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Can the evolution of societal systems be accelerated? A concept for a networked place-based facility for collaborative sense-making
The term system is often used to address a phenomenon that exists outside of a single organisation. It usually describes intractable challenges with an implied sense of futility, like when people say, “We cannot change the system” or “it will take a long time to change the system”. This casual use of “system” limits its potential to frame wider conversations that can enable society to harness the rapid growth of knowledge and data, and its implications to understand complex adaptive systems.
The thesis is anchored in Systems Oriented Design (SOD) and draws on academic literature, published policy, and the author’s experience to propose an institutional construct called verksted. A verksted convenes actors from practice, research, and education towards shared sense-making of complex situations that cross boundaries. The boundaries are, real but imagined constructs, between organisations, across disciplines and locations, and levels of expertise and governance.
The first part of the thesis reviews literature on systems, societal systems and systemic interventions. It adds a review of literature on collaboration, complexity, enterprise architecture, and digitalisation. The second part reviews the health system as an internationally recognised concept that is also a critical societal system in many countries. This review then zooms in on the Norwegian health system, its evolution, current structure, and central policies. It describes SOD-H, a framework to elaborate how system-orientation can be applied to sense-making and sense-sharing. The third and final part explains the concept of “verksted” and its three core concepts: Verksted Loop, Verksted Capability Map and Verksted Topology. These concepts are used to review two organisations that exhibit characteristics of a verksted. The entities have different formats and structures within the Norwegian health system and are conceptually situated in the “Sense-making and sense-sharing” subsystem of SOD-H.
This thesis makes two contributions: 1) it explains the nature of a societal system using the health system as an example and 2) it conceptualises verksted as an autonomous yet networked, place-based physical facility where participants and their organisations can learn to navigate complexity in societal systems through collaborative sense-making. The thesis is directed at two audiences: a) the SOD community i.e. practitioners, researchers, and educators and b) the makers and influencers of innovation public policy i.e. funding agencies, industry associations, and labour associations.
An introduction sets the context, and a closing section discusses the hypotheses and suggests themes for further research. A prologue and an epilogue express my motivation for this thesis and my reflections on translating the research in practice. An appendix contains unfinished concepts and ideas as an invitation for others to explore SOD as an approach to transform societal systems.submittedVersio
From Radiance to Geometry: Identifying European Forest Clearings with Potential Heritage Value
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Fremtidens omsorg
Fremtidens Omsorg er et tjeneste- og interaksjonsdesignprosjekt som adresserer utfordringer i svangerskaps-, fødsels- og barselomsorgen i Norge, og utforsker digitale mulighetsrom gjennom strategisk bruk av design.
Et godt svangerskaps-, fødsels- og barseltilbud er en viktig del av kvinners helse. Dagens tilbud er preget av et fragmentert helsevesen med dårlig økonomi og lav bemanning. Effektivitetskravene går på bekostning av tilstrekkelig informasjon, oppfølging og kontinuitet. Derfor har vi undersøkt hvordan digitalisering og ny teknologi kan bidra til å støtte kvinnen og avlaste en helse- og omsorgstjeneste under press.
Vi har benyttet en brukersentrert, åpen og iterativ tilnærming for å identifisere og formidle utfordringene i omsorgen. Disse innsiktene har vi transformert til praktiske løsningsforslag som vi videre har anvendt strategisk for å adressere barrierer som hindrer innovasjon.
Vi har visualisert nøkkelkomponeneter av en fremtidig helhetlig digital plattform for svangerskaps-, fødsels- og barselomsorgen med mål om å sette kursen for innovasjon og stimulere til økt endringsvilje.Ved bruk av prototyping som et diagnostisk verktøy søker vi etter avdekke større systematiske utfordringer og skape et grunnlag for diskusjon om muligheter, utfordringer og nødvendige tiltak.
Prosjektet skaper verdi ved å fremlegge klare argumenter for forbedringer i omsorgen, inspirere til integrering av nye funksjoner hos tjenesteleverandører, og ved å fremme nye samarbeid og arbeidsmetoder i helseomsorgen. Målet er at fremtidens omsorg skal være preget av kontinuitet og støtte, med positive effekter for både familien og samfunnet som helhet.submittedVersio
The language of the long-house
Last spring, I spent a few months in Brittany. I went to play boulioù (a local boule game) with the town’s elders when they started sharing their regret of no longer speaking their mother tongue: Breton. I found this testimony touching and absurd: to think that in just 50 years, the language that everyone spoke was forgotten by all.
