1,721,229 research outputs found
Information technologies and the relocation decision process : cases of consolidative deconcentration
No full textRowe Frantz. Information technologies and the relocation decision process : cases of consolidative deconcentration. In: NETCOM : Réseaux, communication et territoires / Networks and Communication Studies, vol. 7 n°2, septembre 1993. pp. 312-331
Formes de surveillance et de confiance dans les types de relation : l'impact de l'informatisation bancaire
No full textThe automatic management of bank accounts affects relations of trust between banks and their clients. Due to the rareness of face-to-face contact, the decision-making process becomes opaque for the client. In turn, s/he systematically becomes suspect from the point of view of the banker who, under these circumstances, is unable to assess the risks involved. Although the categorisation of various types of clients allows some of them to avoid fully automated management of their accounts, the balance between trust and surveillance is nevertheless affected.L'automatisation de la gestion des comptes bancaires modifie dans les deux sens la relation de confiance établie entre le banquier et son client. Du fait de la rareté du face à face, le processus de décision le concernant peut en effet devenir opaque au client et ce client systématiquement suspect aux yeux d'un banquier devenu incapable d'évaluer le risque. Si une segmentation entre divers types de clientèle permet cependant à certains d'échapper à une gestion tout à fait automatique de leur compte, l'équilibre entre confiance et surveillance ne s'en trouve pas moins perturbé...Rowe Frantz. Formes de surveillance et de confiance dans les types de relation : l'impact de l'informatisation bancaire. In: Réseaux, volume 16, n°91, 1998. Les relations clients-fournisseurs à l'épreuve des réseaux. pp. 67-93
Téléphone, communication et sociabilité: des pratiques résidentielles différenciées
No full textOtRARD CLAISSI, FRANTZ ROW! Paying attention to the century-old telephone may seem anachronistic, paradoxical or an odd curiosity in the new telecommunication age. Yet, we know very little about residential telephone habits. Who calls whom ? For what purpose ? Beyond the diversity of the calls, can we identify some clear patterns of constrasting uses ? These are the main questions that are adressed here on the basis of a quantitative survey of the telephone calls of individuals. The impact of sociability and social networks on consumption and habits are also analysed. The telephone, subject of this research, appears finally as an axcellent tool for studying society.À l'heure du développement des nouvelles technologies et services de télécommunications grand public, s' intéresser au téléphone plus que centenaire pourrait paraître relever de l archaïsme, de l'histoire ou du tourisme intellectuel. Et pourtant, nous connaissons finalement peu de choses de l'usage domestique du téléphone. Qui téléphone ? Avec quels correspondants ? Pour quels motifs ? Par delà la diversité des communications, est-il possible d'identifier des pratiques téléphoniques différenciées ? Telles sont les principales questions auxquelles cette contribution s'efforce de répondre, sur la base de l'analyse des résultats d'une enquête quantitative. Les effets de la sociabilité et des réseaux de relations sur la consommation et les usages sont également analysés. Au-delà, l'étude des pratiques téléphoniques, objet de cette recherche, se révèle être un excellent outil, tout à la fois heuristique et déformant, pour l'analyse des sociétés contemporaines.Claisse Gérard, Rowe Frantz. Téléphone, communication et sociabilité: des pratiques résidentielles différenciées. In: Sociétés contemporaines N°14-15, Juin / Septembre 1993. Analyse secondaire. pp. 165-189
Organisation, information et performance
No full textComment comprendre les évolutions actuelles des entreprises et les modifications en cours qui les accompagnent en matière de logistique, de systèmes d’information et de pilotage de la performance ? Une quarantaine d’auteurs – pour la plupart enseignants-chercheurs à l’université de Nantes ou à l’École des Mines de Nantes – ont tenté de répondre à cette question par le biais de dix-huit contributions organisées en cinq parties : les métamorphoses de la chaîne de valeur intra et inter organisationnelle, au niveau des flux physiques et d’information ; les outils et méthodes d’évaluation de la performance économique et de la responsabilité globale ; les impacts des normes et des nouvelles technologies sur la gestion des entreprises et sur le comportement des managers ; une analyse des opérations, des relations et des situations de gestion dans plusieurs secteurs ; la finalisation financière et sociétale de la gestion des entreprises au regard des enjeux contemporains de gouvernance et durabilité des entreprises
