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    31097 research outputs found

    Emerging ideas. Transnational family dynamics during the COVID-19 pandemic: A scoping review

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    Objective The article reviews literature on the implications and effects of the COVID-19 pandemic on transnational families (TNFs), gathering up-to-date evidence of how the pandemic changed the dynamics of TNFs in different life dimensions, how these families have coped with adversity, and how the academic debate is recognizing the complexity of transnationality in situations of crisis. Background Transnational families consist of members who live in multiple countries while maintaining a sense of familyhood (Bryceson & Vuorela, 2002). The COVID-19 pandemic presents significant challenges for TNFs as crisis responses prioritize national borders and institutions. Method A scoping review was conducted using Arksey and O'Malley's (2005) framework, the Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA) extension for Scoping Reviews (Tricco et al., 2018), and Peters et al.'s (2015) guidance for systematic reviews. Of the 113 references identified, 29 met the scoping review's inclusion criteria. Results The effects of the pandemic on TNFs were particularly noticeable in terms of uncertainty, psychological health, communication, social networks, care, and time use. Conclusion Mobility restrictions and concerns about disease spread were significantly challenging. Although TNFs were able to adapt rapidly by using technology and innovative solutions to maintain their relationships, social inequalities were also exposed by the pandemic. Implications Robust support systems are needed for TNFs, both at their point of origin and destination, to assist them in managing challenging circumstances that disrupt their daily routines and interactions. Future research could further explore and develop these support systems to better address these challenges. s to better address these challenges.info:eu-repo/semantics/publishedVersio

    Revolucionando a experiência do cliente: O papel de um "chatbot" numa unidade de alojamento local

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    A comunicação eficiente é fundamental para garantir uma experiência positiva aos hóspedes em unidades de Alojamento Local (AL). Contudo, os métodos tradicionais, como o uso do telefone, apresentam limitações significativas, como atrasos causados pela indisponibilidade do "staff", ausência de suporte 24/7 e falhas na comunicação interna, o que comprometem a satisfação dos clientes. Num contexto de um mercado altamente competitivo, a modernização do negócio torna-se imprescindível e os "chatbots" destacam-se como uma solução inovadora e eficaz. Este estudo tem como principal objetivo desenvolver um assistente virtual capaz de melhorar significativamente a experiência dos hóspedes, proporcionando uma comunicação imediata e contínua. Os "chatbots" são concebidos para responderem a questões frequentes, solucionar problemas simples e encaminhar solicitações complexas, assegurando respostas rápidas e precisas a qualquer hora do dia o que contribui para o aumento da confiança e satisfação dos utilizadores. A revisão da literatura, evidencia que a adoção de "chatbots" é influenciada por fatores como facilidade de uso, utilidade percebida e confiança. Os resultados confirmam que estas ferramentas não só otimizam a eficiência operacional, mas também enriquecem a experiência dos hóspedes por meio de interações personalizadas. Conclui-se que a implementação de "chatbots" constitui uma estratégia viável e eficaz para modernizar as unidades de AL. Recomenda-se o investimento em plataformas tecnológicas robustas, a capacitação contínua do "staff" e a monitorização sistemática do desempenho das soluções implementadas, tendo como principal objetivo otimizar a experiência do cliente.Efficient communication is fundamental to ensuring a positive guest experience in Alojamento Local (AL) units. However, traditional methods, such as telephone communication, present significant limitations, including delays caused by staff unavailability, the lack of 24/7 support, and internal communication failures, which negatively impact customer satisfaction. In a highly competitive market, technological modernization is imperative, with chatbots emerging as an innovative and effective solution. The primary objective of this study is to develop a virtual chatbot capable of significantly enhancing the guest experience by providing immediate and continuous communication. Chatbots address frequently asked questions, resolve minor issues, and escalate complex requests, ensuring prompt and accurate responses at any time of the day, thereby increasing user trust and satisfaction. The literature review highlights that chatbot adoption is influenced by factors such as ease of use, perceived value, and customer trust. The findings confirm that such AI tools not only optimize operational efficiency but also enrich the guest experience through personalized interactions. It is concluded that the implementation of chatbots constitutes a viable and effective strategy to modernize AL units. It is recommended to invest in robust and advanced technological platforms, in continuous staff training with and at the systematic monitoring of the performance of innovative solutions, with the main objective of improving the customer experience

