1,723,535 research outputs found
Developing Customer Service in a Travel Agency in Nigeria – A Case Study of Handl Service
Get PDFCustomer service is critical to success in the competitive travel agency industry. In Nigeria, where the travel sector is growing, understanding and improving customer service is paramount for sustained growth and profitability. Through a case study of Handl Service, this study investigates how factors such as pricing, customer satisfaction, feedback mechanism, and retention affect customer perception of the services offered by travel agencies in Nigeria. Understanding the interaction of such factors is crucial in the hospitality industry. This study employs the Expectancy Disconfirmation Theory (EDT) as the theoretical framework to investigate how to enhance customer service in Nigerian travel agencies.
The study employed quantitative research and a questionnaire survey to gather information. An exploratory case study design was adopted, focusing on a leading Nigerian travel agency, Handl Services. Data collection involved the administration of questionnaires to customers, including businesses and individual travelers. The questionnaires were structured to assess how Handl Service customers perceived customer expectations, perceived performance, dissatisfaction, satisfaction, and retention.
The study employs descriptive and inferential data analysis to measure three adopted hypotheses. The inferential data analysis entailed using regression and t-tests to establish the correlation and level of significance between the variables.
This study sought to understand factors affecting consumer satisfaction in the hospitality industry in Nigeria, focusing on Handl Service as the case study. It offers an understanding of customer service dynamics, highlighting the significance of pricing transparency, cost considerations, feedback mechanism effect, and the impact of customer satisfaction on loyalty. The findings suggest implications for enhancing customer service strategies, tailoring services for diverse customer segments, and driving the growth and competitiveness of Nigerian travel agencies in a dynamic industry landscape
Síndrome HaNDL / HaNDL Syndrome / Síndrome HaNDL
No full textIntroducción: El Síndrome HaNDL (Headache and neurologic deficits with cerebroespinal fluid lymphocytosis) por sus siglas en inglés, es una patología que cursa con cefalea, focalización neurológica y linfocitosis en el líquido cefalorraquídeo. Objetivo: este artículo busca presentar un caso de Síndrome de HaNDL, puesto que esta condición nosológica implica un reto diagnóstico. Resultados y conclusiones: Se presenta el caso de un paciente con diagnóstico de síndrome de HaNDL los hallazgos al examen físico y del líquido cefalorraquídeo. [Barros-Gutiérrez CE, Silva-Monsalve E, Gualtero-Trujillo S. Síndrome HaNDL. MedUNAB 2015; 17(3): xx-xx].
Introduction: The syndrome of transient Headache and Neurological Deficits with cerebrospinal fluid Lymphocytosis, is a pathology that presents cephalalgia, neurological focalization and lymphocytes in the cerebrospinal fluid. Objective: This article presents a HaNDL Syndrome case, since this nosological condition implies a diagnostic challenge. Results and conclusions: A case of a patient with HaNDL syndrome diagnosis, physical examination findings and cerebrospinal fluid are presented. [Barros-Gutiérrez CE, Silva-Monsalve E, Gualtero-Trujillo S. HaNDL Syndrome. MedUNAB 2015; 17(3): xx-xx].
