Journal of Information Systems and Technology Management
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Application de la veille anticipative strategique pour le suivi de l\u27environment et la production de connaissances actionables
Get PDFCet article propose un usage innovant de la méthode L.E.SCAnning® pour le suivi de l\u27environnent. Avec une étude de cas, conduite dans une entreprise brésilienne, ayant comme domaine d\u27application l\u27évaluation des actions disponibles sur le marché, nous avons cherché à interpréter de futurs scénarios. La méthodologie est basée sur la recherche qualitative exploratoire, en utilisant des informations collectées. Les informations ont été organisées par cible puis regroupées par affinité (Méthode Puzzle). Ce travail cherche à démontrer que, en appliquant la méthode sur le marché d\u27actions, il est possible de produire des connaissances actionnables, et de construire, voire anticiper, des représentations futures.This article describes a demonstration of the L.E.SCAnning® methodology in a study case conducted in brazilian company, having with subject base the assessment of the shares available in the market aiming to interpret future scenarios and to produce actionable results. The method is based in qualitative research exploratory, using informations collected. The informations were organized by actor and subject, and, then, prepared by affinity, using the Puzzle Method. This work, taking in environment related to factors and important agents to evolution value of shares, shows that, applying the method and its concepts about weak signals in shares market is possible develop anticipative ideas
A theoretical analysis of key points when choosing open source erp systems
Get PDFO artigo apresenta uma análise teórica, baseada em uma revisão da literatura das principais características presentes em sistemas ERP Open Source a fim de contribuir com a análise de parâmetros que possam ser utilizados para a tomada de decisão na escolha pelo sistema mais adequado às necessidades da Organização. Para isso, contextualiza-se o ciclo de vida dos sistemas ERP, destacando as características dos sistemas ERPs Open Source. Como resultado, constatou-se que ERPs Open Source, quando analisados com cuidado, carecem de especial atenção às questões ligadas à continuidade e maturidade do projeto, estrutura, transparência, frequência de atualizações e suporte oferecido, sendo fatores exclusivos tangentes à realidade destes softwares. Não obstante, vantagens com relação à flexibilidade, custos e a não descontinuidade do projeto são benefícios percebidos pelos mesmos. O principal objetivo deste artigo é ampliar a discussão sobre a adoção de sistemas ERP Open Source.The present work is aimed at presenting a theoretical analysis of the main features of Open Source ERP systems, herein identified as success technical factors, in order to contribute to the establishment of parameters to be used in decision-making processes when choosing a system which fulfills the organization\u27s needs. Initially, the life cycle of ERP systems is contextualized, highlighting the features of Open Source ERP systems. As a result, it was verified that, when carefully analyzed, these systems need further attention regarding issues of project continuity and maturity, structure, transparency, updating frequency, and support, all of which are inherent to the reality of this type of software. Nevertheless, advantages were observed in what concerns flexibility, costs, and non-discontinuity as benefits. The main goal is to broaden the discussion about the adoption of Open Source ERP systems
TEACH-ME: implementation of mobile environments to the teach - learning process
Get PDFEl proyecto de investigación TEACH-ME (Technology, Engineering And Calculus Hewlett-Packard Mobile Environment), presenta una propuesta didáctica que busca innovar los procesos de enseñanza aprendizaje de las Matemáticas, Lógica de Programación y Gestión Básica de la Información, a través de la introducción de ambientes móviles de trabajo colaborativo, con el objetivo de aportar procesos de desarrollo integral a las metodologías de aprendizaje, potenciando capacidades cognitivas en los estudiantes. Como caso de estudio se presentan los resultados obtenidos al aplicar este proyecto a los estudiantes del primer semestre de la Facultad de Ingeniería de la Corporación Universitaria Minuto de Dios - UNIMINUTO, donde se introduce el uso de los Tablet PC de Hewlett Packard, como apoyo a la presencialidad. En este artículo se presenta el proceso de implementación del Proyecto TEACH-ME desarrollado por UNIMINUTO, como espacio académico que ha permitido implementar procesos de investigación sobre el impacto de la aplicación de las Tecnologías de la Información y la Comunicación (TIC\u27s) en la enseñanza de la educación superior. Para ello se presentarán los antecedentes del proyecto, el proceso de implementación llevado a cabo hasta la fecha, el impacto que se ha evidenciado en el aprendizaje del estudiante y en la enseñanza, la integración de tecnologías al encuentro académico que ha permitido llevar a cabo el proyecto y por último, los aportes de las Tablet PC al proceso de enseñanza aprendizaje en UNIMINUTO.The research project TEACH-ME (Technology, Engineering Calculus and Hewlett-Packard Mobile Environment) presents an educational proposal that seeks to innovate the teaching and learning processes of mathematics, Logic Basic Programming and Management of Information, through the introduction of collaborative working environments, in order to provide the integrated development of learning methodologies, enhancing cognitive abilities in their students. As a case study, it presents the results obtained when applying this project to students in their first semester at the Faculty of Engineering at "Corporación Universitaria Minuto de Dios" University, which introduces the use of tablet PCs from Hewlett Packard to support the teaching process. This article presents the process of implementing of the TEACH-ME Project, developed as an academic environment that has allowed the implementation processes of research on the impact of the application of information technologies and communication technologies to the higher education teaching. We will present the project background, what the implementation process has so far done, the impact obtained from the learning and teaching processes, the integration of technologies at an academic meeting who has helped carry out the project and, finally, the contributions of the Tablet PC to the teaching-learning process at the University
