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    The Effect of Consumer Socialization, Perceived Employee Identification, and Flexibility on Store Loyalty for Beauty Products

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    The survey data from a Chinese university suggests that consumer socialization and digital engagement profoundly influence employees\u27 identification with their retailers. This identification, in turn, empowers retailers to become more flexible and adaptive to consumers\u27 ever-changing needs, resulting in higher levels of store loyalty. Furthermore, an in-depth analysis revealed that retailers’ flexibility was vital in mediating employee identification and store loyalty

    Understanding total cost ownership issues from a value analysis perspective

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    Commodity industrial products are no longer self-selling ticket items for manufacturers. Such manufacturers need to assess their value chain from a total cost ownership perspective for both their outsourced and in-house parts needed to assemble the commodity product in order to better compete in the market place. The key question becomes what procedures should manufacturers follow to understand cost and mark-up behavior patterns and their documentation procedures for such parts? In order to identify and eliminate waste at the inter-firm and intra-firm levels a case study using value analysis was conducted for a commodity product manufacturer that outsourced its component parts to independent suppliers. Activity Based Management approach was used to identify the key value added activities and the unnecessary resources used for these activities. Using simple value analysis and affinity diagram approaches a list of questions and methodology were prepared for the analysis. Three models of the manufacturer\u27s product that required similar components but slightly different designs were selected for comparison purposes, and their key cost drives were determined. Problems in the manufacturer\u27s cost differentiating strategies were identified and practical solutions offered. [PUBLICATION ABSTRACT

    Organization structure and service capabilities as predictors of supply chain performance: B2B seller’s perspective

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    In buyer-seller exchanges the seller not only provides the goods and service but also transfers its organization capabilities on to the buying firm. Improper selection and usage of these capabilities may reduce the seller’s sustainable competitive edge in future transactions in this supply chain. Through field interviews and Resource Based View literature, the authors propose and test a model linking organization structure, service capabilities, and seller’s satisfaction and performance in business-to-business exchanges. Based on eighty-seven responses, the results indicate that autonomous structure had a positive impact on all three service capabilities. Formalization had a positive influence on only logistics service capability. The service capabilities had a direct impact only on satisfaction. The supply chain performance link in the model was mediated through satisfaction

    Organization Structure and Service Capabilities as Predictors of Supply Chain Performance: B2B Seller’s Perspective

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    In buyer-seller exchanges the seller not only provides the goods and service but also transfers its organization capabilities on to the buying firm. Improper selection and usage of these capabilities may reduce the seller’s sustainable competitive edge in future transactions in this supply chain. Through field interviews and Resource Based View literature, the authors propose and test a model linking organization structure, service capabilities, and seller’s satisfaction and performance in business-to-business exchanges. Based on eighty-seven responses, the results indicate that autonomous structure had a positive impact on all three service capabilities. Formalization had a positive influence on only logistics service capability. The service capabilities had a direct impact only on satisfaction. The supply chain performance link in the model was mediated through satisfaction

    Going Beyond Counting First Authors in Author Co-citation Analysis

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    The present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed

    Importance of transaction cost, resource-based view, and dependence in logistics-based exchanges

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    Although the antecedents of governance mechanisms have been studied in depth in manufacturer-distributor and procurement literatures, using transaction cost, resource-based view, and sociopolitical frameworks, do the guidelines provided by these frameworks hold true for logistics-based exchanges as well? Regression analysis is used to test a key relationship-driver from each of these frameworks, namely, asset specificity, logistics capability, and dependence and their relationships with two social governance mechanisms of commitment and information sharing. In order of importance, logistics capability is positively related to both the dependent variables; asset specificity is of secondary importance and positively related to information sharing only. The impact of dependence is non-significant

    Thai exporter and U.S. importer relations: A pilot study using email survey

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    Email is a viable option to web–based surveys; however, a number of factors such as lack of anonymity, incentives and incompatibility with software used have affected this method of disseminating surveys. In addition, response rates may vary depending on the context of the study. Thus, circumstantial evidence is needed to justify or refute this claim. This paper describes the data collection process for an email–based survey to analyse Thai exporters\u27 perceptions of US importers. The study tests the Transaction Cost Analysis (TCA) framework, a salient subject in this industry, through a modified questionnaire previously administered on US–based exporters using regular mail. The low response rate from this set of exporters limits significant statistical testing. However, the correlations between the TCA variables justify the popularity of continued usage of TCA framework in relational exchanges. The paper concludes by offering theoretical explanations behind this low response rate and provides suggestions for improvements
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