E-Jurnal Universitas Muhammadiyah Palembang
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Strategi Pelayanan Customer Service Perbankan Syariah Bnnk Muamalat Kantor Cabang Pembantu Plaju Palembang Dalam Meningkatkan Jumlah Nasabah
No full textCustomer Service merupakam suatu bagian dari unit organisasi atau bank yang mampu menangani kebutuhan nasabahnya, adapun tugas customer service ialah memberikan pelayanan dan membangun hubungan yang baik dengan nasabah. Tujan penelitian ini untuk mengetahui strategi pelayanan Customer Service dalam meningkatkan jumlah nasabah pada Bank Muamalat KCP Plaju, serta Faktor-Faktor yang mempengaruhi Customer Service dalam meningkatkan Pelayanan pada Bank Muamalat KCP Plaju. Dalam penulisan ini penulis menggunakan metode wawancara dan dokumentasi. Hasil penelitian ini, strategi yang digunakan ialah customer service bersikap ramah kepada nasabah,komunikatif. Faktor yang mempengaruhi Customer service dalam meningkatkan pelayanan ialah faktor Sumber Daya Manusia, serta faktor kualitas produk
INVENTARISASI GULMA DOMINAN DI LAHAN JAGUNG (Zea mays L.) DI DESA SEMBAWA KECAMATAN SEMBAWA KABUPATEN BANYUASIN
Get PDFInventarisasi Gulma Dominan di Lahan Jagung (Zea mays L.) di Desa Sembawa Kecamatan Sembawa Kabupaten Banyuasin. Praktek lapangan ini dilaksanakan pada bulan Januari sampai dengan Februari 2018 di Desa Sembawa Kecamatan Sembawa Kabupaten Banyuasin Sumatera Selatan. Praktek lapangan ini bertujuan untuk mengetahui dan mempelajari jenis-jenis gulma dominan pada tanaman jagung. Metode yang digunakan dalam praktek lapangan ini adalah metode observasi, wawancara (kuisioner), dokumentasi dan analisis vegatasi gulma dengan metode kuadrat. Hasil praktek lapangan yang telah dilakukan menunjukkan gulma yang ditemukan pada areal pertanaman jagung di desa Sembawa Kecamatan Sembawa Kabupaten Banyuasin terdiri dari 9 jenis gulma dari 7 famili. Pada lahan pertanaman jagung umur dua minggu terdapat 4 jenis gulma dari 4 famili. Pada lahan pertanaman jagung umur empat minggu terdapat 9 jenis gulma dari 7 famili. Nilai SDR tertinggi pada lahan pertanaman jagung umur 2 minggu adalah Cyperus rotundus L dengan nilai SDR 50,06% dan Nilai SDR tertinggi pada lahan pertanaman jagung umur 4 minggu adalah Cyperus rotundus L dengan nilai SDR 21,63%. Hasil perhitungan koefisien komunitas, menunjukkan bahwa kedua komunitas terdapat kesamaan sebesar 16,72 % berdasarkan kerapatan mutlak, dan 16,35 % berdasarkan kerapatan nisbi.Inventory Of Dominant Weeds In Corn Field (Zea mays L.) Villages In Sub District Of Banyuasin District. This field practice was carried out from January to March 2018 in the village of Sembawa sub district of Sembawa Banyuasin district of South Sumatra. This field practice aims to identify and study the dominant weed species in corn crops. The method used in this field practice is the method of observation, interview (Quisioner), documentation and analysis of weed vegetation by quadratic method. The result of field practice that has been done shows that weeds found in corn plantation area in Sembawa village, subdistrict of Banyuasin district of South Sumatera consist of 9 species of weeds from 7 families. In the first corn cultivation area there are 4 species of weeds from 4 families. In the second corn plantation area there are 9 types of weeds from 7 families. The highest SDR value on the first corn cultivation area was Cyperus rotundus L with an SDR value of 50,06%. The highest SDR value in the second corn cultivation area was Cyperus rotundus L with SDR value of 21,63%. The result of community coefficient calculation shows that both communities have similarity equal to 16,72% based on absolute density, and 16,35% based on relative density
KINERJA BANK UMUM SYARIAH BERDASARKAN MAQASHID SYARIAH INDEX
Get PDFThis study aims to measure the performance of Sharia Commercial Banks (BUS) using the Maqashid Syariah Index (MSI), and compare the results using the capital structure of BUS. This study applies quantitative and comparative -descriptive methods based on data from the annual financial statements of 12 BUS Indonesia for the 2021-2022. Data analysis was conducted using three MSI indicators (ratios), namely educating individuals, upholding justice, and promoting prosperity, as the basis for evaluation. The results showed that in 2021, there were five BUS that obtained results above 0.1; in order, namely BTPNS, BAS, BMS, BSI, and BCAS. In 2022, there are BUS goals that obtain results above 0.1, respectively, namely BTPNS, BMS, BAS, BCAS, BSI, BNTB, BJBS. Measured by KBMI, BTPNS (KBMI 2) ranked 1st two years in a row; while BSI (KBMI 3) is only ranked 4th (2021), even in 2022 it fell to rank 5 (2022). This means that the capital structure (KBMI) is not positively correlated with MSI's performance
ANALISA PENERAPAN GREEN MARKETING PADA CITRA PRODUK HAPIHOME AIR PURIFYING BAGS (KANTONG PEMBERSIH UDARA HAPIHOME)
