Jurnal Online - Universitas Islam Kalimantan
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IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT (TQM) TOWARDS QUALITY CULTURE AT PT. COCA COLA INDONESIA
No full textTotal Quality Management (TQM) is a new paradigm for running a business that aims to maximize an organization's competitiveness through a focus on customer satisfaction, the involvement of all employees, and continuous improvement. The research objectives are: (a) To determine the extent to which the variables in the implementation of Total Quality Management which include focus on consumers, continuous improvement, management commitment, training, employee empowerment, performance comparison, and the use of statistical tools simultaneously on quality culture. (b) To ascertain the degree to which each variable in the implementation of Total Quality Management, namely customer focus, continuous improvement, management commitment, training, employee empowerment, performance comparison, and the use of statistical tools that partially affects quality culture. (c) To identify which variable in the implementation of Total Quality Management has the most dominant influence on quality culture. The method used in this research is an explanatory research with a quantitative approach on the effect of Total Quality Management Implementation on quality culture, as it aims to explain the relationship between variables through hypothesis testing, while the data used are generally numerical and are analyzed through statistical tests. The results of the study indicate that there is a significant influence between the variables in the implementation of Total Quality Management which include customer focus, continuous improvement, management commitment, training, employee empowerment, performance comparison, and the use of statistical tools simultaneously on quality culture
Stress Kerja Pada Perawat Rumah Sakit Umum Daerah Di Kota Pontianak, Kalimantan Barat
No full textPerawat merupakan kelompok pekerja yg berada pada urutan pertama penyumbang stress kerja. Stres kerja pada perawat masih masih permasalahan yang muncul di berbagai fasilitas pelayanan kesehatan. Tuntutan pekerjaan yang tinggi, pengaturan kerja dan shift yang cenderung tidak beraturan, serta tekanan dari pasien menjadi faktor yang pendorong stress kerja. Tujuan penelitian ini adalah mengidentifikasi faktor stress kerja pada perawat rumah sakit umum daerah di Kota Pontianak. Desain penelitian yang digunakan adalah observasional deskriptif dengan pendekatan Cross-Sectional. Sampel adalah perawat di ruang rawat inap dan bekerja shift work di Rumah Sakit Umum Daerah yang ada di Kota Pontianak. Sampel sebanyak 60 orang, diambil secara accidental sampling. Instrumen dalam penelitian mengacu pada NIOSH General Job Stress Questionnaire. Data diolah dan dianalisis secara deskriptif menggambarkan distribusi frekuensi faktor stress kerja. Hasil penelitian menunjukkan bahwa faktor lingkungan kerja (60%), paparan konflik peran (56,7%), konflik interpersonal (50%), kepastian pekerjaan (53,3%), tuntutan kerja berlebih (56,7%), beban kerja dan tanggung jawab berlebih (55%), tuntutan kerja mental (51,7%), dan dukungan sosial baik dari atasan, teman dan keluarga (55%) merupakan faktor yang menyumbangkan risiko stress kerja pada perawat. Stress kerja didominasi dengan adanya perubahan fisiologi dan psikologi perawat sebesar 51,7%. Dan sebanyak 13.3% perawat mengalami hilangnya hari kerja karena sakit akibat stress kerja. Diharapkan adanya upaya pengaturan beban kerja, shift kerja, perbaikan faktor lingkungan kerja serta peningkatan dukungan sosial agar stress kerja pada perawat dapat diminimalisir. Perlu penerapan manajemen stress yang baik oleh tim manajemen dan penanggung program K3 rumah sakit
PEMANFAATAN POTENSI WISATA DESA DAN BENDA CAGAR BUDAYA SEBAGAI OUT BOUND PEMBELAJARAN IPS DAN ECOTOURIME DI KABUPATEN BIMA
Get PDFThe village of Bumi Pajo has several attractions that can be developed as targets for outbound activities and ecotourism, such as cultural heritage sites (WaduTunti/Inscription sites), ancient graves, Oli Kaleli waterfall, fruit orchards, and its characteristic location in highlands/summits. Due to the presence of cultural heritage sites/objects, the village can be utilized as a location for outbound Social Studies learning. The objectives of this research are as follows: 1) Identifying and gathering all potential tourism attractions in Bumi Pajo village; 2) Describing and analyzing efforts to utilize sites and natural environments as outbound Social Studies learning resources; 3) Conceptualizing the village's tourism potential as ecotourism attractions. This research employs a qualitative method with a pure descriptive approach or survey research. Based on the research findings, the village's tourism potential has a positive impact on improving the welfare of local communities and preserving cultural heritage. Tourism potentials such as the Wadu Tunti inscription site, Oi Kaleli waterfall, and fruit orchards in Bumi Pajo village can be used as locations for outbound Social Studies learning and also tourist attractions, which can be managed and utilized for educational purposes, enhancing the welfare of local communities, especially in the economic sector. To optimize this potential, it is necessary to encourage active participation from the local community in managing and preserving the natural environment and cultural heritage site
