1,720,960 research outputs found
ANALISIS IMPLEMENTASI CEISA PERBENDAHARAANDI LINGKUNGAN DITJEN BEA DAN CUKAI MENURUT PERSEPSI PENGGUNA PENGARUH KUALITAS AUDITOR, LIKUIDITAS, SOVABILITAS, DAN INVESTOR TURN OVER TERHADAP OPINI AUDIT GOING CONCERN PADA INDUSTRY MANUFAKTUR SECTOR BARANG KONSUMSI PERIODE 2014-2016
No full textAbstractCustoms and Excise Informaton System Automation (CEISA) Perbendaharaan is a managementinformation system used by the Directorate General of Customs and Excise to perform administrativemanagement related to state revenue on customs and excise sectors. Currently CEISA Perbendaharaanhas been implemented by customs and excise offices throughout Indonesia. This study aims to analyzethe implementation of CEISA Perbendaharaan in DJBC by using research model on previous studiesthat have been developed in accordance with the implementation conditions of CEISA Treasury. Theresearch method used is quantitative method by distributing questionnaires to the respondents ie DJBCemployees that using CEISA Perbendaharaan. The data collected from questionnaire results wereprocessed by Structural Equation Model (SEM) technique using SmartPLS application. The results ofthis study indicate that variables Quality System, Information Quality, Service Quality, and ConditionFacility affect the implementation of CEISA Perbendaharaan.Keywords : Management Information System, revenue on customs and excise, Structural EquationModel (SEM)
ANALISIS FAKTOR YANG MEMPENGARUHI EFEKTIVITAS SAPP di DIREKTORAT JENDERAL BEA DAN CUKAI
No full textSistem Aplikasi Piutang dan Pengembalian (SAPP) merupakan sistem aplikasi yang digunakan Direktorat Jenderal Bea dan Cukai untuk melakukan penatausahaan, monitoring piutang dan pengembalian dalam rangka melaksanakan tugas penagihan pajak. Saat ini SAPP telah diimplementasikan di seluruh kantor bea dan cukai. Harapan terhadap SAPP adalah terhimpunnya data piutang secara realtime.Penelitian ini menganalisis faktor-faktor yang mempengaruhi efektivitas SAPP. Model penelitian yang dikembangkan adalah model kesuksesan sistem informasi DeLone dan McLean (2003) yang disesuaikan dengan kondisi organisasi dan tambahan beberapa variabel dari model penelitian-penelitian sebelumnya. Model DeLone dan McLean merupakan model yang telah teruji dalam mengukur efektivitas suatu sistem informasi. Metode penelitian yang digunakan adalah survei kepada pengguna SAPP di lingkungan DJBC. Data hasil survei diolah dengan teknik Structural Equation Model (SEM) menggunakan aplikasi SmartPLS. Hasil dari penelitian ini menunjukkan bahwa faktor-faktor yang mempengaruhi efektivitas SAPP di Direktorat Jenderal Bea dan Cukai secara signifikan adalah Kualitas Sistem, Kualitas Informasi, Kualitas Layanan, dan Kondisi Fasilitas
EVALUASI IMPLEMENTASI SERVICE DESK PADA DIREKTORAT INFORMASI KEPABEANAN DAN CUKAI MENGGUNAKAN ITIL V3
Full text linkABSTRACTThe Service Desk at the Directorate General of Customs and Excise (DGCE) is managed by the Echelon II Unit, namely the Directorate of Customs and Excise Information (DCEI). The implementation of the Service Desk function that has been carried out by DGCE currently has a problem that is, there is still the completion of an incident ticket that exceeds the time of the Service Level Agreement (SLA). This study conducted an assessment of the DJBC Service Desk with qualitative methods using ITIL Service Support Self-Assessment Service Desk in the form of a questionnaire, The implication of the research is whether it can be known whether the implementation of the service desk is in accordance with best practice and organizational policy or not. The limitation of this study is that there is no assessment of the incident, problem, change, and release management. The questionnaire will be submitted to the manager of the Service Desk at the DCEI, which is the Information Technology Services Management section, then observations are made to look for supporting evidence for the answers. The results of the analysis of this study are of 9 levels of assessment, 7 levels can be passed while the other 2 levels cannot be passed, for this