36 research outputs found

    Muhammad Mansur Yafi ANALISIS PROSES PADA PELAYANAN RUMAH SAKIT DI JAWA TIMUR: Program Studi Teknik Industri, Universitas Nahdlatul Ulama Sidoarjo, Sidoarjo *e-mail: [email protected]

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    The hospital has improved the information system so that it can improve properly to improve patient satisfaction and the quality of its services. However, complicated characteristics such as hospitals are very complicated. in this study, evaluating the results of a complex analysis of hospital processes. To compare the complexity of the old process and the new process, the Business Process Modeling and Notation (BPMN) standard is used. The results showed that the repair process could be used for the hospital repair process

    Muhammad Mansur Yafi Analisis Proses pada Pelayanan Rumah Sakit di Jawa Timur: Program Studi Teknik Industri, Universitas Nahdlatul Ulama Sidoarjo, Sidoarjo *E-mail: [email protected]

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    The hospital has improved the information system so that it can improve properly to improve patient satisfaction and the quality of its services. However, complicated characteristics such as hospitals are very complicated. in this study, evaluating the results of a complex analysis of hospital processes. To compare the complexity of the old process and the new process, the Business Process Modeling and Notation (BPMN) standard is used. The results showed that the repair process could be used for the hospital repair process

    ANALISIS POSTUR KERJA OPERATOR INBOUND DENGAN MENGGUNAKAN METODE RULA

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    Work posture is important for a worker. Wrong working posture can cause fatigue in the muscles, damage the tissue to the point of pain and discomfort. This study aims to analyze the work posture of inbound operators at PT. XYZ. This study used the Rapid Upper Limb Assessment (RULA) method. Based on the results of the research, it was found that the final score for the posture of the worker in the process of inputting goods was 7. This indicated that the condition was at a very dangerous level and action was needed to improve work posture right now. For this reason, recommendations for work postures have been made for the process of inputting goods through CATIA software with popliteal 50 and 95. Based on the results, a good inducement to apply is work posture with popliteal 50

    Rekayasa Proses Bisnis untuk Meningkatkan Daya Saing UMKM di Sidoarjo

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    UD Arwan Cell adalah sebuah toko yang bergerak di bidang telekomunikasi, aksesori ponsel, dan layanan perbaikan ponsel, yang berlokasi di desa Wadungasih, kecamatan Buduran. Proses bisnis merupakan aspek krusial untuk kelangsungan hidup suatu perusahaan. Penelitian ini menggunakan Business Process Reengineering (BPR) untuk mengoptimalkan proses bisnis. Berdasarkan analisis kondisi awal, didapatkan waktu proses penyimpanan stok 6 jam 35 menit. Berdasarkan hasil rekayasa didapatkan waktu proses penyimpanan stok menjadi 1 jam 25 menit. Efisiensi hasil rekayasa proses sebesar 78%. Berdasarkan analisis kondisi awal, didapatkan waktu proses pelayanan jasa 2 jam 25 menit, setelah melalui hasil rekayasa ulang proses didapatkan waktu proses pelayanan jasa menjadi 2 jam 9 menit. Efisensi hasil rekayasa proses sebesar 11%. UD Arwan Cell is a store operating in the telecommunications sector, mobile phone accessories, and mobile phone repair services, located in Wadungasih Village, Buduran District. Business processes are a crucial aspect for the sustainability of a company. This study applies Business Process Reengineering (BPR) to optimize business processes. Based on the analysis of the initial conditions, the stock storage process time was found to be 6 hours and 35 minutes. After the reengineering process, the stock storage process time was reduced to 1 hour and 25 minutes, resulting in a process efficiency improvement of 78%. Furthermore, based on the analysis of the initial conditions, the service process time was 2 hours and 25 minutes. After the process reengineering, the service process time was reduced to 2 hours and 9 minutes, achieving a process efficiency improvement of 11%

    Ghayat al-amani and the life and times of al-Hadi Yahya b. al-Husayn: an introduction, newly edited text and translation with detailed annotation

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    The thesis is anchored upon a text extracted from an important 11th / 17th century Yemeni historical work. This text deals primarily with al-Hādī ilā 'I-Haqq, the founder of the Zaydī Imamate in the Yemen that lasted well over a thousand years. AI-Hādīs imamate, of considerable significance in itself, also coincides with one of the most turbulent periods of early Yemeni mediaeval history. The- edited Arabic text, with its accompanying apparatus criticus. Is to be found at the opposite end of this volume. The Introduction considers various aspects of Imam al-Hadī’s life, religious ideas and aspirations and matters directly connected with the edited text and the work of which it forms a part. Among the most important subjects discussed are the MSS used in the production of the edited text, the problem concerning the authorship of Ghāyat al-amānī and the relationship of the latter work to Anbā' al-zaman. A short biography of al-Hādī is provided, together with a treatment of the historical background to ai-Hādīs imamate. The introduction also describes the editorial method followed with regard to the text, and certain key personal names and toponyms are dealt with there. The method employed by the author of the Ghāyat is to record the events of any one year by Itself. I have translated one year at a time and then followed it by the annotations appertaining to it. It is hoped that by means of these annotations. (some of which through necessity are quite detailed ), the text will be better understood. The numerous personages, tribal names and toponyms are considered, as well as problems concerning points of chronology and various matters of historical and religious significance. Specific comment is made upon certain interesting terms or any unusual or striking vocabulary. The thesis concludes with maps, genealogical tables and a comprehensive bibliography

