974 research outputs found
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Service Quality Dimensions (SERVQUAL) and Customer Satisfaction towards Motor Ride-Sharing Services: Evidence from Bangladesh
No full textPurpose: This study aimed to examine and evaluate the factors affecting Bangladeshi ride-sharing consumers' satisfaction levels.
Research methodology: The samples comprised 386 users of this application in Dhaka city selected using a convenience random sampling technique. The data obtained using a survey questionnaire were evaluated using Smart PLS 3.0. Furthermore, six hypotheses were developed to realize the objectives. This study used a positivist research methodology.
Results: The results showed a positive and significant relationship between tangibility, responsiveness, empathy, price fairness, and customer satisfaction. There is no conventional relationship between reliability and assurance of customer satisfaction.
Limitations: Customer satisfaction is vast, and this study only examined ride-sharing services in Dhaka city using SERVQUAL dimensions, which restricts the generalizability of the results.
Contribution: The findings would help the service providers participating in this operation better understand the appropriate actions to improve their commuter services
The Effect of Supply Chain Management on the Performance of Commercial Bank Organization in Ethiopia's Case of Jimma City
No full textPurpose: the main purpose of this research was to examine the impact of supply chain management (SCM) practice on performance in bank organizations in Ethiopia.
Research methodology: Cross-sectional descriptive survey design was employed and three purposively selected government banks were studied using a census sampling approach, the data was collected through pretested questionnaire. The main quantitative analysis was employed using STATA 14.
Results: status of SCM practice was at a high level. Spearman correlation analysis revealed that ease of access system support, efficient ordering, lean program, lead time, and customer relationship uniting SCM best practice with profitability have a positive relationship, however ordinal logistic regression analysis revealed that SCM practice dimensions customer relationship with SCM best practice and lean program have a positive significant impact on the profitability of bank organization.
Limitations: The study performed at Jimma city may not represent all business process office employees of the bank and further longitudinal study required
Contribution: This study offers practical and vital means for supply chain managers to appraise and measure supply chain performance practices. For instance, SCM practices can be employed to assess the degree to of firms' performance practices have been achieved and their impact on enhancing satisfaction
Production of Shadow Puppet Performances in Building Artistic Entrepreneurship
No full textPurpose: This research describes the efforts to promote entrepreneurial motivation through shadow puppet performances.
Research Methodology: This research used a project-based approach, and the activities are initiated by: 1) diagnosing the problems of performing arts entrepreneurship, 2) creating art incubation designs, 3) implementing activity plans, and 4) evaluating activities through performances. The participants were students with educational backgrounds in dance, music, and fine arts at Universitas Pendidikan Indonesia, as well as partners in the Indigo Moon Theater, a community-based in London.
Results: A production of shadow puppet performance art with a Jungle Book story can foster students’ entrepreneurial motivation, shown through paid performances and business planning sales of show packages, merchandise, and a shadow puppet workshop model for children and families.
Limitations: This research cannot assist the participants in managerial work to continue their business.
Contributions: This research contributes to developing art entrepreneurship in the performing arts field as part of Indonesia’s creative industry sub-sector
HIV/AIDS Awareness and the Level of Sexual Risk Behaviors Among Senior High School Students: An Evaluation
No full textPurpose: The study primarily aimed to assess the level of Senior High School students’ awareness of HIV/AIDS and their sexual risk behaviors in the division of General Santos City and to find out if there is a significant relationship between the two variables.
Research methodology: The research combines qualitative and quantitative methods to explore different phenomena in every aspect of this timely and relevant social issue today- HIV and AIDS. The statistical measure used to test the hypothesis were the Average Percentage, Mean, Z- test, and Pearson Product-moment Correlation.
Results: Findings revealed that awareness of HIV/ AIDS was Fair for both male and female students. Although their level of sexual risk behaviors was Very Low, still it posed a great threat to spreading the virus, especially to male students who are likely to indulge in risky sexual activities compared to female students.
Limitations: This study was limited to the five (5) mega public secondary schools in the division of General Santos City. Variables under investigation were delimited, for awareness of HIV/AIDS focuses only on the transmission myth, attitude, and facts. On the other hand, the sexual risk behaviors variables revolved only around the influence of social media, peer influence, the influence of video content materials, non-self-protection efficacy, and influence of substance use.
Contribution: The study will expose the present condition of the youth’s sexual risk behaviors and their awareness of HIV/AIDS which will be the basis for program implementation and policies to contain the spread of the virus
Socio-Economic Impact of COVID-19 Pandemic on Small and Medium-scale Enterprises (SMEs) in India
No full textPurpose: Small and Medium-scale Enterprises (SMEs) face problems with a lack of funds and liquidity for remuneration to their employees, usage of technology, etc. Hence, the research study aims to identify the social and economic impact of the COVID-19 Pandemic on Small and Medium-scale Enterprises across the Nation.
Research methodology: The data extraction procedure uses exploratory study with systematic review technique from the different directories of journals. A thorough qualitative and quantitative analysis based on peer-reviewed journals worldwide is conducted to recognize, ascribe, and explore the upcoming trends and to establish suggestions and recommendations for future research in this particular domain.
Results: The study identified the significant social impact connected to the provision of limited capability regarding medical literacy and awareness and various social stigma, an obstacle in attaining the purpose of timely disease treatments in Small and Medium-scale Enterprises. The study further explored that gender biases and residential discrimination led to unfair treatment regarding healthcare facilities.
Limitations: The study considers the COVID-19 Pandemic, whereas, in the future, there may be a possibility of other kinds of artificial or natural disasters.
