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    Pengaruh dan Kualitas Pelayanan Terhadap Keputusan Konsumen Menggunakan Jasa Klinik Dokter Gigi (Studi pada Klinik Drg. Lanna Sari Lubis, Sp. Ort)

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    The tight competition in the dentistry world sometimes makes it difficult for dentists, especially a dental clinic, to be able to create new patients, so maintaining old patients becomes very important to build competitive advantage. Therefore, dental clinics are required to have the right strategy to compete. One of the competitive strategies needed is to create patient satisfaction in a dental clinic. This research was conducted to examine how much influence the price. How much influence from the quality of service. And how much influence the price and quality of service on consumer decisions using the services of the Clinic Drg. Lanna This study uses 50 respondents as a research sample and the sample collection technique uses purposive sampling technique, namely the sampling technique is not based on random, regional or stratum, but based on the existence of considerations that focus on specific objectives. The analytical method used is quantitative analysis method. , which includes validity, reliability, classic assumption tests accompanied by multiple linear analysis tests and hypothesis testing. The data that has been obtained is then processed using SPSS (Statistics Product and Service Solution) software version 16.0 for windows. Based on t-test and F-test, it shows that price and service quality have positive and significant influence on purchasing decisions. Test the coefficient of determination (R2) seen in R Square of 0.677 shows that 67.7% of consumer decisions using the services of the Clinic Drg. Lanna can be explained by the price and service quality variables while the remaining 32.3% is explained by other variables not examined in this study.Ketatnya kondisi persaingan di dunia kedokteran gigi terkadang menyulitkan para dokter gigi khususnya sebuah klinik gigi untuk dapat menciptakan pasien baru, sehingga mempertahankan pasien lama menjadi sangat penting untuk membangun keunggulan bersaing. Oleh karena itu, klinik-klinik gigi dituntut untuk memiliki strategi yang tepat untuk bersaing. Salah satu strategi bersaing yang diperlukan adalah menciptakan kepuasan pasien pada suatu klinik gigi. Penelitian ini dilakukan untuk meneliti seberapa besar pengaruh dari harga. Seberapa besar pengaruh dari kualitas pelayanan. Dan seberapa besar pengaruh harga dan kualitas pelayanan terhadap keputusan konsumen menggunakan jasa Klinik Drg. Lanna Penelitian ini menggunakan 50 responden sebagai sampel penelitian dan teknik pengumpulan sampel menggunakan teknik purposive sampling, yaitu teknik pengambilan sampel dengan tidak berdasarkan random, daerah atau strata, melainkan berdasarkan atas adanya pertimbangan yang berfokus pada tujuan tertentu.. Metode analisis yang digunakan adalah metode analisis kuantitatif, yang meliputi uji validitas, uji reliabilitas, uji asumsi klasik yang disertai dengan uji analisis linear berganda dan pengujian hipotesis. Data yang telah diperoleh selanjutnya diolah dengan menggunakan bantuan software SPSS (Statistic Product and Service Solution) versi 16.0 for windows. Berdasarkan uji-t dan uji F menunjukkan bahwa harga dan kualitas pelayanan berpengaruh positif dan signifikan terhadap keputusan pembelian. Uji koefisien determinasi (R2) yang terlihat pada R Square sebesar 0,677 menunjukkan bahwa 67,7% keputusan konsumen menggunakan jasa Klinik Drg. Lanna dapat dijelaskan oleh variabel harga dan kualitas pelayanan sedangkan sisanya 32,3% diterangkan oleh variabel lain yang tidak diteliti dalam penelitian ini.95 HalamanSkripsi Sarjan

    Pengaruh Destination Image dan Pengembangan Produk Wisata terhadap Keputusan berkunjung ke Objek Wisata Pantai Bosur, Tapanuli Tengah (Studi Pada Pengunjung Objek Wisata Pantai Bosur, Tapanuli Tengah

