257 research outputs found
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada Neo Calista Bandung
No full textSkripsi ini disusun oleh Deva Erriani (02 04 460), dengan judul â Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada Neo Calista Bandung.â Metode yang digunakan oleh penulis dalam penelitian ini adalah metode penelitian survey.
Kepuasan konsumen merupakan penilaian atas kinerja atau kualitas pelayanan yang diberikan. Kepuasan konsumen yang tinggi dapat mendorong kesetiaan konsumen. Tujuan penulis melakukan penelitian ini adalah untuk mengetahui aktifitas pelayanan apa saja yang diberikan oleh Neo Calista Bandung, untuk mengetahui harapan dan kinerja yang dirasakan oleh konsumen atas pelayanan yang diberikan oleh pihak Neo Calista, dan untuk menganalisa seberapa besar pengaruh kualitas pelayanan terhadap kepuasan konsumen pada Neo Calista Bandung.
Dari hasil analisis kerja yang dirasakan konsumen terhadap kualitas pelayanan Neo Calista Bandung secara keseluruhan dapat diperoleh rata-rata kinerja yang dirasakan konsumen sebesar 4,14. Hal ini menunjukkan bahwa kinerja yang dirasakan konsumen terhadap kualitas pelayanan yang diberikan oleh Neo Calista Bandung adalah Baik, sehingga kualitas pelayanan yang diberikan oleh Neo Calista Bandung telah dapat memenuhi harapan konsumen. Berdasarkan dari hasil analisis harapan konsumen terhadap kualitas pelayanan Neo Calista Bandung secara keseluruhan, maka dapat diperoleh rata-rata harapan konsumen sebesar 4,44. Hal ini menunjukkan bahwa harapan konsumen terhadap kualitas pelayanan Neo Calista Bandung adalah sangat penting.
Untuk mengetahui seberapa besar pengaruh kualitas pelayanan terhadap kepuasan konsumen pada Neo Calista Bandung, digunakan analisis statistik yang didasarkan pada data-data yang diperoleh melalui penyebaran kuesioner sebanyak 50 orang responden. Hasil koefisien korelasi Rank Spearman sebesar rs = 0,429. Hal ini menunjukan bahwa terdapat hubungan yang sedang dan searah antara kedua variabel. Dari hasil perhitungan koefisien determinasi didapat angka sebesar 18,40%, yang menunjukan besarnya pengaruh kualitas pelayanan terhadap kepuasan konsumen, sedangkan sisanya sebesar 81,60% dipengaruhi variabel lainnya yang tidak diukur dalam penelitian ini.
Kemudian dilakukan pengujian hipotesis dengan menggunakan tabel distribusi t, dari hasil perhitungan ternyata diperoleh nilai t hitung lebih besar dari pada t tabel (3,2904 > 1,6789) yang berarti Ho ditolak dan Hi diterima. Ini berarti terdapat hubungan positif yang signifikan antara kualitas pelayanan terhadap kepuasan konsumen, maka hipotesis yang diajukan penulis, yaitu: â Pelayanan yang baik berhubungan positif dengan kepuasan konsumenâ , dapat diterima
Indenture between Orson Phelps and Calista M. Phelps and Owen Clifford
No full textIndenture of bargain and sale between Orson Phelps formerly of St. Catharines, but at the time of the transaction, was living in Buffalo, New York and Calista M. Phelps (his wife) and Owen Clifford of Grantham for lots numbered 12 and 13 in the 8th Concession in Grantham Township. The instrument no. is 3411, July 11, 1851
Geomorphological features and 3D modelling of Montelparo mass movement (Central Italy).
No full textThe ancient village of Montelparo (Marche region, Central Italy) is affected by a large translational mass movement. The relief is modeled on
arenaceous and arenaceous-pelitic units overlying pelitic-arenaceous terrains; the bedding strata form a gently dipping monocline. The
translational slide is about 1100 m long and 500–700 m wide. The upper boundary between the stable area and the sliding mass is marked by a
large active trench near the hilltop. The main sliding surface is located at a depth ranging between 65 and 100 m, in the politic-arenaceous unit. We
studied the mechanism of the slope instability along the stratigraphic contact between a rigid arenaceous unit and an underlying ductile pelitic unit.
