Management Dynamics in the Knowledge Economy (E-Journal)
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Actors in the Knowledge Economy: A Typology
Get PDFThe purpose of this paper is to construct a typology of actors in the knowledge economy, based on the specificity of their activities. So far, almost all the researchers focused their interests on organizations and their management in the knowledge economy ignoring the actors who perform and make the progress of the new economy based primarily on intangible resources. The main criterion for this typology is the positioning of these actors with respect to knowledge, as an intangible resource of any economic activity. The whole spectrum of this typology is defined by the end actors who are the composers and the consumers. The composers create knowledge and transform personal knowledge into organizational knowledge, while the consumers are those who use it. In between, there are owners, administrators, and performers. As an extension, we may include in this typology the citizens as end possible knowledge users. Also, we perform an analysis of the characteristics of all these actors with respect to values, objectives, methods, and results. The contribution of the present paper results from the new perspective we offer in understanding the mechanisms and the dynamics of the knowledge economy.
Knowledge Sharing: A bibliographic Report on the Research Developed during 2008 – 2019
Get PDFThis article aims to provide a bibliographic report on the research developed during 2008 – 2019 regarding knowledge sharing. To achieve this goal, a multi-stage methodology is developed. First of all, a documentary study is employed; this focuses on 3820 articles published on SCOPUS and Web of Science, during 2008 – 2019. Secondly, a quantitative analysis is developed to emphasize the chronological evolution of the research topic and the main journals that served as a vehicle for propagating the research regarding knowledge sharing. Last but not least, a qualitative analysis is performed to create a knowledge map. The results prove that: (i) the analyzed articles regarding knowledge sharing are published in 461 different journals but more than a quarter can be found in 19 journals; (ii) the number of studies increased considerably, especially in the last five years; (iii) 75% of the research production is concentrated in 16 countries and the main research polls are represented by the United States of America (18.34%), United Kingdom (9.47%), and China (6.48%); (iv) the knowledge sharing research concentrates on topics, such as moderation, mediation, intrinsic and extrinsic motivation, environmental management, innovation, absorptive capacity, and community; and (v) the research gaps that should be filled by the future studies focus on: supply chain management, crisis management, corporate venturing, and human resource management. The results have both theoretical and practical implications. On the one hand, they extend the literature on knowledge sharing by providing a bibliographic report on how the research regarding knowledge sharing evolved during 2008 – 2019, and they also bring forward the main research gaps. On the other hand, they provide a knowledge map for the policy-makers which can help them decide how to foster knowledge sharing inside and outside the organization
The Role of the University for Promoting Sustainability through Third Mission and Quintuple Helix Model: The Case Study of the Tor Vergata University of Rome
Get PDFThe research aims to analyze the role of universities to promote sustainable strategies inside and outside their academic communities. In particular, the focus is on projects promoted by the Academia that respond to the big problem regarding waste. After an analysis of the literature on the evolution of the Helix Model and the Third Mission of University, the research focuses on the analysis of the causes of the open call “Mission Sustainability” promoted by the “Tor Vergata” University of Rome, aiming to promote sustainable action in the territory, in a specific project involving the installation of incentivizing compactors in the Campus for PET collection. The research methodology applied to the case study, mainly qualitative, is based on the document analysis of university report and strategy planning, the call and the specific project promoted by professors and researchers titled “GREENtosi for UniRecycling purpose between Third Mission and Sustainability. A virtuous experimental partnership with a view to the quintuple helix in the socio-ecological transition context”. This case is relevant for both academic and practical aspects because it is a research application in a specific context leading to the following main results: sensitization and awareness of students, employees and the whole academic community on the problem of waste from PET plastic; involvement of stakeholders in public engagement activities for collecting waste; studying the practical application of possible benefits from the installation of compactors and increasing the sense of belonging towards the University, green and common space care
The Socio-Economic Value of Protected Areas. The Bucegi Natural Park
