1,721,214 research outputs found
Japanese ODA and socialist Republic of Vietnam
Full text linkThesis(Master) --KDI School:Master of Public Policy,2007masterpublishedby Aung Aung
Begonia chenii, a synonym of B. mariachristinae (Begoniaceae) in Myanmar
No full textAung, Aung, Wahlsteen, Eric, Chen, Wen-Hong, Shui, Yu-Min (2023): Begonia chenii, a synonym of B. mariachristinae (Begoniaceae) in Myanmar. Phytotaxa 589 (1): 97-100, DOI: 10.11646/phytotaxa.589.1.10, URL: http://dx.doi.org/10.11646/phytotaxa.589.1.1
Service Quality, Customer Satisfaction and Loyalty of Insurance Services Provided By KBZMS ( Aung Aung, 2025)
Full text linkThis study examines the service quality, customer satisfaction, and customer
loyalty of the insurance services provided by KBZMS General Insurance. The
research analyzes five dimensions of service quality as tangibility, reliability,
assurance, responsiveness, and empathy to determine the effect of service quality on
customer satisfaction and, subsequently, to analyze the effect of customer satisfaction
on customer loyalty. A structured questionnaire was used to collect data from 384
policyholders, and the findings were analyzed using descriptive statistics and multiple
regression analysis. The results indicate that reliability has the most strongly
influences customer satisfaction, emphasizing the role of consistency, accuracy, and
dependability in insurance services. Assurance has a significant positive effect on
customer satisfaction, highlighting the importance of trust, professionalism, and
transparency in policy explanations and claims processing. Tangibility further
contributes to customer perceptions of service quality, as the physical appearance of
facilities, staff professionalism, and functionality of digital platforms enhance
customer experience. While responsiveness is positively associated with customer
satisfaction, it is not statistically significant, suggesting that prompt service alone does
not necessarily drive satisfaction. Similarly, empathy was found to have an
insignificant effect, indicating that while personalized interactions are valued, they do
not strongly influence overall satisfaction. Furthermore, the study confirms a strong
and significant effect of customer satisfaction on customer loyalty, with satisfied
customers being more likely to continue using KBZMS services, recommend the
company to others, and maintain long-term policy renewals. These findings suggest
that KBZMS should focus on strengthening assurance, ensuring reliable service
delivery, and enhancing the physical aspects of service to improve customer
satisfaction and loyalty. The study provides recommendations for streamlining claims
processing, improving transparency in customer communication, leveraging digital
solutions, and implementing customer retention strategies. Future research should
explore additional factors such as pricing, convenience, and digital engagement to
gain a more comprehensive understanding of customer satisfaction and loyalty in the
insurance industry
FIGURE 1 in Begonia chenii, a synonym of B. mariachristinae (Begoniaceae) in Myanmar
No full textFIGURE 1. Geographical distribution of B. chenii and B. mariachristinae.Published as part of Aung, Aung, Wahlsteen, Eric, Chen, Wen-Hong & Shui, Yu-Min, 2023, Begonia chenii, a synonym of B. mariachristinae (Begoniaceae) in Myanmar, pp. 97-100 in Phytotaxa 589 (1) on page 98, DOI: 10.11646/phytotaxa.589.1.10, http://zenodo.org/record/775498
Leader-Member Exchange Relationship and Employee Performance At AYA Bank (Aung Aung Lwin, 2022)
Full text linkThe role of leadership is extremely crucial in terms of encouraging the
members of an organization to increase their level of motivation to act in an effort to
achieve the goals of the business. The objectives of the study are to examine the leadermember
exchange relationship (LMX) at AYA bank, to investigate the effect of leadermember
exchange relationship on employee performance at AYA bank and to analyze
the mediation effect of employee engagement on relationship between LMX and
employee performance at AYA bank. The primary data was collected from 130
employees out of 175 employees (74% sample size) from the bank with questionnaires
survey method. According to the findings, LMX dimensions have positive and
significant effect on employee performance. However, the study found that employee
engagement does not mediate between LMX and employee performance. Hence, the
study recommends that the leaders should give a personal of being able to rely on when
they are needed and leaders must create an atmosphere of fun to work with to improve
employee performance. Further, leaders should also show mutual affection on
friendship with each follower to improve employee performance. Additionally, leaders
should build their own image to persuade its followers to gain and should act with their
professional skills and treat kindly to its followers to enhance the profession respect on
employee performance in AYA bank. To create good organizational conduciveness,
LMX or the relationship between leaders and followers in AYA bank must be well
established so as to improve employee performance
Begonia nangunheensis, a new species of Begoniaceae from Yunnan province, China
No full textGuo, Shi-Wei, Chen, Wen-Hong, Aung, Aung, Radbouchoom, Sirilak, Zhao, Jin-Chao, Li, Zhi-Hong, Shui, Yu-Min (2021): Begonia nangunheensis, a new species of Begoniaceae from Yunnan province, China. Phytotaxa 480 (2): 201-209, DOI: 10.11646/phytotaxa.480.2.9, URL: http://dx.doi.org/10.11646/phytotaxa.480.2.
