Management Dynamics in the Knowledge Economy (E-Journal)
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Romanian Museums under Scrutiny
Get PDFThe museum sector has changed in the past decades, becoming for dynamic, diverse, interactive, participative and innovative. All this shifts make museums more and more appealing and increase the level of satisfaction of museum visits. Understanding to what degree the public perceives and appreciate these trends, could give museum management hints to better fit their development strategies to the audience. Generally, perceptions are very important for appealing organizations. This is valid also for museums. Museum’s image influences the audience’s satisfaction. Perceptions are important for successful museum visits in many ways. Having this is mind, the present study investigates how participative and innovative are considered Romanian museums
Shopping Mall Attributes: Tourist Satisfaction and Loyalty
Get PDFTourism shopping has become an important motive for traveling. Yet, research on tourists’ satisfaction and loyalty towards shopping malls is still in the nascent stage. Given that, the objective of this study is to examine and justify the factors that influence tourists’ satisfaction during their shopping experiences. To test the proposed hypotheses of this study, 1000 self-administrated questionnaires were distributed using the convenience non-probability sampling method among international tourists who have visited the mega shopping malls in Malaysia. The findings revealed that variables like communication, accessibility, and convenience, tangibility and facilities, pleasure and entertainment, as well as product assortment have a positive and significant impact on tourists’ satisfaction and loyalty in the shopping malls. The contribution of this research is to evaluate the relationships between the variables and tourists’ shopping satisfaction. The findings of this research can assist the shopping mall management team to provide more tailor-made products and experience for tourists. In line with this, the theory of planned behavior, the disconfirmation model and stimulus-organism-response model are applied in this study
Crisis Management and Resilience for Restaurants in Romania during the COVID-19 Pandemic
Get PDFThe world is going through a pandemic that is spreading and affecting all parts of society. Businesses throughout Romania have been affected and many are in a state of crisis because of the virus. There is a general fear spread among the population since the government has implemented restrictions for both companies and people. This crisis is impacting restaurants all across the country. Even though a large number of restaurants are going out of business it is also clear that some prevail and some even do better than before the crisis. Previous studies conducted during a crisis showed that some businesses were more resilient than others due to the successful integration of crisis management and strategic planning. This study aims to analyze the integration between crisis management and strategic planning of four different restaurants by focusing on their leadership and culture. The purpose of this analysis is to evaluate up to what extend the restaurants are working towards resilience by conducting interviews with the leader of the restaurants and co-workers. This study showed that the crisis is changing the ways small restaurants are acting and tend to become more resilient as the crisis progress and in the face of an even more possible financial crisis. Moreover, this study showed new opportunities such a crisis brings and how small restaurants are adopting them
Challenges of the Managerial Decision in the Context of the Economic Crisis Induced by the Effects of COVID-19
Get PDFManagerial decisions have a particularly important role in organizational life. Often the organization survives and develops due to good decisions, made by managers at the right time. There are also times when the lack of an adequate managerial response, at the right time and at the right time, can lead the organization to a less desired direction of development, or even to the bankruptcy of the organization. To understand which of the decisions are the most efficient and appropriate to the development of their organizations, managers must first know the fundamentals of decision management. The purpose of this article is primarily to present the main features of the decision-making process, as well as the particularities and specificities of the decision. Secondly, the emphasis will be on the presentation of theoretical notions on the identification of the characteristics of organizations in a process of change, in a world subject to the phenomenon of globalization. The typologies of decisions in conditions of certainty and uncertainty will be analyzed, according to how aspects related to the management of decisions in conditions of risk will be discussed. Thirdly, the opportunity to manage organizational change through projects will be discussed, as they will play the role of real vehicles of change. The case study presented in this article highlights an approach focused on a comparative analysis, between the modalities of managerial response to the economic and financial crisis in 2010-2012 and the managerial response to the crisis generated by COVID-19, as it was felt during the year 2020. The idea behind this comparative approach between responses and managerial actions in the two types of crises is that there is a common action pattern of these managers. It is also desired to identify distinct elements and particularities of the economic-financial crisis from 2010 -2012, as well as distinct elements related to the particularities of the crisis induced by the effects of COVID-19. In the concluding part of this chapter, we want to highlight some possible types of business lessons that could be learned for the future by Romanian managers from the crisis induced by COVID-19, as well as identifying possible directions for action for the future
