1,720,964 research outputs found
Sustainable service ecosystem for a transformative change
No full textThe paper proposes a conceptual framework to explore sustainable service ecosystems based on transformative collaboration and sustainable value co-creation that lead to transformative change. A qualitative approach is adopted to conduct an empirical study for investigating the sustainable service ecosystem model, here referred as Albergo Diffuso (AD) model, an innovative hospitality and accommodation system in the sustainable tourism sector. Data from multiple AD hotels are collected through in-depth interviews and field observations. The study provides an insight into how actors' efforts are orchestrated through transformative collaboration and sustainable value creation for more responsible resource integration, and service ecosystems design
The Challenges and opportunities of creating sustainable shared value at the base of the pyramid
No full textThe challenges and opportunities of creating sustainable shared value at the base of the pyramid
No full textSustainable business practices for transformative change: The case of Eataly
No full textContributing to sustainable development in line with the UN Agenda 2030 (UN, 2015) has become a key goal of many governments, businesses, organizations, and individuals. The present chapter aims to analyze the role that sustainable practices can play in enabling and supporting such a transformation. Our focus is on the dynamics and mechanisms that trigger transformative change through the adoption of sustainable practices. The case of Eataly (an Italian food chain) is presented in the form of a narrative based on in-depth interviews, company documents, and observation data. An analysis of the narrative shows the power of values resonance, in which Eataly’s core values are in line with foundational values in society and the values of a majority of customers. This case study shows that business values, and the sustainable practices that emerge from them, contribute to value creation throughout the relationships that the company establishes and manages with all its stakeholders, which together form a dynamic and values-driven business that can be described as a sustainable service ecosystem. Accordingly, sustainable and innovative practices feed each one another, triggering a continuous cycle of transformative change that starts with values resonance with the stakeholders
RESPONSES OF FUEL SUBSIDY REMOVAL AS SUSTAINABLE TRANSPORT POLICY (CASE STUDY: WORKERS IN JAKARTA)
No full textMotorization in urban areas contributes several problems such as congestion, accidents, gas emissions, noises, and infrastructure breakage. Meanwhile, most of the developing countries cannot overcome such growth activities, as well as in Jakarta. By December 2013, Vice Governor of Jakarta propose fuel subsidy removal policy as one of sustainable transport policy. This study is intended to understand and investigate how fuel subsidy removal policy scenarios (25%, 50%, and 100%) in Jakarta affects travellers‟ behaviour and analyse such policy to support sustainable transport by using qualitative research methodology. Interviews and questionnaires survey are conducted to workers in Jakarta, which includes ranking scale question for traveller response options. The result shows that half of respondents are not affected and will only response to fuel price increasing at IDR 31.400 for gasoline price and IDR 26.300 for ADO (Auto Diesel Oil). Moreover, there is a tendency of respondent's to response by changing their travel mode choices into more fuel efficient private vehicle
Going Beyond Counting First Authors in Author Co-citation Analysis
Get PDFThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
Corporate Social Responsibility for Sustainable Service Dominant Logic
Get PDFThe process of globalization over the past five decades has given impetus to drivensustainability and related thinking in business. It is also observed that there areunprecedented trends in corporate strategy towards sustainable thinking - the emergenceof sustainability as corporate strategy and the concern of business for ecology and society.This forces companies to rethink their standard business models and increase theirinterest in innovating products and services based on the challenges of global sustainabledevelopment. The pressure from external stakeholders, mainly non-governmentalorganizations (NGOs), as drivers of change may also contribute strongly to thisendeavour. This substantial change pressure clearly reflects companies’ recognition of themounting pressures for social responsibility and governance. The overall aim of this thesisis to describe and understand how social responsibility and value-creation of customers’influence the overall service quality of companies in developing a sustainable servicebusiness. The theoretical and conceptual frame of reference finds its stimulation from the researchin sustainable development – corporate social responsibility, service research and qualitymanagement. In this way it attempts to bridge the gap between business and socialresponsibility. Theoretically and conceptually, the thesis amalgamates sustainabilitythinking and the service logic. Here, value creation and co-creation of Service DominantLogic (S-D logic) approach expands to integrate the values based approach of CorporateSocial Responsibility (CSR) in management thinking and have created the prevailingbusiness practices and service quality (SQ) improvement. This thesis is a compilation offive different papers that follow an interpretative case study approach. The empiricalstudy developed from the cases of multinational companies, small and mediumenterprises, smallholders and NGOs. In this thesis, ‘Sustainable Service Dominant Logic’ (SSDL) was labelled to argue thatvalue-based co-creation of the S-D logic framework can be used to create values-basedservices for sustainable business by examining the link between CSR and S-D logic basedon value, values and service quality for sustainable business. This is this thesis’scontribution to the ongoing discussion of the paradigm shift in service research. Theframework is of the integration of CSR thinking into service business to create sustainablebusiness thinking. This signifies the new thinking of incorporating different managementsystems in creating the organizational change process, sustainability and finally SQimprovement. This counters the critique against S-D logic by expanding the societal andethical dimensions by using CSR, and showing real business cases. This depends on theintegration of different change pressures for value creation, whether related to economicand social resource integration. This involves the shift of the focus of managerial controlfrom a preoccupation with financial issues to a wider awareness of CSR thinking. Theseissues are also explored by demonstrating, based on cases, how the adoption of thisperspective can also enable the Base of the Pyramid (BoP) framework to become animportant aspect of value creation. Finally, the paradigm shift can be generalized to newthinking in S-D logic and the social responsibility of businesses as the major phenomenonof the changing and globalizing business environment; time for the CSR framework to permeate S-D logic
Variations on the Author
Get PDF“Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship
Appropriate Similarity Measures for Author Cocitation Analysis
Get PDFWe provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis
- …