Going Beyond Counting First Authors in Author Co-citation Analysis
Full text linkThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
Socio-behavioral elements in data-driven requirements engineering: The case of enterprise cloud software
Full text linkThe ongoing transition from on-premise to cloud solutions in the enterprise software market entails important changes in how software vendors interact with their users. Where user involvement has traditionally been a challenge, increasingly large amounts of usage and feedback data now allow for datadriven requirements engineering (RE). Prior research has provided conceptualizations of data-driven RE, introduced initial technical prototypes, and shed light on the general social interactions in RE. However, extant research lacks a comprehensive perspective on the socio-behavioral elements of datadriven RE for enterprise cloud software development and empirical insights. We obtained access to a large enterprise cloud software vendor for a revelatory single-case study and conducted interviews within seven different cloud software products. We demonstrate how data-driven RE affects knowledge transfer, mental models, and trust between stakeholders. We observe a shift from a stakeholder-centric towards a more user-centric RE process by opening new direct requirements elicitation channels between the users of a software and the development organization. Our study reveals that the data-driven approach holds much potential to scale and accelerate RE for enterprise cloud software, but there are still numerous obstacles to overcome in order to achieve high levels of context-awareness, continuity, and automation in RE
Platform governance mechanisms: An integrated literature review and research directions
Full text linkFirms increasingly harness outside innovation by opening their core product to third parties and thereby shifting towards platform business models. Such decisions require a critical reconsideration of the firm’s strategy, giving rise to platform governance. Platform governance refers to the mechanisms employed by platform firms to encourage desirable behaviors of complementors and in this way co-create value. We systematically review literature on platform governance with three goals: (1) to integrate research that has been carried out separately in information systems, economics, and management, (2) to categorize existing governance mechanisms, and (3) to outline open research questions. We incorporate publications listed in the FT50 and the Basket of Eight and consider a total set of 71 studies across disciplines. In our study, we offer three main findings. First, we reveal that extant research has considered four distinct categories of governance mechanisms: cooperation, resourcing, control, and market. Second, while some governance mechanisms have gained significant attention, others are comparably emergent. Finally, we identify promising avenues for future research on platform governance
WHY ARE WE AVERSE TOWARDS ALGORITHMS? A COMPREHENSIVE LITERATURE REVIEW ON ALGORITHM AVERSION
Full text linkWith technological developments in artificial intelligence, algorithms are increasingly capable to perform tasks that were considered to be unique for humans. However, literature suggests that although algorithms are often superior in performance, users are reluctant to interact with algorithms instead of human agents – a phenomenon known as algorithm aversion. But, as algorithm aversion is attracting scientific attention, empirical findings are inconclusive and papers find the opposite effect of algorithm appreciation. With this literature review, we synthesize evidence from 29 publications with 84 distinct experimental studies to investigate how algorithm characteristics and human agents’ characteristics influence algorithm aversion. We show how algorithm agency, performance, perceived capabilities and human involvement as well as human agents’ expertise and social distance, influence whether users develop algorithm aversion, i.e., choose humans over algorithms, utilize humans’ support more often and evaluate humans’ actions more favourable. Furthermore, we provide a systematic conceptualization of aversion as a biased assessment and develop propositions for future research. With our work, we contribute to algorithm aversion literature and the contemporary discussion on the impact of algorithmic agents on the future of work. We indicate that the emerging literature stream on algorithm aversion is worth considering for human-computer interaction researchers
Variations on the Author
Full text link“Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship
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