1,720,985 research outputs found
Social brokers: looking for new players to support both e-services and e-participation
Get PDFThe role of ontology in social research. Technology and information technology through the lenses of a cognitive approach and a phenomenological approach. Social brokers: players for mediating participation in political and institutional systems. The role of social brokers in three Italian public bodies. Participation: what is it?. E-participation: the Partecipa.net case.The role of ontology in social research. Technology and information technology through the lenses of a cognitive approach and a phenomenological approach. Social brokers: players for mediating participation in political and institutional systems. The role of social brokers in three Italian public bodies. Participation: what is it?. E-participation: the Partecipa.net case.LUISS PhD Thesi
The duality of Information Security Management: fighting against predictable and unpredictable threats
No full textInformation systems security is a challenging research area in the context of Information Systems. In fact, it has strong practical implications for the management of IS and, at the same time, it gives very interesting insights into understanding the process of social phenomena when communication information technologies are deployed in organizations. Current standards and best practices for the design and management of information systems security, recommend structured and mechanistic approaches, such as risk management methods and techniques, in order to address security issues. However, risk analysis and risk evaluation processes have their limitations, when security incidents occur, they emerge in a context, and their rarity and even their uniqueness give rise to unpredictable threats. The analysis of these phenomena which are characterized by breakdowns, surprises and side-effects, requires a theoretical approach which is able to examine and interpret subjectively the detail of each incident. The aim of this paper is to highlight the duality of information systems security, providing an alternative view on the management of those aspects already defined in the literature as intractable problems and this is pursued through a formative context (Ciborra, Lanzara, 1994) that supports bricolage, hacking and improvisation.Information systems security is a challenging research area in the context of Information Systems. In fact, it has strong practical implications for the management of IS and, at the same time, it gives very interesting insights into understanding the process of social phenomena when communication information technologies are deployed in organizations. Current standards and best practices for the design and management of information systems security, recommend structured and mechanistic approaches, such as risk management methods and techniques, in order to address security issues. However, risk analysis and risk evaluation processes have their limitations, when security incidents occur, they emerge in a context, and their rarity and even their uniqueness give rise to unpredictable threats. The analysis of these phenomena which are characterized by breakdowns, surprises and side-effects, requires a theoretical approach which is able to examine and interpret subjectively the detail of each incident. The aim of this paper is to highlight the duality of information systems security, providing an alternative view on the management of those aspects already defined in the literature as intractable problems and this is pursued through a formative context (Ciborra, Lanzara, 1994) that supports bricolage, hacking and improvisation.Articles published in or submitted to a Journal without IF refereed / of international relevanc
An attempt to outline strategic frameworks facing digital innovation
No full textIn the paper “The new organizing logic of digital innovation: an agenda for information systems research” (2010), Yoo, Henfridsson and Lyytinen, pose a series of questions that characterize digital products. They can be represented by 1) the role of IT for creating a competitive advantage; 2) the role of digital components and their layered modular architecture into physical products; 3) the role of digital products as a platform. That is, how it can be attractive and what can be kept open or closed to other firms; 4) when is more appropriate to invest in digital product as such or on a digital product as a platform; 5) the role of technical boundaries resources and social boundary resources in order to attract heterogeneous business partners. The objective of this paper is to suggest two interpretative frameworks for formulating possible answer in this respect
Reframing health care through social media
No full textThis teaching case presents the story of the Hospital Campus (HC) project and its effort to reframe health-care services for the elderly through the adoption of social media. In a world of global ageing, in which an increased number of elderly patients will be cared for by a shrinking number of workers, a primary challenge is how to use technology to provide better and more efficient services for the elderly. The HC campus project focuses on how to involve information technology-illiterate elderly patients and their social networks in the design and use of social media services to improve their quality of life. In describing the development of the project, we focus on the elderly patients’ needs and the activation of their social circles through the engagement of peers in the purposeful use of social media. The HC project illustrates how innovative services occur as a result of the participation of users and their social networks in the management and design of health-care services, the importance of the intermediary role as the ‘evangelist’ and the need to tailor the adoption of social media to address individual needs
Design for social media engagement: Insights from elderly care assistance
No full textThis paper explores an alternative view of design as an emergent process of engagement and learning, as opposed to the traditional view of systems design as a problem-solving tool. We focus on digitally enabled elderly support networks as an innovative approach to the design of elderly care assistance through social media. Our research project is conducted in the context of an Italian health-care institution and provides the empirical backdrop illustrating the ensemble artefact, the four design principles and the pragmatic outcomes of personalized elderly care interventions. These contributions add both practical and theoretical guidance and learning regarding social-media engagement in elderly care assistance. Further, we illustrate how the design of personalized services through social-media technologies may challenge traditional organizational boundaries and transform the relationship between internal and external stakeholders. Based on our findings, the conclusion is that personalized elderly care assistance emerges as a socio-technical construction of social media
An attempt to outline strategic frameworks facing digital innovation
No full textIn the paper “The new organizing logic of digital innovation: an agenda for information systems research” (2010), Yoo, Henfridsson and Lyytinen, pose a series of questions that characterize digital products. They can be represented by 1) the role of IT for creating a competitive advantage; 2) the role of digital components and their layered modular architecture into physical products; 3) the role of digital products as a platform. That is, how it can be attractive and what can be kept open or closed to other firms; 4) when is more appropriate to invest in digital product as such or on a digital product as a platform; 5) the role of technical boundaries resources and social boundary resources in order to attract heterogeneous business partners. The objective of this paper is to suggest two interpretative frameworks for formulating possible answer in this respect
A Design Theory for IT supporting Online Communities
No full textDifferently from other studies that tend to take into consideration actual behaviors of online community users, this paper addresses the design problem of IT platforms for supporting these communities. At the basis of this design theory here introduced there is the so called kernel theory. The comparison between offline and online communities allowed to outline main factors of this theory that were used in order to derive prescriptions for the meta-requirements, the product features (meta-design), the design process (design method) and the definition of testable design product and process hypotheses. An intelligent multimedia platform providing innovative social e-services for European elderly persons and their social entourage constituted the case study in which the IT design theory was applied
A Design Theory for Digital Platforms Supporting Online Communities: A Multiple Case Study
Get PDFThis research proposes and validates a design theory for digital platforms that support online communities (DPsOC). It addresses ways in which digital platforms can effectively support social interactions in online communities. Drawing upon prior literature on IS design theory, online communities, and platforms, we derive an initial set of propositions for designing effective DPsOC. Our overarching proposition is that three components of digital platform architecture (core, interface, and complements) should collectively support the mix of the three distinct types of social interaction structures of online community (information sharing, collaboration, and collective action). We validate the initial propositions and generate additional insights by conducting an in-depth analysis of an European digital platform for elderly care assistance. We further validate the propositions by analyzing three widely used digital platforms, including Twitter, Wikipedia, and Liquidfeedback, and we derive additional propositions and insights that can guide DPsOC design. We discuss the implications of this research for research and practice
Business Development Through Digital Transformation: The Evolution of Amazon.Com
No full textSince 1995, when the first book was sold as an online bookstore, Amazon has continued to evolve turning to a provider of cloud computing services and a publisher. The aim of the present paper is to investigate this evolution focusing on the concept of platform and the concept of infrastructure as metaphors of the business/environment relationship and of the reframing of business sectors. In the case in question, an overlapping between the concept of platform proposed and the technological platform emerges so that it has become the backbone on which Amazon’s businesses run. On the other hand, the concept of infrastructure outlines an environment in which customers can turn into suppliers and also into partners
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