Sarhad University of Science & Information Technology (SUIT), Peshawar: E-Journals
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THE MULTIDIMENSIONAL EFFECT OF WORKPLACE SPIRITUALITY ON EMPLOYEE WORK INTENSION WITH MODERATING ROLE OF ETHICAL LEADERSHIP AMONG THE EMPLOYEES OF CIVIL SECRETARIAT KHYBER PAKHTUNKHWA
Full text linkThis study investigated the degree to which workplace spirituality linked to work intentions, with ethical leadership acted as a mediator in this relationship. A sample 303 employees working full-time in Civil Secretariat Khyber Pakhtunkhwa, Pakistan was polled. Smart-PLS has been employed for data analysis. Results revealed a favorable strong link between “workplace spirituality” and “employee work intentions”, as well as “mediation via ethical leadership”, using correlation and route analysis. Both assumptions were supported by the study\u27s findings. The results of the study have both theoretical and practical contributions. This study extends the extant literature by adding new insights to workplace spirituality literature. Side by side, the results have a lot for the organizations\u27 managers to understand employees\u27 behaviour in the light of their spirituality and their intension of working with their interplay with ethical leadership
EXAMINING THE IMPACT OF ROLE OVERLOAD AND RESOURCES ON EMPLOYEE ENGAGEMENT AMONG OPERATIONAL EMPLOYEES OF RESCUE-1122: A PARTIAL LEAST SQUARE APPROACH
Full text linkThe basic purpose of this study is to explore the relationship of role overload (RO) and resources (R) with employee engagement (EE) among the operational employees of Rescue (1122), District Mardan. The role overload and resources have not been studied with the relationship of employee engagement in emergency services (Rescue-1122) in Pakistan. Data was collected from 154 employees using adopted questionnaire. The respondents are Fire Rescuers (FR), Lead fire rescuers (LFR), DERT (Disaster emergency response team) Rescuer, Emergency Medical Technician (EMT) and Divers only of district Mardan. The WarpPLS was used for data analysis and concluded the negative impact of role overload on employee engagement, while positive impact of resources on employee engagement in Rescue-1122, Mardan. Thus, the present study provides help to top brass of the organization during formulation of strategy in order to overcome the problem of role overload which eventually affects employee engagement
DYNAMICS OF STRATEGIC IMPLEMENTATION IN HIGHER EDUCATION IN KHYBER PAKHTUNKHWA (PAKISTAN) WITH FOCUS ON THE ROLE OF MIDDLE MANAGEMENT
Full text linkThis study looks into various aspects of strategy execution in the context of higher education institutions in Khyber Pakhtunkhwa (Pakistan). Most studies on this subject have been conducted in developed countries leaving much room for understanding in a context characterized by a weak regulatory framework, unique socio-cultural traditions, and a complex political environment in a country like Pakistan. A standardized questionnaire was used to collect data from respondents selected through stratified random sampling technique in both academic and administrative sections of universities. The Structure Equation Modeling (SEM) was employed for exploratory and confirmatory factory analyses while Partial Least Squares Structural Equation Modeling (PLS-SEM 3.0) was used for the measurement of path models of the study. The results show that the role of middle management was significant in terms of championing alternative strategic options, synthesizing information, and executing deliberate strategy whereas it was insignificant in facilitating adaptability. The results of this study have theoretical significance in that it looks at strategy implementation from the perspective of a developing country. Practically, the results suggest giving more power to middle management in all aspects of strategic management. The results, however, have to be understood with some of the study’s limitations that have been discussed later at length
THE APPLICATION OF BLOOM TAXONOMY FOR THE AMELIORATION OF EXAMINATION SYSTEM- A QUALITATIVE STUDY AT HSSC LEVEL IN KHYBER PAKHTUNKHWA, PAKISTAN
Full text linkBackground: This qualitative study was aimed to apply Bloom Taxonomy forthe improvement of examination system at Higher Secondary SchoolCertificate (HSSC) level in Khyber Pakhtunkhwa, Pakistan. The study tried toexplore the techniques of improvement of examination system by employingBloom Taxonomy in teaching learning process as well as in the setting ofexamination papers to bring credibility in the result of examination at HSSClevel. Method: For collection of data purposive sampling was used. Throughfour sets of semi-structured interviews, from the four respondents, i.e.,educationist, chairman and Controller BISE (Board of Intermediate andSecondary Education), and an Associate Professor from the department ofHigher Education of Khyber Pakhtunkhwa. Results: Four themes emergedfrom these interviews which were properly analyzed through thematicanalysis. The results of the study showed that holistic teaching, SLO (StudentLearning Outcomes) based examination, variety of questions in papers andcombination of all learning domains will properly help in the improvement ofexamination. Conclusion: The study recommends the incorporation of BloomTaxonomy in both teaching learning practices, as well as for the setting ofexamination papers accordingly
DRIVERS OF CUSTOMER’S SATISFACTION: EVIDENCE FROM ISLAMIC BANKS IN PAKISTAN
Full text linkThe purpose of this study is to investigate the critical drivers of Islamic Banking customer satisfaction in in the Malakand division. Quantitative techniques with survey method of data collection on five-points Likert scale is used. Self-administered questionnaires consist of 18 important questions about customer satisfaction are used to collect data. To ascertain the critical factors/ contributors to customer satisfaction, exploratory factor analysis is applied. The results indicate that the primary determinants of customer satisfaction could be condensed to five factors. Each question is assigned to a component based on its related factor component score
A CASE STUDY ON SOCIAL BARRIERS TOWARDS SPORTS ACTIVITIES FOR FEMALE STUDENTS IN MUSTUNG BALOCHISTAN