Get PDFNatural ecosystems are extremely exposed to the ever-increasing changes in population growth and the expanded need for resources. The economic capitalization of their constituent elements makes their degradation and conversion more profitable than conserving them. Nevertheless, mankind is mindful of nature’s value, and over time has developed its policy and means of protection and conservation to help it integrate its actions so that they respect the paradigm of sustainable development. Most of the ecosystem’s functions are, also, economic. The process of determining the economic value of an ecosystem is a laborious approach that involves specific instruments that depend on many variables. These variables are induced by the innate/ natural transformations of the biogeographical environment or by particular situations generated by extreme phenomena. This study addresses the economic value of natural areas (with the example of the Bucegi Natural Park –B.N.P.) in a methodological context focused on international studies, with results in certain protected areas in Romania. The established report managed to provide an economic value obtained both from the revenues generated from the costs for visitors and jobs and through the capitalization of the non-commercial benefits. As an important element in our investigation, we took into consideration the pressures and menaces identified in protected areas. Natural activities (geological and geomorphological events, climate changes) and anthropogenic events (e.g. development of residential and commercial spaces, transport corridors and services, tourism activities) associated with negative elements (pollution, hunting and overfishing, degradation) involve costs. Dedicated by ever-changing legislation, inadequate financial support, and a faulty management approach, they tend to balance the scale against the benefits. The economic valorization of the components defining a protected natural area serves as an advantage for all involved parts. This must be performed within the limits of the actual legal framework but in the spirit of protection and respect for nature in all its’ forms
The Expanding Role of Customer Knowledge Management and Brand Experience during the Pandemic Crisis
Get PDFCustomer knowledge management has begun to catch momentum due to de fact that companies started to understand the importance of customer knowledge on the overall customer and brand experience even though there is no appreciable consideration in this field of research. The business impact of COVID-19 and the crisis duration have seriously affected the execution of business and the expectations of customers, therefore many companies have to reconsider their communication actions and their offers, trying to find an empathic understanding of their customers based on classical data rather than data-driven by customer knowledge. This paper aims to help specialists to connect the points between brand experience and customer knowledge model, to understand the interconnections, composition, and framework of these conjunctions. The purpose of this study is to establish a consistent relation between brand experience and consumer knowledge by exploring the direct and indirect influence of comprehensive use of customer knowledge. An adjacent target of this study is to initiate a composed set of guidelines that will help specialists ensure the consistency of the brand experience providing consensus among practitioners in this new era of experience economy where too many brands offer a poor customer experience, even though most of them argue that experience management is their top priority.
A Knowledge Management Approach to Complex Crises
Get PDFThe purpose of this paper is to present a knowledge management approach to complex crises, having as a reference the multiple crises generated by COVID-19, crises we are living with, and for which we cannot anticipate a specific end due to the knowledge absence concerning this complexity. A complex crisis is a system crisis that induces new crises in connected systems. The knowledge management approach shows that understanding complex crises and managing them needs an excellent understanding of these crises' knowledge gaps and the knowledge dynamics phenomena able to describe their manifestation and evolution. There is no a priori knowledge or model to give us the key to coping with these crises and designing the best solutions for all the problems generated by them. The present research is based on qualitative research of the significant literature by using the Grounded Theory. The findings show that a knowledge management approach offers new insights into the complexity of these phenomena, which can be symbolized by the Black Swan metaphor defined by Nassim Taleb in his seminal book The Black Swan. The impact of the highly improbable
Teleworking Perspectives for Romanian SMEs after the COVID-19 Pandemic
