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How overloaded employees can use resilience and forgiveness resources to overcome dissatisfaction and maintain their knowledge-sharing efforts
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Drawing on conservation of resources theory, this study aims to examine how employees’ experiences of excessive workloads may direct them away from efforts to share knowledge with other organizational members, as well as the circumstances in which this process is more or less likely. To untangle the process, the authors predict a mediating role of job dissatisfaction and moderating roles of two complementary resources that help employees cope with failure: resilience as a personal resource and organizational forgiveness as an organizational resource.
Design/methodology/approach
Survey data were gathered from employees of an organization that operates in the construction retail sector. The Process macro provides an empirical test of the moderated mediation dynamic that underpins the proposed conceptual framework.
Findings
The statistical findings affirm that an important channel through which employees’ perceptions that their work demands are unreasonable escalate into a diminished propensity to share knowledge is their lack of enthusiasm about their jobs. Their ability to recover from challenging work situations and their beliefs that the organization does not hold grudges against people who commit mistakes both mitigate this harmful effect.
Practical implications
For organizational practitioners, this research shows that when employees feel frustrated about extreme work pressures, the resource-draining situation may escalate into diminished knowledge sharing, which might inadvertently undermine their ability to receive valuable feedback for dealing with the challenges. From a positive perspective, individual resilience and organizational forgiveness represent resources that can protect employees against this negative spiral.
Originality/value
This study explicates an unexplored harmful effect of strenuous workloads on knowledge sharing, which is explained by employees’ beliefs that their organization fails to provide satisfactory job experiences. This effect also is mitigated to the extent that employees can draw from valuable personal and organizational resources.info:eu-repo/semantics/acceptedVersio
Understanding turnover of generation Y early-career workers: The influence of values and field of study
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Generation Y early-career workers have the highest turnover rates ever seen. To better understand this phenomenon, this study combines the P-O values fit with the Cohort perspectives to (1) identify the work-related values of this generation, (2) explore the relation between values and turnover intentions and examine how the field of study influences this relationship and (3) verify if the turnover intentions materialized one year after the first data collection.
Design/methodology/approach
We interviewed 71 early-career workers and applied thematic analysis to identify the value categories. A classification decision tree tested whether the field of study influences the relation between values and turnover intentions. A post-test was conducted to determine whether the reported turnover intentions were materialized one year later.
Findings
Thematic analysis yielded 285 themes that were grouped into 12 values’ categories. Decision trees revealed that the combination of values that most predicted turnover was substantially different between Finance graduates (more instrumental and future-oriented values) and Innovation and Entrepreneurship graduates (more social and job-oriented values). The post-test confirmed that the number of respondents who reported an intention to quit their jobs during the interview with us and did quit one year later was statistically significant.
Originality/value
To our knowledge, this is the first study that uses critical incident interviews to explore the work-related values of this specific cohort and their relation to turnover. Our findings on the moderating effects of the field of study are unprecedented. We also identified three new work-value categories, and, to our knowledge, this is the first study that used decision trees to explore the relation between values and turnover.info:eu-repo/semantics/publishedVersio
The integration of social and health sectors in Scotland: An analysis from the prism of different public policy models
No full textThe integration of health and social care has been a key focus in Scotland, driven by demographic changes, rising healthcare costs, and the need for more efficient service delivery. The Public Bodies (Joint Working) (Scotland) Act 2014 sought to formalise this integration by restructuring governance and service provision to improve coordination between health and social care sectors. Despite these efforts, challenges remain in fully achieving the intended outcomes of the integration. This study analysed Scotland’s integrated health and social care through the theoretical frameworks of public choice, institutionalism, and functionalism. The objective was to examine policy drivers, structural mechanisms, and governance implications, providing insights into the broader impact of integrated care reforms. A qualitative research approach was employed, synthesising data from peer-reviewed literature, government publications, and policy documents. The findings on integration were systematically examined through the lens of each public policy model, allowing for a nuanced analysis of how Scotland’s approach to integration aligns with and diverges from these frameworks. A literature search was performed on PUBMED, Google Scholar, and Scottish government portals. While integration improved coordination and service delivery in some areas, limitations in funding allocation, workforce distribution, and governance autonomy limited its overall success. Scotland’s integrated care model demonstrates potential benefits in reducing service fragmentation and improving patient-centred care; however, persistent challenges such as funding constraints, workforce shortages, and governance conflicts indicate that integration alone is not sufficient to resolve systemic healthcare inefficiencies. This study provides a perspective on Scotland’s health and social care integration, offering valuable lessons for other European countries facing similar demographic and healthcare challenges.info:eu-repo/semantics/publishedVersio
