1,720,954 research outputs found
PENGARUH E-SERVICE QUALITY & E-COMMERCE INNOVATION, UTILITARIAN & HEDONIC VALUE TERHADAP CUSTOMERS LOYALTY TOKOPEDIA DENGAN SATISFACTION SEBAGAI MEDIASI
No full textABSTRACT
TARUMANAGARA UNIVERSITY FACULTY OF ECONOMY AND BUSINESS
JAKARTA
(A) VANIA TANLIM (115200087)
(B) THE INFLUENCE OF E-SERVICE QUALITY & E-COMMERCE INNOVATION, UTILITARIAN & HEDONIC VALUE ON CUSTOMER LOYALTY AT TOKOPEDIA WITH SATISFACTION AS MEDIATION
(C) xiv + 152 pages, 53 tables, 4 pictures, 13 attachments
(D) MARKETING MANAGEMENT
(E) Abstrak: This study aims to empirically examine the impact of e-service quality, e- commerce innovation, utilitarian value, and hedonic value on customer loyalty with customer satisfaction as a mediating variable at Tokopedia. The research population consists of Tokopedia users in Jakarta. The sample for this study includes 252 participants selected through screening questions and collected online via Google Form using judgmental sampling. The data is processed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate a positive and significant influence of e-service quality, e-commerce innovation, utilitarian value, and hedonic value on customer loyalty, both directly and indirectly through the mediation of customer satisfaction.
Keywords: e-service quality, e-innovation, utilitarian value, hedonic value, customers satisfaction, customers loyalty.
(F) Reference list: 67 (1983-2023) (G) Tommy Setiawan Ruslim, S.E., M.M.
ABSTRAK
UNIVERSITAS TARUMANAGARA FAKULTAS EKONOMI DAN BISNIS JAKARTA
(A) VANIA TANLIM (115200087)
(B) PENGARUH E-SERVICE QUALITY & E-COMMERCE INNOVATION, UTILITARIAN
& HEDONIC VALUE TERHADAP CUSTOMERS LOYALTY TOKOPEDIA DENGAN
SATISFACTION SEBAGAI MEDIASI
(C) xiv + 152 halaman, 53 tabel, 4 gambar, 13 lampiran
(D) MANAJEMEN PEMASARAN
(E) Abstrak: Penelitian ini bertujuan untuk meneliti secara empiris pengaruh e-service quality, e-commerce innovation, utilitarian value, dan hedonic value terhadap customers loyalty dengan customers satisfaction sebagai variabel mediasi pada Tokopedia. Populasi penelitian ini merupakan pengguna Tokopedia di Jakarta. Sampel pada penelitian ini sberjumlah 252 sampel setelah melalui screening question dan dikumpulkan secara online melalui Google Form dengan metode judgemental sampling. Data tersebut diolah menggunakan PLS-SEM. Hasil penelitian menunjukkan adanya pengaruh positif dan signifikan variabel e-service quality, e-commerce innovation, utilitarian value, dan hedonic value terhadap customers loyalty baik secara langsung maupun tidak langsung dengan customers satisfaction dalam memediasi pengaruh tersebut.
Kata kunci: e-service quality, e-innovation, utilitarian value, hedonic value, customers satisfaction, customers loyalty.
(F) Daftar Pustaka: 67 (1983-2023) (G) Tommy Setiawan Ruslim, S.E., M.M
PENGARUH E-SERVICE QUALITY & E-COMMERCE INNOVATION, UTILITARIAN & HEDONIC VALUE TERHADAP CUSTOMERS LOYALTY TOKOPEDIA DENGAN SATISFACTION SEBAGAI MEDIASI
No full textABSTRACT
TARUMANAGARA UNIVERSITY FACULTY OF ECONOMY AND BUSINESS
JAKARTA
(A) VANIA TANLIM (115200087)
(B) THE INFLUENCE OF E-SERVICE QUALITY & E-COMMERCE INNOVATION, UTILITARIAN & HEDONIC VALUE ON CUSTOMER LOYALTY AT TOKOPEDIA WITH SATISFACTION AS MEDIATION
(C) xiv + 152 pages, 53 tables, 4 pictures, 13 attachments
(D) MARKETING MANAGEMENT
(E) Abstrak: This study aims to empirically examine the impact of e-service quality, e- commerce innovation, utilitarian value, and hedonic value on customer loyalty with customer satisfaction as a mediating variable at Tokopedia. The research population consists of Tokopedia users in Jakarta. The sample for this study includes 252 participants selected through screening questions and collected online via Google Form using judgmental sampling. The data is processed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate a positive and significant influence of e-service quality, e-commerce innovation, utilitarian value, and hedonic value on customer loyalty, both directly and indirectly through the mediation of customer satisfaction.
