1,720,974 research outputs found
Moving towards a people-centric smart city. A systematic literature review
No full textEuropean cities are getting smarter. Smart technologies such as the Internet of Things (IoT), Internet of Everything (IoE), and other AI-based technologies, are being injected more directly into the lives of citizens. Smart cities are seen as evolving ecosystems in which multiple actors act, react and interact over time to foster innovative solutions and provide better services for citizens. Despite the growing interest, existing research has to make key advances, important gaps persist as scholars lag behind theoretical development and rarely take into account the most important element of a city: people. Business and management scholars have focused on how to define strategies in smart cities, local policy, and others investigated the challenges of building a smart city. Few concerns deal with humans. In addressing these shortcomings, we tried to highlight why any smart city should be a community that learns, adapts, co-creates, and innovates. The purpose of this study is to investigate the human perspective that goes beyond the focus on technology related to smart cities in Europe, through an analysis in depth on how and how much citizens make cities smart. The focus is on people and their well-being combined with the shared knowledge and development that arises from each player in the ecosystem. To get an overall vision of the people-centric smart city we carry out an exploratory literature review with a PRISMA protocol that guides the identification of the studies to be included in the review. We finally provide implications for scholars and practitioners and suggest future research opportunities
Value Co-Creation Mechanisms for the Sustainability of a Digitally-Based Museum Ecosystem: A Focus on F.A.I. (Fondo Ambiente Italiano)
No full textRecent research on value co-creation has recognized the importance of digital technologies and digital
platforms in adding efficiency, effectiveness, and sustainability to value co-creation. The availability of
new and advanced digital technologies has also pervaded the mechanisms at the core of value co-creation,
facilitating the interactions among spatially, temporally, and organizationally dispersed actors. Research
has associated the ecosystem perspective with digital platforms underlining their potential in facilitating
a multi-actor long-lasting online resource integration. To contribute to the debate on the digital value
co-creation, this study has been based on the analysis of a specific service domain such as the cultural
heritage, with a focus on museums. This study approaching museum digital transformation according
to ecosystem perspective aims at better understanding how digital platforms boost resource integration,
exploiting the value that networked ecosystem actors co-create digitally, enhancing museums’ resources
protection, research, exploitation, and utilization
Making smart cities resilient harmonising technologies and human-centricity
No full textRecent crises have underscored the need for smart cities to evolve, better complementing their technological infrastructure with social, cultural, and environmental dimensions to stay resilient over time. The literature calls for further research into the essentials of smart cities towards a more participatory, human-centered approach that can collaboratively enhance the diverse aspects of urban resilience. This comprehensive approach enables cities to leverage various resources to absorb, adapt, transform, respond, and continue functioning in the face of disturbances. This paper seeks to contribute to the fragmented research on smart city resilience by examining the core multidimensional components of urban resilience and identifying the key actions that these cities undertake to achieve it. Following a preliminary theoretical framework, a comparative case study analysis of six European smart cities was conducted. The findings offer valuable insights for both theory and practice, providing scholars, policymakers, and public managers with guidance for conceptualising, developing, and implementing effective resilience-based policies and strategies. However, this study is somewhat limited by the relatively small sample size of the analyzed case cities and by the qualitative design of the content analysis, in which the semantic approach implies a certain influence of researchers’ interpretation on the coding process
New trends for service eco-systems analysis, a ‘sustainable’ approach, Implications for destination management
No full textThis paper aims at combining literature on service ecosystems and sustainability in order
to deal with the emerging conceptualization of sustainable service ecosystems. To reach
this goal, a literature review on both sustainability and service ecosystem, and the analysis
of these two topics in tourism-based and destination management literature has been
conducted. Following the results of literature review, a theoretical multi-level model of a
tourism-based sustainable service eco-system has been provided. The model consists of
meta-, macro-, meso-, and micro-level in order to highlight the way each of the actors
shaping these levels can affect the sustainability of a service ecosystem. The result of our
research paves the way for further investigation, both on the theoretical and on the
empirical side
Value perception in service: the trap of misunderstandings
No full textThe work is aimed at offering an overview on how value has been approached in business and service research, highlighting both bright and dark sides of its conceptualizations. The theoretical analysis is meant to better understand if and how companies influence value perception and interpretation. To foster their own success, organizations can ‘teach’ the value proposed to actors eventually ready to change and to contribute to define (and redefine) new value codes. Actors need to dynamically change their mode in action, focusing on the evolutions in communication channels, in products features, in inclusive participation, in languages, codes and rules. To enable this, a dynamic approach is needed to properly involve actors, and make them able to actively participate, a continuous learning process is due, as well as the updating in strategies and partnerships by acquiring such helpful competences and skills in a lean way
Green supply chain management: Practices and tools for logistics competitiveness and sustainability. The DHL case study
No full textPurpose
– Globalization has led worldwide organizations to balance their economic and environmental performances in order to achieve a concrete sustainable development. In an environmental centered world, logistics is called to put into action advanced programs based on technological and organizational improvement, in order to gain or maintain a concrete competitive advantage. The purpose of this paper is to investigate how logistics organizations try to face the recent ecological challenges and the role that the emergent green technologies play in making them finally “green” and competitive.
Design/methodology/approach
– Green supply chain management (GSCM) practices have been investigated to better understand their influence on economic performance and corporate competitiveness. After providing a background discussion on Green Logistics and GSCM, the authors have also identified specific research questions that are worthy of investigation, also thorough the DHL case study. The case study analysis has been conducted according to a specific conceptual model (Rao and Holt, 2005), which allows a deeper understanding of literature review results.
Findings
– The present paper offers some insights on innovation influence on supply chain management (SCM) greenness, a process oriented to a sustainable and environmental-friendly approach to management of supply chain. According to DHL case study evidence, in logistics innovation, often based on emerging green technologies, is strictly related to the development of a much more sustainable and environment-friendly approach to SCM, based on reduction of core activities’ ecological impact, cost saving, quality, reliability, performance and energy efficiency. In this context, the respect of environmental regulations is fundamental to achieve not only a reduction of ecological damage, but also to overall economic profit.
Research limitations/implications
– There is a concrete need of further research to better understand the potential link between GSCM, green innovation and logistic organizations competitiveness. In fact, this research area still represents a source of interesting challenges for practitioners, academicians and researchers. Concluding, the research findings cannot be generalized to all logistic organizations, even if DHL is on of the most important and globalized logistic companies. Future researches should empirically test the achieved results also through comparative studies based on a large sample.
Originality/value
– The suggestion of literature review and the result of case study analysis represent a first attempt to better understand the real and potential influence of GSCM on corporate image and competitiveness. In fact, the present investigation has pointed out that logistic organization can achieve environmental goals and acquire a better positioning than their competitors also cooperating with stakeholders. Therefore, it is necessary that organizations contribute to make them able to participate in corporate activities and develop a concrete environmental-friendly orientation, based on the respect of market’s requests and environmental regulations in order to get their corporate reputation strong than ever
La co-creazione di valore per l’innovazione del servizio sanitario: il caso di una clinica nefrologica.
No full text
Going Beyond Counting First Authors in Author Co-citation Analysis
Full text linkThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
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