“Ali Baba and the 40 Metaverses”: Ethical paradigms related to the metaverse in business contexts
No full textThe metaverse is rapidly emerging as a key area of interest in business circles, promising an immersive experience for all users through virtual worlds. Within these computer-generated realms, users can create avatars to represent themselves and engage with other avatars and virtual environments. The title “Ali Baba and the 40 Metaverses” underscores the transformative potential of this innovation, which is often perceived as a magical technology. “Open sesame” was the magical phrase spoken to enter the cave in “Ali Baba and the 40 Thieves”, so too is the gateway into the enchanted realm of the metaverse—where the imagination reigns supreme—technologies such as virtual or augmented reality. However, the alluring prospect of the metaverse is associated with ethical issues that must be considered carefully, as they could significantly influence its acceptance and integration into societies and business settings. Using the 6-3-5 method | brainwriting and stepladder technique, this study develops a process-oriented analysis system to help companies identify and address ethical challenges related to metaverse technology. The results are based on two sessions with an expert panel, which not only shed light on the ethical paradigms associated with the metaverse but also provide actionable insights for businesses navigating this emerging landscape. To ensure the integrity and reliability of the findings, a consolidation session was conducted with an independent expert to validate the identified paradigms and pinpoint areas needing improvement.info:eu-repo/semantics/publishedVersio
Institutional legacies and governance models: A comparative study of broadband state aid in Europe
No full textThis article explores how historical legacies and institutional configurations impact the governance models used in implementing State aid policies for broadband in France, Portugal, Spain, and the United Kingdom. The analysis is based on historical institutionalism, focusing on path dependence, critical junctures, and gradual institutional change. A comparative historical approach shows different governance models evolving due to administrative traditions and political factors. France and the United Kingdom have evolved toward decentralized models, which capitalize on institutional flexibility and strategic reforms. Conversely, Portugal and Spain face limitations from centralized structures and institutional inertia. This study elucidates the relationship between institutional structures and policy outcomes, providing policymakers with insights for addressing digital access disparities. These findings contribute to the public administration literature, emphasizing the role of timing, sequencing, and coordination in the design of effective governance frameworks and preparing for emerging challenges (such as 5G deployment) where State aid will be needed.info:eu-repo/semantics/publishedVersio
Article 26: Personal identity and the free formation of personality based on gender identity
No full textO presente artigo propõe-se a refletir sobre o artigo 26.º da Constituição da República Portuguesa, em especial na sua formulação inicial do número 1, relativo ao direito à identidade pessoal e à livre formação da personalidade. Considera-se (i) que a questão da identidade de género compreende um elemento psicológico e um elemento sociopolítico, ambos de natureza pós-modernista, com manifestações no quotidiano dos sujeitos; (ii) que esta problemática inscreve-se no princípio axial da dignidade humana; e (iii) que a identidade pessoal e a livre formação da personalidade só podem ser plenamente garantidas mediante uma leitura constitucional assente no primado da liberdade e da igualdade positiva (não discriminação), o que implica o reconhecimento da identidade de género como bem jurídico digno de proteção específica. Nesse sentido, discute-se a possibilidade de integração da identidade de género no catálogo dos direitos fundamentais, mesmo sem menção expressa no texto constitucional, à luz do princípio da dignidade humana como valor jurídico absoluto.info:eu-repo/semantics/publishedVersio
Job satisfaction and turnover intention: A comprehensive review of the shared determinants
No full textBackground
Human capital is a critical asset for organizations, impacting financial performance and market value. Maintaining a stable, committed workforce is challenging. Job satisfaction emerges as a pivotal factor influencing employees’ intentions to leave or turnover intention. However, both encompass diverse dimensions that can exert positive or negative effects.
Objectives
To explore the common factors affecting job satisfaction and turnover intention, focusing on the significant positive and negative relationships.
Method
A systematic review based on the PRISMA framework has been conducted. The data has been precisely identified, evaluated, and extracted from the SCOPUS database based on set benchmarks.
Result
The investigation revealed a variety of determinants that exhibit a significant correlation with job satisfaction and turnover intention, manifesting in both positive and negative associations. Furthermore, these elements have been linked to established motivational theories, suggesting a theoretical underpinning for the observed relationships between workplace dynamics and employee behavior.
