6,435 research outputs found
Sleeping with chindogu ::from average creativity to the creative average
No full textMarc Stierand looks at the challenge of developing creative hospitality and restaurant provision. On the one hand it has to be rescued from the tyrrany of survey results and averages; on the other it has to escape the practical but useless bright ideas (known in Japan as chindogu) which occur to all enterprising managers
Reflecting on a phenomenological study of creativity and innovation in haute cuisine
No full textThis paper aims to present and reflect on a phenomenological research process used to elucidate the nature of creativity and innovation in haute cuisine. In-depth conversational interviews and field notes capturing subjective experiences were employed to elucidate the experiences of 18 world-class chefs from the UK, Spain, France, Austria and Germany with regards to creativity and innovation. The findings presented in this paper are twofold: first, an empirical sample finding is presented in order to contextualize the type of findings obtained; second, key methodological findings are presented explaining the process of elucidating the nature of creativity and innovation through iterative learning from the descriptions of the interviewees and the subjective experiences gathered. The underlying phenomenological study is limited to male haute cuisine chefs in five European countries. Future research is planned including female and male chefs from other countries in order to learn whether similar empirical findings can be obtained. The paper presents a research process for elucidating cognitive and nebulous phenomena such as creativity and innovation to make them accessible to managers, researchers, students and policy-makers. The findings explain the process of elucidating the nature of creativity and innovation through iterative learning from the descriptions of the interviewees and the subjective experiences gathered. Further conceptual and methodological development emerges from investigating interviewees representative of the notion of the extraordinary
Bracketing : transpersonal reflexivity for a phenomenological inquiry in an interpretivist framework
No full textThe scope of this paper is conducting a phenomenological research, within an interpretivist framing, then examining what the notion of bracketing means in this sense – the essence being that through reflexivity raising awareness of assumptions rather than trying to get rid of them, using these to the advantage of the research rather than treating them as limitations. The case in point are two research projects, one exploring the cognitive complexity of Nobel Laureates (Viktor Dörfler and Colin Eden) and another one aimed at the creativity of haute cuisine chefs (Marc Stierand and Viktor Dörfler). Regarding the second project it is particularly important that Marc have worked as chef in Michelin star restaurants before his academic career. Viktor interviewed 17 Nobel Laureates and Marc interviewed 18 of the best chefs in the world. In the second project Marc’s insider identity was a particular advantage, we argue that he would not be able to conduct such informative interviews without this history. In both projects we exercised a transpersonal reflexive process in implementing the bracketing. We conclude with a note that particular tools, namely causal mapping and knowledge-based systems can be used to facilitate such processes
Methodological and emotional challenges of studying traumatic experiences
No full textOver recent decades, there have been many reported cases of crisis, involving violent crimes, natural disasters, or terrorism. Such extreme events expose salient and self-evident human emotions and make them easier to investigate (Stierand, 2016, Dörfler and Stierand, 2019, Dörfler and Stierand, 2009) for it is people’s lifeworld (Lebenswelt) that ties their consciousness to the objects of experience (Moran, 2000, Ihde, 1986, Husserl, 1970). Hällgren et al. (2018) have conducted a large-scale review of 138 articles in Management and Organization Studies (MOS) on extreme contexts spanning the period from 1980 to 2015. They found that when an organization is undergoing an extreme event, this either happens in an emergency context, if the event results from core activities gone wrong, like BP’s Deepwater Horizon oil spill, or in a disrupted context if the event has nothing to do with the core business of the organization, for example, the shooting in the offices of the French satirical newspaper Charlie Hebdo in Paris (Hällgren et al., 2018). An important difference between these two types of extreme contexts is the possibility of preparedness; while in emergency contexts, an organization is likely to be prepared for the majority of events, it is improbable in disrupted contexts where the events usually catch the organization off guard (Hällgren et al., 2018). It is clear from the above that emergency and disrupted contexts can lead to trauma when they overwhelm people's coping mechanisms (see Van der Kolk, 1998, Young, 1995). In this paper, we introduce a vignette that describes a disrupted context in which the events caused traumatic experiences. The vignette was composed by the first-named author based on a Doctors without Borders’ (MSF) archival report. This vignette offers an immediate and intuitive understanding of traumatic experiences of MSF employees but also of the phenomenal complexity, both methodologically and emotionally, that MOS researchers are facing when studying traumatic experiences caused by extreme events
