Jurnal Online Universitas Surabaya

Jurnal Online Universitas Surabaya
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    4075 research outputs found

    The Influence of Food Quality and Service Quality on Repurchase Intention Through Customer Satisfaction

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    Purpose: This research aims to analyze the influence of food quality and service quality on repurchase intention through customer satisfaction in Sambal Bakar in Surabaya. Method: This research use quantitative causal design. A total of 137 respondents aged above 17 participated in this study. The analysis method employed was Structural Equation Modeling-Partial Least Square (SEM PLS). Result: The research results indicate that both food quality and service quality have a positive and significant impact on customer satisfaction. Customer satisfaction, in turn, significantly and positively influences repurchase intention, affirming the crucial contribution of customer satisfaction to the intention to revisit. Furthermore, both food quality and service quality significantly and positively affect repurchase intention, emphasizing that service quality makes a strong contribution to customers' intention to return

    Penerapan bentuk dan motif seni instalasi washi ke dalam quilting

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    Quilting merupakan metode menjahit 3 lapisan kain menggunakan tangan atau mesin jahit. Quilt umumnya terdiri dari 2 atau 3 lapisan yang dijahit bersama-sama dengan benang dan jarum, dalam hal ini bisa menggunakan tangan atau mesin jahit. Bentuk lain dari quilting adalah hanya dua lapis kain yang dipergunakan dan ini hanya untuk hiasan. Di atas permukaan kainnya diberi pola motif yang akan dijahit agar setelah selesai dijahit motif tersebut akan timbul pada permukaan kain. Bentuk dan motif seni instalasi washi diaplikasikan ke dalam quilting karena memberikan memberikan  tekstur timbul sesuai dengan detail garis-garis pada seni instalasi washi. Seni instalasi washi oleh desainer Eriko Horiki merupakan seni keterampilan pengrajin dan metode yang sudah berusia seabad, bersama dengan teknologi pembuatan kertas yang canggih saat ini dalam karya seni instalasi washi melalui tradisi pembuatan kertas washi untuk menciptakan seni interior kontemporer dengan penerangan dalam instalasinya. Desainer Eriko Horiki memanfaatkan dan menyesuaikan kertas, bermain dengan tekstur permukaan dan cahaya, untuk membuat bagian instalasi, dinding interior dan partisi berskala besar

    The role of resilience in self-esteem among bullying victims

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    Purpose : Bullying phenomena often occur in the context of education. Those who are bullied experience self-esteem issues because self-esteem grows from interactions with their environment and personal experiences. Bullying can reduce self-esteem, so that victims of bullying need resilience to overcome their traumatic experiences. The purpose of this research is to examine the role of resilience in self-esteem among bullying victims.   Method : This research uses a quantitative method with a correlational research design. The characteristics of this research are students who have been victims of bullying and enrolled in senior high school in Surabaya. The amount of subjects in this research was 59 students.   Result : The research shows that resilience significantly influences self-esteem among bullying victims (F=15.711; p<0.001) with a contribution of 21.7%. It was also found that resilience has a significant positive correlation with self-esteem (r=0.466).   Conclusion: Resilience is a protective factor for individuals' mental health, so when experiencing bullying, individuals still accept themselves as valuable and important individuals

    Faktor yang memengaruhi minat mahasiswa berkarir sebagai konsultan pajak

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    The research was meticulously designed to investigate the impact of self-efficacy, job market considerations, financial rewards, and tax volunteer programs on students' interest in a career as a tax consultant. This study, based on quantitative primary data from questionnaire responses rated on a five-Likert scale, is a testament to the rigor of our research methodology. The research population comprises students from the Faculty of Economics and Universities in Surabaya who have participated in tax volunteering. The non-probability sampling technique, specifically the purposive sampling method, was employed to obtain 125 samples. The research data was rigorously analyzed using the Structural Equation Modeling – Partial Least Square. The findings of this research underscore the influence of self-efficacy and job market considerations on students' desire for a career as a tax consultant. On the other hand, the influence of financial rewards and tax volunteer programs on students' interest in a career as a tax consultant was found to be negligible. Potential for future research to broaden the scope of respondents and to include additional independent variables such as tax brevet training, offers hope for a more comprehensive understanding of the factors that influence student career interest

