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OUMH1303 English For Oral Communication : Tutorial 1, Part1
Topic 1 gives you an overview of communication in general, including what communication is all about, the types and purposes of communication, etc. You will be introduced to three models of communication - the linear, interactive and transactional models. This topic also covers different forms of communication including interpersonal, intrapersonal, small group, mass, public, corporate andcross-cultural communication.
Topic 2 outlines some basic principles in oral communication. It also explains the role of speakers and listeners in the communication process and identifies the types of interferences that can cause a breakdown in communication.
Produced by Centre for Instructional Design and Technology, Open University Malaysi
Application of Computational Fluid Dynamics in Assessing the Hemodynamics in Abdominal Aortic Aneurysms
Clinical applications of computational modelling is a
fundamentally new approach in medical treatment planning and
development of predictive methods. In case of cardiovascular
disease, these methods could enable physicians to predict the risk
of rupture and to determine the optimal hemodynamic
conditions for an individual patient. Abdominal aortic aneurysm
(AAA) is a common clinical problem. We present a
computational simulation which can be used in the predictive
medicine, especially in the diagnosis and treatment of AAAs. For
this purpose, we developed a code that provides an integrated set
of tools to model clinically relevant hemodynamic conditions
important in predicting risk of rupture of AAAs. The blood flow
dynamics was solved according to the incompressible Navier-
Stokes equations for Newtonian fluids. The pulsatility of blood
flow was considered. The computational application is based on
the three-dimensional finite element method. A typical idealised
fusiform AAA model was used to study the flow effects, flowinduced
wall shear stresses and pressure. These three criterias
play an important role in assessing the hemodynamics in AAAs. (Abstract by authors
The Evaluation of Thinking Skills based on Taxonomy of Anderson and Krathwohl
Learning activities should involve explicit thinking skills. It is more convenient to categorize thinking skills based on the existing frameworks. The framework that is still considered very useful and popular among educators is Taxonomy Bloom (1956). Bloom's Taxonomy of cognitive domain is categorized into six type of thinking skills (Meyer, 1988; Som and Mohd Dahalan, 1998; Widad and Kandar, 2006). According to Tee et al. (2009), lower order thinking skills are the level of knowledge, understanding and application, while the level of higher order thinking skills are analysis, synthesis and evaluation. However, a revised on Taxonomy Bloom had been done by Bloom’s students, Anderson and Krathwohl in the year of 2001. There are some significant changes based on the revised taxonomy. This article will discuss about the Piaget’s cognitive theory and the differences between cognitive and meta-cognitive. In addition, Bloom's Taxonomy (1956) and Taxonomy of Anderson and Krathwohl (2001) will also be discussed. Besides that, this article will also address the action verbs widely used in each level of thinking skills and thinking skills evaluation tools such as objective tests, essay tests, and rubric. (Abstract by authors
Persepsi Pelajar biasa terhadap pelajar OKU penglihatan di sekolah menengah yang menjalankan program integrasi dan meneroka potensi peranan pekerja sosial.
Mobile Learning: Enhancing Company Law Learners' Participation in the myLMS Forum
The interest in mobile learning has increased tremendously in recent years due to the changes in wireless technology and handheld devices. This paper attempts to answer the following questions of What are the patterns of learners' participation in the myLMS forum for learners whose learning is facilitated by the SMS tutoring?; and Is there any difference in the pattern of learners' participation in the myLMS forum for learners whose learning is not facilitated by the SMS tutoring? SMSes containing keywords were sent to learners throughout the September 2009 semester. Randomly stratified data were collected from five tutors' forums for the Company Law subject in September 2008 and September 2009 semesters. The results showed that SMS tutoring has increased the number of postings for at least two tutors' forums in the year 2009 for all keywords. We hope that further research on the learners' performance for the same subject for subsequent semesters will be carried out. (Authors' abstract
Sustaining Instructional Design Strategies to Enhance e-Learning Among Learners
The OU Malaysia views the use of advance technologies, especially e-learning as important as the University espouses a life-long learning culture with the intention to produce knowledge workers. This paper will showcase how the implementation of e-learning efforts in OU Malaysia through three methodologies: providing basic information, providing multimedia content and conducting online interactions. These efforts are in use to cater the different needs and expectations of the learners. This paper also explores on the various attributes in WebCT that are exploited to create a culture of e-learning. The e-learning design process, the adoption of the constructivist and objectivist approaches and the attributes of motivation are further described in this paper to sustain the instructional design strategies to enhance e-learning among learners at OU Malaysia. (Authors' abstract
New challenges in online and distance learning: Making the jump from printed module to hyperlinked-integrated module
In recent years open and distance learning (ODL) has become widely accepted and implemented by many higher education institutions. ODL aims at delivering education to learners in a distributed learning environment. Ccontrary to general perception that ODL education signifies e-learning, learners in ODL institutions still appear to rely heavily on the use of printed modules. Current learning management systems in most ODL environment do not seem to have been very successful in promoting active constructivist learning. This paper seeks to analyze the needs of ODL learners as compared to conventional learners. Based on their differing needs, the authors identify the limitations of the conventional printed modules and propose elements that need to be included in the design of effective ODL learning systems. Following that, the authors suggest the development and use of hyperlinked-Integrated Modules (HIM) to replace the conventional printed modul. Some functionalities of HIM are discussed. (Authors' abstract
Determining the economic value of the irrigation water in production of wheat in Iran
Water in agricultural productions, particularly in arid and semi arid regions such as Iran is very essential. Water shortage for agricultural crops is an important problems in this areas, and in the other hand exist no defined market for it. So there is not suitable and efficient price for it. This study investigate the structure of irrigation water demand by estimating the water derived demand for the determination of economic value of irrigation water of particular crop, wheat, in Iran. This analysis is based on deductive econometric method, by using of total statistics data and panel data
Mystery calling : a qualitative application of the Lean Six Sigma approach
Service quality over the telephone is increasingly becoming a critical competitive factor to an organization’s
success. A previous study (Latifah A.L et al 2009) conducted in OUM found that learners rated the following two
items “university staff is easily contacted by telephone” and “toll free number for learner services center is easily
reachable” as least satisfactory. This indicates that OUM’s telephone services need to be improved. To enable
improvements to be made, the source of the problem needs to be identified. To achieve this, the Mystery Calling
approach is used, whereby a total of 40 calls were made by a mystery caller to OUM staff. The responses from
staff were rated based on a set of questions related to friendliness, professionalism, issue resolution, quality of
response, and other commonly known problems generally faced by learners in telephone calling. The results are
analyzed using the Lean Six Sigma 5-step method, that is, define, measure, analyse, improve and control
(DMAIC) to rectify the problems encountered in telephone calling at OUM. The findings suggest that there is no
standard procedure in answering telephone calls as evident by the variety of responses. In addition, it is also found
that the calls were not attended to in an appropriate and timely manner. There is also a lack of knowledge on the
part of the staff in terms of their inability to resolve the issues raised, not providing the relevant information and
“passing the buck” to others. Finally, the attitude of the staff was found to be condescending in their dealings with
learners. This paper recommends that a standard telephone response procedure be put in place and the relevant
training be provided to staff. Recognising that the telephone is an ubiquitous form of communication among
distance and widely distributed learners, removing their pain points in this service will immensely contribute to
the enrichment of their learning experience at OUM. Finally, this study represents one of the many initiatives at
OUM in attempting to improve its services to its learners in line with its learner centredness. (Authors' abstract