17 research outputs found
STUDI KOMPARATIF: HUBUNGAN BUDAYA KERJA PERAWAT DAN SUPERVISI DENGAN KUALITAS PELAYANAN KEPERAWATAN DI RSUD M. SANI KARIMUN DAN RS. BAKTI TIMAH KABUPATEN KARIMUN
Get PDFKetidakmampuan menanamkan budaya kerja yang baik akan mempengaruhi kemampuan untuk mempertahankan kualitas perawatan kesehatan dan akan berdampak negatif pada kepuasan pasien. Begitu juga dengan pelaksanaan supervisi yang kurang baik akan berdampak terhadap kualitas pelayanan yang diberikan oleh perawat. Penelitian ini bertujuan untuk melihat perbedaan hubungan budaya kerja dan supervisi dengan kualitas pelayanan keperawatan di RSUD M. Sani Karimun dan RS. Bakti Timah Kabupaten Karimun tahun 2018. Desain penelitian menggunakan Comparative design. Sampel diambil secara stratified random sampling dengan jumlah 60 perawat untuk RSUD M. Sani Karimun dan 60 perawat untuk RS Bakti Timah. Hasil uji statistik di RSUD M. Sani Karimun didapatkan adanya hubungan budaya kerja perawat (pvalue=0,006) dan supervisi (pvalue=0,025) dengan kualitas pelayanan keperarawatan. Begitu juga di RS Bakti Timah Karimun didapatkan adanya hubungan budaya kerja perawat (pvalue=0,005) dan supervisi (pvalue=0,003). Selanjutnya Uji Mann Whitney didapatkan variabel kualitas pelayanan (pvalue=0,006) dan supervisi (pvalue=0,045) memiliki perbedaan antara RSUD M. Sani Karimun dan RS Bakti Timah. Namun untuk variabel budaya kerja perawat (pvalue=0,570) tidak terdapat perbedaan. Pembuatan beberapa kebijakan untuk pengembangan dan membudayakan perilaku caring di RSUD M. Sani Karimun dan RS Bakti Timah sangat dibutuhkan, serta pembuatan kebijakan/panduan tentang kriteria pendidikan, keterampilan, pengetahuan dan pengalaman yang dibutuhkan oleh kepala ruangan sebagai seorang supervisor RSUD M. Sani Karimun dan RS Bakti Timah.
Kata kunci : Budaya kerja, kualitas pelayanan keperawatan, supervisi
Daftar Pustaka : 65 (2009-2018
Analysis of Workplace Violance at Accredited Hospitals in Riau Province
No full textAims: Hospital violence against health care providers, particularly nurses, is a significant problem in every healthcare setting in the world. The purpose of this study was to analyze workplace violence among nurses at an Accredited Hospital in Pekanbaru city.
Methods: The type of research used in this study is quantitative research with an analytic descriptive approach. The sample in this study were the nurses in RSUD X and RS Y, amounting to 50 people. In this study using a questionnaire as a data collection tool. The questionnaire was adopted from the Texas Center for Nursing workforce studies regarding workplace violation against nurses survey.
Results: The results of research at RSUD X found that 100% of respondents stated that there was no evaluation of the effectiveness of the impact of violence at work policies, 92% of respondents said they did not know about policy changes based on evaluations of violence prevention programs in the workplace, 100% of respondents stated that violence training in the workplace work is not provided, the results of research at the RS Y found that of the 25 respondents as much as 40% of respondents stated the availability of verbal violence policies from patients or visitors, 48% of respondents stated that the policy of preventing violence in the workplace was needed related to incident reporting, 36% of respondents stated that appropriate technical training is needed to reduce conflict, 72% of respondents 28 stated the availability of follow-up support such as counseling for nurses who experience verbal / physical violence.