Get PDFPurpose– The objective of this research is to examine how green marketing influences the brand perception of Hapihome, a locally produced item specializing in Air Purifying Bags composed entirely of Activated Bamboo Charcoal. These bags have the capability to effectively absorb odors, moisture, and bacteria from the surrounding air. Design/methodology– Utilizing a purposeful sampling approach, the study involved 100 participants and employed Google Forms questionnaires as a data collection method. The analysis of green marketing focused on four key elements: green products, green pricing, green distribution channels, and green promotion. Descriptive analysis, employing frequency tables, was utilized to scrutinize respondent characteristics, while quantitative analysis was conducted using StatisticaI Product and Service SoIutions (SPSS). Findings- The green marketing variables examined in the study exert a notable impact on the brand perception of Hapihome. Green product has the highest influence on the brand image of Hapihome. Consumers tend to choose Hapihome products because they have a brand image associated with environmentally responsible business concepts. The consistency between the promotion carried out and the actual business practices is crucial, as inconsistency can damage the brand image and consumer trust
Rice Washing Water as an Alternative to Liquid Organic Fertiliser (LOF) in Margamulya Village, Semangga District, Merauke Regency
Get PDFSemangga District is one of the rice-producing areas in Merauke Regency. One of the villages in Semangga District is Margamulya Village, which has 981 ha of agricultural land, 3,750 tonnes of rice production, and 5.4 tonnes/ha of rice productivity, a population of 2950 people, and 945 households. The population of Margamulya Village is occupied by farmers, with a total of 1069 people. This large population will produce large amounts of household waste as well, and if the waste is not processed, there will be a lot of garbage disposed of, which can damage the environment. Household waste will be more helpful if further processing is carried out, such as liquid organic fertilizer (LOF), which has many benefits for farmers. The main objectives of this community service are 1) to Help provide alternative organic fertilizer for farmers and 2) to help farmers get additional income. The method used in this service is to provide socialization and technical guidance on making liquid organic fertilizer (LOF) from household waste and packaging and marketing LOF. The technical guidance activities went well, and all village-level officials supported the service activities. With this activity, rice-washing water that was previously discarded becomes more practical and can be utilized as an alternative to increasing income in the family
PERAN PEMERINTAH DALAM PENATAAN DAN PENYELENGGARAAN TRANSPORTASI DI TERMINAL TIPE B BARUGA KENDARI
Get PDFThis research aims to analyze the role that local governments should play in organizing transportation, especially in the arrangement, development and implementation of transportation operations in the Baruga Kendari Type B Passenger Terminal area. This research focuses on the role that the government should play in organizing the Baruga Kendari Type B Passenger Terminal. Data collection was carried out through interviews with relevant stakeholders at the Baruga Kendari Type B Passenger Terminal who were deemed to understand the issues raised. The results of the research found that the Southeast Sulawesi Provincial Government through the Department of Transportation has carried out roles in the implementation of land transportation, especially in the arrangement, development and implementation of operationalization in the Baruga Kendari Type B Passenger Terminal area in order to encourage the implementation of safe, comfortable, humane and sustainable transportation
STUDI NILAI TAMBAH SINGKONG MENJADI TEPUNG MOCAF DI KWT GEMILANG KECAMATAN ILIR TIMUR II KOTA PALEMBANG
Get PDFABSTRACTThe aim of this research is to find out how much added value and profit is made from cassava into mocaf flour in KWT Gemilang, Ilir Timur II District, Palembang City. This research was carried out in Kelurahan 2 Ilir, Ilir Timur II District, Palembang City from February to April 2024. The research method used was a descriptive method. The sampling method used was purposive sampling. The data collection methods used were observation, interviews and documentation. The processing methods used are editing, coding, and tabulating and the data analysis used is the Hayami method. From the research results, the results of processing cassava into mocaf flour carried out at KWT Gemilang are quite good. This can be seen from the added value obtained, namely Rp. 6,394/Kg with a value added ratio of 67,2%, which means that the ratio of processing cassava into mocaf flour at KWT Gemilang has a high added value. And the total profit obtained from the business of processing cassava into mocaf flour at KWT Gemilang is IDR 4,680/Kg. ABSTRAKTujuan penelitian