Food Security Management for Indonesia: The Strategy during the Covid-19 Pandemic
Get PDFFood security is very important and is also prone to problems when faced with disaster situations, including diseases such as Covid-19 pandemic. The objectivity of this article is to highlight food security in relation to the availability of access to food sources so that it can meet basic or primary needs in Indonesia. An in-depth literature study with an epistemological positivism approach is needed to answer the problems that make the food crisis the main focus. To ensure food security in Indonesia, the government has prepared various strategies in three important agendas (emergency, temporary, and permanent) to monitor the stability of prices for basic necessities so that they do not skyrocket, increase national food production based on smallholder agriculture, and support small farmers. To achieve this, the Indonesian government has reallocated a larger budget to allocate it to seed assistance, labor-intensive programs, stabilization of food stocks and prices, paying attention to food distribution, and transportation. The implications are expected to make a significant contribution to other countries in anticipation of the food security crisis due to the impact of COVID-19
Community-Based Social Economy – Social Capital and Civic Participation in Social Entrepreneurship and Community Development
Get PDFThe purpose of this article is to draw attention to the importance of a strong relationship between social economy entities and their socio-institutional ecosystem. The article focuses on pointing out the importance of adequate diagnosis and the use of social capital existing in the community for the development and success of social economy initiatives. Draws attention to the importance of cooperation of these initiatives with local institutions, social organizations and representatives of local businesses as well as the level of their rooting in the minds of members of the community. The first part of the text referrers to the concept of co-production and Community-based social economy. The second part of the article presents the relation between the concept of social capital and community development and discusses the relation between the level of existing social capital in the given community and the possible development of the social economy entities operating there. The last part of the article presents practical examples of social economy entities operating in Poland, which are very often described as a ‘good practices’ of the practical implementation of different types of the idea of Social Economy. The conclusions underline that there is a need for strong rootedness and cooperation between social economy entities and the community in which it operates, based on shared values, aims and understanding of community needs and problems – building a specific space/position in the eco-system. This requires extensive relationships of social economy entities, both with individuals, public institutions and organizations operating in the local environment as well as with local values, norms, and traditions. To achieve such rootedness in case of entities that are usually established based on an external (usually institutional) decision with the strong financial support it seems to be necessary to use community work procedures as an implementation methodology. Due to the high degree of complexity of these types of projects and the need to mobilize large forces and resources, we may assume that the level of engagement of community members towards activities within a particular project usually determines its effectiveness
Effects of Tacit Knowledge on the Performance of Selected Universities in Kenya
Get PDFTacit knowledge (TK) is non-codified and personal (sticky) knowledge that is difficult to transfer. TK cannot be said to be significant if there is a lack of tangible contributions. Universities can only realize such returns when there is growth in terms of (financial base, products, processes, customer base, employees’ loyalty) financial and non-financial indicators. The main objective of the research was to evaluate the effect of TK on organizational performance in selected universities in Kenya. The study adopted a mixed research approach as informed by pragmatism research paradigm. Data was collected from a study population of 65 respondents from four study sites which were Kibabii University, University of Nairobi, KCA University, and the University of Eastern Africa, Baraton. Semi-structured questionnaires were administered to academic deans; directors of research, innovation, and ICT; and heads of library services as well as planning and administration. Qualitative data was analyzed through conversation analysis, content analysis, and R which is a computer-assisted data analysis software. Chi-square tests, as well as multinomial logistic regression, were used for the quantitative data analysis. The findings of this study indicate that universities value TK as a key asset for organizational performance. The study identified TK as an asset that has helped institutions to grow in terms of work processes, decision making, and the creation of new products and/or services
Some Methodological Problems of Improving the Effectiveness of the Management of Innovative Enterprises
