception of social support, influenced digital entrepreneurship interest. Then on internal motivation, which includes personal challenges, self-esteem, and the desire to lead, influences digital entrepreneurship interest in Generation Z
Examining Money Laundering in the Insurance Industry Through Fraud Heptagon Theory Perspective
No full textBased on the principle of insurable interest, individuals and organizations enter into insurance agreements with the primary objective of securing protection against potential financial losses caused by unforeseen risks. However, according to various literature, insurance can also be utilized as a financial instrument for money laundering activities. This study aims to uncover potential indicators that may serve as opportunities for money laundering, analyzed through the lens of the Fraud Heptagon Theory, which includes the aspects of pressure, opportunity, rationalization, competence, arrogance, culture, and religion. This research employs a qualitative methodology with an interview approach, targeting individuals working within the insurance industry, such as insurance companies (internal auditors, insurance agents, underwriters), insurance brokers, and reinsurance companies to gain insights into the complex trade schemes. The implementation of Anti-Money Laundering (AML) measures is crucial to minimize the potential for money laundering and to ensure compliance with existing regulations