3 research outputs found
The Role of Tourism Business Actors in The Mandalika Special Economic Zone in Supporting Sustainable Tourism through Digital Innovation and Hospitality Services
No full textThis study aims to evaluate the role of tourism businesses in the Mandalika Special Economic Zone (KEK) in supporting sustainable tourism through digital innovation and hospitality services. The background of this study is the challenge of the gap between sustainable policies and practices in the field, low local community involvement, and the socio-cultural and environmental risks of large-scale tourism development. The study used a qualitative descriptive approach using interviews, observation, and documentation techniques with tourism businesses, including hotels, travel agents, restaurants, and other related parties. The results show that digital innovations, such as operational digitisation, green tourism promotion, and strengthening local partnerships, have supported the efficiency and sustainability of the tourism sector. Meanwhile, sustainable hospitality services are reflected in environmental conservation practices, socio-economic community involvement, and tourist education. These findings confirm that businesses in the Mandalika SEZ are not only oriented towards economic profit but also play a role as agents of change towards inclusive, responsible, and sustainable tourism
Development of Digitalization of Semester Learning Plans for Room Reservation Courses in the Room Division Study Program
No full textThis study aims to examine the importance of digitalization and content development in semester learning plans for room booking courses in the room division study program at the Lombok Tourism Polytechnic. This study uses qualitative research methods with data collection techniques using observation, interviews, focus group discussions, and literature studies. As a result of the study described in this article, to meet the needs of the hotel industry, the RPS for room booking courses at the Lombok Tourism Polytechnic must be updated in accordance with current trends and the needs of the hotel industry. The development of the RPS for guest room reservations is expected to continue continuously so that the implementation of learning courses on guest room reservations, especially in digitalization room reservations in accordance with industry demand so that the absorption of Rooms Division study program graduates by industry can be faster and in line with the competencies expected by the hotel industr
