1,721,056 research outputs found

    A Study on Educational Services of Nationalities Youth Resource Development Degree College (Yangon)( Kyaw Moe, 2024)

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    This study investigates the educational services offered by the Nationalities Youth Resource Development Degree College (NRDC) in Yangon. The primary objective is to assess the quality of NRDC's educational services. A descriptive research method is employed, utilizing questionnaires administered to students in February 2024 as the primary data source. Secondary data are collected from the Examination and Convocation Department of NRDC (Yangon) and other relevant sources. The findings reveal that NRDC offers undergraduate programmes comparable to other institutions, but distinguishes itself through a unique training system. A survey reveals mixed feedback on service quality. Areas identified for improvement include the student-teacher ratio and support staff responsiveness. However, students highly value their relationships with faculty who provide assistance with research and coursework. Clear communication of grading criteria and faculty expertise in research methodology are identified as strengths. The survey indicates strong interest among graduates in pursuing further education, often at NRDC or its partner universities. This positive response reflects the overall success of NRDC's educational programs and teaching strategies. Based on the study's findings, recommendations are made to improve service quality and achieve NRDC's mission of developing future national leaders. These recommendations include improving infrastructure, enhancing student life, modernizing the library, expanding sports facilities, reducing class size, hiring more qualified teachers, and training staff. By implementing these recommendations, NRDC can solidify its position as a leading institution in nurturing future national leaders who can contribute to the socioeconomic development and national unity of the country

    CUSTOMER SATISFACTION AND BEHAVIORAL INTENTION OF SHWE TET LU TEA AND FOOD SHOP (Aung Kyaw Moe, 2019)

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    The main objectives of the study are to analyze the factors affecting the customer satisfaction of Shwe Tet Lu Tea and Food Shop and to determine the effect of customer satisfaction on behavioral intention at Shwe Tet Lu Tea and Food Shop. The data are collected from 350 customers of Shwe Tet Lu Tea and Food Shop by using a structured questionnaire. The findings of the study indicate that all factors – food quality, service quality, location and physical evidence – except price leads to higher customer satisfaction at Shwe Tet Lu Tea and Food Shop. The results also show that among factors influencing customer satisfaction, physical evidence has the highest influence over customer satisfaction. The results indicate that customer satisfaction have strongly influence on behavioral intention of customers at Shwe Tet Lu Tea and Food Shop. According to the analysis, this study recommends that the shop should maintain the food quality and their physical appearance, and furthermore, the employees should be trained more effectively and efficiently to enhance customer satisfaction and thereby, promote their behavioral intention

    Dining Service Quality, Customer Satisfaction And Revisit Intention of Le' Cellier Restaurant at Novotel Hotel (Aung Kyaw Moe, 2024)

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    This study investigates the factors influencing on dining service qualities and their effect on customer satisfaction and revisit intention at Le’ Cellier Restaurant in Yangon, Myanmar. Key service quality dimensions, including tangibility, reliability, responsiveness, assurance, empathy, and food quality are examined. Primary data was collected from 174 customers through well-structured survey questionnaires. The finding indicate that all service quality dimensions: tangibility, reliability, responsiveness, assurance, empathy and food quality are significantly influence customer satisfaction, with tangibility and empathy emerging as the most critical factors, and assurance as least critical. The restaurant decoration and service for special requests of customers emerging as the most critical factors of dining service quality which have effect on customer satisfaction. In furthermore, the study describes a strong statistically positive relationship between customer satisfaction and revisit intention, highlighting the importance of high-quality dining experiences in fostering customer revisit intention. The study provides recommendations for Le Cellier to create a customer-centric culture by training staff to understand and respond to individual needs and emotions with personalized services. Emphasis is placed on enhancing culinary skills through staff training to improve overall customer satisfaction and encourage revisiting of the customers. These insights offer valuable guidance for restaurant management and hospitality industry in Yangon

    Effect of Supply Chain Management Practices on Organizational Performance in PRO 1 Global Home Center (Peter Kyaw Moe, 2023)

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    The main objective of this study is to analyze the effect of supply chain management practices on organizational performance in Pro 1 Global Home Center. The supply chain management practices include supplier relationship, customer relationship, warehouse management, information technology adaption, and inventory control. Structured questionnaire is used to collect data respondents by sample random sample techniques. The study also used a combination of qualitative and quantitative approaches. Regarding to the finding based on the main objective of the study, the supply chain management practices of supplier relationship and customer relationship has the strong positive effects on the organizational performance. Moreover, the study found that as the information technology adaption is also having a positive relationship with organizational performance. Therefore, Pro 1 Global Home Center should well integrate of technology with inventory control management and should offer competitive pricing on their products which will have contributed to organizational performance

    Invasive Meningococcal Disease in Scotland, 1994 to 1999, with Emphasis on Group B Meningococcal Disease

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    ABSTRACT A review was carried out on 774 invasive meningococcal isolates reported to the active meningococcal surveillance system in Scotland from 1994 to 1999. This showed that serogroups B (51.7%) and C (39.2%) caused the majority of disease. The six common PorB proteins (4, 1, 15, 2B, 12, and 21) and PorA proteins (serosubtypes) (P1.4, P1.15, P1.9, P1.14, P1.7, and P1.16) accounted for 50 and 51% of all group B isolates, respectively, during the study period.</jats:p

    Invasive pneumococcal disease in Scotland, 1999-2001: use of record linkage to explore associations between patients and disease in relation to future vaccination policy

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    A record linkage study was done to provide comprehensive data on the epidemiologic characteristics of invasive pneumococcal disease (IPD) in Scotland. The overall incidence of IPD was 11 cases/10(5) persons and 21 cases/10(5) persons &lt;1 year of age, 51 cases/10(5) persons 1 year of age, 45 cases/10(5) elderly persons (age &gt; or =65 years), 176-483 cases/10(5) persons with chronic medical conditions, and 562-2031 cases/10(5) persons with severe immunosuppression. The case-fatality rate was 11% among elderly persons and ranged from 3% to 13% among persons with underlying medical conditions. The most common pneumococcal serogroups associated with IPD were 14, 9, 6, 19, 23, 8, and 4. Serogroups included in the 23-valent polysaccharide vaccine caused the majority of cases of IPD. The proportion of IPD due to the 7-, 9-, and 11-valent conjugate vaccine serogroups was lower among older people and persons with underlying medical conditions.</p

    Going Beyond Counting First Authors in Author Co-citation Analysis

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    The present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed

    Variations on the Author

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    “Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship

    Appropriate Similarity Measures for Author Cocitation Analysis

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    We provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis
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