    The role of Green Transformational Leadership and Green Product Innovation in Emerging Economies: Green Employee Behaviour and Green Human Resource Management as Intervening Variables

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    Purpose: This study is to offer a critical re-evaluation of the Green Transformational Leadership (GTL)–Green Product Innovation (GPI) relationship within SMEs in emerging economies, challenging the direct causality assumed in prior research. Theoretically, GTL, as a conceptual construct, lacks the mechanisms to produce a direct impact on GPI, a misconception widely propagated in earlier literature. As such, our study is to redirect such topical issues. In doing so, we also analysed green employee behavior (GEB) and green human resource management (GHRM) as intervening variables. Method: We distributed questionnaires into several SMEs operated in East Java, Indonesia. Result: Our empirical evidence strongly supports the proposed framework, suggesting no significant direct relationship between GTL and GPI and even showing a negative coefficient. However, when mediated by GHRM and GEB, the relationship becomes both positive and significant, indicating that these intervening variables are essential for realising the innovation potential of GTL. Furthermore, GTL partially fosters GHRM and GEB, while both GHRM and GEB positively influence GPI. These findings carry profound theoretical implications by refining the understanding of leadership’s role in sustainability practices and offering actionable insights for managers aiming to enhance green innovation through strategic HR and behavioural interventions

    Perceived burden in adult and pre-elderly informal caregiver

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    Purpose: Nowadays, caregiver’s role becomes increasingly important in providing care and support for old people who suffered from chronic diseases. Adult and pre-elderly informal caregiver have different growth and development tasks. It is important to identify their perceived burden. The aim of this research was to compare informal caregiver’s perceived burden between adults and pre-elderly. Method: This research was conducted in Sukoharjo Village between March – December 2023. Research design was cross sectional design and simple random sampling technique was used. Total respondent was 74 persons and categorized into adults and pre-elderly group. The instrument of this research was The Informal Caregiver Burden Assessment Questionnaire (QASCI-The Questionario de Avaliacao de Sobrecarga do Cuidador Informal) which has been tested for validity and reliability. Result: Significant differences was found between  adults and pre-elderly perceived burden (p=0.000). Adults standard deviation was 25,28 higher compared to pre-elderly standard deviation. This was meant that adult perceived burden was greater than pre-elderly. Conclusion: Adult informal caregiver’s perceived burden was greater than pre-elderly.  They have more responsibilities such as taking care of the household, earn living, and educate their children. Good coping mechanisms and family support are needed to overcome the excessive stressors due to caring process

    Meta-analysis: Correlation between academic stress and sleep quality in urban living

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    Purpose: Sleep quality is essential because it is associated with quality of life. It plays a vital role in good health and well-being throughout life. This study aims to see whether there is a correlation between academic stress and sleep quality among urban students. Method: This research uses a meta-analysis research method. This meta-analysis research uses 15 article of literature (2012-2024). Result: Based on the results of the meta-analysis, it can be seen that there was an effect size correlation between academic stress and sleep quality, which was classified into a medium effect size (r=0.454, p=<0.001, 95% CI=-0.288 – 0.619). Conclusion: So it can be concluded that there is a significant relationship between academic stress and sleep quality. This research highlights the importance of managing time to minimize academic stress affecting sleep patterns

    Potensi Sinergisme Kombinasi Senyawa Turunan Benzofenon dan Seskuiterpenoid Daun Gaharu (Aquilaria sp.) sebagai Antibakteri Penyakit Kulit