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    This research is motivated by the importance of the Development of Tourism Products in Bosur Beach. This is done to improve the Destination Image that is good in the minds of visitors so that it can have a positive impact on increasing the number of tourist visits and can also influence the decision to visit someone both visitors who have already come and prospective new visitors to come. This study aims to determine the effect of Destination Image and Tourism Product Development on the decision to visit Bosur Beach. This type of research is an associative research with a quantitative approach. The population in this study were all visitors at Bosur Beach. Samples taken as many as 96 respondents with the sampling technique used were Accidental Sampling and Perposive Sampling with a quota sampling approach with one of the criteria, namely tourists who have visited Bosur Beach at least 1 time. The results of this study indicate that based on the t test (Partial Test), Destination Image has a positive and significant effect on the visiting decision as indicated by tcount > ttable (3.172 > 1.661) and significance ttable (4.595 > 0.000) and significance < 0.05 (0.000 < 0.05). Based on the F Test (Simultaneous Test), Destination Image and Product Development have a joint (simultaneous) effect on the visiting decision as indicated by the Fcount (85.620) ≥ Ftable (3.09) and significance of 0.000 ≤ 0.05. Based on the coefficient of determination test the R Square (R2) value of 0.648 indicates that the Destination Image and Tourism Product Development variables have a partial influence of 64.8% on the decision to visit Bosur Beach, while the other 35.2% is influenced by other factors.Penelitian ini dilatarbelakangi oleh pentingnya Pengembangan Produk Wisata di Pantai Bosur. Hal ini dilakukan untuk meningkatkan Destination Image yang baik di benak para pengunjung sehingga dapat memberikan dampak positif terhadap peningkatan jumlah kunjungan wisata dan juga dapat mempengaruhi Keputusan berkunjung seseorang baik pengunjung yang sudah pernah datang maupun calon pengunjung yang baru akan datang. Penelitian ini bertujuan untuk mengetahui pengaruh Destination Image dan Pengembangan Produk Wisata Terhadap Keputusan berkunjung ke Pantai Bosur. Jenis penelitian yang digunakan adalah penelitian asosiatif dengan pendekatan kuantitatif. Populasi dalam penelitian ini adalah seluruh pengunjung di Pantai Bosur. Sampel yang diambil sebanyak 96 responden dengan teknik penarikan sampel yang digunakan adalah Accidental Sampling dan Perposive Sampling dengan pendekatan quota sampling dengan salah satu kriterianya yaitu wisatawan yang pernah berkunjung ke Pantai Bosur sebanyak minimal 1 kali. Hasil penelitian ini menunjukkan bahwa berdasarkan uji t (Uji Parsial), Destination Image berpengaruh positif dan signifikan terhadap Keputusan berkunjung yang ditunjukkan dengan nilai thitung > ttabel (3,172 > 1,661) dan signifikansi ttabel (4,595 > 0,000) dan signifikansi < 0,05 (0,000 < 0,05). Berdasarkan Uji F (Uji Simultan), Destination Image dan Pengembangan Produk memiliki pengaruh secara bersama-sama (simultan) terhadap Keputusan berkunjung yang ditunjukkan dengan nilai Fhitung (85,620) ≥ Ftabel (3,09) dan signifikansi 0,000 ≤ 0,05. Berdasarkan uji koefisien determinasi diperoleh nilai R Square (R2) sebesar 0,648 yang menunjukkan bahwa variabel Destination Image dan Pengembangan Produk Wisata memiliki pengaruh secara parsial sebesar 64,8% terhadap Keputusan berkunjung ke Pantai Bosur, sedangkan 35,2% lainnya dipengaruhi oleh faktor lainnya.212 HalamanSkripsi Sarjan

    Pengaruh Citra Perusahaan dan Kualitas Pelayanan Terhadap Keputusan Penggunaan Jasa Pengiriman Paket pada PT Pos Indonesia (Persero) Kantor Pos Medan 20000

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    One of the strategies to gain an advantage in competition is strategies in building a company's image. Other than the company's image, good quality in services is expected to help expedition company gaining and retaining new and old customers. PT Pos Indonesia (Persero) has a huge name and also a good image, but in reality, customer perception towards using the services of PT Pos Indonesia (Persero) has changed. This research intends to analyze the impacts of the company's image and service quality towards decisions of using package delivery service of PT Pos Indonesia (Persero) Medan Post Office 20000. Impacts between the company's image and service quality will be done by partial and simultaneous analysis towards decisions of using. This research belongs to the causal associative research category by using a quantitative approach. The population in this research is everyone that knows and uses the services of Medan Post Office and the sample of research are 100 respondents. The data retrieval technique in this research is accidental sampling. Data analysis method by using a questionnaire which measured by Likert scale. The analysis method used in this research is tests of research instruments, classic assumption, multiple linear regression, hypothesis dan coefficient of determination. Tests are conducted by using SPSS 22. Results of this research indicate that the company's image variable has positive and significant effects on the decision of use, with a value of tcount 16.147 > ttable 1.983 and significance of 0.000 ttable 1.983 and significance of 0.000 Ftable acquired 399.729 > 3.09 and significance of 0.000 < 0.05. Based on the coefficient of determination calculation, a value that acquired is adjusted R square value 0,890, which shows that 89% of decisions of use can be explained by the company's image and quality of service variables, while the rest of 11% is influenced by other variables that cannot be explained in this research.Salah satu strategi untuk memenangkan persaingan adalah strategi membangun citra perusahaan. Selain citra perusahaan, kualitas layanan yang baik diharapkan dapat membantu perusahaan jasa ekspedisi dalam memperoleh pelanggan baru ataupun mempertahankan pelanggan yang lama. PT Pos Indonesia (Persero) mempunyai nama besar dan memiliki citra yang baik, namun nyatanya saat ini sikap konsumen terhadap penggunaan jasa dari PT Pos Indonesia (Persero) mengalami perubahan. Penelitian ini bertujuan untuk menganalisis pengaruh citra perusahaan dan kualitas pelayanan terhadap keputusan penggunaan jasa pengiriman paket pada PT Pos Indonesia (Persero) Kantor Pos Medan 20000. Pengaruh antara citra perusahaan dan kualitas pelayanan akan dilakukan analisis secara parsial dan simultan terhadap keputusan penggunaan. Penelitian ini termasuk dalam kategori penelitian asosiatif kausal dengan menggunakan pendekatan kuantitatif. Populasi penelitian ini adalah seluruh orang yang menggunakan jasa dan mengetahui Kantor Pos Medan dan sampel penelitian sebanyak 100 responden. Teknik pengambilan sampel penelitian ini adalah accidental sampling. Metode pengumpulan data menggunakan metode kuesioner yang diukur menggunakan skala likert. Metode analisis yang digunakan dalam penelitian ini adalah uji instrumen penelitian, uji asumsi klasik, analisis regresi linear berganda, uji hipotesis, dan uji koefisien determinasi. Pengujian dilakukan dengan menggunakan SPSS 22. Hasil penelitian ini menunjukkan bahwa variabel citra perusahaan berpengaruh positif dan signifikan terhadap keputusan penggunaan, dengan nilai thitung 16.147 > ttable 1.983 dan signifikansi 0.000 ttable 1.983 dan signifikansi 0.000 Ftabel diperoleh 399.729 > 3.09 dan signifikansi 0.000 < 0.05. Berdasarkan perhitungan koefisien determinasi diperoleh nilai adjusted R square sebesar 0,890, menunjukkan bahwa sebesar 89% keputusan penggunaan dapat dijelaskan oleh variabel citra perusahaan dan kualitas pelayanan sedangkan sisanya sebesar 11% dipengaruhi oleh variabel lain yang tidak dijelaskan dalam penelitian ini.132 HalamanSkripsi Sarjan