I have always been interested in this ancient language. It was the mother tongue of my grandparents, the one they used every day, the one my mom understood but never learned, the one I only heard a few times during meetings with elders. The one future generations probably will never hear.
In Brittany, vernacular architecture has origins as old as the spoken language: the long house. It is a house typology where man and animals have coexisted for centuries. The typology has been extended over time depending on the need. It can sometimes reach more than 60 meters in length but never overpass eight meters in depth. With the industrialisation and economic development of the countryside, the Bretons simultaneously abandoned their language and houses. As a symbol
of social elevation, people started speaking French and built new modern homes, often next to the old vernacular structure. In this context, I wanted to understand the architecture of the longhouse and its language.
I started by focusing on a restricted geographical area: the municipality of Languidic. Located in southern Brittany, it is large enough to have a wide range of longhouses. I identified all the longhouses in the area and selected twelve for further analysis. From there, I ocused on the notable elements of the facade: windows, doors, chimneys, stone walls, and the visible layers of history.
I wanted to explore the longhouse as a whole, equitably examining each era that marks the building. New materials and solutions always meet new needs, something recent renovations tend to erase for the sake of a nostalgic view of the past. To practice and test my vocabulary of the long house, I chose a case study: the long house of Kerbléhan. Located on the west side of the town’s centre, it has not
experienced any major changes and remains in rather good condition despite not being inhabited since the 1970s.submittedVersio
Lasting Light
The objective of this project is to create a strategy for enhancing product longevity and combat premature product discard. Beyond product design, the approach involves systemic thinking to establish a robust support system.
By identifying user needs throughout the whole journey of furniture ownership, this project aims to emphasize preventative measures against premature product discard. To then demonstrate how these insights can be directly incorporated into product development.
The goal of this project is to adopt a holistic approach that integrates service design into product development. By identifying key service functions from the outset, the aim is to ensure that the resulting product seamlessly aligns with its support service. This approach enables the product to effectively leverage its support infrastructure, thereby maximizing its longevity and value to consumers.
This approach resulted in the combination of a support service and a modular lighting system for the home. The product leverages wood, an emotionally resonant material identified through user insights, to create a warm and inviting aesthetic. The modular design allows for various configurations, enabling users to customize the lighting to suit their needs and acumulate more pieces over time. Additionally, the modularity in combination with the support service ensures ease of repair, with replaceable parts that extend the product’s lifespan and maintain.
This project explored three interior design styles: Scandinavian, Mid-Century Modern, and 70s eclectic. Each style influenced the modular lighting system’s design, offering unique options. The Scandinavian style emphasized simplicity and natural materials, the Mid-Century Modern style focused on clean lines and organic curves, and the 70s eclectic style highlighted bold colors and geometric patterns. These varied styles demonstrate the product’s versatility and ability to integrate into diverse home environments.submittedVersio
Varanger Immemorial
Context. In the Arctic, climate change will lead to both new challenges and new opportunities, and communities must learn to balance preservation and dynamic development in novel ways. Here we must asks; how do we engage with irreversible and unpredictable change? What makes landscapes valuable or resourceful in the first place? Is there a path between the conventional schemes of static preservation and extractive development?
Project. This diploma is a critical reflection on the static, spatially oriented, and primarily regulatory program of contemporary “natural reserves”, as well as the technological infrastructure and cartographic practices that enable such nature-society relations. Is there an alternative?
Concept. Instead of administrative boundaries that simply separate the human from the non-human, it deploys site-specific design to engage constructively with material trajectories and foster multi-species collaboration. It focuses specifically on the deep-time process of soil formation, and how it connects both Sami reindeer herders, local farmers, conservation biologists and state officials on the Varanger peninsula.
Design. The interventions utilize low retention walls constructed from locally sourced slate rock to form a sequence of distinct ”gardens”. Attention is given to how microtopography interacts with water and facilitate a host of native grass species. Over time, the gardens will evolve through the collaboration between multiple actors and form a spatial and temporal knot; a point of convergence where material trajectories and local agency come together within reciprocal relationships.submittedVersio
Blink-Rethinking Digital Reading
BLINK is an explorative design project about opportunities in digital reading that rethinks ways of interacting with digital text for better comprehension.