    Identifikasi Permasalahan Pada Proses Produksi Mesin Cuci dengan Metode Fishbone

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    Kualitas yang baik sangat menentukan tingkat kepuasan bagi pembelinya, namun tentunya kualitas harus sebanding dengan harga produk tersebut. Oleh karenanya dalam menghadapi fenomena tersebut para pelaku bisnis dituntut untuk mengembangkan bisnisnya dan terus selalu berinovasi, merancang strategi bisnis dan juga melakukan peningakatan dalam berbagai macam aspek salah satunya adalah pada kualitas produknya, sehingga perusahaan bisa bersaing dengan perusahaan lainnya. Tujuan dari penelitian ini adalah mengidentifikasi masalah yang menyebabkan kecacatan produk pada proses produksi mesin cuci. Pengambilan data dilakukan dengan melakukan wawancara kepada praktisi yang berpengalaman dalam bidang produksi mesin cuci. hasil penelitian ini digunakan perusahaan untuk meningkatkan produktivitasnya dan menangani permasalahan kecacatan produk. Good product quality determines the level of customer satisfaction, but the quality must be comparable to the price of the product. Business owners are required to develop their businesses and continue to innovate, redesign their business strategies, and improve the quality of their products, so the company can compete with other companies. The purpose of this study is to identify problems that cause product defects in the washing machine production process. Data collection was carried out by interviewing practitioners who are experienced in the field of washing machine production. The results of this study are used by the company to increase its productivity and handle its product defect problems

    Implementasi Program Zona Tahfidz Pesantren Mahasiswa Internasional Kh.Mas Mansur Universitas Muhammadiyah Surakarta 2022-2023

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    The Qur'an is one of the words of Allah SWT, which was given to the Prophet Muhammad SAW through the intermediary of the angel Gabriel and if a Muslim reads the Qur'an it will be counted as worship and will get a reward, the Qur'an is also a miracle which is eternal and can subdue entire generations from childhood to old age, therefore there are no limitations in learning the Qur'an because what is learned is the word of God and it can be a guide or guide for life and the Qur'an is better We memorize this from a young age because children who are able to memorize the Qur'an in their childhood are one of these children developing it in their hearts before being influenced by lust, therefore the author chose the title "IMPLEMENTATION OF THE TAHFIDZ ZONE PROGRAM AT KH STUDENTS' BOARDING SCHOOL .MAS MANSUR UMS" as an educational institution for Islamic boarding school students KH. Mas Mansur has a superior program, namely the tahfidz zone program, which of these programs is to facilitate students to memorize the Koran more and maintain the memorization. This study used the field research method or what is known as field research, in which the author went directly to student boarding schools, while also using observation, interviews with the sources concerned and documentation. The results of the tahfidz zone program research are: students have memorized more than juz 30, students have closer time with the Koran, students can murojaah or ziyadah wherever they are, practice the knowledge of the Koran that they have learned

    Al-Mansur bi-Llah's controversy with Twelver Diites concerning the occultation of the Imam in his Kitab al-al-'Iqd al-tamin