reason, the authors provide recommendations that can be used to improve the DGCE Service Desk.Keywords: Service Desk; ITIL; DGCEABSTRAKService Desk pada Direktorat Jenderal Bea dan Cukai (DJBC) di kelola oleh Unit Eselon II yaitu, Direktorat Informasi Kepabeanan dan Cukai (DIKC). Implementasi fungsi Service Desk yang telah dilakukan oleh DJBC saat ini memiliki masalah yaitu, masih adanya penyelesaian tiket insiden yang melampaui waktu Service Level Agreement (SLA). Penelitian ini melakukan penilaian terhadap Service Desk DJBC dengan metode kualitatif dengan menggunakan ITIL Service Support Self-Assessment Service Desk yang berbentuk kuesioner, implikasi dari penelitian adalah dapat diketahui apakah implementasi service desk sudah sesuai dengan best practice dan kebijakan organisasi atau belum. Batasan dari penelitian ini adalah tidak dilakukannya penilaian pada incident, problem, change dan release management. Kuesioner akan diajukan kepada pengelola Service Desk di DIKC yaitu bagian Manajemen Layanan Teknologi Informasi, selanjutnya dilakukan observasi untuk mencari bukti pendukung jawaban. Hasil dari analisis penelitian ini adalah dari 9 level penilaian, 7 level dapat dilewati sedangkan 2 level yang lain belum dapat dilewati, untuk itu penulis memberikan rekomendasi yang dapat digunakan untuk perbaikan Service Desk DJBC.Kata Kunci: Service Desk, ITIL, DJB
Going Beyond Counting First Authors in Author Co-citation Analysis
Full text linkThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
ANALISIS FAKTOR END USER COMPUTING SATISFACTION TERHADAP KEPUASAN PENGGUNA: STUDI KASUS KANTOR PELAYANAN PAJAK MADYA BALIKPAPAN
Full text linkAplikasi Phinisi merupakan sistem informasi manajemen perpajakan yang digunakan untuk memantau administrasi surat masuk dan keluar antar seksi dalam satu kantor, mempermudah monitoring penerimaan pajak, serta membantu Account Representative (AR) dalam penerbitan Surat Tagihan Pajak (STP). Sebagai salah satu sistem informasi yang bersifat voluntary use, kesuksesan sistem ini sangat tergantung pada kepuasan pengguna melalui evaluasi sistem yang terukur. Evaluasi semacam ini juga akan berguna bagi perbaikan sistem ke depannya. Dalam penelitian ini kepuasan pengguna aplikasi di KPP Madya Balikpapan akan diukur dengan menggunakan model End User Computing Satisfaction (EUCS) yang terdiri dari lima faktor yaitu faktor isi, bentuk, keakuratan, kemudahan serta ketepatan waktu melalui metode kuantitatif deskriptif. Kuesioner disebarkan kepada pengguna aplikasi di lingkungan KPP Madya Balikpapan kemudian diolah menggunakan aplikasi Ms. Excel dan SmartPLS 3. Hasil pengolahan menunjukkan bahwa masing-masing variabel yaitu variabel isi, bentuk, keakuratan, kemudahan serta ketepatan waktu berpengaruh secara positif dan signifikan terhadap kepuasan pengguna akhir aplikasi.Â
Variations on the Author
Full text link“Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship
Appropriate Similarity Measures for Author Cocitation Analysis
Full text linkWe provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis
Dispelling the Myths Behind First-author Citation Counts
Full text linkWe conducted a full-scale evaluative citation analysis study of scholars in the XML research field to explore just how different from each other author rankings resulting from different citation counting methods actually are, and to demonstrate the capability of emerging data and tools on the Web in supporting more realistic citation counting methods. Our results contest some common arguments for the continued
use of first-author citation counts in the evaluation of scholars, such as high correlations between author rankings by first-author citation counts and other citation
counting methods, and high costs of using more realistic citation counting methods that are not well-supported by the ISI databases. It is argued that increasingly available digital full text research papers make it possible for citation analysis studies to go beyond what the ISI databases have directly supported and to employ more
sophisticated methods
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