1,732,352 research outputs found
Improving solution selling process with service design methods
No full textService design is well-recognized for the facilitation of healthy communication and collaboration between service provider and customer but there is not much literature available that focuses to analyse the application of service design methods and tools for improvement of the communication and collaboration within service provider organization. Therefore, a new perspective of service design methods and tools is explored in this thesis. The objective of the thesis is to develop an improved solution selling process with service design methods and tools, by improving the communication and collaboration of internal stakeholders in a solution selling organization as well as to evaluate the suitability of service design methods and tools for this purpose.
In this research study, action research is used as research method. The literature review has been done to find appropriate service design methods and tools. Based on literature review, service blue-print and participatory workshop has been selected for empirical study. Both qualitative and quantitative data collection techniques have been utilized in empirical study, such as 20 interviews, a participatory workshop, notes, observations and survey.
During empirical study, a service blueprint for existing internal solution proposal process of the case organization was prepared, to visualize whole service process as sequenced process. The participatory workshop was found very beneficial for collaboration support. It revealed that both service blueprint and participatory workshop have positive effects on the communication and collaboration of internal stakeholders in solution selling organization. A big picture of entire process can be visualized by service blueprint which enhance common understanding of process and ease internal communication in organization. Furthermore, the participatory workshop facilitates to create an environment to support healthy communication and collaboration for experience sharing and analyzing improvement ideas regarding the organizational processes. The empirical study results were utilized to prepare a new version of the internal process visualization of case organization, in the form of service blueprint. This new service blueprint presents the improved internal solution proposal process of the case organization, for more efficient solution selling process.
The core value of this thesis is to state practicality of service design methods in improving collaboration and reduce communication gaps between internal stakeholders in solution selling organization, to improve solution selling process. The results of research study suggest that service blueprint and participatory workshop are very useful to facilitate deep understanding of entire process across the organization as well as for improvement in organizational internal processes for solution selling. It is concluded from results of research study that service design is very beneficial to facilitate for the improvement in the solution selling process of organization
MR Elastography and MR Imaging for the Evaluation of TE Construct
No full textUniversity of the Pacific Graduate School Three Minute Thesis Competition MR Elastography and MR Imaging for the Evaluation of TE Construct by Muhammad Waqas, MS in Engineering Science student, School of Engineering & Computer Scienc
Seasonal and spatial variations in the erosion threshold of intertidal sediments at St. Lawrence Estuary, Canada
No full textErosion threshold (n=5) of surface sediment was measured with a cohesive strength meter (CSM Mk IV) to determine seasonal and spatial changes in sediment erodibility at Nazareth tidal flat and marsh located west of Rimouski on the southern shore of Lower St. Lawrence Estuary (Canada). Multiple field campaigns were conducted at three cross shore transects (A, B, C) in summer 2016 (8, 9, 10 August), summer 2017 (23, 24, 25 August), with subsequent campaigns at B Transect in autumn 2017 (22, 25 November), winter 2018 (16, 20 February), spring 2018 (30 May), and summer 2018 (6 September). The data presented here does not contain the summer field campaigns, which was published in the context of annual variations in sediment erodibility (Waqas et al., 2019, https://doi.org/10.1594/PANGAEA.911769)
Going Beyond Counting First Authors in Author Co-citation Analysis
No full textThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
Waqas H Butt: Life Beyond Waste. Work and Infrastructure in Urban Pakistan.
No full textBook Review: Waqas H Butt. Life Beyond Waste. Work and Infrastructure in Urban Pakistan. [South Asia in Motion.] Stanford University Press, Stanford (CA) 2023. xx, 225 pp. Ill. Maps. 28.00.
Seasonal and spatial distributions of biofilm proxy parameters across an intertidal area at St. Lawrence Estuary, Canada
No full textThe biofilm influence on sediment stabilization was determined by quantifying pigment contents (Chlorophyll a and Phaeopigments) and extra polymeric substances (EPSSaline, EPSEDTA) in surface sediment at Nazareth tidal flat and marsh located west of Rimouski on the southern shore of Lower St. Lawrence Estuary (Canada). Small sediment cores (n=3) were taken using 60 ml syringes (36 mm ϕ) and preserved in liquid nitrogen until further processing. The cores were sectioned on a cryo-macrotome (Leica CM3600 XP) in 1 mm slices down to 3 mm. Multiple field campaigns were conducted at three cross shore transects (A, B, C) in summer 2016 (8, 9, 10 August), summer 2017 (23, 24, 25 August), with subsequent campaigns at B Transect in autumn 2017 (22, 25 November), winter 2018 (16, 20 February), spring 2018 (30 May), and summer 2018 (6 September). The data presented here does not contain the summer field campaigns, which was published in the context of annual variations in sediment biostabilization (Waqas et al., 2019, https://doi.org/10.1594/PANGAEA.911765)
Variations on the Author
No full text“Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship
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