Portal Jurnal STIE Widya Gama Lumajang (Sekolah Tinggi Ilmu Ekonomi)
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    PENGENDALIAN KUALITAS DENGAN MENGGUNAKAN METODE STATISTICAL QUALITY CONTROL (SQC) UNTUK MEMINIMUMKAN PRODUK GAGAL PADA TOKO ROTI BAROKAH BAKERY

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    Quality Control is an activity (company management) to maintain and navigate to product quality (and) services companies can be maintained as planned. Quality Control used the company to minimize failed products using methods of Statistical Quality Control (SQC) so that the company can meet the quality products that have been specified businesses and consumers are satisfied in consuming the product. The purpose of that will be achieved in this research is to determine the method of Statistical Quality Control (SQC) with tekhnik control chart and diagram of cause and effect applied the company Bakery Barokah Bakery in quality control to minimize the product failed. Tekhnik data collection that is used is a library research and field research, while data analysis tool  that  is  used control  chart and  diagram  of  cause  and  effect. The  results  of  the  analysis  of control charts shows that the number of products that are examined as much as 27.710 units, the average of 0,099 product damage or 9.9%. Limitations: UCL supervision of 0,1161 or 11.61%, LCL of 0,0819 or 8,12%. Quality control on  the Bakery Barokah Bakery is  good because the  number of failed products are  still within the boundaries of fair is located between UCL and LCL. While the results from the diagram for result (fish bones), the main factor the causes of the failure of the products of bread in the Bakery Barokah Bakery namely human factors. Where people fail in the making of the bread products. So required training to minimize failed products that occurred caused by human factors

    Kinerja Badan Jaminan Sosial Dan Kepuasan Pelanggan

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    The purpose of this research is to test the quality of service and company capability through the customer satisfaction and company performance of Indonesia social security agency of human resource ( BPJS Ketenagakerjaan). This is  quantitative research with survey method approach. It was population 1.011 people and distributed 91 questionnaires for BPJS Ketenagakerjaan Jember branch. Partial Least Square (PLS) software used to test the hyphotesis.The research found  that service quality variable has effect through the customer satisfaction but does not have any effect for the company performance. Company capability variable affects the customer satisfaction and company performance

    Rancangan Acak Kelompok Lengkap ( RAKL ) Pada Pengaruh Harga Barang Dan Jasa Terhadap Inflasi

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    One of things that influence inflation is the price of goods and services. In previous research, researcher  calculate  the inflation  with Laspayers methods  and generate 71,7%  as correlation value. It is still not enough to make conclusion of this case because there is a lot of research that explain about inflation is influenced by many things. Therefore, this research apply Rancangan Acak Kelompok Lengkap (RAKL) to analyze the influence of the price of goods and services against inflation. The analysis process use Minitab software with inflation value as variable. The result of research explain that       = 2,89 with  = 5% so that means   is rejected then it is true to conclude that the price of goods and services influce the inflasio

    Pengaruh Store Atmosphere, Lokasi, Dan Keragaman Produk Terhadap Keputusan Pembelian Pakaian: Pada Pasar Umum Pasirian Lumajang

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    This study aims to determine the of store atmosphere, location, and product diversity on the purchasing influence decision to buy clothes on the general market of Pasirian Lumajang. This research is a quantitative research by finding associative ssociation which is causal. The results of this study showes that partially store tmosphere has no significant effect on purchasing decisions, location has a significant influence on purchsing decisions, and product diversity has a significant effect on purchasing decisions. Simultaneously store atmosphere, location, and product diversity have a significant effect on purchasing decision of garment at general market of Pasirian Lumajang. The limitations of this study is to research of store atmosphere, ocation, and product diversity as a factor influencing purchasing decisions, while ther variables that can influence purcasing decisions are expected to be examined by subsequent researchers in different periods and internet services

    Effect Of Quality Of Service, Reputation And Value Of Service Higher Education On Student Satisfaction

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    This study aims to measure the level of student satisfaction on dimensions of quality education services either partially or partial. Dimensions of the quality of education services consist of tangible, reliability, responsiveness, assurance and empathy. Respondents were 60 students STIE Widya Gama Lumajang. Data analysis technique used is multiple linear regression analysis, by first testing the research instrument, namely the validity and reliability. The results showed that partially there are two variables that affect student satisfaction is assurance and empathy, while simultaneously dimensions of service quality education consisted of five variables affect the student satisfaction. 52.9% student satisfaction can be explained by the independent variables are physical evidence, reliability, responsiveness, assurance, empathy, while the remaining 47.1% of student satisfaction is influenced by other variables not examined in this stud

    Akuntansi Manajemen Modern; Mengecewakan Bos Adalah Bahaya Besar Tapi Mengecewakan Konsumen Adalah Bahaya Yang Lebih Besar Karena Bos Kita Digaji Oleh Konsumen

