1,721,115 research outputs found
Supporting the implementation of AI in business communication: the role of knowledge management
No full textPurposeAlthough the use of artificial intelligence (AI) has been estimated to be up to 56% in the last decade, the adoption rate of AI for communication activities is still low. The lack of in-depth literature on the subject, and the limited sharing of the experience gained by companies, limits the creation, dissemination and consolidation of understanding in this area. The purpose of this study is to solve the problem of the absence of knowledge, identification, skills development and introduction of an innovation (such as the AI in the business communication) in the company, with the principles of knowledge management (KM).Design/methodology/approachThis study adopts the perspective of KM to provide guidelines for the definition of standards and facilitate the introduction of AI in business communication.FindingsTo the best of the authors' knowledge, this study is the first to relate the perspectives of business communication, AI and KM, activating a virtuous circle between KM and AI. At the centre of the proposed model are people, processes and technologies, based on which KM represents the ideal perspective to define the implementation of AI. This is primarily from the perspective of augmented intelligence, owing to the inability of AI to completely replace humans in the business communication processes, as it lacks, among others, emotional intelligence.Research limitations/implicationsThis study finds in KM a possible strategy to solve the problems faced so far in applying AI in business communication processes, providing a model capable of transforming and adapting itself to the context, thanks to the open approach.Originality/valueThis study contributes to the literature by linking the introduction of emerging technology (AI) in a specific process, such as business communication, from the KM perspective
Sustainable disruptive innovations : grassroots innovations for social and circular entrepreneurs
No full textThe green frontier of mobile applications in improvingconsumers' recycling behavior
No full textIn this article, we provide a new insight into overcoming resistance to emerging green technologies through mobile app users' environmental engagement. The use of a mobile recycling application is evaluated with regard to its media richness with a sample of 12 539 users in Italy. The research is developed during the COVID-19 pandemic, at a time when users have become more environmentally conscious and aware of plastic pollution. This time period has also seen an increase in the use of mobile applications, which provide social engagement and other benefits. Although it has encouraged new research on recycling behavior and how environmental messages are spread, as far as we know, no research has included a specific technology, such as mobile applications. Through the lens of consumer social media engagement behavior, it has emerged that media richness has a positive correlation with user engagement and recycling behavior. Theoretically, the research offers a novel technological tool worthy of further exploration in the fields of management and engineering. New practical insights are offered in terms of best practices for strengthening the relationships between companies and their clients. As users become more accustomed to social technologies, those technologies may help to establish responsible consumption patterns
Unpacking open innovation neighborhoods: le milieu of the lean smart city
Get PDFPurposeThe purpose of this paper is to satisfy a clear gap in the main field of open innovation research whereabouts a very little scholarship try to analyze the mechanisms of innovativemilieudown smart cities environments by applying through innovative projects that seem to support efficiently the entry of private firms and citizens in public collaborations.Design/methodology/approachThe research performed an exploratory and qualitative evaluation based on the case study method built on the evaluation of organizational behavior and urban boosting innovation through smart city initiatives. In doing so, after a literature review in smart city as well in lean methodology fields, the case of Turin Smart City follows.FindingsAs acknowledged by international literature, the paper shows how a lean approach enables local government to define and realize smart projects and initiatives in a faster and more effective way. Particularly, the government in one of the main cities in Italy, id est Turin, combines a lean methodology with the job-to-be done approach, according a new concept of smart initiatives involving a startup mentality for the lead users which enables interesting predictions relating the human aspects of open collaborations.Research limitations/implicationsThe specificity of this inquiry highlights valuable insights from double-gate smart cities’ innovation, social and urban as well. The research is largely interpretative and exploratory and while this provides a solid scientific foundation for further research, it does not, itself, subject any hypothesis to statistical testing and validation.Originality/valueSince the city approached the smart city subject in a lean way, it was able to realize some projects in a faster way. Through specific initiatives, the city acquires the ability to involve more and better all its stakeholders such as citizens, companies, and public employees, among others. In this regard, the paper invigorates managerial debates concerning the urban and social aspects of open innovation ecosystems which represent in our minds a superior level of open innovation, testbeds of positive knowledge, and stimulus of knowledge dissemination process around the city.</jats:sec
Enterprise clusters triggered by radical innovation: a modelistic approach
Get PDFPurpose – This papers aims to deal with enterprise networks and clusters dynamics, as well as inter-firm joint efforts and collaborations, in order to study their evolution and possible effects when radical innovation occurs inside them.
Design/methodology/approach – In order to study these dynamics, with the optimal balancing among different strategies and the importance of exogenous parameters in cluster creation, a model is presented. It follows the agent-based paradigm, particularly suited for describing complex social systems in which many parts interact among them. This allows one to create simulations of the studied system, and to test different hypotheses. Besides, it is the only paradigm in which the emergent features of complex systems can arise spontaneously, thanks to the bottom-up design. A model is introduced and described in detail.
Findings – Qualitative results are described, reflecting current state-of-the art theories. The results show how clusters emerge and evolve among enterprises, and how radical innovation can trigger this phenomenon. Different managerial behaviour (externally or internally focused) is discussed as well.
Originality/value – The most important feature of a model based on agent is the possibility of repeating the experiment several times, by changing one or few variables at a time, by leaving the others unchanged. It constitutes for social sciences the equivalent of lab experiments for such disciplines as physics or chemistry. The presented model allows the study of different clustering scenarios, by changing the initial conditions
Going Beyond Counting First Authors in Author Co-citation Analysis
Get PDFThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
Variations on the Author
Get PDF“Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship
- …