Introdução: A síndrome de HaNDL (Headache and neurologic déficits with cerebrospinal fluid lymphocytosis) por sua sigla em inglês é uma doença que causa dor de cabeça, foco neurológico e linfocitose no líquido cefalorraquidiano. Objetivo: Este artigo tem como objetivo apresentar um caso de Síndrome de HaNDL, uma vez que esta condição nosológica envolve um desafio diagnóstico. Resultados e conclusões: Apresenta-se o caso de um paciente diagnosticado com a síndrome de HaNDL, o encontrado no exame físico e o líquido cefalorraquidiano. [Barros-Gutiérrez CE, Silva-Monsalve E, Gualtero-Trujillo S. Síndrome HaNDL. MedUNAB 2015; 17(3): xx-xx]
HaNDL syndrome
Get PDFIntroducción: El Síndrome HaNDL (Headache and neurologic deficits with cerebroespinal fluid lymphocytosis) por sus siglas en inglés, es una patología que cursa con cefalea, focalización neurológica y linfocitosis en el líquido cefalorraquídeo. Objetivo: este artículo busca presentar un caso de Síndrome de HaNDL, puesto que esta condición nosológica implica un reto diagnóstico. Resultados y conclusiones: Se presenta el caso de un paciente con diagnóstico de síndrome de HaNDL los hallazgos al examen físico y del líquido cefalorraquídeo. [Barros-Gutiérrez CE, Silva-Monsalve E, Gualtero-Trujillo S. Síndrome HaNDL. MedUNAB 2015; 17(3): 190-192].Introduction: The syndrome of transient Headache and Neurological Deficits with cerebrospinal fluid Lymphocytosis, is a pathology that presents cephalalgia, neurological focalization and lymphocytes in the cerebrospinal fluid. Objective: This article presents a HaNDL Syndrome case, since this nosological condition implies a diagnostic challenge. Results and conclusions: A case of a patient with HaNDL syndrome diagnosis, physical examination findings and cerebrospinal fluid are presented.[Barros-Gutiérrez CE, Silva-Monsalve E, Gualtero-Trujillo S. HaNDL Syndrome. MedUNAB 2015; 17(3): 190-192].Introduction: HaNDL Syndrome (Headache and neurological deficits with cerebrospinal fluid lymphocytosis) is a pathology that presents with headache, neurological focus and lymphocytosis in the cerebrospinal fluid. Objective: this article seeks to present a case of HaNDL Syndrome, since this nosological condition implies a diagnostic challenge. Results and conclusions: The case of a patient with a diagnosis of HaNDL syndrome and the findings on physical examination and cerebrospinal fluid are presented. [Barros-Gutiérrez CE, Silva-Monsalve E, Gualtero-Trujillo S. HaNDL Syndrome. MedUNAB 2015; 17(3): 190-192]
Síndrome HaNDL
No full textIntroduction: The syndrome of transient Headache and Neurological Deficits with cerebrospinal fluid Lymphocytosis, is a pathology that presents cephalalgia, neurological focalization and lymphocytes in the cerebrospinal fluid. Objective: This article presents a HaNDL Syndrome case, since this nosological condition implies a diagnostic challenge. Results and conclusions: A case of a patient with HaNDL syndrome diagnosis, physical examination findings and cerebrospinal fluid are presented.[Barros-Gutiérrez CE, Silva-Monsalve E, Gualtero-Trujillo S. HaNDL Syndrome. MedUNAB 2015; 17(3): 190-192].Introducción: El Síndrome HaNDL (Headache and neurologic deficits with cerebroespinal fluid lymphocytosis) por sus siglas en inglés, es una patología que cursa con cefalea, focalización neurológica y linfocitosis en el líquido cefalorraquídeo. Objetivo: este artículo busca presentar un caso de Síndrome de HaNDL, puesto que esta condición nosológica implica un reto diagnóstico. Resultados y conclusiones: Se presenta el caso de un paciente con diagnóstico de síndrome de HaNDL los hallazgos al examen físico y del líquido cefalorraquídeo. [Barros-Gutiérrez CE, Silva-Monsalve E, Gualtero-Trujillo S. Síndrome HaNDL. MedUNAB 2015; 17(3): 190-192]
HaNDL Syndrome Presenting with Thunderclap Headache
No full textIntroduction. Transient headache and neurologic deficits with cerebrospinal fluid lymphocytosis (HaNDL) is defined as a secondary, nonvascular headache disorder characterized by the findings described in its name. Patients with HaNDL syndrome typically present with gradual onset migrainous headaches of moderate to severe intensity with transient neurological symptoms. Case Report. We discuss a patient who presented with thunderclap headache, recent transient neurologic deficits, and was ultimately diagnosed with HaNDL after an extensive neurologic evaluation. Conclusion. Thunderclap headache has very rarely been described in patients with HaNDL. After excluding emergent and secondary causes, HaNDL should be considered in patients with thunderclap-quality headaches, particularly when there is a history of transient neurological symptoms
HaNDL with bilateral central venous occlusions