Novelty: The research mainly deals with the national effect of social factors during the crisis in addition to the economic impact on Small and Medium-scale Enterprises (SME)
Intra-Party Conflicts and Party Stability in Nigeria: A Study of the Alliance for Democracy (AD)
No full textPurpose: The study examined the effects of the strategies employed by the Alliance for Democracy (AD), the main opposition party in the 1999 general elections in Nigeria, to manage its internal conflicts.
Research methodology: This study is qualitative. It analyzed secondary data on Nigeria’s Fourth Republic to explain the management of intra-party conflicts in the Alliance for Democracy (AD).
Results: It found that the AD was able to record remarkable successes in the 1998/1999 general elections as a result of its internal mechanism for mediation, bargaining, consultations, and negotiations among the party members. However, its inability to employ effective management strategies to settle internal crises before and after the 2003 general elections signaled the loss of its status as one of the leading parties in the country.
Limitations: Despite being the main opposition party in the 1999 general elections, literature on the AD is scanty. This limited insights into events that culminated in the AD’s loss of status as a frontline political party in Nigeria.
Contribution: It enriches the literature on the causes of intra-party conflicts and the effects of mismanaging such conflicts on party stability. It also provides deep insights into the reasons for AD’s loss of status from being the main opposition party in Nigeria between 1999 and 2003 to being deregistered in 2020
Financial performance, company size on the timeliness of financial reporting
No full textPurpose: Timeliness of corporate financial reports is a crucial factor it which affects the usefulness of information made available to stakeholders or external users, especially for investors. The aim of this study was to examine whether financial performance with profitability, company size, liquidity, leverage can affect the timeliness of financial reporting.
Research methodology: A causal relationship and quantitative research methods. This population was taken from industrial manufacturing companies listed on the Indonesia Stock Exchange. The total samples of this study are 30 manufacturing companies from the year 2016 to 2019. This research obtains 84 observation data and uses purposive sampling as a method to get the samples. The statistical with logistic regression for data analysis, used for this research method.
Result: We found in this research that profitability, company size, liquidity, and leverage have no significant effect on the timeliness of financial reporting.
Limitation: This finding has a weakness, namely, the coefficient of determination is low only 9.9 percent so the statistical result on this research is not able to generalize general results on the timeliness of financial reporting
Contribution: This study is useful in highlighting the timeliness of financial reporting should focus to aid in decision making by users and to avoid a company risk
The effect of financial behavior, financial literacy, and macroeconomics on stock investment decision-making in East Nusa Tenggara
No full textPurpose: This study discusses the influence of financial behavior, financial literacy, and macroeconomics on stock investment decision-making in East Nusa Tenggara.
Research Methodology: This research is associative research with a quantitative approach. Distributing questionnaires to 225 investors who were used as research samples collected research data. The data obtained were analyzed by multiple linear regression analysis.
Results: Partially or simultaneously independent variables affect the dependent variable in the form of investment decisions positively and significantly. Only financial literacy does not have a significant influence on investment decisions
Limitations: This research was conducted during the Covid-19 pandemic, where everything that was done in this research was done without meeting directly with the informants. In addition, the variables studied in this study are dynamic and complex in which the results and thoughts can change at any time according to existing conditions.
Contribution: This research becomes scientific information about investor behavior in making investment decisions specifically in the East Nusa Tenggara region
Consideration of workers’ opinion in the decision-making process in the RMG Sector: Evidence from Bangladesh
No full textPurpose: This study investigated the relationship between workers' perspectives on career development programs, remuneration packages, and their involvement in Readymade Garment (RMG) sector policymaking.
Research methodology: Using a well-structured questionnaire, 226 people from a variety of industries were surveyed. Statistical software SPSS was used to examine the data and test the hypotheses that were put forth in the study. Using a conceptual framework, the study examines the relationship between the independent variables, such as the career development program and remuneration package, and the dependent variable, worker perception.
Results: The findings of the study reveal that there is a significant positive relationship between workers’ opinions regarding career development programs and participation in the decision-making process. The study also identifies that there is a significant positive relationship between workers’ opinions regarding compensation packages as well as participation in the decision-making process of RMG sector in Bangladesh. In addition, workers’ participation has a significant impact on the decision-making process of the organization.
Limitations: Two hundred and twenty-six samples from the primary source were used in this investigation. Having additional samples and secondary data would help researchers better understand the clothing industry as a whole.
Contribution: The researchers believe that this study contributes to the current body of knowledge by underlining the importance of workers' opinions in the decision-making process in Bangladesh's RMG sector
The genesis of Islamic finance system: Exploring the mainsprings and emerging markets
No full textPurpose: The present paper aims in-depth analysis of the Islamic Banking and Finance Industry (IBFI) in relation to its emergence, consolidation, and impact on the geo-economic scenario. With this, the Emerging Markets of Islamic Finance in several jurisdictions are highlighted to indicate the global influence of IBFI in the contemporary economic scenario.
Research Methodology: The methodology in the research will be altogether qualitative, involving descriptive and analytical methods.
Results: The analysis finds that unprecedented developments engulfing the Middle East post-1970s like, the pan-Islamism oil embargo of 1973-1974, played a pivotal role in materializing the emergence of Islamic Banking and Finance theory into a ‘viable corporate system.
Limitations: The paper as such is not the statistical overview of IBFI in its sectors of intermediation like Islamic Banking. Islamic Insurance (Takaful), Islamic Capital Market, etc. The paper also doesn’t evaluate the internationalization and standardization aspects of IBFI.
Contribution: The discussion in the manuscript will develop a coherent understanding of the emergence, growth, and development of IBFI in the contemporary geo-economic scenario. Moreover, the analysis in the paper establishes the emergence of IBFI as a global phenomenon, and thus explores the possibilities of further research in several aspects/sectors of IBFI Islamic Banking. Islamic Insurance (Takaful), Islamic Capital Market