Use and development of health information systems: the experience of an organizational unit responsible for the technological services at a public hospital
Get PDFThe goal of this work is to present an overview of the use and development of health information systems (HIS) reporting the experience of the information management department of a public hospital. Recently, the implementation of HIS has received great prominence. The patient\u27s improvement process can be enriched with the introduction of the patient\u27s history by electronic means, among other technologies. A descriptive study with interviews conducted between the years 2004 and 2007 provided the experience obtained by the Center for Information and Analysis of HC-FMRP-USP. It can be concluded that the success of the HIS implementation can lead to cost reduction and improve the work quality of health care professionals as well as patient care services
ICTS - new organizational form linkage in the Australian context: theoretical model and research instrument
Get PDFSince the publication of the seminal article \u27Management in the 1980s\u27 (Leavitt and Whisler, 1958), the relationship between Information and Communications Technology (ICT) and organizations has been one of the most challenging issues for management scholars and researchers. Despite a long tradition of research that has been looking into the relationship between ICTs and organizations, the findings remain inconclusive. In particular, the specific mechanisms by which new information technologies affect and are affected by organizational forms have not been described in any systematic manner. This paper aims to make a contribution to address the above gap in research by developing an instrument and theoretical model that relates ICT and the attributes of new organizational forms (NOFs). Likert-type scale items were used for all scale items. Of the 3770 emails sent to top Australian managers, 312 were completed and returned. An Exploratory Factor Analysis was used to identify the underlying constructs in this research. The research findings provide an instrument whose properties were validated and ready to use in future research
E-SCM and inventory management: a study of multiple cases in a segment of the department store chain
Get PDFA gestão dos estoques ao longo da cadeia de suprimentos é um tema que sempre instigou gestores por todo o mundo. Com o aumento da competitividade e da complexidade dos mercados, os tradicionais modelos estatísticos de previsão da demanda, fundamentados em séries temporais, não mais atendiam as necessidades impostas às empresas na adequação de seus níveis de estoques e ruptura. No intuito de atender essas exigências do mercado surgem, nos anos 1990, os sistemas ERP. Entretanto, mesmo possibilitando uma adequação nos estoques e na ruptura, levado principalmente pela otimização dos processos internos e redução do lead time, os ERP não contribuíram para que o SCM atingisse o nível de estoque almejado pelas empresas mais competitivas. Isso porque o ERP limita-se a análise interna da empresa. Já a gestão dos estoques depende de informações de consumo (que são externas a empresa). Buscando-se melhorar ainda mais os níveis de serviços prestados ao consumidor final, novas soluções foram desenvolvidas, dentre elas, o e-SCM que por disponibilizar a informação do consumo em tempo real, acaba sendo mais dinâmico e eficiente que os modelos tradicionais de previsão da demanda. Dessa forma, o presente estudo objetiva analisar como o e-SCM pode colaborar para a adequação dos níveis de estoques e ruptura das cadeias de abastecimento. A hipótese defendida é a de que os modelos estatísticos tradicionais de previsão, baseados em séries temporais, isoladamente não são mais adequados para o ajuste da demanda, tendo em vista que ferramentas baseadas nestes modelos não atualizam a demanda em tempo real e isso é fundamental para a atual dinâmica empresarial. O método de pesquisa utilizado foi o estudo de múltiplos casos em um segmento de cadeia que envolve um grande varejista, seu CD e um fornecedor de linha branca. Para análise dos dados, foi utilizada a técnica de análise de conteúdo. Como principais resultados observou-se que, após a integração do segmento de cadeia pelo e-SCM, houve uma redução no nível dos estoques (36,8% no varejo e 18% na indústria) e no giro (de 18,3 para 5,1 dias no varejo e de 19,6 para 3,2 dias no CD), além da variação da ruptura (de 17,3% para 2,6% no varejo e de 3% para 0,1% no caso do CD). Sendo assim, o estudo traz fortes indícios de que a integração da cadeia, por meio do e-SCM, pode colaborar para o aumento da competitividade da SCM.Inventory management through the supply chains is a theme that has always enticed managers throughout the world. Due to the increase in market competitiveness and complexity, the traditional statistical models of forecasting demand, based on time series, no longer met the needs imposed on businesses to maintain adequate levels of their inventory and supply interruptions. With the intent to meet these market demands, ERP systems appeared in the 1990\u27s. Nevertheless, even if allowing for a more adequate level of inventory and supply interruptions achieved mainly by the optimization of internal processes and the reduction in lead time, ERP systems did not contribute to reach the SCM\u27s desired levels of inventory that were aimed at by the more competitive businesses. This is because ERP limits