The Cost Efficiency Analysis of Feed Use
Get PDFThe research aims to analyze the cost efficiency of using three types of feed when rearing three different types of ducks. The benefits of this research are expected to provide information to researchers and the public, especially breeders, about the types of feed and types of ducks that are more cost efficient in the duck farming business. The research used three types of feed and three different types of ducks. This research uses an experimental method with a Completely Randomized Design (CRD) factorial pattern (3x3) with 3 replications consisting of two factors, namely factor A and factor B. Factor A is the type of feed, consisting of; A1 (BR1 feed), A2 (PP3 feed), A3 (Mix feed). Factor B is the type of duck, consisting of; B1 (Peking duck type), B2 (Mojosari duck type), B3 (MA duck type). The variables observed were efficient use of rations (FE), economic efficiency of ration use (EEPP) and feed cost per gain (FCG). The data obtained were analyzed for variance (ANOVA), the differences between treatments were carried out by the Duncan multiple range test (DMRT). The research results showed that there was no interaction in each treatment between factors A and B. Factor A showed a very significant effect (P > 0.01) on the cost efficiency of feed use. Meanwhile, factor B shows no real effect. The conclusion of this research is that the best cost efficiency for using rations is the PP3 type of ration with a more efficient type of duck, namely Peking Duck. Suggestions based on research results are for broiler duck fattening businesses to use Peking ducks with PP3 rations to produce maximum body weight and with efficient feed costs
The Influence of Social Media @Kediri Foodies On The Green Product Purchasing Interest
Get PDFThe @kediri.foodies account is a content creator who reviews various kinds of culinary delights in the city of Kediri. This research aims to find out how much the @kediri.foodies account has a significant influence on the buying interest of the people of Kediri City. This research is classified as quantitative research with a descriptive survey method using random sampling techniques. A total of 100 respondents with certain criteria and who were followers of the @kediri.foodies account who were residents of Kediri City were the samples in this research. The primary data taken in this research is the results of questionnaire answers which are reprocessed so that they can show research results. The results of this research show that @kediri.foodies content has a significant influence on the buying interest of the people of Kediri City. The biggest indicator that has an influence in this research is the context in presenting content in the @kediri.foodies account
What Determines the Interest in Investing to Gold Savings at Pegadaian Syariah?
No full textSharia pawnshops are a financial institution that plays an important role in society. One of the products offered is gold investment. This study examines the effect of knowledge and promotions mediated by motivation on interest in investing in gold in sharia pawnshops. The object of the study was carried out in Banda Aceh City with 100 respondents spread across 9 districts. Determination of respondents using purposive sampling technique and analyzed by path analysis model. The results found that there was a positive effect of knowledge and promotion on the motivation to invest in gold. Promotion and investment also have a positive effect on interest in investing in gold. Meanwhile, knowledge does not have a positive effect on interest in gold investment. Other results found that motivation is not able to mediate knowledge of interest in investing in gold. However, knowledge can be mediated by the motivation to invest gold in sharia pawnshops. So, sharia pawnshops must increase promotion and outreach to the community so that the gold investment products offered are increasingly in demand
Perbedaan Skor Kualitas Hidup pada Subjek Usia Dewasa dengan Hipertensi dan Non-Hipertensi di Wilayah Kerja Puskesmas Tampaksiring I