Conclusions: The results of this study can be used as one of the considerations in efforts to overcome and prevent work stress in nurses and as information for management regarding problems faced by nurses at work
Peningkatan Kualitas Pelayanan Keperawatan Melalui Interdisciplinary Rounds
Get PDFSansani Pekanbaru is a hospital located on Jl. Soekarno Hatta No. 501, Air Hitam Kec. Payung Sekaki, Pekanbaru City.. Along with the times, Sansani Hospital is required to be able to provide quality services. Quality nursing care is what patients want. One of the efforts to improve the quality of service is through the implementation of the Interdisciplinary Bedside Round which is part of the nursing round. In implementing this program, the proposing team has prepared a method plan that was carried out during the process. The training activities use counseling methods, role play, and mentoring. The results showed that the mean of knowledge before being given training was 6.33 (SD 0.500) and the mean of knowledge after being given training was 6.78 (SD 0.441). The results of the bivariate analysis showed a p value of 0.035 (0.05) which means that there was a significant effect before and after training
The Relationship between the Implementation of Nursing Supervision with the Performance of Nursing in Patient Room at Dumai City General Hospital
Get PDFAn assurance for the patients' health care is a nurse's quality care. In order to maintain the standard of care provided in a unit, one of the managerial responsibilities of a nurse manager is to oversee the nurses. The goal of this study was to ascertain how well nurses performed in the inpatient unit of Dumai City General Hospital in relation to the use of nursing supervision. With samples of 118 nurses, the research design described cross-sectional correlation. The research tool was a questionnaire with a 57.1% supervision and a 43.9% performance ratio. Purposive sampling was used to take the sample. The findings of the chi square analysis revealed a relationship between the performance of the nurses in the inpatient room at Dumai City General Hospital and the supervision provided by the nurse management (p=0,000=0,05). The administration of Dumai City General Hospital is hoped to strengthen nursing supervision activities in order to enhance the performance of the nurses in providing patient care
HUBUNGAN BEBAN KERJA, STRES KERJA DAN KOMPETENSI DENGAN KINERJA PERAWAT DALAM PENDOKUMENTASIAN ASUHAN KEPERAWATAN
No full textKinerja merupakan hasil kerja perawat secara nyata yang dikerjakan sesuai dengan tanggung jawabnya. Faktor yang berhubungan dengan kinerja perawat adalah beban kerja, stress kerja dan kompetensi. Beban kerja merupakan sekumpulan kegiatan yang harus diselesaikan oleh perawat diruangan. Beban kerja perawat yang berlebih akan bepengaruh terhadap kualitas kerja perawat tersebut, sehingga dapat menyebabkan perawat tersebut mudah stress. Selain beban kerja dan stress kerja, kompetensi perawat merupakan faktor yang mempengaruhi kinerja perawat, kompetensi merupakan kemampuan atau keahlian seseorang perawat dalam mejalankan tugas dan tanggungjawabnya sebagai perawat professional dilingkungan tempat bekerja. Penelitian ini bertujuan untuk mengetahui hubungan beban kerja, stress kerja dan kompetensi dengan kinerja perawat dalam pendokumentasian asuhan keperawatan di RSUD Indrasari. Jenis penelitian yang digunakan adalah penelitian kuantitatif dengan pendekatan cross sectional. Jumlah sampel dalam penelitian ini sebanyak 79 orang. Metode pengambilan sampel yang digunakan adalah Probability Sampling dengan Proportionate Stratified random sampling. Data diolah dan dianalisis secara univariat dan bivariat dengan sistem komputerisasi, menggunakan uji pearson chi-square. Hasil penelitian menunjukkan beban kerja perawat mayoritas kategori sedang yakni 64,6%, stres kerja perawat mayoritas kategori sedang yakni 62%, kompetensi perawat mayoritas kategori sedang yakni 57%, dan kinerja perawat mayoritas kategori sedang yakni 67,1%. Hasil uji statistik menunjukkan bahwa terdapat hubungan yang signifikan antara beban kerja (0,001, stres kerja (0,001), kompetensi (0,002) dengan kinerja perawat dalam pendokumentasian asuhan keperawatan. Rekomendasi pada pihak manajemen rumah sakit untuk mengutamakan kebutuhan perawat dalam peningkatkan kompetensi dan meningkatkan fasilitas dalam rangka meningkatkan mutu pelayanan kesehatan terhadap pasien. Performance is the actual result of a nurse\u27s work which is carried out in accordance with his/her responsibilities. Factors related to nurse performance are workload, work stress and competence. Workload is a collection of activities that must be completed by nurses in the room. Excessive workload on nurses will affect the quality of the nurse\u27s work, which can cause the nurse to become stressed easily. In addition to workload and work stress, nurse competence is a factor that influences nurse performance. Competence is the ability or expertise of a nurse in carrying out their duties and responsibilities as a professional nurse in the work environment. This study aims to determine the relationship between workload, work stress and competence with nurse performance in documenting nursing care at Indrasari Regional Hospital. The type of research used is quantitative research with a cross-sectional approach. The number of samples in this study was 79 people. The sampling method used was Probability Sampling with Proportionate Stratified random sampling. Data were processed and analyzed univariately and bivariately with a computerized system, using the Pearson chi-square test. The results of the study showed that the majority of nurses\u27 workload was in the moderate category, namely 64.6%, the majority of nurses\u27 work stress was in the moderate category, namely 62%, the majority of nurses\u27 competence was in the moderate category, namely 57%, and the majority of nurses\u27 performance was in the moderate category, namely 67.1%. The results of statistical tests show that there is a significant relationship between workload (0.001), work stress (0.00), competence (0.002) and nurse performance in documenting nursing care. Recommendations to hospital management to prioritize the needs of nurses in improving competence and improving facilities in order to improve the quality of health services to patients.