Conclusion
The result intended to provide a comprehensive understanding of the factors by offering a framework for studying job satisfaction and turnover intention guiding future research in the field of knowledge.info:eu-repo/semantics/acceptedVersio
Competencias digitales en el trabajo social: Retos y oportunidades para la práctica profesional en el contexto europeo
No full textLa Unión Europea considera el desarrollo de las competencias di-gitales como una prioridad estratégica, tanto en su Agenda Digital como en iniciativas vinculadas al Pilar Europeo de Derechos Socia-les y a la Agenda de Competencias (Eurofound, 2020). Estas polí-ticas apuntan a que los ciudadanos alcancen altos niveles de alfa-betización digital (p. ej., la UE establece como meta que el 80% de los adultos posea competencias digitales básicas para 2030 (Eu-ropean Comission, 2025). En este contexto, el Trabajo Social debe incorporar críticamente las tecnologías de información y comunica-ción en su labor. Castillo de Mesa (2019) señala que la transfor-mación digital está provocando nuevos fenómenos sociales (gen-trificación, segregación, soledad, etc.) y advierte que “el Trabajo Social debe acercarse a estos nuevos medios de socialización on-line con naturalidad y criterio”, aprovechando sus herramientas para estrategias de inclusión (2019, p.1). Asimismo, la pandemia de COVID-19 obligó a la práctica social europea a dar un “salto digital” repentino (Fiorentino et al., 2022), evidenciando importan-tes brechas formativas en competencias digitales entre los/as pro-fesionales (Castellano et al. 2022).
Este análisis se estructura en tres niveles de la práctica profesional: micro (atención individual), meso (organizaciones) y macro (polí-tico/normativo). En cada caso se examinan las necesidades forma-tivas y las estrategias de desarrollo digital, relacionándolas con las competencias centrales del Trabajo Social —teóricas, instrumenta-les y prácticas— que configuran la capacidad de adaptación profe-sional.info:eu-repo/semantics/publishedVersio
Vozes da infância: Perspetivas de crianças do 1.º Ciclo sobre a diversidade cultural nas escolas
No full textO aumento dos fluxos migratórios tem resultado no crescimento do número de alunos imigrantes matriculados nas escolas portuguesas. O presente estudo teve como objetivo principal analisar as perspetivas de alunos nativos e imigrantes do 1.º ano de escolaridade relativamente à convivência e inclusão de populações imigrantes no contexto escolar. A amostra integrou 17 alunos do 1º ano do ensino básico, 2 docentes e 11 encarregados de educação dos referidos alunos.
A recolha de informação ocorreu ao longo de quatro workshops desenvolvidos no âmbito do projeto de investigação KidLe. A análise dos dados foi conduzida através de uma abordagem temática indutiva, que evidenciou desafios significativos ao nível da inclusão em sala de aula. Os resultados destacam, em particular, as estratégias de mediação comunicativa em sala de aula e dificuldades associadas à sua implementação, as dinâmicas de apoio à inclusão social, bem como as experiências e desafios inerentes à diversidade cultural no contexto escolar.
As implicações deste estudo reforçam a importância de práticas pedagógicas inclusivas, da formação contínua de professores em competências interculturais, da valorização de estratégias que favoreçam a inclusão de alunos migrantes e da definição de políticas educativas que afirmem a escola como espaço central de inclusão e valorização da diversidade.The increase in migratory flows has resulted in a growing number of immigrant students enrolled in Portuguese schools. The main objective of this study was to analyze the perspectives of native and immigrant first-grade students regarding the coexistence and inclusion of immigrant populations within the school context. The sample included 17 first-grade students, 2 teachers, and 11 parents/guardians of the aforementioned students.
Data collection took place over the course of four workshops developed within the scope of the KidLe research project. Data analysis was conducted using an inductive thematic approach, which highlighted significant challenges concerning classroom inclusion. The results particularly emphasized communicative mediation strategies in the classroom and the difficulties associated with their implementation, the dynamics of support for social inclusion, as well as the experiences and challenges inherent to cultural diversity in the school context.
The implications of this study reinforce the importance of inclusive pedagogical practices, continuous teacher training in intercultural competences, the valorization of strategies that promote the inclusion of migrant students, and the establishment of educational policies that affirm the school as a central space for inclusion and appreciation of diversity
Notas de leitura do processo "Proyecto de Edificio de Servicio Múltiple en el Polígono de La Candelaria, Zamora [1977]"
No full textNotas de leitura do processo “Proyecto de Edificio de Servicio Múltiple en el Polígono de La Candelaria, Zamora [1977]” existente no Archivo Histórico Provincial de Zamora, em Zamora.
Registo efetuado em janeiro de 2025 no âmbito do projeto de investigação ReARQ.IB – Built Environment Knowledge for Resilient, Sustainable Communities: Understanding Everyday Modern Architecture and Urban Design in the Iberian Peninsula (1939-1985) (ERC GA949686) e publicado online em https://arquitecturaaqui.eu/es/documentacion/expedientes/55298/proyecto-de-edificio-de-servicio-multiple-en-el-poligono-de-la-candelaria-zamora-1977.
Dados exportados da plataforma Arquitectura Aqui (https://arquitecturaaqui.eu), repositório do referido projeto, em janeiro de 2026.