    Psychosocial work factors and their predictive impact on the health and well-being of informal caregivers: A study with the Copenhagen Psychosocial Questionnaire

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    Caring for a dependent person poses significant challenges to the psychological and physical health of informal caregivers. Although extensive research has examined a wide range of individual and sociodemographic factors associated with informal caregivers’ health and well-being, the impact of psychosocial factors within caregiving work remains underexplored. This study assesses the psychosocial factors inherent to informal caregiving work environment and analyzes their unique impact on informal caregivers’ health and well-being during the COVID-19 pandemic. A cross-sectional study was conducted with 178 Portuguese informal caregivers (Mage = 52.79; SD = 11.19) who completed the Portuguese medium version of the Copenhagen Psychosocial Questionnaire II (COPSOQ II). Furthermore, we controlled for the potential impact of individual and sociodemographic factors. The results showed that informal caregivers report high demands (cognitive and emotional) and low resources (recognition, support, quality of leadership, and justice and respect) in the context of caregiving work. Hierarchical regression analysis showed that, when considered together, only work demands negatively impacted caregivers’ health and well-being, while predictability, role clarity, and a trustworthy relationship with the Portuguese State had a positive impact. These findings highlight the need for interventions focusing on the above-mentioned factors to promote the health and well-being of informal caregivers.info:eu-repo/semantics/acceptedVersio

    "À Conversa com o cérebro: Como montar um estudo de ERPs?"

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    Este capítulo visa: (a) apresentar e compreender o conceito de potenciais evocados (ERPs), explicando a sua importância para a investigação em psicologia; (b) descrever os passos fundamentais para a construção de um estudo com ERPs; (c) identificar quais os principais desafios metodológicos associados à investigação com ERPs; (d) identificar e explicar os principais obstáculos em estudos com ERPs e propor soluções práticas e baseadas na literatura para a sua resolução.aceit

    Challenges in human capital development in Indonesia: Bridging the gap between education and industry needs in Yogyakarta

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    This study examines the challenges of human capital development in Indonesia, focusing on the mismatch between education and industry needs in Yogyakarta. Indonesia's economic growth, driven by industries such as manufacturing, mining, and technology, has heightened the demand for skilled labor. However, a persistent skills gap, despite educational reforms, limits the workforce's ability to meet these demands. Yogyakarta, known for its numerous universities, faces unique challenges in aligning higher education with industrial needs, compounded by its status as a region with one of the lowest minimum wages in the country. The study investigates factors contributing to this skills mismatch and how regional wage policies affect labor market efficiency. It also explores the impact of educational reforms and human capital investment on labor productivity in Yogyakarta. The research findings aim to inform policy-makers, educators, and industries on strategies to bridge the gap between education outcomes and market needs, thereby fostering sustainable economic growth.Este estudo analisa os desafios do desenvolvimento do capital humano na Indonésia, com foco no desajuste entre a educação e as necessidades da indústria em Yogyakarta. O crescimento económico da Indonésia, impulsionado por indústrias como a manufatura, mineração e tecnologia, aumentou a procura por mão-de-obra qualificada. No entanto, um persistente défice de competências, apesar das reformas educacionais, limita a capacidade da força de trabalho de atender a essas demandas. Yogyakarta, conhecida por suas numerosas universidades, enfrenta desafios únicos na tentativa de alinhar o ensino superior com as necessidades industriais, agravados pelo facto de ser uma das regiões com o salário mínimo mais baixo do país. O estudo investiga os fatores que contribuem para este desajuste de competências e como as políticas salariais regionais afetam a eficiência do mercado de trabalho. Explora-se também o impacto das reformas educacionais e do investimento em capital humano na produtividade laboral em Yogyakarta. Os resultados da pesquisa visam informar os responsáveis pelas políticas, educadores e indústrias sobre estratégias para colmatar a lacuna entre os resultados educacionais e as necessidades do mercado, promovendo assim um crescimento económico sustentável

    Balancing business, IT, and human capital: RPA integration and governance dynamics

