121 research outputs found
Ethical Sales Behavior, Customer Trust, Satisfaction And Loyalty At CB Life Insurance Company Limited ( Kyaw Thu Han, 2025)
This research examines the influence of ethical sales practices on customer
loyalty at CB Life Insurance, emphasizing the mediating effects of customer trust and
satisfaction. A quantitative research approach was adopted, targeting customers who
renewed their insurance contracts. Using Yamane’s (1967) formula, a sample of 177
customers was selected, with 143 valid responses collected through simple random
sampling. Multiple regression analysis revealed that ethical sales behavior significantly
and positively influences customer loyalty. Further analysis demonstrated that customer
trust and satisfaction act as significant mediators in this relationship. Ethical sales
behavior strongly predicts customer trust and satisfaction, with trust and satisfaction, in
turn, significantly enhancing customer loyalty. The results confirmed the statistical
significance of the indirect effects, with trust and satisfaction mediating the
relationship. These findings provide implementing rigorous agent training programs,
establishing clear ethical guidelines, conducting regular performance evaluations, and
fostering a customer-centric culture to enhance ethical sales practices in fostering trust,
satisfaction, and loyalty. CB Life Insurance can build stronger customer relationships
through ethical conduct
การจัดการภัยพิบัติโดยชุมชนในประเทศเมียนมาร์ : ศึกษากรณีชุมชนที่ได้รับผลกระทบจากพายุไซโคลนนาร์กีสในเขตโบกาเล อิระวดี
Thesis (M.A.)--Chulalongkorn University, 2008This study aims to identify and assess existing efforts of the local people in managing natural disaster at the community level. It also explores the necessary conditions for the promotion of community-based disaster management focusing on three communities of Bogale Township, Ayeyarwady delta, including Ma Gu Ywar Ma, Pay Chaung Lay and Thar Yar Gone villages. Exploratory and qualitative methods are used in the study. Analysis is based on empirical field observations guided by disaster management framework of the UN agencies, international non-governmental organizations and local non-governmental organizations concerned. The study evaluates the government policies and framework on disaster management, and the role of local communities in disaster relief activities. Local household members were interviewed. The study finds the villagers were able to organize themselves at a minimum level, e.g., maintaining relief items in their communities' warehouses, and reconstructing the school. Aspects of community disaster management were not well established such as early warning system and evacuation protocols as well as the humanitarian relief operation. This reflects upon the government's initial arrangement for the community was not adequate. The ability to mobilize and utilize local resources and the capacity of local communities still requires continuous national and international assistance. Under the strictly control of the government's command over the relief operation, the community-based disaster management cannot be fully exercised. This is due to the fact that the community needs to access to the initial humanitarian relief to be able to play a greater role in reviving their livelihoods; and the two-way communication channels with other actors including the government agencies is not established.งานวิจัยนี้มีวัตถุประสงค์เพื่อศึกษาและ ประเมินความพยายามของคนท้องถิ่นในการจัดการภัยพิบัติในระดับชุมชน รวมทั้งศึกษาเงื่อนไขที่สำคัญต่อการส่งเสริมการจัดการภัยพิบัติโดยชุมชน ในที่นี้เป็นการศึกษาชุมชนจำนวน 3 ชุมชนในเขตโบกาเล พื้นที่ปากแม่น้ำอิระวดี ซึ่งได้แก่หมู่บ้านมะกูยว่าร์มะ หมู่บ้านเปชวงเล และหมู่บ้านตาร์ ยาร์ โกน วิธีการวิจัยที่ใช้เป็นการวิจัยเชิงสำรวจ และเชิงคุณภาพ มีการวิเคราะห์ข้อมูลจากการสังเกตในพื้นที่ โดยใช้แนวทางการศึกษาตามกรอบการจัดการภัยพิบัติขององค์การสหประชาชาติ องค์กรพัฒนาเอกชนระหว่างประเทศ และองค์กรพัฒนาเอกชนระดับท้องถิ่น รวมทั้งทำการประเมินผลนโยบาย และกรอบการทำงานของรัฐบาลในเรื่องการจัดการภัยพิบัติ และบทบาทของชุมชนท้องถิ่นในกิจกรรมด้านการบรรเทาทุกข์จากภัยพิบัติ โดยมีการสัมภาษณ์สมาชิกครัวเรือนในชุมชน