Get PDFIssues of management of activities and the development processes of modern innovative enterprises are viewed. The creation necessity of modern innovative enterprises has been indicated, their management features and indicators have been defined. Management models of modern innovative enterprises have been clarified. Management of modern innovative enterprises has been developed. The analysis of some scientific publications indexed on the management of the activity of innovation enterprises has been carried out. As a result of examining the organizational management structure models of different profile innovation structures, its exemplary organizational structure is proposed. Structures of a management system based on intellectualizing features of management have been offered. The architectural-technological structural model of a network of modern innovative enterprises with different profiles is developed. The main directions for the management of innovative enterprises of the future are defined and an appropriate conceptual model of management was proposed based on the recommendations of international organizations. The conceptual model of the intellectual management system of the complex activity of innovative enterprises has been proposed. Appropriate approaches and models have been proposed to improve product/service manufacturing in innovative enterprises. Taking into account the recommendations of international organizations, the infrastructure problems and institutional mechanisms of increasing the efficiency of perspective activity of innovative enterprises in Azerbaijan have been studied. Prospects for the application of the trends of the IV Industrial revolutions in improving the efficiency of management of the activities of similar enterprises are shown. The proposed approaches and models for improving the management processes of innovative enterprises can be applied in other relevant innovation structures
Current Socio-Economic Challenges. Approaching Sustainability and Social Economy. Guest Editor’s Note
Get PDFStarting with 2015, The 2030 Agenda for Sustainable Development (United Nations, 2015), the global new plan of action for people, planet, and prosperity has raised debates in the academic and research environments, and not only. The 2030 Agenda for Sustainable Development is a broad and universal policy agenda, with 17 Sustainable Development Goals (SDGs), with 169 associated targets that are integrated and indivisible. Building on the Millennium Development Goals (MDGs), the 2030 Agenda seeks to guide the Member States to transform their approach to achieve inclusive, people-centered, and sustainable development with no one left behind. This Agenda is recognizing that eradicating poverty in all its forms and dimensions, including extreme poverty, is the most significant global challenge and a requirement for sustainable development.We are still facing and debating on many economic, social, and environmental challenges. For example, in 2020, at the end of the Europe 2020 strategy, we still discuss in Europe about some dimensions of the Horizon 2020 societal challenges such as health, demographic change, and wellbeing; sustainable agriculture and forestry, marine and maritime and inland water research, and the bioeconomy; secure, clean and efficient energy; smart, green and integrated transport; climate action, environment, resource efficiency, and raw materials; Europe in a changing world - inclusive, innovative and reflective societies, or secure societies… Trying to respond to such challenges and not only, Europe is implementing Circular Economy Package, and at the same time is strengthening the social economy sector, which can have a substantial contribution to economic development, social inclusion, as well as green and digital transitions.Consequently, approaching Sustainability, Sustainable Development concept, and (or) Social Economy and various types of social economy entities, is becoming more and more imperative and frequently met in academia. This Special Issue of the Management Dynamics and Knowledge Economy journal on the topic of "Current socio-economic challenges. Approaching Sustainability and Social Economy” provides a venue for high-quality research works of academics and researchers in these actual challenging topics
Editorial. Managing Complex Crises
No full textThe pandemic of COVID-19 generated an unprecedented global crisis with immediate dramatic consequences on human health and life and with long term consequences in the economic, social, educational, and cultural domains in many countries all around the world. Governments, national health systems, educational systems, companies, banks, non-governmental organizations, and scientists from many research domains make great efforts to find solutions to all the problems initiated by this pandemic and to manage somehow this unexpected and very complex crisis.The purpose of this Special Issue is to publish papers dedicated to these new phenomena and, especially, to look at the managerial perspectives of developing effective solutions for ending that crisis and coping with its consequences. The COVID-19 pandemic is by all characteristics a Black Swan phenomenon that shocked our minds modeled primarily by deterministic and linear thinking. The Black Swan metaphor was introduced in literature by Nassim Nicholas Taleb in his bestselling book The Black Swan. The impact of the highly improbable (2007), published by Penguin Books. Being a phenomenon with a very small probability, it is hardly accepted by deterministic thinking, and even by probabilistic thinking based on known probability distributions and not on disruptive forces. Also, our perception about the future is based on the space-time metaphor where the observer is moving and the time framework is stationary. That means we go toward the future in a continuum past-present-future following an evolutionary algorithm. A crisis is a result of a disruptive force that cannot be contained within an evolutionary thinking model. It can be understood if we change the time perception with the metaphor of moving time and stationary observer. That means the future comes toward us in an accelerated manner and we are taken by surprise.From a strategic perspective, when we go toward the future that is perceived as an extrapolation of the present time, we can design deliberate business strategies and implement them according to a certain time metric