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    In the era of rapid technological progress, Robotic Process Automation (RPA) has emerged as a pivotal tool across professional domains. Organizations pursue automation to boost efficiency and productivity, control costs, and reduce errors. RPA software automates repetitive, rules-based tasks previously performed by employees, and its effectiveness depends on integration across the business–IT–people interface. We adopted a mixed-methods study combining a PRISMA-guided multivocal review of peer-reviewed and gray sources with semi-structured practitioner interviews to capture firsthand insights and diverse perspectives. Triangulation of these phases examines RPA governance, auditing, and policy. The study clarifies the relationship between business processes and IT and offers guidance that supports procedural standardization, regulatory compliance, employee engagement, role clarity, and effective change management—thereby increasing the likelihood of successful RPA initiatives while prudently mitigating associated risks.info:eu-repo/semantics/publishedVersio

    Territorial planning as a development strategy for small cities in Brazil

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    O ordenamento territorial como estratégia do planeamento urbano e regional em municípios de pequeno porte no Brasil pode responder às contradições derivadas da reestruturação produtiva e representar alternativa de desenvolvimento. Partindo desse argumento, o texto tem por objetivo problematizar experiências de arranjos regionais em sistemas de cidades brasileiras que ocorrem num contexto municipalista reforçado pela Constituição Federal de 1988. Esse contexto fragiliza municípios de pequeno porte que não estão inseridos nas dinâmicas tradicionais de produção do espaço derivadas da reestruturação produtiva. Para explorar as alternativas, o fundamento teórico da análise está baseado nos diferentes significados do termo ‘território’ porque colaboram no entendimento dos movimentos contemporâneos do planeamento. Metodologicamente, parte-se de uma revisão bibliográfica sobre os modelos empregados em ordenamento territorial, denominados no Brasil de ‘associativismos territoriais’, e os posiciona na crítica nacional e internacional. Como discussão, problematiza algumas experiências de associativismos territoriais em sistemas de cidades identificando suas particularidades, contradições e convergências. Essa análise permite concluir que planear por evidências territoriais pode representar um importante subsídio na formulação de políticas públicas e garantir alternativas de planeamento, principalmente em municípios de pequeno porte.Territorial planning as a strategy for urban and regional planning in small cities in Brazil can answer to the contradictions arising from productive restructuring and represent an alternative of development. Based on this argument, the text aims to problematize experiences of regional arrangements in Brazilian city systems that occur in a municipalist context reinforced by the Federal Constitution of 1988. This context weakens small cities that are not inserted in the traditional dynamics of space production derived of productive restructuring. To explore alternatives, the theoretical foundation of the analysis is based on the different meanings of the term ‘territory’ because they contribute to the understanding of contemporary planning movements. Methodologically, we start with a bibliographic review on the models used in territorial planning, called ‘territorial associations’ in Brazil, and position them in national and international criticism. As a discussion, it problematizes some experiences of territorial associations in city systems, identifying their particularities, contradictions and convergences. This analysis allows us to conclude that planning based on territorial evidence can represent an important support in the formulation of public policies and guarantee planning alternatives, especially in small cities.publicad

    Notas de leitura do processo "Construção dum Edifício Escolar de 3 Salas de Aula Tipo P3, no Núcleo de Outeiro, da Freguesia de Deocriste [1985-1987]"

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    Notas de leitura do processo "Construção dum Edifício Escolar de 3 Salas de Aula Tipo P3, no Núcleo de Outeiro, da Freguesia de Deocriste [1985-1987]" existente no arquivo municipal de Viana do Castelo. Registo efetuado em março de 2025 no âmbito do projeto de investigação ReARQ.IB – Built Environment Knowledge for Resilient, Sustainable Communities: Understanding Everyday Modern Architecture and Urban Design in the Iberian Peninsula (1939-1985) (ERC GA949686) e publicado online em https://arquitecturaaqui.eu/pt/documentacao/processos/46727/construcao-dum-edificio-escolar-de-3-salas-de-aula-tipo-p3-no-nucleo-de-outeiro-da-freguesia-de-deocriste-1985-1987.  Dados exportados da plataforma Arquitectura Aqui (https://arquitecturaaqui.eu), repositório do referido projeto, em agosto de 2025.

