163 research outputs found

    Trust and technologies: implications for organizational work practices

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    In this paper we empirically investigate the concept of trust across organizational work practices by examining three groups: within the team, between teams and when interacting with technology. This study adopts Repertory Grid methodology as an interview based technique to elicit important constructs of trust to engineering teams working in two organizations within the energy distribution industry. Thirteen key constructs of trust were identified using content analysis. Drawing on the understanding gained, this paper discusses the implications for theories on trust within teams working with technology across organizations and provides a grounded perspective that could be used as a basis for further research

    Conceptualizing the development of strategic ideas: a grounded theory analysis

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    This paper presents the findings of a grounded theory study on the development of strategic ideas in a multinational organization. By drawing on the rich data generated from this longitudinal in-depth field study, this paper provides a theoretical framework for the development of strategic ideas. The theoretical framework developed offers an interesting and useful way of understanding and explaining the complex process of the early steps of the strategic decision process. This research illustrates the development of strategic ideas through strategic debate, the key theme that emerged from the study and the interaction of its four constituent themes: strategic warriors, patterns of interaction, strategic language and strategic syntheses. Drawing on the empirical findings, this study also discusses some implications for developing strategic ideas in managerial practice

    Instantiation of Organisational Routines in Cross-Expertise Collaborative Enterprise Systems

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    Abstract: This study aims to explore the dynamics between the performative and ostensive aspects of organisational routines in the context of cross-expertise collaborative enterprise systems. Specifically, through an ongoing empirical case study of technology, media and communication businesses focusing on social and mobile systems, we will explore cross-expertise collaborative enterprise systems routines and how those influence, and are guided by the concept of gamification. Cite this Paper: Dacre, N., Constantinides, P., & Nandhakumar, J. (2014). Instantiation of Organisational Routines in Cross-Expertise Collaborative Enterprise Systems. International Symposium on Process Organization Studies, Rhodes, Greece

    A systematic, tool-supported method for conducting literature reviews in information systems

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    While the importance of literature studies in the IS discipline is well recognized, little attention has been paid to the underlying structure and method of conducting effective literature reviews. Despite the fact that literature is often used to refine the research context and direct the pathways for successful research outcomes, there is very little evidence of the use of resource management tools to support the literature review process. In this paper we want to contribute to advancing the way in which literature studies in Information Systems are conducted, by proposing a systematic, pre-defined and tool-supported method to extract, analyse and report literature. This paper presents how to best identify relevant IS papers to review within a feasible and justifiable scope, how to extract relevant content from identified papers, how to synthesise and analyse the findings of a literature review and what are ways to effectively write and present the results of a literature review. The paper is specifically targeted towards novice IS researchers, who would seek to conduct a systematic detailed literature review in a focused domain. Specific contributions of our method are extensive tool support, the identification of appropriate papers including primary and secondary paper sets and a pre-codification scheme. We use a literature study on shared services as an illustrative example to present the proposed approach

    Entanglements of creative agency and digital technology : a sociomaterial study of computer game development

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    Digital technology, with its distinctive characteristics that result from the fundamental process of digitalization that underpins it, is seen as fundamentally altering processes of creativity. However, we currently have limited understanding of creativity in relation to the development of digital technology. Computer game development, with its combination of esthetic, affective and cultural use features and highly sophisticated digital technologies, is a valuable setting for investigating these issues. In this paper, we explore how computer games are shaped through the interplay between the creative intentions of developers and the digital technologies involved in their production and playing. Drawing on in-depth studies conducted at three leading computer game development studios and a leading producer of the software system used in game development, this paper shows how the game developers' creative ideas for imagined novel game-playing experiences relate to a) the development of relevant digital technologies, and b) the emergence of new game development practices. The article goes on to propose a view of creativity as an on-going flow that, following an initial ‘creative impulse’, ripples through the sociomaterial entanglements of a particular setting, reconfiguring them in the process and spreading out in time and space in often unexpected ways

    Using social theory in information systems research: A reflexive account

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    Much recent work in the tradition of interpretive Information Systems research has used social theories such as Giddens' (1984) Structuration Theory or Callon and Latour's (1981) Actor Network Theory. However, most work either focuses on theoretical foundational concerns surrounding conceptualisations within either theory or provides empirical case descriptions that were constructed and/or analysed using either theory. Little attention has been paid to the question of how to use either theory in practice, i.e. how to use the theoretical conceptualisations to guide the research process and to generate accounts and substantive theory. This is partly due to the ambivalence of the theories themselves regarding this question but also because researchers avoid the whole question. In this paper we return to the core concepts of the two theories as well as a few writings of our fellow management researchers, in particular researchers on Information Systems, in search of implementation guidance. We argue that social theory is a useful meta-theory that can guide a research endeavour to appropriate research methods and provide a solid foundation of assumptions regarding human action for the generated substantive theories. Based on the empirical work comprising of two in-depth case studies, we offer a reflexive account of our own experiences in operationalising the theories and we detail the role of social theory in shaping the stance, guiding the choice of method, analysing qualitative data and generating substantive theory. In so doing we synthesize a set of implementation guidelines for other researchers and discuss the role of social theory throughout the research process. [Gamilla Shoib, Joe Nandhakumar and Matthew Jones] © 2006

    The Social Shaping of Internet Based Information Systems in Global Organizations: An Interpretive Study

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    This paper examines multiple interpretations organizational members have of Internet-based information systems (IS) by carrying out an interpretive investigation into the evolution of such systems in a large organization. The findings indicate that exploring interpretive schemes relating to the nature and application of Internet-based IS offers a better understanding of the choices made regarding the design and use of Internet-based IS. This paper illustrates that differences in the interpretive schemes of social groups may lead to differences in actions around Internet-based technologies and were also seen as a source of innovation. The implications of the findings for theory and practice are discussed
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