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    This article tackles one of the main points of dissension between the Zaydiyya and the Imamiyya, notably, the repudiation of the former to the chiliastic concept of the occultation of the Imam (gayba). It will address the exchange of polemics between both groups, which goes back to the 3rd-9th century. Its main focus, however, is the refutation conjured by the Yemeni Imam al-Mansur bi-Llah 'Abd Allah b. Hamza (d. 614-1217). © 2012 Koninklijke Brill NV, Leiden.Abdulsater Hussein Ali, 2011, Z DTSCH MORGENLANDIS, V161, P305; al-'Amili Muhammad b. al-Hasan al-Hurr, 1385, AMAL AL AMIL, VII, P345; al-As'ari Abu l-Hasan 'Ali b. Isma'il, 1963, MAQALAT AL ISLAMIYYI, p[67, 82]; al-Hadi al-Sayyid Gamal al-Din, 2007, HIDAYAT AL RAGIBIN I, P161; al-Hasani Abu l-'Abbas Ahmad b. Ibrahim, KITAB AL MASABIH, V1111, P73; al-Mahdi Galal al-Din 'Abd al-Rahman al-Suyuti, 2001, AL URF AL WARDI FI A; al-Mas'udi Ali b. al-Husayn, 1973, MURUG AL DAHAB WA MA, VIV, P350; al-Muhalli Hamid b. Ahmad, 2002, AL HADD IQ AL WARDIY, VII, P247; al-Murtada al-Sarif, 1986, AL SAFI FI L IMAMA, VIII, P123; al-Murtada Al-Sarif, 1985, RASIL, VI, P410; al-Nu'mani Muhammad b. Ibrahim b. Abi Zaynab, 1426, KITAB AL GAYBA, P143; al-Rassi al-Qasim b. Ibrahim, 2001, MAGMU KUTUB AL IMAM, VI, P578; al-Sahrastani Muhammad b. 'Abd al-Karim, 1981, AL MILAL WA L NIHAL, P6; al-Sami Ahmad b. Muhammad, 1987, TARIH AL YAMAN AL FI, VIII, P37; al-Sarfi Ahmad b. Muhammad, 1991, SARH AL ASAS AL KABI, VII, P276; al-Wagih Abd al-Salam b. 'Abbas, 1999, ALAM AL MU ALLIFIN A, P578; Amir-Moezzi Mohammed Ali, 1994, DIVINE GUIDE EARLY S, p[13, 20]; [Anonymous], 1987, ARABICA, V34, P80; Ansari Hasan, 2001, ULUM I HADIT, V5, P149; Ansari Hassan, 2010, J ASIATIQUE, V298, P280; Ansari Hassan, 2010, STUDIA IRANICA, V39, P225; Arjomand SA, 1996, J RELIG, V76, P548, DOI 10.1086-489853; bi-l-Haqq al-Natiq, 1971, RASA IL AL ADL WA L, VI, P71; bi-l-Haqq al-Natiq, 1986, KITAB DIAMA, P165; bi-Llah al-Mansur, 2008, MAGMU MUKATABAT AL I, p[238, 309]; Calder Norman, 1989, STUD ISLAMICA, V70, P57; Cook Michael, 2000, COMMANDING RIGHT FOR, P227; Di'tam Abu Firas b., 1993, AL SIRA L MANSURIYYA, V3; Di'tam Abu Firas b., 1993, AL SIRA L MANSURIYYA, V2; Eagle A.B.D.R., 1994, NEW ARABIAN STUDIES, V2, P103; Fanad Muhammad b. 'Ali b., 1999, MAATIR AL ABRAR FI T, VII, P799; Gouchenour David Th., 1984, THESIS HARVARD U CAM, P70; Hamza Al-Mansur bi-Llah 'Abd Allah b., 2001, AL IQD AL TAMIN FI A, p[113, 131]; Hourani George F., 1971, ISLAMIC RATIONALISM, P129; Hussain M., 1982, OCCULATION 12 IMAM H, P78; Khalidi Tarif, 2008, QURAN NEW TRANSLATIO, P273; l-Akwa' Isma'il b. 'Ali, 1995, HIGAR AL ILM WA MA A, VIII, p[1, 1284]; l-Akwa' Isma'il b. 'Ali, 1996, HIGRA FORTERESSES SA, P1; l-'Umari Ali b. Muhammad al-'Alawi, 2001, AL MUGDI FI ANSAB AL, P267; l-Razi Abu Ga'far b. Qiba, 1993, CRISIS CONSOLIDATION, p[218, 225]; l-Rigal Ahmad b. Salih b. Abi, 2004, MATLA AL BUDUR WA MA, VIII, P230; Madelung W., 1991, ARABICUS FELIX LUMIN, P25; Madelung Wilferd, 1987, ARABIC TEXTS HIST ZA, P19; Madelung Wilferd, 1965, IMAM AL QASIM IBRAHI, P98; Madelung Wilferd, 1985, P 6 C AR ISL STUD, P75; McDermott Martin J., 1978, THEOLOGY AL SHAIKH A, P280; Peters J.R.T.M., 1976, GODS CREATED SPEECH, P26; Sachedina Abdulaziz Abdulhussein, 1981, ISLAMIC MESSIANISM I; Sachedina Abdulaziz Abdulhussein, 1988, JUST RULER SHIITE IS, P91; Smith G.R., 1978, AYYUBIDS EARLY RASUL, VII, P80; Zayd Ali Muhammad, 1997, TAYYARAT MUTAZILAT A, P1560

    The Implementation of Fault Tree Analysis (FTA) dan Failure Mode And Effect Analysis (FMEA) to Improve the Quality of Salt Industry in East Java

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    The problem in the salt processing industry is that product defect reach 15% of the total production so it is important to analyze the cause of the defects. The average product defect currently exceeds the company\u27s target of 5%. The Fault Tree Analysis (FTA) and Failure Mode and Effect Analysis (FMEA) methods are used to analyze the production process at PT. XYZ. FTA is used to analyze the causes of each category of product defects, while FMEA is used to classify and analyze each cause of defects