Keywords: e-service quality, e-innovation, utilitarian value, hedonic value, customers satisfaction, customers loyalty.
(F) Reference list: 67 (1983-2023) (G) Tommy Setiawan Ruslim, S.E., M.M.
ABSTRAK
UNIVERSITAS TARUMANAGARA FAKULTAS EKONOMI DAN BISNIS JAKARTA
(A) VANIA TANLIM (115200087)
(B) PENGARUH E-SERVICE QUALITY & E-COMMERCE INNOVATION, UTILITARIAN
& HEDONIC VALUE TERHADAP CUSTOMERS LOYALTY TOKOPEDIA DENGAN
SATISFACTION SEBAGAI MEDIASI
(C) xiv + 152 halaman, 53 tabel, 4 gambar, 13 lampiran
(D) MANAJEMEN PEMASARAN
(E) Abstrak: Penelitian ini bertujuan untuk meneliti secara empiris pengaruh e-service quality, e-commerce innovation, utilitarian value, dan hedonic value terhadap customers loyalty dengan customers satisfaction sebagai variabel mediasi pada Tokopedia. Populasi penelitian ini merupakan pengguna Tokopedia di Jakarta. Sampel pada penelitian ini sberjumlah 252 sampel setelah melalui screening question dan dikumpulkan secara online melalui Google Form dengan metode judgemental sampling. Data tersebut diolah menggunakan PLS-SEM. Hasil penelitian menunjukkan adanya pengaruh positif dan signifikan variabel e-service quality, e-commerce innovation, utilitarian value, dan hedonic value terhadap customers loyalty baik secara langsung maupun tidak langsung dengan customers satisfaction dalam memediasi pengaruh tersebut.
Kata kunci: e-service quality, e-innovation, utilitarian value, hedonic value, customers satisfaction, customers loyalty.
(F) Daftar Pustaka: 67 (1983-2023) (G) Tommy Setiawan Ruslim, S.E., M.M
Going Beyond Counting First Authors in Author Co-citation Analysis
Get PDFThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
Variations on the Author
Get PDF“Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship
Appropriate Similarity Measures for Author Cocitation Analysis
Get PDFWe provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis
Dispelling the Myths Behind First-author Citation Counts
Get PDFWe conducted a full-scale evaluative citation analysis study of scholars in the XML research field to explore just how different from each other author rankings resulting from different citation counting methods actually are, and to demonstrate the capability of emerging data and tools on the Web in supporting more realistic citation counting methods. Our results contest some common arguments for the continued
use of first-author citation counts in the evaluation of scholars, such as high correlations between author rankings by first-author citation counts and other citation
counting methods, and high costs of using more realistic citation counting methods that are not well-supported by the ISI databases. It is argued that increasingly available digital full text research papers make it possible for citation analysis studies to go beyond what the ISI databases have directly supported and to employ more
sophisticated methods
koamabayili/VECTRON-author-checklist: VECTRON author checklist
No full textWe have done our best to complete the author checklist relating to the use of animals in the hut study. Note that the objective for the hut study was to evaluate the IRS treatment applications for residual efficacy against Anopheles mosquitoes, including the local An. coluzzii mosquito population. Cows were only used to attract mosquitoes into the huts and no tests were carried out directly on the cows. The author checklist is intended for use with studies where experiments are carried out on animals, which is why we have had such difficulty in completing this for the hut study, as many of the questions do not relate to how the cows were used
Author-wise bibliometric analysis based on entropy.
No full textAuthor-wise bibliometric analysis based on entropy.</p
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