ผลจากการวิจัยแสดงให้เห็นว่าคนในชุมชนสามารถจัดการช่วยเหลือตนเองได้อย่างน้อยที่สุดในเรื่องการเก็บรักษาเครื่องบรรเทาทุกข์ต่างๆในโรงเก็บของของชุมชน และการซ่อมแซมโรงเรียน แต่ยังไม่มีการพัฒนารูปแบบการจัดการภัยพิบัติโดยชุมชนในเรื่อง ระบบการเตือนภัย แผนการอพยพหนีภัย และการดำเนินงานด้านการบรรเทาทุกข์ ความสามารถในการระดม ทรัพยากร และการใช้ความสามารถของชุมชนท้องถิ่นยังต้องได้รับการสนับสนุนอย่างต่อเนื่องในระดับชาติ และนานาชาติ การควบคุมที่เข้มงวดของรัฐบาลต่อการดำเนินงานด้านการบรรเทาทุกข์ ทำให้การจัดการภัยพิบัติโดยชุมชนท้องถิ่นไม่สามารถทำได้อย่างเต็มที่ เนื่องมาจากความจริงที่ว่าชุมชนจำเป็นต้องเข้าถึงการบรรเทาทุกข์เบื้องต้นก่อนเพื่อให้สามารถฟื้นฟูชีวิตความเป็นอยู่ของตนเองได้ รวมทั้งยังไม่เกิดช่องทางการสื่อสารแบบสองทางระหว่างชุมชนกับองค์กรอื่นๆ รวมถึงองค์กรภาครั
Emerg Infect Dis
In 2001, Myanmar (Burma) had its largest outbreak of dengue-15,361 reported cases of dengue hemorrhagic fever/dengue shock syndrome (DHF/DSS), including 192 deaths. That year, 95% of dengue viruses isolated from patients were serotype 1 viruses belonging to two lineages that had diverged from an earlier, now extinct, lineage sometime before 1998. The ratio of DHF to DSS cases in 2001 was not significantly different from that in 2000, when 1,816 cases of DHF/DSS were reported and dengue 1 also was the most frequently isolated serotype. However, the 2001 ratio was significantly higher than that in 1998 (also an outbreak year) and in 1999, when all four serotypes were detected and serotypes 1, 2, and 3 were recovered in similar numbers. The large number of clinical cases in 2001 may have been due, in part, to a preponderance of infections with dengue 1 viruses
Myanmar dengue outbreak associated with displacement of serotypes 2, 3, and 4 by dengue 1
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In 2001, Myanmar (Burma) had its largest outbreak of dengue—15,361 reported cases of dengue hemorrhagic fever/dengue shock syndrome (DHF/DSS), including 192 deaths. That year, 95% of dengue viruses isolated from patients were serotype 1 viruses belonging to two lineages that had diverged from an earlier, now extinct, lineage sometime before 1998. The ratio of DHF to DSS cases in 2001 was not significantly different from that in 2000, when 1,816 cases of DHF/DSS were reported and dengue 1 also was the most frequently isolated serotype. However, the 2001 ratio was significantly higher than that in 1998 (also an outbreak year) and in 1999, when all four serotypes were detected and serotypes 1, 2, and 3 were recovered in similar numbers. The large number of clinical cases in 2001 may have been due, in part, to a preponderance of infections with dengue 1 viruses
Evaluation of Nitrogen Uptake, Growth, and Yield of Rice Affected by Green Manure and Chemical Nitrogen Fertilizer
To investigate the combined effect of green manures (GMs) and chemical nitrogen (N) fertilizer on N uptake, growth, and yield of rice, a pot experiment was conducted at the Department of Agronomy, Yezin Agricultural University (YAU). The experiment was conducted from December to June (the summer season) of 2023. The study used a split-plot design with three replications. Chemical N fertilizer was assigned as the main plot factor and different levels of N0%, N25%, N50%, N75%, and N100% were applied based on the N recommended rate (102 kg ha-1) (1.55 g pot-1) of the Sinn-thu-kha rice variety. GM crops were the subplot factor, including no GM (G0), rice bean (GRB), sunn hemp (GSH), and dahincha (GDC). According to the results, N75 and N100 produced the higher dry matter, N uptake, yield, and yield components of rice. The highest growth characters, N uptake, and yield were found in N100 for N levels, GSH for GM levels, and N100GSH as the combined effect. However, similar values were found in the treatment N75GSH. Statistically, the GSH + chemical N treatment produced higher N uptake and yields than those of GRB or GDC + chemical N treatment. When chemical N fertilizers were applied without the use of GMs, the rice yields were lower in comparison to the treatments GMs + N25 or N50 or N75 or N100. In conclusion, combining GSH with either 75% or 100% chemical N resulted in optimal performance for soil nutrient content, growth, N uptake, and rice yield. Additionally, it was observed that the use of chemical N fertilizers was reduced by 25%, which can help mitigate environmental pollution and improve soil health and rice production in the long run
Promoting active learning and strategies for students at Ba Ria - Vung Tau University(BVU)