    Analisis Kepuasan Pelanggan Terhadap Kualitas Pelayanan Menggunakan Metode Service Quality (Servqual) dan Metode Quality Function Deployment (QFD) (Studi Kasus Madrasah Ibtidaiyah “X”)

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    Kepuasan pelanggan adalah hal yang penting bagi setiap perusahaan jasa. Salah satu yang perlu dijaga dalam kepuasan pelanggan adalah kualitas pelayanan. Kualitas pelayanan pada Madrasah Ibtidaiyah \u27\u27X" masih jauh dikatakan layak, sehingga sangat perlu dilakukan perbaikan. Maka dari itu tujuan dari penelitian ini untuk nenganalisis kualitas pelayanan di Madrasah Ibtidaiyah "X" dan menentukan faktor harapan dan kepentingan yang menjadi prioritas utama dalam memenuhi kebutuhan pelanggan. Penelitian ini menggunakan metode Service Quality (Servqual) dan QFD (Quality Function Deployment). Pada metode Service Quality diperoleh beberapa atribut pelayanan yang belum memenuhi harapan konsumen kemudian diolah dan dianalisis dengan metode Quality Function Deployment. Pada pengolahan tersebut dihasilkan usulan perbaikan kualitas pelayanan pada Madrasah Ibtidaiyah “X”. Maka, hasil Service Quality diketahui terdapat 6 atribut yang gapnya bernilai negatif. Hal tersebut dinilai bahwa Madrasah Ibtidaiyah \u27\u27X" belum maksimal dalam melakukan pemenuhan dan kepuasan terhadap pelanggan.  6 atribut diantaranya adalah guru dalam menyampaikan materi yang mudah diterima siswa, kesediaan guru dalam siswa, kesabaran guru BK dalam menangani siswa, jaminan keamanan dilingkungan sekolah, pengaturan jadwal KBM. Setelah ditentukan hasil dari perhitungan servqual. Lalu, mulai menganalisa tentang HOQ atau biasa disebut Runuh kualitas. Nama pada tahap menganalisa HOQ terdapat perhitungan-perhitungan. Diantaranya adalah penentuan Voice of Customer, sales Point, Goal, Improvement Ratio, Raw Weight dan Normalized Raw Weight. Setelah ditentukannya hasil, tahapan ini juga mencari Technical Response yang diperoleh dari wawancara kepada pihak pemilik yayasan dan kepala sekolah Madrasah Ibtidaiyah “X”. Kemudian menentukan prioritas perbaikan yang perlu dilakukan dengan harapan perbaikan dapat membantu Madrasah Ibtidaiyah "X" lebih baik lagi kedepannya. Hasil usulan prioritas yang diperoleh dalam metode HOQ ini adalah pengadaan fisilitas disekolah, pengadaan tim survey, pengadaan checklist disekolah, pelatihan guru, penyesuaian komite disekolah, pengadaan tim penjamin kualitas, penambah tim kebersihan sekolah. Customer satisfaction is important for every service company. One thing that needs to be maintained in customer satisfaction is service quality. The quality of service at Madrasah Ibtidaiyah ‘X\u27 customers. This research uses the Service Quality (Servqual) and QFD (Quality Function Deployment) methods. In the Service Quality method, several service attributes that do not meet consumer expectations are obtained, and then they are processed and analyzed using the Quality Function Deployment method. In this process, proposals for improving service quality are produced. At Madrasah Ibtidaiyah, "X". So, the Service Quality results show that there are 6 attributes whose gaps are negative. This is considered that Madrasah Ibtidaiyah "X" has not been optimal in fulfilling and satisfying customers. The 6 attributes include the teacher delivering material easily accepted by students, the teacher\u27s willingness to engage with students, the guidance and counselling teacher\u27s patience in handling students, ensuring security in the school environment, and setting the teaching and learning schedule. After determining the results of the servqual calculation. Then, start analyzing HOQ or what is usually called Quality Loss. In the HOQ analysis stage, there are calculations. Among them are determining the Voice of the Customer, Sales Point, Goal, Improvement Ratio, Raw Weight, and Normalized Raw Weight. After selecting the results, this stage also looked for Technical Responses obtained from interviews with the foundation owner and the principal of Madrasah Ibtidaiyah "X". Then, determine the priorities for improvements that need to be made in the hope that the upgrades can help Madrasah Ibtidaiyah "X" be even better. The results of the priority proposals obtained in this HOQ method are procurement of facilities in schools, procurement of survey teams, procurement of checklists in schools, teacher training, adjustment of committees in schools, procurement of quality assurance teams, and addition of school cleaning teams
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