Textual information has been central to human knowledge consumption. Today, the ubiquitous influence of digital technology, such as smartphones, tablets, and laptops, represents a profound shift in how we absorb knowledge- through digital interfaces. As AI gets integrated into interfac-es, what if it could support the reading comprehension process in extremely fluid ways? The pro-ject followed a possibility-driven process led by explorations anchored in themes such as spatial perception, anticipation, memory, navigation, typography and semantics.
The deliverables are based on the explorations, reviews and testing. It is not a specific product but a digital function or tool which can be integrated within texts like copy, autocorrect etc.
‘Summary’ is an opportunity in digital reading that can change our interaction with text and support our comprehension process. The preferred context was boiled down to a few scenarios that communicate the usage. The overarching goal was to bring moments of clarity to readers in the “Blink” of an eye.submittedVersio
Navigating Societal Complexity to Effectively Mitigate Deforestation in the Amazon : Relating Systems Oriented Design to the Approach of Earth Innovation Institute
In the Amazon Region, systemic intervenors wrestle with massive forces of societal complexity that threaten the world’s largest tropical forest - a meta-crisis related to societal management and leadership. On this background and through the lens of Systems Oriented Design (SOD), this thesis studied how Earth Innovation Institute (EII) can enhance its strategic approach to systemic transformation. The study followed a Research by design methodology. The thesis makes three contributions.
Firstly, it identifies gaps in affiliations to management and leadership for the two target audiences, SOD and EII. Both were found to lack management methodologies for measurement, evaluation and reporting designed for complex implementations and operations. However, leading practices can help close the gap. Also, a closer affiliation with fields such as systemic and quantum leadership, the thesis found, could give SOD a strategic edge that would be appealing to managers and can help SOD overcome barriers to implementation in organisations faced with complexity and rapid change. In co-creation, the thesis recommends that EII adds the dimension of participants’ inner drivers and self-leadership and connects facilitation to local cultures and indigenous sensing and rituals. Thereby, an axis of leadership emerges, connecting people’s inner drivers to collective intent, direction and desired futures.
Secondly, EII can improve co-creation frameworks and their effectiveness by further developing SOD facilitation and adding a participatory design front end. Such improvements could potentially broaden the scope of fundraising for multistakeholder processes.
Thirdly, the thesis connects systemic interventions in the Amazon to the field of Systems Oriented Design. Embedding SOD practices, EII can develop new language to enrich communications and support fundraising. A measurement methodology can be developed with lessons learned, portfolios of interventions and patterns, and pragmatic analysis of system dynamics can be combined with the creative practice of gigamapping.
Finally, the thesis shares a direction for EII to do the testing and experimentation pending from the study to add resilience and effectiveness to its adaptive approach
Passing on digital legacies
This project explores the role of speculative design in addressing digital obsolescence and enhancing the management and sharing of digital media in the future.
By using speculative design principles, the research aims to conceptualize how future systems, services, and products might impact the way we interact with and preserve our digital legacies in the future.
The speculative design approach was not there from the beginning of the project. But became a necessary step in this design process. After gaining insights particularly about future technology and digital obsolescence.
The study explores existing and potential future trends with scenarios set between 2040 and 2050, providing a foundation to forecast and design for evolving digital legacy needs. The scenario presents one public service, and one product from the company ‘Apple’, both addresses the problem in their own different way, The public service, National Memory Bank, addresses digital obsolescence with a service that encourages people to take accountability and manage their digital waste and legacy. And iMemory, the product from Apple, addresses the technological shifts our society is facing, and how we might share our “media” in the future.
I further developed the scope to design and explore iMemory, using Apple’s guidelines for Apple Vision Pro. This phase included a critical reflection on the ethical concerns raised by the speculative product.
This research demonstrates the potential for digital interfaces to adapt to technological changes. The research also adheres to engage potential users in meaningful discussions about their digital legacies. The findings underscore the ability of speculative design to stimulate debate and enhance awareness regarding the management of our digital legacy.submittedVersio