The purpose of this study was to investigate how students at BVU are learning inside and outside the classroom and how satisfied students are with their current learning methods. Students’ learning results when applying their current learning styles were also examined. On the other hand, the study explored the potential and essential aspects of the active learning method which the students at BVU need to be promoted. Finally, the author, depending on findings from the data, would have suggestions and recommendations on learning, participation and engagement for students with the aim of supporting students accessing to a much more effective learning method, active learning
Role of Direct Oral Anticoagulants for Post-operative Venous Thromboembolism Prophylaxis
Venous thromboembolism (VTE) is one of the leading causes of post-operative morbidity and mortality. Over previous decades, heparin and warfarin were the predominant therapeutic options for post-operative thromboprophylaxis. However, their use is limited by drawbacks including a narrow therapeutic range, numerous food and drug interactions, and the need for regular monitoring for dose adjustments. Recently, direct oral anticoagulants (DOACs), such as dabigatran etexilate (a direct thrombin inhibitor) and apixaban, rivaroxaban and edoxaban (direct factor Xa inhibitors), have been developed to overcome these issues. DOACs have shown promising results in Phase III clinical trials for post-operative VTE prophylaxis. This review summarises the pharmacological profile of DOACs and highlights the use of DOACs in post-operative VTE prophylaxis based on the available clinical trial data
Comparison of microscopy and PCR for the detection of human Plasmodium species and Plasmodium knowlesi in southern Myanmar
Comparison of microscopy and PCR for the detection of human Plasmodium species and Plasmodium knowlesi in southern Myanmar
Objectives: To determine the distribution of Plasmodium (P) species including Plasmodium knowlesi and to compare the specificity and sensitivity of microscopy with nested PCR in malaria diagnosis.
Methods: The study was conducted in Kawthaung, southern Myanmar. Ninety clinically suspected malaria patients were screened for malaria by Giemsa stained microscopy and confirmed by nested PCR.
Results: Among the participants, 57 (63.3%) were positive and 33 (36.7%) were negative by microscopy. Of positive samples, 39 (68.4%) were Plasmodium falciparum, 17 (29.8%) Plasmodium vivax and 1 (1.8%) Plasmodium malariae, whereas 59-amplified by PCR were 40 (67.8%), 18 (30.5%) and 1 (1.7%) respectively. PCR amplified 2 microscopy negative samples. Two samples of P. falciparum detected by microscopy were amplified as P. vivax and vice versa. All samples were negative for Plasmodium ovale, P. knowlesi and mixed infections. Microscopy had a very good measure of agreement (κ = 0.95) compared to nested PCR. Sensitivity and specificity of microscopy for diagnosis of P. falciparum were 92.5% (95% CI: 79.6–98.4) and 96.0% (95% CI: 86.3–99.5) respectively, whereas for P. vivax were 83.3% (95% CI: 58.6–96.4) and 97.2% (95% CI: 90.3–99.7).
Conclusions: P. knowlesi was not detected by both microscopy and PCR. Giemsa stained microscopy can still be applied as primary method for malaria diagnosis and is considered as gold standard. As to the lower sensitivity of microscopy for vivax malaria, those with previous history of malaria and relapse cases should be diagnosed by RDT or PCR combined with microscopy. Inaccuracy of species diagnosis highlighted the requirement of training and refresher courses for microscopists
The effectiveness of cognitive lessons on helping students at BVU acquired the use of definite ‘the’ and generic ‘the’ by the testing adapted from Nguyen Thu (2005), Vietnamese learners mastering English articles.
The English article system is not only so complex that philosophers and linguists have difficulties in agreeing on the underlying notions designated by the different forms, but also so different from the Vietnamese article system that it must be almost impossible for students recognize and remember the underlying its rules and conventions. Therefore, the author attempts to find out an effective way to teach English article, namely definite ‘the’ and generic ‘the’.
To conduct this research, the author used a questionnaire to survey the meaning and use of English articles, a pretest to analyze the errors of using English articles before treatment, and a post-test to determine which group performs better (the control group or the experimental group) after treatment of 80 students at BVU.
The paper compared the theories of traditional grammar and cognitive lessons insight cognitive grammar to experiment on the two groups
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