Portal Jurnal (Institut Pesantren KH Abdul Chalim Mojokerto)
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Analysis of Service Quality and Brand Image with the Mediation of Emotional Experience Variables on the Impact of Customer Loyalty in Informal Restaurants in North Jakarta
No full textThis study aims to analyze the effect of service quality and brand image on customer loyalty in informal restaurants in North Jakarta, using emotional experience as a mediating variable. This study was conducted at informal restaurants in the Pantai Indah Kapuk (PIK) area, which is one of the main culinary destinations. The research method uses a quantitative approach with the PLS-SEM analysis tool. Data were collected from 200 respondents through a questionnaire measured using a Likert scale of 1-5. The results of the study indicate that service quality and brand image have a significant positive effect on customer loyalty, both directly and through emotional experience. This study provides academic contributions in expanding studies related to customer loyalty in the culinary sector, as well as practical recommendations for industry players to improve customer emotional experiences to strengthen loyalty
Sustainable Financial Systems: Integrating Indigenous Knowledge through Tanggung Renteng System in Setia Bhakti Wanita Consumer Cooperative
No full textThis study aimed to explore the Tanggung Renteng (Mutual Responsibility) system, a local wisdom-based institution, in the operational activities and fund management of the Setia Bhakti Wanita Consumer Cooperative to promote a sustainable financial system. This study used a qualitative method with a case study approach that analyzed data based on literature studies. The results of this study indicated that the operational activities and fund management of the Setia Bhakti Wanita Consumer Cooperative based on the Tanggung Renteng system could foster a financial sustainability system. It is contributive and inclusive, empowering members who pay attention to cultural, economic, and social-environmental aspects
The Influence of Strategic Entrepreneurship on Innovation Performance: A Study in the Banking Sector
No full textCompanies face uncertainty due to the increasingly dynamic business environment today. As time goes by, a company's business model must be able to adapt to the demands of the business environment so that it can maintain and create opportunities and profits in order to create competitive advantage and wealth. Companies must respond to changes in the business environment quickly and effectively. This study examines the influence of strategic entrepreneurship on innovation performance at a private bank in Indonesia, the result of a merger of several large banks, which is undergoing a digital transformation. With a quantitative approach using the Partial Least Squares (SEM-PLS) structural model, this study tests five hypotheses related to entrepreneurial leadership, entrepreneurial mindset, and entrepreneurial culture. The results show that only entrepreneurial leadership has a significant influence on the innovation performance of Bank X. Meanwhile, entrepreneurial mindset and culture do not have a significant impact. Although the process of exploring and exploiting opportunities through strategy and innovation contributes significantly, overall innovation performance is still not optimal. This study highlights the importance of the role of leadership in overcoming weaknesses in entrepreneurial mindset and culture to encourage innovation in the banking sector. The limitations of this study include data that only comes from one bank and the potential for bias in respondents' answers. Further research is expected to address these limitations and expand the application of the model
The Influence of Ineffective Monitoring, Rationalization, and Profitability on Fraudulent Financial Reporting
No full textFinancial reporting fraud is widespread among companies in Indonesia and even throughout the world. The high level of fraud in financial reports and the large number of failures in a company raise concerns about the authenticity of a company's financial reports. The research currently being conducted aims to determine the influence of ineffective monitoring, rationalization, and profitability on fraudulent financial reporting. This research method applies a quantitative approach using a sample of 174 manufacturing companies' data on the IDX using sampling techniques, using certain considerations, and analysis of the data using SPSS 25. The independent variables in this research are ineffective supervision, rationalization, and profitability, while the dependent variable is fraudulent financial reporting. Based on the results of data analysis in this research, it was found that ineffective supervision has a significant negative influence on financial statement fraud. In addition, rationalization shows a significant positive influence on financial statement fraud, while profitability has a significant negative influence on financial statement fraud
Bahasa Inggris