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    Akuntansi manajemen berkembang beriringan dengan perkembangan teknologi informasi yang sebegitu canggihnya. Ketika berbicara persoalan perkembangan akuntansi manajemen, maka secara sederhana disebutkan bahwa perubahan tersebut dari akuntansi manajemen tradisional atau konvensional ke modern atau kontemporer. Tujuan dari artikel ini adalah untuk memberikan tambahan referensi dan wawasan intelektual tentang akuntansi manajemen kontemporer. Artikel ini membahas tentang perjalanan akuntansi manajemen yang saat ini berubah menjadi kontemporer, dibahas juga tentang akuntansi manajemen kontemporer yang akan membantu perusahaan untuk menghadapi persaingan dengan kompetitornya disamping perusahaan harus selalu melakukan perbaikan secara terus-menerus menyesuaikan dengan perkembangan teknologi informasi yang semakin modern serta peran akuntan manajemen masa kini beserta sertifikasi yang tersedia bagi akuntan manajemen

    Pelatihan Peningkatan Kemampuan Komunikasi Bisnis Kelompok Usaha Bersama Ibu-Ibu PKK Desa Tempeh Lor Kecamatan Tempeh

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    Good and proper communication is very important to be done by an entrepreneur. Communication is the activity of delivering, receiving and processing messages from one person to another. Communication is closely related to the sensory system. Example: hearing. The ability to communicate can be called as the ability to speak because the language is used as a language communications. Therefore, the authors feel the need to provide training Improvement of Business Communication Skills Business Group with Mother PKK Tempeh Lor Village District Tempeh Year 2017

    Pelatihan Peningkatan Kewirausahaan dengan Strategi Komunikasi Persuasif Bagi Kader Gerbangmas: Desa Selok Awar-Awar Kabupaten Lumajang

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    Entrepreneurship improvement training aims to develop communication skills. Selok Awar-Awar Awar-Awar village, Pasirian Lumajang sub-district is a very potential tourist spot for people to entrepreneurship. By exploiting the potential of natural resources (SDA) and human resources (HR), it can be assured regional income will increase. In addition, by exploiting the natural potential, the field of work will increase and the unemployment rate will decrease. However, in reality people have not taken advantage of entrepreneurship opportunities as well as possible. This is due to their lack of knowledge about entrepreneurship. Most people tend to think only about how to create and process products, they are less concerned about how to promote their products to sell and excel in the market with a high price. For that, the need for training marketing the product with a persuasive language or with a language that can mensugesti consumers

    Peningkatan Kapasitas Pelaporan Keuangan Bumdesa Gesang Sejahtera Desa Gesang Kecamatan Tempeh Kabupaten Lumajang

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    Business Unit of Village Unit or Bumdesa is mandate of Law no. 6 Year 2014 on the Village. The establishment of BUMDesa is an effort to accommodate all activities in the field of economy and / or public services managed by the village and / or inter-village cooperation. The regulation on BUMDesa is regulated through Village Regulations. Bumdesa Gesang Sejahtera was established in 2017, with a legal umbrella of village law. The effort developed by Bumdesa is based on the potential of agriculture and other sectors that have become embryos before. Businesses managed by Bumdesa include; (1) agriculture with organic rice production and fertilizer business, organic agricultural medicine, (2) waste transportation services, (3) HIPPA water service. The problem faced by Bumdesa Gesang Sejahtera as a partner is not yet optimal financial management Bumdesa, which consists of planning, implementation, administration and financial accountability. The pressing issue is financial administration, where Bumdesa has not been able to present financial reports and report to the Village Government. Devotion is done, is training and mentoring activities on (1) standardization of financial format, (2) process of preparation of financial statement, (3) OJT prepare financial report. The output of this devotion is the management capability for the operational operators in the process of administration and financial reporting Bumdesa covers the aspects of cognitive, psychomotor and affective

    Pengaruh Dimensi Kualitas Pelayanan Terhadap Kepuasan Wajib Pajak: Kabupaten Lumajang

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    Tujuan dari penelitian adalah untuk menguji tentang dimensi kualitas layanan (Tangible, Reilability, Responsiveness, Assurance, dan Empathy) yang mana mempunyai efek penting terhadap Kepuasan Wajib Pajak di Kabupaten Lumajang. Berdasarkan kerangka konseptual dari kualitas   layanan   dan   kepuasan   pelanggan,   ukuran   yang   sesuai   telah   diidentifikasi   dan dikembangkan sesuai dengan konteks dalam studi. Dengan menggunakan probability sampling, survei  telah  dilakukan  pada  60  wajib  pajak  di  lingkup  Dinas  Pengelolaan  Keuangan  Aset Daerah Kabupaten Lumajang. Hasil menunjukkan bahwa hanya dua dari lima hubungan antar dimensi kualitas layanan terhadap  kepuasan  wajib  pajak  yang  ditemukan  signifikan.  Dengan  menggunakan  analisis regresi linier berganda, temuan penting dalam penelitian ini adalah (1) Tangible, Reliability, dan Responsiveness  tidak   mempunyai   dampak   penting   terhadap   Kepuasan   Wajib   Pajak,   (2) Assurance dan Empathy mempunyai dampak penting terhadap Kepuasan Wajib Pajak. Temuan juga  mengungkap  bahwa  Assurance  mempunyai  efek  dominan  dalam  mendorong  Kepuasan Wajib Pajak

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    Portal Jurnal STIE Widya Gama Lumajang (Sekolah Tinggi Ilmu Ekonomi)
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