No full textHipertensi merupakan kondisi ketika tekanan darah sistolik (TDS) seseorang mencapai ≥ 140 mmHg dan/atau tekanan diastolik (TDD) sebesar ≥ 90 mmHg pada pengukuran berulang di klinik. Gejala-gejala dari hipertensi dapat mengganggu aktivitas sehari-hari, sehingga hal tersebut dapat berpengaruh kepada kualitas hidup penderita hipertensi. Penelitian ini bertujuan untuk menganalisis perbedaan skor kualitas hidup pada subjek usia dewasa dengan hipertensi dan non-hipertensi di wilayah kerja Puskesmas Tampaksiring I. Penelitian ini menggunakan penelitian observasional analitik dengan desain cross sectional. Pada penelitian ini diharapkan diperoleh responden sebanyak 92 orang dengan sebaran 46 responden usia dewasa dengan hipertensi dan 46 responden usia dewasa non-hipertensi. Data yang digunakan adalah data primer yang diperoleh melalui pengisian langsung kuesioner WHOQOL-BREF untuk mengetahui tingkat kualitas hidup. Analisis data dilakukan secara univariat dan bivariat menggunakan uji Mann-Whitney U Test. Hasil analisis univariat didapatkan mayoritas subjek penelitian berusia 40-60 tahun (72,8%), berjenis kelamin perempuan (57,6%), bependidikan tinggi (56,5%), dan status bekerja (80,4%). Hasil analisis bivariat didapatkan nilai p = 0,000 yang menunjukkan bahwa terdapat perbedaan bermakna signifikan (p < 0,05), sehingga dapat ditarik kesimpulan bahwa terdapat perbedaan skor kualitas hidup pada subjek usia dewasa dengan hipertensi dan non-hipertensi di wilayah kerja Puskesmas Tampaksiring I
PELATIHAN KADER TENTANG PROTOKOL KESEHATAN COVID-19 DI WILAYAH KERJA PUSKESMAS MAJASEM KOTA CIREBON
No full textJumlah kasus terkonfirmasi COVID-19 terbanyak di Kota Cirebon yaitu di Kelurahan Karyamulya yang berada di Wilayah Kerja Puskesmas Majasem. Kader kesehatan sebagai garda terdepan dalam pelayanan kesehatan di masyarakat perlu diberikan pelatihan tentang protokol kesehatan supaya keterampilannya meningkat, sehingga dapat didesiminasikan kepada masyarakat dalam upaya memutus mata rantai penularan Covid- 19. Metodenya dilakukan dengan melakukan pelatihan kepada kader tentang protokol kesehatan COVID-19 yang meliputi cara mencuci tangan pakai sabun dan memakai masker yang benar terhadap semua kader kesehatan sebanyak 54 orang dengan teknik pengambilan sampelnya total sampling. Pengukuran keterampilan diperoleh menggunakan cheklist observasi yang dilakukan secara pretest dan posttest. Data dianalisis secara univariat dan bivariat dengan uji statistiknya paired t-test. Terjadi peningkatan keterampilan kader tentang protokol kesehatan, dalam melakukan cuci tangan pakai sabun beda rata-ratanya 3,48, sedangkan keterampilan kader memakai masker yang benar beda rata-ratanya 2,90 dengan p-value = 0,000. Hal tersebut menunjukkan bahwa terdapat peningkatan keterampilan kader tentang protokol kesehatan dalam melakukan cuci tangan pakai sabun dan memakai masker yang benar antara pre test dan post test
Analysis of the Relationship Between Online Shopping Experience, Service Quality and Online Shopping Satisfaction on Repurchase Intention in Tokopedia
No full textThis research examines the relationship between online shopping experience, service quality and online shopping satisfaction on repurchase intentions at Tokopedia. The type of research used is quantitative research using a consumer survey approach. The sampling technique used was purposive sampling. Data collection was carried out using a survey method via a Google form which was filled in by respondents. The research sample used was 210 respondents who had shopped at Tokopedia. In this research, the test used in statistical analysis is hypothesis testing with Smart PLS software. Based on the processing results, (1) online shopping experience has a significant effect on online shopping satisfaction; (2) service quality has a significant effect on online shopping satisfaction: and (3) online shopping satisfaction has a significant effect on repurchase intention
UPAYA MENINGKATKAN PELAYANAN MASYARAKAT DALAM PEMBAYARAN PAJAK KENDARAAN BERMOTOR MELALUI KOMPETENSI DAN PERILAKU PEGAWAI DI UPT PPD BAPENDA SAMSAT TAMIANG KABUPATEN BARITO TIMUR
Get PDFTujuan dari penelitian ini adalah mengetahui upaya meningkatkan pelayanan masyarakat dalam pembayaran pajak kendaraan bermotor melalui kompetensi dan perilaku pegawai di UPT PPD Bapenda Samsat Tamiang Kabupaten Barito Timur yang selama ini dan yang seharusnya. Penelitian ini menggunakan metode deskriptif kualitatif. Populasi pegawai sebanyak 56 orang. Sampel menggunakan teknik purposive sampling sebanyak 10 orang pegawai UPT PPD Bapenda Samsat Tamiang Kabupaten Barito Timur yang terdiri dari 1 (satu) orang Kasi SDM, 2 (dua) orang anggota Polri yang bertugas di UPT PPD Bapenda Samsat Tamiang Kabupaten Barito Timur, dan 7 (tujuh) orang pegawai penerima pajak. Teknik pengumpulan data menggunakan dokumentasi, wawancara mendalam dan observasi. Hasil penelitian disajikan dalam bentuk narasi deskripsi. Hasil penelitian dapat disimpulkan selama ini dalam segi kompetensi, pegawai masih memiliki pengetahuan, keterampilan kerja dan pengalaman kerja yang kurang. Ditinjau dari perilaku pegawai, pegawai memiliki budaya organisasi yang sudah cukup baik namun pada bagian sarana dan prasarana kerja masih perlu dibenahi mengingat masih belum ditemukan keadilan bagi seluruh pegawai dalam mendapatkan pelatihan serta fasilitas kerja yang memadai. Upaya yang dilakukan yaitu dengan memberikan jenjang karir, rotasi jabatan, pelatihan, pendidikan formal dan seminar yang bertujuan untuk meningkatkan pengetahuan, keterampilan, perilaku dalam memberi pelayanan serta pengalaman kerja yang nyata kepada pegawai. Instansi juga sebaiknya melakukan pembenahan dan melengkapi fasilitas kerja yang memadai serta adil bagi semua pegawa