No full textThis study aims to determine the effect of brand ambassadors, brand image, and halal labeling on purchasing decisions for Scarlett Whitening products. This study uses a descriptive quantitative approach with a population of Sidoarjo people who have bought Scarlett Whitening products and are more than 17 years old. The sample was selected using purposive sampling technique. Data collection was carried out through distributing questionnaires, where respondents' answers were measured using a Likert scale. Data analysis using the SmartPLS (Partial Least Square) 4.0 tool. The results of this study prove that Brand Ambassador has an effect on purchasing decisions on scarlett whitening products. In addition, Brand Image affects purchasing decisions on scarlett whitening products and Halal Label affects purchasing decisions on scarlett whitening products
Marketing Strategy and Added Value of Halal Certification in Herbalife Beverage Business Development
No full textHealth" is a difficult word to define, but health is very important in our lives. Islam can be interpreted as the results achieved by individuals or groups. Considering that Indonesia is the country with the largest Muslim population in the world, halal certification is a basic requirement for every product sold. The purpose of this study is to contribute to formulating an effective strategy for the development of Herbalife's business in the country. The research method used is a qualitative approach. The data collection method used in this study is interviews. The data analysis method in this study is data reduction, data presentation, and conclusion. The study results indicate that a marketing strategy that integrates halal certification can positively impact the Herbalife beverage business. By implementing the right market segmentation, product differentiation, and effective promotion and distribution strategies, Herbalife can increase its competitiveness in the global market. Halal certification is not only a requirement for regulatory compliance, but also an important factor in increasing consumer loyalty and expanding market reach. Therefore, the researcher suggests that a marketing strategy that integrates halal certification can positively impact the Herbalife beverage business. By implementing appropriate market segmentation, product differentiation, and effective promotion and distribution strategies, Herbalife can increase its competitiveness in the global market
The Influence of the Non-Physical Work Environment and Work Satisfaction on the Work Enthusiasm of Civil Servants of the Population and Civil Registration Office of Pontianak
No full textThe effectiveness of civil servants in achieving organizational goals is greatly influenced by various factors, including work environment and job satisfaction. This study aims to determine the effect of non-physical work environment and job satisfaction on the work spirit of civil servants at the Pontianak City Population and Civil Registration Office. This study uses a quantitative approach with an associative method, using primary data collected through questionnaires and interviews. Secondary data were employee performance appraisals and records of violations. The sample consisted of 49 respondents selected using the saturated sampling technique. Data analysis was performed using IBM SPSS 26, which included validity and reliability tests, classical assumption tests, and hypothesis tests through multiple linear regression analysis. The results showed that the non-physical work environment had a significant positive effect on work enthusiasm, while job satisfaction did not show a significant effect. The coefficient of determination (R²) is 0.239, which indicates that 23.9% of the variation in work enthusiasm is explained by the non-physical work environment and job satisfaction, while the remaining 76.1% is caused by other variables. This study concludes that improving the non-physical work environment can positively influence work enthusiasm, which in turn can improve employee performance
Nilai-Nilai Etika Jual Beli dalam Al-Qur’an dan Kontribusinya bagi Pembangunan Ekonomi Berkelanjutan
No full textThis article examines the ethical principles of buying and selling transactions from a Qur'anic perspective and their implications for contemporary economic life. In the Islamic view, buying and selling transactions should be based on moral values and justice. Some of the ethical principles emphasized in the Qur'an include justice, honesty and transparency. The principle of justice is reflected in the command not to eat other people's wealth by unlawful means, but through mutually agreeable trade (QS. An-Nisa: 29). Meanwhile, the principles of honesty and transparency are outlined in the prohibition of eating other people's wealth by unlawful means and manipulating evidence before the judge (QS. Al-Baqarah: 188). This research uses a qualitative approach with a literature study method (library research). The primary data used in this research are Qur'anic verses related to ethical principles in buying and selling transactions. Meanwhile, secondary data is obtained from various literature sources, such as books, scientific journals, articles, and other sources relevant to the research topic. Data collection techniques are carried out through literature studies. Where researchers search, identify, and inventory Qur'anic verses related to ethical principles in buying and selling transactions. The implementation of these ethical principles in contemporary economic life can have a positive impact, such as creating a healthy business climate, increasing public trust, and encouraging equitable economic growth. In addition, buying and selling transactions in accordance with