The Future of Canadian Climate Policy — with Marc Lee
No full textMarc Lee is a Senior Economist at the Canadian Centre for Policy Alternatives\u27 BC Office. In addition to tracking federal and provincial budgets and economic trends, Marc has published on a range of topics from poverty and inequality to globalization and international trade to public services and regulation. Marc is the Co-Director of the Climate Justice Project, a research partnership with UBC\u27s School of Community and Regional Planning that examines the links between climate change policies and social justice.Resources:Climate Justice Project: www.policyalternatives.ca/projects/cli…tice-projectMarc Lee\u27s Posts on Policy Note: www.policynote.ca/author/marclee/Canadian Centre for Policy Alternatives: www.policyalternatives.ca/Marc\u27s Twitter: twitter.com/MarcLeeCCPA International Panel on Climate Change, 2021 report: www.ipcc.ch/report/ar6/wg1
Climate Justice & Inequality: The Future of Canadian Climate Policy — with Marc Lee
No full textMarc Lee is a Senior Economist at the Canadian Centre for Policy Alternatives\u27 BC Office. In addition to tracking federal and provincial budgets and economic trends, Marc has published on a range of topics from poverty and inequality to globalization and international trade to public services and regulation. Marc is the Co-Director of the Climate Justice Project, a research partnership with UBC\u27s School of Community and Regional Planning that examines the links between climate change policies and social justice.Resources: Climate Justice Project: https://www.policyalternatives.ca/projects/climate-justice-projectMarc Lee\u27s Posts on Policy Note: https://www.policynote.ca/author/marclee/Canadian Centre for Policy Alternatives: https://www.policyalternatives.ca/Marc\u27s Twitter: https://twitter.com/MarcLeeCCPA International Panel on Climate Change, 2021 report: https://www.ipcc.ch/report/ar6/wg1
Sites of playing : a practice-based perspective on organizational creativity in Haute Cuisine
No full textMuch has been written on what creativity is and where it happens, but little is known about how it is developed in people (Dörfler et al., 2010; Stierand, 2015) and how it can be organized in-between people (Hjorth, 2005). The article contributes to the literature on play and creativity by arguing that the practices of creative leaders can be framed within metaphorical characters that they play when organizing and leading for creativity in organizations
UKMARC AMC: Draft Rev 4.0: UK MARC format for archives and manuscripts control (UK MARC AMC)
No full textThis draft is the first attempt to establish a UK MARC specifically for Archives and Manuscripts Control since the British Library indicated that it would countenance such extensions to the national UK MARC format. In order to keep consistency with the general UK MARC format, standard UK MARC subject fields are not included in this document, since they should be taken from the latest version of the UK MARC manual. {A note of them should perhaps be included in UK MARC AMC.} {NB Text in braces is intended to be explanatory material for readers of this draft}. Certain other fields have not been included that might occasionally be used in the cataloguing of archival materials but would generally only be used for such materials in organizations which were combining archive
databases with library databases. This MARC version is intended for use with descriptions of archive or anuscript material that follow, or fit, the traditional style of cataloguing: we assume that these will normally relate
to paper or parchment originals. It is not intended for use with descriptions of other kinds of material. For these, fields may be drawn from the appropriate UK MARC document. MARC versions for use with archives in special formats should be developed, in order to complete the full range of facilities available to archivists and curators
MARC 21 para recursos contínuos
No full textTranslation and adaptation of the MARC 21 Format for Bibliographic Data, and MARC 21 Format for Holdings Data, Network Development and MARC Standards Office, Library of Congress, USA, by Angela Salles. Rio de Janeiro, 2010. 2 v. V.1 MARC 21 format for bibliographic data (updated until October 2010). V.2 MARC 21 format for data collection (Holdings) (updated until October 2008)
Organising haute-cuisine service processes : a case study
No full textOne of the essential aims of service process organisation is to increase the added value for the customer, thereby increasing customer satisfaction and stimulating consumption. In a haute-cuisine context, customers typically have a higher degree of uncertainty as they often lack the experience of receiving and judging quality in a haute-cuisine setting. This article reports on the application of service process organisation in a haute-cuisine restaurant. The case study shows that there is a significant need to reduce back office activities so that interaction with the customer or customer-facing processes can be increased. This can increase the added value for the customer and can result in higher profits for the restaurants as the customer is either willing to pay higher prices or to consume more. Routines should be implemented that align with segmentation and customer data, while undergoing a retraditionalisation of the service through know-how and interaction. Only interaction with, and integration of, the customer adds significant value that can be further expanded by providing an atmosphere where customer and co-customer have the chance to interact
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