Open University Malaysia

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    1359 research outputs found

    Relationship Between Leadership Styles and Affective Commitment among employees in National Anti-Drugs Agency (NADA)

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    The objective of this study is to investigate the relationship between different leadership styles, specifically Islamic, authentic and transformational leadership and affective commitment in National Anti-Drugs Agency (NADA). [ABSTRACT BY AUTHORS

    User Experience in MOOC Art Courses: A Case Study at Open University Malaysia

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    In the conventional way of teaching art, which is a skills-based, subject areas are usually delivered through face-to-face teaching in the studio setting. The advancement of technology, through the existence of online learning platforms such as learning management systems and the Massive Open Online Course systems, has benefitted many educators in delivering their courses due to the flexibility and personalised learning environment provided by most of the online learning platforms. Regardless of all the constraints, especially in its reliability in demonstrating the learner’s competency level, art subjects can also be delivered through online learning. This study intends to observe the users’ experience in performing the tasks on the course page in an art course at Open University Malaysia delivered through the massive open online course platform at openlearning.com. It also aims to observe the behaviour of the 616 participants in the course. The course has been conducted since October 2014. The study will report on the user experience based on the observation of the number of views on the course page and average time spent per second on the page. Both the number of views and average time spent per second are measured through the split (A/B) testing method to measure how those two groups perform, categorised according to the content. [ABSTRACT BY AUTHOR

    Mediating Effect of Customer Satisfaction on Service Quality and Trust Relationship in Malaysian Banking Industry

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    The aim of this study is to develop a mediating effect understanding of customer satisfaction on service quality and trust relationship in Malaysia commercial banking industry. The model was developed and later tested by adopting the partial Least Square (PLS) procedure on data collected from a survey that yielded 512 usable questionnaires. The findings showed that service quality boosts satisfaction in Malaysia commercial banking. It was also exposed that satisfaction partially mediates the relationship between service quality and trust. In future, more research needs to be carried out to explore the role of satisfaction in Malaysia banking industry. It is important to do the study utilizing experimental design by capturing longitudinal data in Malaysia banking industry using robust measures. The findings suggest that the relationship between satisfaction and profitability may reside in satisfaction’s influence on trust, and that satisfaction plays a crucial function within the Malaysia banking industry. This research is one of the first known attempts to use PLS to test a mediation effect. (Abstract by author

    Satisfaction and Perceived Learning Outcomes

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    Employer Satisfaction Survey on OUM Graduates; July 2014

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    Employer Satisfaction Survey on OUM Graduates; July 2014 Presented during MJPAU 1/2015, 13 Jan 201

    MOOCs in Malaysia: a preliminary case study

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    Massive open online courses (MOOCs) in Malaysia are a very recent development. At the time of writing of this case study, there are only six higher education institutions that have embarked on a MOOCs initiative. The first Malaysian higher education institution announced its pilot MOOC offering in March 2013. In 2014, five more higher education institutions – four of them public universities and one, i.e. Open University Malaysia (OUM), a private open and distance learning (ODL) institution – began offering MOOCs on two different platforms. At the moment, these initiatives represent a preliminary phase in MOOCs, where Malaysia’s approach can be described as exploratory, focusing less on reaching the widest possible audience, making a significant mark globally or competing with established providers like Coursera, edX and Udacity, but more on learning to use web-based technology to complement current educational delivery systems at the higher education level and introducing MOOCs to the general Malaysian audience. (Introduction from authors

    2015 New Year Address

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