Pemberdayaan Masyarakat Berbasis Keperawatan Kesehatan Jiwa dalam Upaya Peningkatan Kesehatan Jiwa melalui Adaptasi Perilaku Baru Pasca Pandemi Covid-19 di UPT Puskesmas Tenayan Raya
No full textABSTRAK COVID-19 yang merupakan penyakit akibat coronavirus ditetapkan sebagai penyakit pandemic oleh World Health Organinization (WHO) disebabkan karena COVID-19 menyebar ke berbagai Negara di dunia termasuk indonesia. Penyebaran virus corona berdampak pada masyarakat yang terpapar baik secara fisik maupun psikologis. Adapun tujuan dilakukan kegiatan adalah meningkatkan pengetahuan masyarakat melalui pemberdayaan masyarakat dalam meningkatkan kesehatan jiwa masyarakat dengan adaptasi kebiasaan baru dan perubahan masalah psikososial akibat pandemic COVID-19. Jumlah peserta yang hadir sebanyak 18 orang. Metode pelaksanaan melalui penyuluhan. Berdasarkan data diatas didapatkan bahwa sebanyak 14 (77,8%) responden dengan kategori orang sehat, 1 (5,5%) dengan kategori gangguan mental emosional, dan sebanyak 3 (16,7%) responden dengan kategori indikasi gejala-gejala Post Traumatic Stress Disorder. Diharapkan masyarakat dapat menerapkan adaptasi baru dalam upaya meningkatkan kesehatan menghadapi kondisi pasca COVID-19. Kata Kunci: Adaptasi Kebiasaan Baru, Pasca Pandemic COVID-19 ABSTRACT COVID-19 which is a disease caused by coronavirus is designated as a pandemic disease by World Health Organization (WHO) due to COVID-19 spreading to various countries in the world including Indonesia. The spread of the corona virus has an impact on people who are exposed both physically and psychologically. The purpose of this activity is to increase public knowledge through community empowerment in improving people's mental health through adaptation of new habits and changes in psychosocial problems due to the COVID-19 pandemic. The number of participants who attended was 18 people. The method of implementation is through counseling. Based on the data above, it was found that as many as 14 (77.8%) respondents were in the category of healthy people, 1 (5.5%) were in the category of mental emotional disorders, and as many as 3 (16.7%) respondents were in the category of indications of Post Traumatic symptoms. Stress Disorder. It is hoped that the community can implement new adaptations in an effort to improve health in the face of post COVID-19 conditions. Keywords: Adaptation of New Habits, Post COVID-19 Pandemi
ANALISIS KEPUASAAN DENGAN LOYALITAS PASIEN DALAM PELAYANAN ASUHAN KEPERAWATAN
Get PDFRumah sakit merupakan instansi kesehatan tempat masyarakat atau pasien dalam menerima pelayanan kesehatan yang optimal. Setiap pasien menginginkan pelayanan kesehatan yang baik karena pelayanan kesehatan merupakan salah satu kebutuhan setiap orang. Semua orang menginginkan untuk dihargai, dilayani, dan ingin memperoleh kedudukan yang sama di masyarakat. Pada kenyataanya dalam memberikan pelayanan kesehatan di Indonesia sering terdapat perbedaan antara pasien satu dengan pasien yang lainnya. Penelitian ini bertujuan untuk menganalisis kepuasaan dengan loyalitas pasien dalam pelayanan asuhan keperawatan. Penelitian ini menggunakan analitik kuantitatif dengan pendekatan cross sectional. Penelitian dilaksanakan di Rumah Sakit Bhayangkara Pekanbaru dengan sampel sebanyak 53 pasien. Variabel independen kepuasaan dan variabel dependen loyalitas pasien yang diteliti secara bersamaan dengan menggunakan lembar kuesioner guna mengetahui secara statistik seberapa besar hubungan kepuasaan dengan loyalitas pasien dalam pelayanan asuhan keperawatan. Hasil penelitian menunjukkan bahwa sebanyak 76% pasien menyatakan puas dengan pelayanan asuhan keperawatan di RS Bhayangkara dan sebanyak 60% pasien memiliki loyalitas yang tinggi dengan RS Bhayangkara. Hasil uji chi square menunjukkan bahwa ada hubungan antara kepuasan pasien dengan loyalitas pasien dalam pelayanan asuhan keperawatan (p value=0,017). diharapkan bidang pelayanan keperawatan di RS Bhayangkara perlu meningkatkan monitoring dan evaluasi terkait kepuasan pasien secara berkala agar Skualitas asuhan keperawatan yang diberikan lebih baik lagi