Islamic ethics can also be a solution to various current economic problems, such as avoiding harmful practices of usury, gharar, and maysir.Artikel ini mengkaji prinsip-prinsip etis dalam transaksi jual beli berdasarkan perspektif Al-Qur'an dan implikasinya dalam kehidupan ekonomi kontemporer. Dalam pandangan Islam, transaksi jual beli harus didasarkan pada nilai-nilai moral dan keadilan. Beberapa prinsip etis yang ditekankan dalam Al-Qur'an antara lain keadilan, kejujuran, dan transparansi. Prinsip keadilan tercermin dalam perintah untuk tidak memakan harta orang lain dengan cara yang batil, melainkan melalui perdagangan yang saling ridha (QS. An-Nisa: 29). Sementara itu, prinsip kejujuran dan transparansi digariskan dalam larangan memakan harta orang lain dengan cara yang bathil dan memanipulasi bukti di hadapan hakim (QS. Al-Baqarah: 188). Penelitian ini menggunakan pendekatan kualitatif dengan metode studi literatur (library research). Yang mana data primer yang digunakan dalam penelitian ini adalah ayat-ayat Al-Qur'an yang berkaitan dengan prinsip-prinsip etis dalam transaksi jual beli. Sementara itu, data sekunder diperoleh dari berbagai sumber literatur, seperti buku, jurnal ilmiah, artikel, dan sumber-sumber lain yang relevan dengan topik penelitian. Teknik Pengumpulan data dilakukan melalui studi kepustakaan. Dimana peneliti melakukan penelusuran, identifikasi, dan inventarisasi ayat-ayat Al-Qur'an yang terkait dengan prinsip-prinsip etis dalam transaksi jual beli. Implementasi prinsip-prinsip etis tersebut dalam kehidupan ekonomi kontemporer dapat memberikan dampak positif, seperti menciptakan iklim usaha yang sehat, meningkatkan kepercayaan masyarakat, dan mendorong pertumbuhan ekonomi yang berkeadilan. Selain itu, transaksi jual beli yang sesuai dengan etika Islami juga dapat menjadi solusi atas berbagai permasalahan ekonomi saat ini, seperti menghindari praktik-praktik riba, gharar, dan maysir yang merugikan. 
Islamic Education: Harmonizing Power and Knowledge to Create an Ideal World Order
No full textThe increasingly complex advancements of the modern world demand a close synergy between power and knowledge. Power, encompassing the ability to lead, manage, and make decisions, must align with knowledge grounded in moral and religious values. Islamic education provides a strong foundation for integrating these two aspects, resulting in individuals who excel intellectually while also possessing moral and spiritual responsibility. This article aims to explore how Islamic education can serve as an effective means of uniting power and knowledge to create an ideal world order. The researcher employs a descriptive qualitative approach. The data sources consist of primary and secondary data. Data collection techniques are conducted through literature review by examining literature relevant to the research topic. Power is defined as the ability to influence, lead, manage, and make decisions. Ultimate and absolute power belongs to Allah SWT. Knowledge must be rooted in Islamic teachings, encompassing various aspects of worldly and spiritual life based on the Qur'an and Sunnah. Power and knowledge must be interconnected: power shapes knowledge, and knowledge strengthens power. The concept of an ideal world order emphasizes justice, prosperity, and harmony. Islamic education fosters a harmonious and civilized society, contributing positively to the development of insan kamil—individuals who are not only intellectually intelligent but also possess noble character
Pesantren Curriculum Development Strategies in Improving Students' Digital Literacy (Case Study of Pesantren Teknologi Majapahit, Mojokerto)
No full textThis study examines the pesantren curriculum development strategy in improving students' digital literacy. The objectives of this study include: first, to analyze the pesantren curriculum development strategy in improving digital literacy; second, to analyze the implications of the pesantren curriculum development strategy in improving students' digital literacy. This research uses a qualitative approach with a case study method conducted at Pesantren Teknologi Majapahit (PTM) Mojokerto. Data were collected through in-depth interviews with pesantren managers or leaders, curriculum development team, technology teachers at PTM and students, as well as direct observation of teaching and learning activities. This study found seven main strategies implemented by Islamic boarding schools in the context of curriculum development to improve digital literacy. First, conducting research based on needs analysis. Second, the determination of curriculum development goals that are in line with the vision and mission of the Majapahit Technology Islamic Boarding School, Third, the procurement of training and workshops for Islamic boarding school educators and administrators, Fourth, the development of digital literacy subjects that aim to improve students' skills and understanding related to the use of technology critically and ethically. Fifth, the integration of technology in classroom learning activities. Sixth, the procurement of additional classes (co-curricular) Seventh, online and offline monitoring the implications of this strategy are the improvement of the quality of learning in Islamic boarding schools, better digital competence of students, and the creation of a learning environment that supports students to master technology wisely and ethicall