itself to an internal analysis of the business. By contrast, inventory management depends on the consumption information (which is external to the business). Aiming to improve even further the level of services delivered to the end consumer, new solutions have been developed, among them the e-SCM, which, since it makes consumption information available in real time, ends up being more dynamic and efficient than the traditional demand forecasting models, Therefore, the present study aims to analyze how the e-SCM can collaborate in maintaining adequate levels of inventory and interruptions in the supply chains. The hypothesis made is that the traditional statistical forecasting models, based on time series and isolatedly, are no longer adequate to adjust the demand, as the tools based on these models do not update the demand in real time and this is fundamental in the current business dynamics. The research method used was the study of multiple cases in a segment of a chain involving a large retailer, its Distribution Center and a supplier of home appliances. For the analysis of the data, the content analysis technique was used. As main results, it was observed that, after the integration of the chain segment by the e-SCM, there was a reduction in the level of the inventory (36.8% in retail and 18% in the industry) and in inventory turnover (from 18.3 to 5.1 days in retail and from 19.6 to 3.2 days in the Distribution Center), aside from the variation in the interruption (from 17.3% to 2.6% in retail and from 3% to 0.1% in the case of the Distribution Center). Therefore, the study brings forth strong indication that the integration of the chain through the e-SCM, may contribute to the SCM\u27s competitiveness
The development of an enterprise resource planning system (ERP) for a research and technology institute: the case of the Nuclear and energy research institute - IPEN
Get PDFThis paper reports the history of the development of an enterprise resource planning (ERP) dedicated to managing the technical activities of the Nuclear and Energy Research Institute, a governmental research and technology institute in Brazil. After the implementation of the new planning process, the development of a new management information system named SIGEPI was immediately initiated. The implementation of this system followed a strategy of integrating databases already available and developing new ones in order to facilitate the data collecting process and to improve the quality and the reliability of these data. This paper describes the evolution of SIGEPI, its main features and it also reports the difficulties faced for almost ten years of developments. The success factors of the case were classified into three groups: strategic, technical and behavioral ones. The impact of these factors and recommendation for future similar developments are presented
Business Intelligence (BI) implementation from the perspective of individual change
Get PDFChange is central in the implementation of Information Technology (IT). This paper reports on a study in which the aim was to examine the nature of change at the individual level with an analysis based on interviews with representatives from a Business Intelligence (BI) solution provider and a group of clients. The implementations seemed to have occurred without great difficulty, BI learning was quick, intuitive, and the process generated a positive affect. Changes occurred in work practices, in the relationships between professionals, with regard to information, and in decision making. The study uses different theoretical approaches and proposes the application of an analytical perspective that includes affective, cognitive and behavioral aspects in order to investigate IT adoption. On a practical level, the study contributes to the knowledge regarding a particular technology - BI and, consequently, provides professionals with the opportunity to expand their knowledge of the perceptions people have of technology, which can lead to reflection and differentiated practices
Knowledge management in transnational organizations: the organizational environment as a scatter instrument
Get PDFNational economies are gradually opening wide for international trade; this trend compels organizations, mainly the internationalized ones, to be more prepared to effectively and efficiently compete worldwide. In this context, the goal of this study was to identify and describe strategies and practices which promote knowledge flows within an international organization that holds its headquarter in a developed country and subsidiaries in developing countries. Methodological procedures include the explicit examination of codified information between subsidiaries units, through interviews and document analysis, in order to capture the tacit dimension in the causal maps that were made. Main results show an organizational strategy focused on the continuous stimuli to the construction of an organizational environment, embedded with solicitude between knowledge senders and receivers, and with a formal information management that supports knowledge exchanges and flows in a worldwide context
Metamodels of information technology best practices frameworks
Get PDFThis article deals with the generation and application of ontological metamodels of frameworks of best practices in IT. The ontological metamodels represent the logical structures and fundamental semantics of framework models and constitute adequate tools for the analysis, adaptation, comparison and integration of the frameworks of best practices in IT. The MetaFrame methodology for the construction of the metamodels, founded on the discipline of the conceptual metamodelling and on the extended Entity/Relationship methodology is described herein, as well as the metamodels of the best practices for the outsourcing of IT, the eSCM-SP v2.01 (eSourcing Capability Model for Service Providers) and the eSCM-CL v1.1 (eSourcing Capability Model for Client Organizations), constructed according to the MetaFrame methodology