Get PDFThe crisis caused by COVID-19, made us rethink our perception of the way of life. Traffic restrictions, isolation, quarantine, the need for social distance have generated new behavior by transferring null activities in the online environment. The advantage today is that the 21st century is characterized by the presence of information technology and its rapid development. The telecommute proposed by Nilles (1994), became in 2020 a very topical concept, due to the special situation in which the whole of humanity is. Although both employers and employees have refused the teleworking formula for a long time, it has now become the only possibility to maintain an acceptable level of activity. The rapid evolution of ITC technologies and applications, the entry on the labor market of the M generation have contributed to the increase of favorability for telework, in 2018 it being included in the Romanian legislation. The methodology for this article was to analyze the Romanian Classification of Activities in the National Economy (CAEN) to find out in which domains do Romanian SMEs prefer to activate and to find out the resistance to telecommuting as a way of work by finding out which of these economic sectors have implemented day to day teleworking long ago and which will. An empirical analysis of every domain was complemented by the survey results to verify to which extent telecommuting is feasible in Romanian SMEs, especially during and after the Coronavirus pandemic. It was necessary to analyze of Eurofound statistics regarding living and working during the COVID-19 pandemic to find out correlations and differences between the authors’ findings and the EU27 baseline
Knowledge Dynamics in Family Business
Get PDFKnowledge is one of the most important and fundamental resources of a company, providing it with the means to develop a competitive advantage and be innovative in the dynamic market, through creating, sharing, and transferring it within the firm. Family business distinguishes itself from others through the family connection that sets its mark on how the company is run and its highly contextual culture. Therefore, the purpose of this paper is to gain a deeper understanding of how knowledge transfer occurs in family businesses. This qualitative study aims to gather empirical data using the case study methodology by applying semi-structured interviews. The cases comprise family businesses from Romania acting in different industries. The analyzed family businesses, when it comes to knowledge transfer, rely on their social interaction and are reluctant towards processes that imply externalization of their knowledge mainly out of convenience and the fact that this process did not prove its need. This leads to both positive and negative effects on the growth of the company and its longevity.
Nigeria’s Economic Diversification with an Emphasis on Hospitality and Tourism Sector as a Necessity
Get PDFThe need for economic diversification as Nigeria’s economic crisis heightens and the apparent neglect of the hospitality and tourism sector jointly motivate this study. The paper analyzes the contribution of the hospitality and tourism sector to Nigeria’s national development. The study uses the Ordinary Least Squares (OLS) regression method to analyze the data which span from 1981 to 2017. The results show evidence of a positive and strong relationship between the contribution of the sector and real gross domestic product (RGDP) in Nigeria. Hospitality and tourism sector is estimated to contribute a total of 48.96% variation in RGDP between 1981 and 2017 in Nigeria. From the regression result, the contribution of the hospitality and tourism sector is having a significant positive impact on RGDP. The study is suggesting that the government ought to make an empowering situation for the area to thrive and affect more on national advancement. The examination suggests the arrangement of satisfactory foundations, financing, security, and good roads enhance patronage and accessibility to various tourism destinations in Nigeria
Nigeria’s Corruption Score Card
Get PDFCorruption in Nigeria is so lucrative that the threat of jail term is not enough to deter perpetrators, and the president’s body language is also worsening the situation. The National Bureau of Statistics has estimated $4.6 billion as the cost of corruption in Nigeria, confirming the country’s worsening Corruption Perceptions Index of the Transparency International. Nigeria’s 2018 CPI ranking became worst-off after scoring 27 out of 100 points, far below the world average of 43, and Sub-Sahara Africa average of 32.02. Given that Transparency International relies on the perception of institutions rather than measuring actual corruption experiences of the citizens, this study is set out to capture the experience of the latter. The study employs a quantitative research methodology based on a sociological questionnaire. The findings reveal robust evidence that corruption reacts to standard economic incentives, as it is tagged as an economic cost of getting the job done. Corruption, therefore, became institutionalized and thus a telling effect on the emerging political culture and behavior. The anticorruption strategy has also been that of media trial and seizure of accused persons’ assets. Hence the effects of anti-corruption policies are often weakening as businessmen, politicians and public officials often find alternate strategies for rent seeking