The uncovering of the contact caused by the intense downcutting processes of the river at the hill foot during the Holocene, favoured the onset of
the movement. This was enhanced by the fractured bedrock and especially by the jointing. We created a numerical model based on the finite
differences code FLAC_3D by using a specific approach for mesh generation. The model suggests a further enlargement and deepening of the
trench, and a sliding direction not aligned with the slope dip direction. Failure in the model concentrates at and around the main trench, all the
other elements staying in an elastic state and inducing a rigid sliding. The model shows that both the failure onset and the current evolutionary
state can be explained by the geological and static conditions of the slope
Perancangan Dan Implementasi Aplikasi M-commerce Dengan Konsep Business to Costumer (B2c) Berbasis Android Pada Toko Calista Collection Gunung Pangilun Padang
No full textM-Commerce with the Business To Costumer (B2C) concept is an application that is used by the Calista Collection Store as a means to support technological progress, especially in the field of fashion sales, especially in the field of women's fashion. The Calista Collection store records and processes data, processes the quantity and price of goods, and sells it manually, using a ledger, because there is no computerized system. Calista Collection store wants to expand its marketing throughout the city of Padang and outside the city of Padang by utilizing internet technology in this case the M-Commerce application is a means to support the progress in selling Fashion. This M-Commerce application sales of goods can be seen through categories and can also be through home. Sales using the M-Commerce application with the concept of Android-based Busines To Costumer (B2C) can make it easier for leaders / managers of Calista Collection to promote their fashion and also increase profits. sales while expanding its marketing area
Modellazione numerica finalizzata allo studio del comportamento meccanico delle terre: applicazioni 3D per l'analisi della stabilità dell'area orientale dell'abitato di Ortona (CH).
No full textTHE EFFECTS OF SPATIAL VARIABILITY OF MECHANICAL PARAMETERS ON A 3D LANDSLIDE STUDY
No full textIn the framework of numerical modeling of landslide triggering and evolution, two important issues, among others, must be addressed. One is about a reasonable reconstruction of local and global geometry of the involved geological structures of the system. The other one, with which we are mainly concerned in
this paper, regards the problem of how to satisfactorily handle the spatial variability of important parameters related to the selected constitutive models. Thus, in order to explore the importance of different spatial distribution values of mechanical parameters on landslide numerical studies, we applied a methodology based on
random number generation, already proposed by one of the authors, to carry out about fifty-three FLAC3D runs of the same model of an actual landslide. For each run, different sets of numerical values for the selected parameters have been automatically implemented. Finally some statistical considerations have been reported
ANALISIS PERHITUNGAN BREAK EVEN POINT (BEP) PADA CALISTA MUSIK CABANG M. ISA PALEMBANG
No full textPenelitian ini bertujuan untuk mengetahui pengklasifikasian biaya tetap dan biaya variabel untuk 7 (tujuh) kelas yang ada, yaitu kelas vocal, kelas keyboard, kelas piano, kelas drum, kelas biola, kelas gitar, dan kelas saxophone, selain itu penelitian ini juga bertujuan untuk mengetahui Break Even Point (BEP) Calista Musik cabang M. Isa Palembang dalam jumlah unit (banyaknya transaksi) maupun dalam jumlah rupiah dari masing-masing kelas selama 3 tahun terakhir yakni mulai dari tahun 2013 hingga tahun 2015. Data yang digunakan dalam penelitian ini berasal dari hasil pengamatan, wawancara, dokumentasi dan dianalisis menggunakan metode deskriptif kuantitatif.Hasil dari penelitian ini menunjukkan bahwa Break Even Point (BEP) Calista Musik cabang M.Isa Palembang untuk seluruh kelas pada tahun 2013 sebesar Rp 145.199.427 atau sebanyak 489 kali transaksi, pada tahun 2014 sebesar Rp159.191.067atau sebanyak 459 kali transaksi, pada tahun 2015 sebesar Rp 164.306.465 atau sebanyak 477 kali transaksi. Penerapan perhitungan Break Even Point (BEP) memiliki pengaruh yang besar dalam penentuan volume penjualan dan laba, karena perhitungan ini bisa dijadikan acuan dalam menentukan penjualan minimum yang harus dipertahankan perusahaan
Slope stability modelling of a sandstone cliff south of Livorno (Tuscany, Italy)