No full textBACKGROUND: The syndrome of Headache and focal Neurological Deficits with cerebrospinal fluid Lymphocytosis (HaNDL) is considered a rare, idiopathic and self-limited condition. METHODS: We present a patient with HaNDL who had unique findings of florid optic disc haemorrhages from bilateral central retinal vein occlusions. RESULTS: Our patient made a full recovery with conservative management. CONCLUSION: It is important for medical attendants to recognise that HaNDL syndrome can be associated with neuro-ophthalmic complications
Case series of HaNDL syndrome responding to valproic acid
No full text© The Author(s) 2022.Objective: We report a case series of patients diagnosed with the syndrome of transient headache and neurological deficits with cerebrospinal fluid lymphocytosis (HaNDL) responding to high dose Valproic acid. Background: HaNDL syndrome is an infrequent entity, presenting with neurological impairment episodes and severe headache. A treatment to prevent the attacks has not been proposed yet. Results: We describe 6 patients with a definite diagnosis of HaNDL, responding to Valproic acid 1000–1500 mg/day. Conclusion: Although HaNDL’s self-limiting nature, episodes may cause important disability and can last up to 3 months. Valproic acid may be a good choice to prevent attacks due to its effect on cortical depression and fast titration
Amboherpia Handl & Salvini-Plawen 2002
No full textAmboherpia Handl & SalviniPlawen, 2002 Mouth opening within common atriobuccal opening. Monoserial radula with one pair of denticles per tooth. Tubular ventrolateral foregut glandular organs with bundles of glandular cells that come out at the end of each duct (type A according to SalviniPlawen 1978 or type Acanthomenia according to Handl & Todt 2005) Midgut without constrictions. Secondary genital opening unpaired. Without copulatory stylets. Without respiratory folds. With a dorsoterminal sense organ. Type species: Amboherpia heterotecta Handl & SalviniPlawen, 2002Published as part of Gil-Mansilla, Esther, García-Álvarez, Óscar & Urgorri, Victoriano, 2008, New Acanthomeniidae (Solenogastres, Cavibelonia) from the abyssal Angola Basin *, pp. 175-186 in Zootaxa 1866 on page 176, DOI: 10.5281/zenodo.27446
L'origine dei Sassoni fra storia e leggenda
No full textI racconti sulle origines gentium illustrano come lo stato attuale di una gens o di una natio possa essere spiegato partendo dalla propria origine. L’interpretazione dell’origine può permettere di comprendere l’intera storia di una gens in quanto l’origo mostra in nuce le principali norme, comportamenti e la modalità di organizzazione sociale della successiva comunità che si definisce, appunto, da un’origine comune. Nel mio contributo mi propongo di analizzare la rappresentazione dell’origine dei Sassoni in testi storiografici e letterari del primo Medioevo, con particolare attenzione alle testimonianze in volgare, discutendo le eventuali strategie perseguite dai vari autori e il possibile impatto politico, sociale e culturale sui fruitori dei relativi testi.THE ORIGIN OF THE SAXONS BETWEEN HISTORY AND LEGEND. The present study aims at analysing the depiction of the origin of the Saxons and of their territorial expansions in a corpus of mainly Early Medieval texts. On the basis of the most influential representatives of this tradition, from the earliest Latin sources to the German versions compiled between the 9th and the 14th century, the strategies of each author and their possible political, social and cultural impact on their works’ audience will be discussed. I will try to demonstrate that the different accounts of the origin and conquers of the Saxons are almost always functional to the political legitimation of the Saxon sovereignty in the context of universal and imperial history. The base of these accounts is no oral vernacular tradition; quite the opposite, vernacular texts seem to derive from a Latin written tradition. At first and quite realistically the territorial expansion described in Latin sources is in the foreground; these texts are meant to meet contingent local political interests. Vernacular sources, on the other hand, pay more attention to the origin of the Saxons. In this, the reinforcement of the vision according to which the Saxons descended from Alexander the Great’s army is functional to increasing the prestige of the Saxons first and, later, as well of their legal tradition
HaNDL with bilateral central venous occlusions
No full textBackground The syndrome of Headache and focal Neurological Deficits with cerebrospinal fluid Lymphocytosis (HaNDL) is considered a rare, idiopathic and self-limited condition.Methods We present a patient with HaNDL who had unique findings of florid optic disc haemorrhages from bilateral central retinal vein occlusions.Results Our patient made a full recovery with conservative management.Conclusion It is important for medical attendants to recognise that HaNDL syndrome can be associated with neuro-ophthalmic complications
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