FACTORS RELATED TO THE IMPLEMENTATION OF NURSING CARE DOCUMENTATION
No full textDocumentation is legal evidence of the implementation of services in hospitals. The quality of service in hospitals in the form of the nursing process from assessment to evaluation and documentation of nursing care can be assessed from the documentation. This study aims to determine the relationship of knowledge, motivation, workload in the documentation of nursing care in the Inpatient Room of Dumai City Hospital. This type of research is quantitative with a cross sectional design. The population in this study were 121 inpatient nurses with a sample size of 55 people. The sampling technique was proportioned stratified random sampling. The research instrument used was a questionnaire. Data analysis consisted of univariate analysis and bivariate analysis. Bivariate analysis used chi square. The results of the analysis studied showed that there was a relationship between knowledge (p value 0.00 < 0.05), motivation (p value 0.01 < 0.05), workload (p value 0.01 < 0.05) in the implementation of care documentation. nursing in the inpatient ward of the Dumai City Hospital. It is expected that further researchers can conduct further research on the effectiveness of education and supervision of the implementation of nursing care documentation and supervisor monitoring in the implementation of nursing care documentation in the Inpatient Room of Dumai City Hospital
SPIRITUALITY RELATIONSHIP WITH DEATH ANXIENTY IN THE ELDERLY AT PSTW HUSNUL KHOTIMAH PEKANBARU
No full textFeelings of anxiety about death experienced by the elderly can cause reactions in the elderly, both physical and psychological reactions that will reduce the quality of life of the elderly. One of the factors that influence death anxiety is spirituality in the elderly. This study aims to determine the relationship between spirituality and death anxiety in the elderly at PSTW Husnul Khotimah Pekanbaru. The research design used was cross sectional. The research sample was taken by means of a total sampling of 51 elderly. The measuring instrument used is a daily spiritual experience scale questionnaire and a death anxiety scale questionnaire. The results showed that the majority of the elderly had a high spiritual level of 43 people (84.3%). While the level of death anxiety is low as many as 27 people (52.9%). The results of the Chi-Square statistical test showed that there was no relationship between spirituality, p value of 0.088 (> 0.005). It is hoped that with this research the PSTW improves services especially in meeting spritual needs and preventing death anxiety in the elderly so that the services provided are more optimal
Faktor yang Mempengaruhi Kinerja Perawat dalam Pendokumentasian Asuhan Keperawatan di Rumah Sakit Tipe A Kota Pekanbaru
Get PDFPendokumentasian asuhan keperawatan merupakan bagian penting dalam pelayanan kesehatan karena berfungsi sebagai alat komunikasi, bukti legal, penjamin mutu, serta dasar evaluasi kinerja perawat. Namun, di berbagai rumah sakit masih ditemukan ketidaktepatan dan ketidaklengkapan dokumentasi yang berdampak pada kualitas pelayanan. Penelitian ini bertujuan untuk menganalisis faktor individu, psikologis, dan organisasi yang berhubungan dengan kinerja perawat dalam pendokumentasian asuhan keperawatan di Rumah Sakit Tipe A Kota Pekanbaru. Penelitian menggunakan desain kuantitatif dengan pendekatan deskriptif analitik, dilakukan pada September 2024 hingga Agustus 2025. Sampel sebanyak 125 perawat dipilih melalui teknik proportional simple random sampling. Pengolahan data meliputi editing, coding, processing, dan cleaning, kemudian dianalisis secara univariat, bivariat, dan multivariat. Hasil penelitian menunjukkan adanya variasi karakteristik perawat terkait usia, pendidikan, lama kerja, motivasi, stres kerja, supervisi, imbalan, dan struktur organisasi, yang berpotensi memengaruhi kualitas pendokumentasian. Mayoritas perawat belum melakukan pendokumentasian secara optimal karena beban kerja tinggi, keterbatasan waktu, serta kurangnya apresiasi. Temuan ini diharapkan menjadi dasar perbaika