No full textThe landscape of the coast south of the town of Livorno (Tuscany, Italy) is characterized by sandstone headlands and sandy pocket beaches. Lithological features and physical-chemical processes favour many slope failures (mainly rock slides and rock falls) involving the sandstone cliffs and extending all over the cliff height; these failures often threaten people and facilities. The most prominent positive relief landform is structurally controlled by three main, closely spaced orthogonal joint sets. The presence of leaning and collapsed rock blocks suggests that continuous sea erosion and mass wasting maintain the cliff slopes steepness and risk conditions. The sandstone mechanical properties and fracture pattern have been investigated in order to determine the response of the rock mass to subaerial and marine stress. Hardness and weathering of the rocks were assessed using a Schmidt hammer and the Point Load Test, and statistical analysis was undertaken to remove outlying values. The sandstone outcrops were characterized according to the Bieniawski’s RMR and Romana’s Slope Mass Rating. Such data have been reported in a GIS system in order to determine the landslide susceptibility of the cliff. A series of stability analyses, with a Distinct Element Method (DEM) model, were carried out to evaluate stress and displacement distribution near the free surface of a vertical slope face, as a function of steepness, dip direction and rock mass quality. The results showed that assessing block geometry could provide an effective tool in predicting the rock-mass stability, determining the mechanism by which blocks fail from a vertical slope, and the consequent repetitive slope failures through time
Rock slope stability analysis on the complex Livorno coastal cliff (Tuscany, Italy)
No full textThe landscape of the south coast of Livorno city (Tuscany, Italy) is characterized by sandstone headlands and sandy pocket beaches affected by serious stability problems. Lithological features and physical-chemical processes involve many slope failures concerning the sandstone cliff and extending all over the cliff height; these failures often threaten people and facilities. The most prominent positive relief landform is structurally controlled by three main closely spaced joint sets. The presence of lean- ing and collapsed rock blocks suggests that erosion and mass wasting maintain the cliff steepness and elevate risk conditions. The sandstone mechanical properties and discontinuity pattern have been investigated in order to determine the response of the rock mass to subaerial and ma- rine stresses. The sandstone outcrops were characterized according to the Rock Mass Rating (Bieniawski, 1989) and the Slope Mass Rating (Ro- mana, 1985; 1993). Such data has been reported in a GIS system in order to determine the landslide susceptibility of the cliff. Some numerical modelling, with a code at Distinct Element Method model, were carried out to evaluate stresses and displacement distribution near the free sur- face of a steep slope face, as a function of steepness, dip direction and rock mass quality. Then some fall simulations were carried out, to make a back analysis of previous events and to obtain a more general outline of possible movements. The results showed that rock mechanics and com- puter modelling can be effective tools in predicting the rock-mass stabili- ty, determining the mechanism by which blocks fall from steep slopes and their possible trajectories
Morphostructural, meteorological and seismic factors controlling landslides in weak rocks: The case studies of Castelnuovo and Ponzano (north east Abruzzo, central Italy)
No full textWe investigated the role of the morphostructural setting and seismic and meteorological factors in the development of landslides in the piedmont of the Abruzzo Apennines. In February 2017, following a heavy snow precipitation event and a moderate seismic sequence (at the end of the Central Italy 2016–2017 seismic crisis), several landslides affected the NE-Abruzzo chain and piedmont area. This work is focused on the Ponzano landslide (Civitella del Tronto, Teramo) and the Castelnuovo landslide (Campli, Teramo) in the NE Abruzzo hilly piedmont. These landslides consist of: (1) a large translational slide-complex landslide, affecting the Miocene–Pliocene sandstone clay bedrock sequence of the piedmont hilly sector; and (2) a complex (topple/fall-slide) landslide, which occurred along a high and steep scarp on conglomerate rocks pertaining to terraced alluvial fan deposits of the Pleistocene superficial deposits. Both of the landslides are typical of the Abruzzo hilly piedmont and both of them largely affected houses and villages located on top of the scarp or within the slope. The landslides were studied by means of field geological and geomorphological mapping, borehole investigations, geostructural analysis and photogeological analysis. For the Ponzano landslide, a detail pre-post-landslide air photo interpretation allowed for defining the deformation pattern occurred on the slope. For the Castelnuovo landslide, the triggering factors and the stability of the slope were evaluated with FLAC3D numerical modelling, in pre- and post-landslide conditions. Through this integrated analysis, the triggering factors, the landslide mechanism and the stability conditions of the landslides and the characterization of two main types of landslides affecting the piedmont hilly area of the Abruzzo region were investigated
- …