    Technopower on Twitter platform

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    The objective is to analyze the narratives flowing on Big Tech platforms that form social networks and define collective subjectivities. Therefore, research was carried out on the Twitter Platform with the aim of identifying its technical and social functioning, the formation of technological networks, the enunciation of narratives associated with political principles in the context of the elections for the Presidency of the Republic of Brazil, in 2022. The methodology developed in this study, as shown in this article, produces graphs that represent networks, and quantitative data on influencers, their narratives, tweets and retweets. To analyze the technopolitical network, it was necessary to examine two items. Firstly, the influencers’ physical dimension, including technical equipment, and mathematical data. Secondly, the social dimension involves the formation of techno-political networks associated with certain political events. To analyze how the polarization of society occurred, between the extreme authoritarian side and the democratic left side. Both fields produce a conflict associated with two conceptions of the world being carried out in a rhizomatic way in the world space. The analysis of technopolitical networks is urgent to illuminate public regulatory policies, in protection of democratic institutions and to focus on the formulation and implementation of public policies for the regulation of socio-technical networks, to place limits on the exercise of information technology corporations, their platforms and techno-political networks that are destroying the foundations of democracy.publicad

    Internet e a publicidade em Angola: O olhar da religião e dos religiosos sobre os produtos de "entretenimento"

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    No atual contexto da revolução digital, onde tem se verificado uma forte penetração dos media digitais no contexto social, a publicidade desempenha um importante papel na mudança do comportamento e atitude dos consumidores em relação aos produtos anunciados. A pergunta de partida para este estudo foi: como é percecionada a mensagem publicitária dos produtos de “entretenimento” no contexto da internet e qual o seu impacto sobre os religiosos angolanos? Sendo assim, definiu-se uma abordagem metodológica mista. Foram analisadas trezentas e cinco respostas de inquéritos aplicados aos religiosos, vinte e uma entrevistas aos líderes das três religiões em estudo e quatro focus groups constituído por um número de participantes que variam entre seis e doze em cada grupo de discussão. Os resultados das entrevistas mostram uma clara desconexão entre os valores implícitos nas mensagens publicitárias de produtos de entretenimento e os valores culturais dos religiosos angolanos, especialmente entre os elementos da amostra pertencentes as religiões abraâmicas (cristianismo e islão) e o animismo, adotando uma posição mais independente e consciente. Os focus groups revelaram que alguns anúncios analisados continham elementos considerados ofensivos ou incompatíveis com os preceitos religiosos. Os resultados da análise estatística sugerem que a perceção negativa dos anúncios publicitários na internet é fortemente influenciada pela afiliação religiosa, particularmente entre os cristãos e muçulmanos, cujos valores entram em desacordo com as temáticas de alguns produtos publicitados. Quanto à introdução de uma cultura religiosa nas mensagens publicitárias na internet por parte dos anunciantes, não se observaram evidências de introdução explícita de uma cultura religiosa nas mensagens publicitárias dos produtos analisados.In the current context of the digital revolution, where there has been a strong penetration of digital media in the social context, advertising plays an important role in changing consumer behaviour and attitudes towards advertised products. The starting question for this study was: how is the advertising message of ‘entertainment’ products perceived in an internet context and what is its impact on Angolan religious people? Therefore, a mixed methodological approach was defined. Three hundred and five responses from surveys applied to religious people, twenty-one interviews with the leaders of the three religions under study and four focus groups made up of a number of participants ranging from six to twelve in each discussion group were analysed. The results of the interviews show a clear disconnect between the values implicit in the advertising messages of entertainment products and Angolan cultural and religious values, especially among the sample members belonging to the Abrahamic religions (Christianity and Islam) and animism, adopting a more independent and conscious position. The focus groups revealed that some of the adverts analysed contained elements considered offensive or incompatible with religious precepts. The results of the statistical analysis suggest that the negative perception of internet adverts is strongly influenced by religious affiliation, particularly among Christians and Muslims, whose values are at odds with the themes of some of the products being advertised. As for the introduction of a religious culture into Internet advertising messages by advertisers, there was no evidence of an explicit introduction of a religious culture into the advertising messages of the products analysed

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