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    Tanaman gaharu dikenal memiliki beberapa khasiat dalam pengobatan tradisional, sebagai bahan baku kosmetik, dan lain sebagainya. Pada penelitian ini, ekstrak n-heksan, etil asetat dan etanol, serta fraksi n- heksan daun gaharu dilakukan uji aktivitas antibakteri kulit, yaitu terhadap Staphylococcus epidermidis. Pene- litian ini terdiri atas tahapan: ekstraksi bertingkat dengan pelarut yang berbeda kepolaran, skrining fitokimia, fraksinasi, isolasi dan uji aktivitas antibakteri dengan metode difusi cakram. Skrining fitokimia ekstrak n-heksana daun gaharu mengandung senyawa triterpenoid dan steroid, ekstrak etil asetat daun gaharu mengandung senyawa tanin, steroid dan flavanoid dan ekstrak etanol daun gaharu mengandung senyawa tanin, triterpenoid, saponin dan flavanoid. Uji aktivitas antibakteri yang dilakukan selama 24 jam dengan variasi konsentrasi ekstrak 100 ppm, 50 ppm fraksi dan dua kandidat isolat serta kombinasinya yang diduga benzofenon dan seskuiterpenoid dengan rasio perbandingan uji (1:1), (1:3) dan (3:1). Pada hasil pengujian menunjukkan bahwa potensi penghambatan pertumbuhan bakteri S.epidermidis terbaik pada ekstrak n-heksan 50 ppm dan fraksi etil asetat 50 ppm. Dua kandidat isolat seskuiterpenoid 50 ppm menunjukkan adanya aktivitas antibakteri yang lemah, sementara sampel isolat kandidat benzofenon 50 ppm tidak menunjukkan adanya aktivitas antibakteri.   The agarwood plant is known to have several benefits in traditional medicine, the agarwood plant is also used as a raw material for cosmetics, and so on. In this research, agarwood leaf extract of n-hexane; ethyl acetate and ethanolic was used as an antibacterial for Staphylococcus epidermidis. This research consisted of: multilevel solvent of extraction , phytochemical screening, fractionation, isolation and antibacterial activity test using the disc diffusion method. Phytochemical screening the n-hexane extract of gaharu leaves contains triterpenoid and steroid compounds, the ethyl acetate extract of gaharu leaves contains tannin, steroid and flavonoid compounds and the ethanol extract of gaharu leaves contains tannin, triterpenoid, saponin and flavonoid compounds. The antibacterial activity test was carried out for 24 hours with varying concentrations of 100ppm (extract and initial fraction), 50ppm (extract, fraction and two isolates of candidate compounds) and also a combination of two isolates suspected to be benzophenone and sesquiterpenoid (1:1), (1:3 ) and (3:1). The test results showed that the best inhibition of the growth of S.epidermidis bacteria in 50 ppm n-hexane extract and 50 ppm ethyl acetate fractions had good activity. Benzofenon candidate isolate showed weak antibacterial activity, while the 50 ppm benzophenone candidate isolate sample did not show any antibacterial activity.   Submitted: 23-08-2024, Revised: 04-11-2024, Accepted: 23-12-2024, Published regularly: December 202