    Going Beyond Counting First Authors in Author Co-citation Analysis

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    The present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed

    Pengaruh Gangguan Pribadi, Ekstern, Organisasi dan Kecakapan Profesional terhadap Independensi Pemeriksa (Studi Empiris Pada Auditor Bpk Ri Perwakilan Provinsi Sumatera Utara)

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    This study aims to test to analyze and provide empirical evidence about the influence of personal problems, external, organizational and professional skills towards independence examiner at the State Audit Representation of North Sumatra province either simultaneously or partial. Types of research used in this study is associative. Testing the hypothesis was tesled by using 5% signfficant level. The population is all of BPK auditors Representative of North Sumatra province which amounts to 80 (eighty) people. The sampling methad using the census so that the entire population was used as a sample. Testing wcs conducted by F test and t test. The results showed that the simultaneous disruptian of personol, external, organizational and professional skills significantly influence the independence of the examiner and the partial disruption of personal, external, organizational and professional skills of each significantly influence the indepenelence of the inspectors, but who have the greatest influence on the independence of the examiner is organizational disruption.Penelitian ini bertujuan untuk menguji, menganalisis dan memberikan bukti empiris tentang pengaruh gangguan pribadi, ekstern, organisasi dan kecakapan profesional terhadap independensi pemeriksa di Badan Pemeriksa Keuangan Perwakilan Provinsi Sumatera Utara baik secara simultan maupun parsial. Jenis penelitian yang digunakan dalam penelitian ini adalah asosiatif. Pengujian hipotesis diuji dengan menggunakan derajat signifikan 5%. Populasi penelitian ini adalah seluruh auditor Badan Pemeriksa Keuangan Perwakilan Provinsi Sumatera Utara yang berjumlah 80 (delapan puluh) orang. Metode pengambilan sampel menggunakan metode sensus sehingga seluruh populasi dijadikan sebagai sampel. Pengujian penelitian dilakukan dengan uji F dan uji t. Hasil penelitian menunjukkan bahwa secara simultan gangguan pribadi, ekstern, organisasi dan kecakapan profesional berpengaruh signifikan terhadap independensi pemeriksa dan secara parsial gangguan pribadi, ekstern, organisasi dan kecakapan profesional masing-masing berpengaruh signifikan terhadap independensi pemeriksa, tetapi yang memiliki pengaruh terbesar terhadap independensi pemeriksa adalah gangguan organisasi.95 HalamanTesis Magiste

    Variations on the Author

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    “Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship

    Appropriate Similarity Measures for Author Cocitation Analysis

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    We provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis

    Dispelling the Myths Behind First-author Citation Counts

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    We conducted a full-scale evaluative citation analysis study of scholars in the XML research field to explore just how different from each other author rankings resulting from different citation counting methods actually are, and to demonstrate the capability of emerging data and tools on the Web in supporting more realistic citation counting methods. Our results contest some common arguments for the continued use of first-author citation counts in the evaluation of scholars, such as high correlations between author rankings by first-author citation counts and other citation counting methods, and high costs of using more realistic citation counting methods that are not well-supported by the ISI databases. It is argued that increasingly available digital full text research papers make it possible for citation analysis studies to go beyond what the ISI databases have directly supported and to employ more sophisticated methods

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