1,720,960 research outputs found
Competences in digital servitization: a new framework
No full textThis paper contributes to the research on servitization in manufacturing companies. Its main purpose is to
describe and explain how the evolving technological landscape is influencing the skills that companies seek for
facilitating the service growth. Grounded on the actual knowledge on this topic, this study presents some
preliminary findings from an on-going research, that focus on the impacts of digital transformation on
competences and capabilities of manufacturers. To this concern, this paper is also part of the broader set of
studies on the forth industrial revolution (I4.0), and on the changes to organization of manufacturing firms due to
the raise of digital business and smart products, smart services, smart workplace, etc. The main contributions of
this research are twofold: first we propose a theoretical framework that - based on the review of the existing
literature – sheds lights on the trends of “digital servitization”. Second, we explore the competences that support
the digital servitization (i.e. “digital competences”). To achieve this latter objective, we carried out interviews
with CEOs, HR and service managers of companies undergoing servitization and digital transformation. This
study also provides avenues for further research dealing with competences for the I4.0 revolution
Towards Service 4.0: a new framework and research priorities
No full textThe merging of services and digital technologies generates remarkable opportunities in manufacturing, by allowing more efficient processes, adding value to products, and supporting improved managerial decisions with richer, faster and sounder information. Although the importance of this phenomenon, the scientific knowledge is not sufficient. By analyzing the emerging trends of digitization and servitization in manufacturing we tried firstly to identify the key digital technologies to the servitization by studying different frameworks and the national industry 4.0 policy initiatives in Europe. Secondly to describe and explain if and how they enable this transformation. This paper aims specifically to provide a framework which is able to rationalize and systemize the existing knowledge on the topic by conducting a literature review. This study is considered as the first step of a research program on how these two megatrends are jointly disrupting resources, competences, skills and consequently business models. We show that the knowledge about how digital technologies support servitization in manufacturing is still at an early stage and rather limited so future research should aim at better understanding the links between digital and service transformation. Greater knowledge of the impacts of digital technologies on the servitization process will pave the way for the development of contingency models that can support and guide academics and practitioners alike
Digital servitization and competence development: A case-study research
No full textExploiting new technologies, companies are increasingly improving their service offerings. This paper
aims at identifying the pathways that companies are undertaking in the digital servitization and
recognize what are the competences relevant for the development and management of new service
offerings based on Industry 4.0 technologies. Through the development of a conceptual model and a
multiple case-study, the digital servitization journeys of eight industrial companies and the related
competences are discussed, suggesting that various categories of competences enable different digital
servitization paths, but proper combination of technical, methodological, personal and social skills, is
required to succeed in the digital servitizatio
Business Model Innovation: Process and Tools for Service Transformation of Industrial Firms
No full textNowadays a comprehensive transformation from traditional business models, based on the product sales, to new product-service systems (PSS) can be seen as an opportunity for industrial firms to gain revenues and new competitive advantage. Nevertheless manufacturers frequently fight with this innovation, as it requires fundamental changes in the structure, culture and competencies of the company. Rarely, industrial firms understand how they should reconfigure the elements of their business model (BM) in order to servitize. In addition, literature has only recently started to discuss PSS BM extensively and still gives little support to the decision-making process regarding the service transformation. To provide a first step into closing this gap, this paper proposes a new integrated multi-step methodology for the selection and design of the most appropriate PSS BM. In order to enable the application of the methodology to practical cases, a specific toolkit has been developed. An action research was then performed to illustrate an application of the framework in a capital goods manufacturer and provide research insights
Digital servitization and competence development: A case-study research
No full textExploiting new technologies, companies are increasingly improving their service offerings. This paper aims at identifying the pathways that companies are undertaking in the digital servitization and recognize what are the competences relevant for the development and management of new service offerings based on Industry 4.0 technologies. Through the development of a conceptual model and a multiple case-study, the digital servitization journeys of eight industrial companies and the related competences are discussed, suggesting that various categories of competences enable different digital servitization paths, but proper combination of technical, methodological, personal and social skills, is required to succeed in the digital servitization
Going Beyond Counting First Authors in Author Co-citation Analysis
Full text linkThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
Variations on the Author
Full text link“Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship
Appropriate Similarity Measures for Author Cocitation Analysis
Full text linkWe provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis
Dispelling the Myths Behind First-author Citation Counts
Full text linkWe conducted a full-scale evaluative citation analysis study of scholars in the XML research field to explore just how different from each other author rankings resulting from different citation counting methods actually are, and to demonstrate the capability of emerging data and tools on the Web in supporting more realistic citation counting methods. Our results contest some common arguments for the continued
use of first-author citation counts in the evaluation of scholars, such as high correlations between author rankings by first-author citation counts and other citation
counting methods, and high costs of using more realistic citation counting methods that are not well-supported by the ISI databases. It is argued that increasingly available digital full text research papers make it possible for citation analysis studies to go beyond what the ISI databases have directly supported and to employ more
sophisticated methods
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