2 research outputs found
Pengaruh Likuiditas, Profitabilitas dan Leverage terhadap Agresivitas Pajak (Studi Empiris pada Perusahaan Manufaktur Sub Sektor Property dan Real Estate yang Terdaftar di Bursa Efek Indonesia Tahun 2020-2022)
No full textPenelitian ini bertujuan untuk mengetahui hubungan antara likuiditas, profitabilitas dan leverage dengan agresivitas pajak. Penelitian ini berupaya untuk menguji item-item dalam laporan keuangan yang merupakan proksi likuiditas, profitabilitas dan leverage yang berkaitan erat dengan adanya indikasi tindakan agresivitas pajak yang dilakukan oleh perusahaan. Penelitian ini bersifat kuantitatif dan pengambilan sampel dilakukan dengan cara purposive sampling. Jumlah sampel pada penelitian ini adalah 27 perusahaan manufaktur sub sektor property dan realestate yang terdaftar di Bursa Efek Indonesia (BEI) selama tahun 2020-2022. Data penelitian ini adalah data sekunder yang bersumber dari website resmi www.idx.co.id yang dikumpulkan dengan menggunakan teknik dokumentasi. Untuk pengujian hipotesis, peneliti menggunakan model analisis regresi linier berganda. Rasio likuiditas, profitabilitas, dan agresivitas pajak diperoleh dari annual report
PENGARUH KUALITAS PELAYANAN JASA TERHADAP KEPUASAN KONSUMEN YOZZZ AUDIO BANDUNG
No full textThe object of research in the preparation of this thesis is the Relationship of Service Quality on
Customer Satisfaction in Services Workshop Audio Yozzz Bandung.dimana era is the era of
globalization in which the four-wheeled vehicles are increasing rapidly, which ultimately lead to
great opportunities for entrepreneurs ,anythings modification of the type of modifications that
often there is a bodykit and car audio installation , things that need to be considered by the
employer in order not to lose customers is to not give good service for consumers to feel satisfied
. Understanding quality services according Wykof excellence is expected and the level of control
over the level of excellence to meet customer desires , while the indicator is derived from Kotler
cited by Alma namely : Tangible , Emphaty , Responsiveness , Reliability , Assurance . To test
the implementation of service quality and its influence on consumer satisfaction , then do the test
. The method used is descriptive research and disseminating questionnaires of 100 respondents
with a non- probability sampling techniques , whereas hypothesis testing done partially and
simultaneously . Based on the calculation of path analysis , earned the most votes directly affect
Y is an indicator variable which is equal to 22.15 % Tangibles . And from the above calculation
shows that the magnitude of the effect ( Quality of Service ( X1 , X2 , X3 , X4 , X5 ) to customer
satisfaction is at 62.81 % , in other words , customer satisfaction is influenced by the Care
Quality Services at 62.81 % and the balance of 37.19 % is influenced by other factors not
thorough in this study . Based on test results obtained ttabel obtained t = 1,663 . thitung the
calculation showed greater than that of t = 12.03 ttabel > 1663 , which states that hypothesis that
the author made acceptable , meaning that the authors hypothesis supported by the facts on the
ground. Referring to the above calculation tcount 12.03 Hnul rejection is in the region , thus the
authors propose that hypothesis . "if the implementation of service Quality service is good, then
the satisfaction consumers in Bandung Audio Workshop Yozzz,increase"unacceptable