    PRINSIP INVIOLABILITY DAN EKSTRATERITORIAL DALAM PENEROBOSAN GEDUNG KONSULAT RUSIA OLEH AMERIKA SERIKAT

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    Abstract—consular relations as one of the foreign relations is a necessity for every country. both the receiving and sending countries have their respective obligations under international law. the purpose of this research is to find out whether america's actions in entering the empty russian consulate building in seattle violated the principles of inviolability and extraterritoriality in the 1963 vienna convention. this research was conducted using a normative juridical method, using 3 (three) approaches including statute approach, conceptual approach, and case approach. the united states as the recipient country in this study violated the principles of inviolability and extraterritoriality by breaking into an empty russian consulate building in seattle. america should respect the principles of inviolability and extraterritoriality by bringing third parties as neutral parties, and at that time there were no urgent or extraordinary conditions (force majeure). america itself ratified the 1963 vienna convention on diplomatic law so that america could be declared to have violated the principles of international law.   Keywords: inviolability, premises, consulate, extrateritoriality   Abstrak—Hubungan konsuler sebagai salah satu hubungan luar negeri merupakan kebutuhan bagi setiap negara. Baik negara penerima dan pengirim mempunyai kewajiban masing-masing dalam hukum internasional. Tujuan dilakukannya penelitian ini untuk mengetahui apakah tindakan Amerika yang masuk kedalam gedung konsulat Rusia yang kosong di Seattle melanggar prinsip inviolability dan extraterritorial dalam Konvensi Wina 1963. Penelitian ini dilakukan dengan metode yuridis normatif dengan menggunakan 3 (tiga) pendekatan antara lain statute approach, conceptual approach, dan case approach. Amerika Serikat sebagai negara penerima dalam penelitian ini melanggar prinsip inviolability dan extraterritoriality dengan melakukan pembobolan kedalam gedung konsulat Rusia di Seattle yang kosong. Amerika seharusnya menghargai prinsip inviolability dan extraterritoriality dengan membawa pihak ketiga sebagai pihak netral dan pada saat itu tidak terjadi kondisi mendesak atau hal luar biasa (force majeur). Amerika sendiri meratifikasi Konvensi Wina 1963 tentang hukum diplomatik sehingga Amerika dapat dinyatakan melanggar prinsip hukum internasional.   Kata kunci: inviolability, premis, konsulat, ekstrateritoria

    Karakterisasi Fisikokimia dan Organoleptik Tablet Effervescent Ashitaba (Angelica keiskei)

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    Ashitaba (Angelica keiskei) merupakan tanaman yang mengandung senyawa flavonoid (kalkon) dan tanin yang dapat berperan sebagai antioksidan. Kandungan antioksidan pada ashitaba akan mudah dikonsumsi dalam bentuk sediaan tablet effervescent. Penelitian ini bertujuan untuk mengetahui formula terbaik tablet effervescent ashitaba. Tablet effervescent merupakan bentuk sediaan yang menghasilkan gelembung gas karbondioksida sebagai hasil dari reaksi kimia dalam larutan yang mengandung senyawa asam dan senyawa karbonat atau bikarbonat hingga terdapat rasa sparkly pada minuman setelah tablet larut sempurna dalam air. Proses pembuatan diawali dengan ekstraksi senyawa flavonoid dengan metode maserasi dalam pelarut etanol 70%, lalu dikeringkan menggunakan spray dryer dengan maltodekstrin sebagai drying aid. Tablet effervescent dibuat berdasarkan formula yang telah ditentukan menggunakan penambahan ekstrak sebesar 10; 15; 20; 25% (b/v). Berdasarkan hasil analisis statistik karakteristik fisikokimia yang telah dilakukan, ditemukan adanya perbedaan signifikan. Perlakuan dengan penambahan ekstrak 15% merupakan perlakuan terbaik menurut uji indeks efektivitas dengan aktivitas antioksidan sebesar 29,43±1,84%, kadar air 3,68±0,28%, waktu larut 40±0,99 detik dan warna tablet kuning merah.   Ashitaba (Angelica keiskei) is a plant that contains flavonoid compounds (chalcone) and tannins which can act as antioxidants. The antioxidant content in ashitaba can be easily consumed in the form of effervescent tablets. This research aims to determine the best formula for ashitaba effervescent tablets. Effervescent tablets are a dosage form that produces carbon dioxide gas bubbles as a result of a chemical reaction in a solution containing acid compounds and carbonate or bicarbonate compounds so that there is a sparkly taste in the drink after the tablet dissolves completely in water. The manufacturing process begins with the extraction of flavonoid compounds using the maceration method in 70% ethanol solvent, then dried using a spray dryer with maltodextrin as a drying aid. Effervescent tablets are made based on a predetermined formula using an extract addition of 10; 15; 20; 25% (w/v). Sample treatment with the addition off 15% extract was the best treatment according to the effectiveness index test with antioxidant activity of 29.43 ± 1.84%, water content of 3.68 ± 0.28%, dissolving time of 40 ± 0.99 seconds and colour of the tablet was yellow red

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