Mobile Technology Usage and its Impact on Learning ( A Case of Postgraduate Students At YUECO) (Ye Aung Aung ,2022)
Full text linkThe development of telecommunication sector in Myanmar is an important factor for the development of the country in modern technological era. The development in education also depends on the use of new technology. The usage of mobile technology in learning has dramatically increased due to the availability of affordable data. This study bases on the development of telecommunication sector in Myanmar and focuses on students’ satisfaction with the uses of mobile technology and its impact on learning. The survey results are shown by descriptive methods, frequency statistics and percentages, graphs, and reliability analysis for mobile phone users’ satisfaction with distance mobile learning. The result finds that mobile phones are widely used among students, and these are the essential tools for the educational achievements of modern student life. Additionally, this study also found strong support for how these effects contribute to overall satisfaction with mobile phone use in learning and overall positive satisfaction leads to differentiated and continued mobile phone use in course learning at Yangon University of Economics
A Study on the Effects of Road Improvement on People in Rural Area ( Case Study: Seik Hpu (South) Village-Tract in Taungoo Township) ( Aung Aung Lwin, 2024)
Full text linkThe study examines the progress of road infrastructure in Myanmar and the
impact of road enhancements on the socioeconomic condition of rural families in the
specified region. This study employs a combination of quantitative and qualitative
methodologies, utilizing both primary and secondary data sources. Data is gathered
directly from 300 household leaders residing in 6 communities situated along the
Taungoo - Leiktho Road. Research has shown that the enhancement of rural roads has
a significant impact on the transformation of revenue sources, social status, and living
standards among rural populations. In order to enhance the socio-economic conditions
of rural populations, it is imperative for the government to establish and execute
priority programs aimed at long-term improvement of rural areas. These programs
should focus on enhancing road infrastructure, increasing income levels, improving
school attendance rates, facilitating access to healthcare services, and enhancing local
transportation options
FACTORS INFLUENCING THE INDIVIDUAL INVESTOR DECISION ON PURCHASE OF STOCK IN MYANMAR (Raju Pokhrel W@ Aung Aung, 2019)
Full text linkIn the case of Yangon Stock Exchange, this study explores the factor influencing
individual investor decision on purchase of stock in Myanmar. Both the primary and secondary
data have been used in this study. The data was collection from individual investor from
securities companies. The five variables used in the analysis are firm image, accounting
information, expert recommendation, financial needs and neutral information. There are more
than 30,000 investors in which approximately1,500 investors are actively participating in stock
market. Among them, 50 people are randomly selected for survey. The study has applied
descriptive research method. Among five factors, majority of the respondents are influenced by
the accuracy of the accounting information and that of the least are followed by neutral
information. The paper reveals that Yangon Stock Exchange should implement the training
activities to general public as well as students and company employer in order to attract both
customers and companies towards the investment of stock in Yangon Stock Exchange. The study
also recommends that interpretation of technical term should be user friendly like how the price
movement is considered and how opening and closing market price are measured to make the
precise decision on trading
Begonia mariachristinae Wahlsteen 2018
No full textBegonia mariachristinae Wahlsteen (2018: 161). Type:— MYANMAR. Kachin State: between 27.680652 –27.714888 N, 97.392283–97.396161E, 550–613 m, 7 November 2016, specimens pressed from cultivated plants on 24 November 2017, E. Wahlsteen EW16003 (holotype LD). = Begonia chenii Maw et al. (2020: 204) syn.nov. Type:— MYANMAR. Kachin State: Putao District, on the way from Putao to Upper Shankhaung, in tropical rain forest, 27°25’36.87”N, 97°16’13.56”E, 512 m, 4 May 2017, Y.H. Tan, B. Yang, H.B. Ding, X.D. Zeng, M.B. Maw & T.S. Tin M1378 (holotype HITBC; isotype RAF). Distribution and ecology:— The species is distributed in Putao District, Kachin State, Myanmar. It grows in the shaded environment of rainforest, alt. around 500 m. Flowering is from April to May and fruiting is from May to June. Specimens examined:— MYANMAR. Kachin State: Putao District: Upper Shankhaung, in tropical montane forest, 27°25’36.87”N, 97°16’13.56”E, 512 m, 4 May 2017, Y.H. Tan, B. Yang, H.B. Ding, X.D. Zeng, M.B. Maw & T.S. Tin M1379 (HITBC); Upper Shankhaung, 27°25’35”N, 97°16’14”E, 500 m, 29 April 2016, Y.H. Tan & S.S. Zhou M201627 (HITBC); Upper Shankhaung, 27°25’34”N, 97°16’13”E, 520 m, 7 May 2017, S.S. Zhou & X.D. Zeng M2030 (HITBC; RAF); Putao between 27.680652–27.714888N, 97.392283–97.396161E, 550–613 m, 7 November 2016, specimens pressed from cultivated plants on 24 November 2017, E. Wahlsteen EW16003 (LD [holotype of B. mariachristinae]).Published as part of Aung, Aung, Wahlsteen, Eric, Chen, Wen-Hong & Shui, Yu-Min, 2023, Begonia chenii, a synonym of B. mariachristinae (Begoniaceae) in Myanmar, pp. 97-100 in Phytotaxa 589 (1) on page 99, DOI: 10.11646/phytotaxa.589.1.10, http://zenodo.org/record/775498
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