ini adalah untuk mengetahui berapa besar nilai tambah dan keuntungan singkong menjadi tepung mocaf di KWT Gemilang Kecamatan Ilir Timur II Kota Palembang. Penelitian ini dilaksanakan di Kelurahan 2 Ilir Kecamatan Ilir Timur II Kota Palembang pada bulan Februari sampai dengan April 2024. Metode penelitian yang digunakan adalah metode deskriptif. Metode penarikan contoh yang digunakan adalah dengan cara sengaja (purposive sampling). Metode pengumpulan data yang digunakan adalah observasi, wawancara dan dokumentasi. Metode pengolahan yang digunakan yaitu editing, coding, dan tabulating dan analisis data yang digunakan yaitu metode hayami. Dari hasil penelitian pengolahan singkong menjadi tepung mocaf yang dilakukan di KWT Gemilang nilai tambah yaitu sebesar Rp 6.394/Kg dengan rasio nilai tambah sebesar 67,2% yang artinya rasio pengolahan singkong manjadi tepung mocaf di KWT Gemilang memiliki nilai tambah yang tinggi. Dan Jumlah keuntungan yang didapatkan dari usaha pengolahan singkong menjadi tepung mocaf di KWT Gemilang yaitu sebesar Rp 4.680/Kg
PARTICIPATING IN ECOTURISM ACTIVITIES IN BUSINESS GROUPS SOCIAL (KUPS) HARAU DISTRICT
Get PDFA forest is a unified ecosystem in the form of an expanse of land containing biological natural resources dominated by trees in a natural environment, one of which cannot be separated from the other (UU No. 41 of 1999). Forest Management Unit (KPH) is a forest management area according to its main function and designation, which can be managed efficiently and sustainably. Ecotourism or ecotourism (in English: ecotourism) is a tourism activity that is environmentally friendly by prioritizing aspects of nature conservation, aspects of socio-cultural economic empowerment of local communities, as well as aspects of learning and education. The aim of this research is to find out ecotourism in KUPS Harau District. Data collection in practice is carried out through direct observation techniques in the field and conducting interviews with supervisors in the field regarding the required data parameters. There are 4 KUPS in Harau District, namely, KUPS Kapalo Banda Taram, KUPS Guguak Keramat, KUPS Bukik Kumayan Lestari and KUPS HKm Maju Basamo. With different tourist attractions for each KUPS
Implementasi Sistem Informasi Masjid (SIMAS) Pada Masjid Jamie Nurul Huda
Get PDFKegiatan pelatihan implementasi Sistem Informasi Masjid (SIMAS) ini bertujuan untuk meningkatkan kemampuan pengurus Dewan Kemakmuran Masjid (DKM) Jamie Nurul Huda Parung dalam mengelola dan memanfaatkan sistem informasi berbasis web. Implementasi sistem ini diharapkan dapat meningkatkan efisiensi dan efektivitas dalam pengelolaan data serta komunikasi dengan jamaah. Adapun tujuan kegiatan Pengabdian kepada Masyarakat ini adalah membekali pengurus DKM dengan keterampilan teknis dalam mengoperasikan dan mengelola sistem informasi berbasis web, memperbaiki cara pengelolaan data masjid agar lebih terstruktur dan mudah diakses, memudahkan penyebaran informasi kepada jamaah melalui platform berbasis web. Rangkaian kegiatan yang akan dilaksanakan diantaranya pembukaan dan sosialisasi, pembukaan oleh Ketua DKM Jamie Nurul Huda, sosialisasi tujuan dan manfaat sistem informasi berbasis web, pelatihan dasar, pengantar tentang teknologi web dan internet dan pengantar sistem informasi masjid berbasis web. Kegiatan ini merupakan langkah penting dalam modernisasi pengelolaan masjid. Dengan adanya sistem informasi berbasis web, DKM Jamie Nurul Huda Parung dapat memberikan layanan yang lebih baik kepada jamaah serta mengelola masjid dengan lebih profesional dan transparan
Faktor faktor yang Mempengaruhi Perawat terhadap Standart Operasional Prosedur Penggunaan Masker di Bangsal Rawat Inap
Get PDFStandart Operational Procedure (SOP) Penggunaan Masker adalah pedoman dalam menggunakan masker yang sesuai dengan fungsinya untuk melindungi diri tenaga kesehatan selama bekerja terutama di masa pandemi Coronavirus Disease 2019 COVID-19. Penelitian dilakukan untuk mengetahui faktor internal dan eksternal yang mempengaruhi kepatuhan tenaga kesehatan terhadap SOP penggunaan masker di Rumah Sakit Muhammadiyah Palembang (RSMP). Penelitian ini berupa observasional analitik desain cross sectional dengan jumlah sampel sebanyak 23 orang. Pengambilan sampel dilakukan secara total sampling. Populasi penelitian adalah perawat tetap yang bekerja di Instalasi Rawat Inap Penyakit Dalam dan Anak Rumah Sakit Muhammadiyah Palembang. Hasil penelitian menunjukkan sebanyak 20 responden (87%) patuh dan 3 responden (13%) tidak patuh terhadap SOP penggunaan masker. Hasil Analisis Bivariat dengan uji chi-square didapatkan bahwa faktor internal masa kerja (p = 0,003) dan sikap (p = 0,016)) serta faktor eksternal (beban kerja (p = 0,043) dan karakteristik kelompok (p = 0,016)) mempengaruhi kepatuhan terhadap SOP. Hasil Analisis Multivariat dengan uji regresi logistik menunjukkan bahwa masa kerja lebih dominan mempengaruhi kepatuhan terhadap SOP Penggunaan masker (p = 0,023)