Full text linkPhysical education has been a critical component of human development. It is considered as an important stagefor young people in terms of providing them with required training and education and making them responsiblecitizens. The goals of this research were to find out the social barriers of female students to participate towardssports activities of girls colleges of District Mustung Baluchistan. Quantitative work was followed to analyzethe female college students ‘responses. Survey research design was used to find out the social barriers towardssports activities for female students. The population of the study consist 300 of the two Government Girlscolleges of District Mustung Baluchistan. 200 participants from Government Girls Degree College Dist.:Mustung and 100 from Government Girls Inter College Kardigab District Mastung. 300 Sample was collectedfrom 02 Government Girls colleges of dist. In this research, 5 point Likert scale was used to record the femalestudents responses on questionnaire. Frequency, Percentage, Mean score and standard deviation scores of eachitem was calculated for data analysis and results. Cronbach Alpha type was used to confirm the reliability ofthe tool. The results revealed that females in Baluchistan have less opportunities to participate in sportsactivities and local level. Social barriers were the main problems for female physical sports students‘participation in sports activities. The first goal set key barriers to participation, family, Islamic Interpretation,Law, Society, Staff and Training. Those barriers restrict the This is, however, a Family of a woman who stillhas the biggest impact on whether or not she participates
IMPACT OF PERCEIVED ORGANIZATIONAL SUPPORT ON UNIVERSITY TEACHERS’ EFFECTIVENESS
Full text linkThis study aimed to explore the impact of perceived organizational support(POS) on university teachers’ effectiveness, which is considered as animportant phenomenon for the development of employee’s well-being at work.Effectiveness was measured from the of teachers’ motivation based on selfdetermination theory. Data was collected through questionnaire from 429teachers from public & private universities of Pakistan. Random samplingtechnique was used. The collected data were analyzed through SPSS-23 usinglinear regression analysis. Results indicated that POS has significant andpositive impact on university teachers’ effectiveness. Implications formanagement educational practice and limitations of the study are discusse
Effect Of Non-Availability of Text Books on Students’ Academic Performance at Primary School Level
Full text linkAccess to appropriate learning resources is crucial for effective education, especially at the elementary level. This study aims to investigate the impact of the non-availability of books on students\u27 achievement in District Peshawar, Pakistan. The focus is specifically on the absence of textbooks in elementary schools and its consequences on students\u27 academic performance. The research employs an experimental design, involving a sample of elementary school students from various schools in District Peshawar. The study group consists of students who have access to textbooks, while the control group comprises students without access to textbooks due to non-availability. Both groups are assessed based on their academic achievements, using standardized tests and assessments tailored to the curriculum. The findings of this study demonstrate that the non-availability of textbooks significantly affects students\u27 academic achievement. The group of students with access to textbooks exhibits higher scores and improved performance compared to the group without textbooks. The absence of books hinders the students\u27 ability to engage with the curriculum effectively, leading to a lack of conceptual understanding and limited knowledge acquisition. Furthermore, the study explores the impact of non-availability of books on other aspects of education, such as classroom dynamics, teaching methodologies, and teacher-student interactions. It reveals that the absence of textbooks not only affects students\u27 academic performance but also impedes the overall learning environment and teaching practices within the classroom
A NOVEL FRAMEWORK FOR ANALYZING INTERNAL BRAND MANAGEMENT IN THE BANKING SECTOR: A PROBABILISTIC APPROACH
Full text linkThis study proposes an internal branding index for the banking sector by using a weighted linear equation that is defined by using six dimensions of internal brand management practices. This study discusses a quantitative framework for monitoring the quality of the internal brand management practices in the banking sector. The framework is based on an index, which is discussed under two scenarios when the purpose is to monitor internal brand management practices among the same type of banks and among banks of different types, for instance, public, private, and mortgage banks. Both mathematical and numerical procedures for the selection of optimum weights are discussed. Concepts of Bernoulli distribution, binomial distribution, Poisson distribution, and matrix algebra, are used in the development of the proposed index. The computation of the proposed index requires quantitative acumen; nonetheless, organizations can train existing personnel or hire a statistician or data scientist. Although this would mean an increase in costs in the short term, it can result in long-term benefits such as improved brand image, a motivated workforce, and increased market share. This is the pioneering study that presents a holistic index for monitoring the internal brand management practices. The framework is generic and it can be applied on the banking sector of any country
NEED OF 7S IN SERVICE OPERATION ENVIRONMENT AS COMPARED TO 5S AND 6S
Full text linkManufacturing companies distinguish themselves by their operational efficiency and the quality of their products. The 5S and 6S methodologies are commonly used in service operations to enhance efficiency and productivity. Although there are some similarities between these approaches and the 7S technique, there are also notable differences. The 7S technique can be applied in service operations to improve efficiency and productivity by focusing on the spirit element. This study analyzes the significance of the spirit element in the 7S technique and assesses the effectiveness of 5S, 6S, and 7S in service operations. Furthermore, it aims to identify the necessity of the 7S approach in organizations where 5S and 6S are already being used efficiently. The research employs a quantitative methodology and the results indicate that 60% to 79% of the respondents believe that spirit is a crucial aspect of the 7S technique and has positive outcomes. Encouraging a positive spirit can enhance teamwork, motivate and engage employees, and instill a sense of ownership among them. The 7S technique emphasizes an organization\u27s shared values and culture, which can create a positive work environment, encourage employee engagement, improve communication, to lead to better performance